scholarly journals Improving the organizational and economic support for the development of enterprises in the hospitality industry in the use of information and communication technologies

2021 ◽  
Vol 6 (13 (114)) ◽  
pp. 29-38
Author(s):  
Iryna Petrovska ◽  
Olha Safronova ◽  
Оlena Mital ◽  
Nataliia Ometsynska ◽  
Volodymyr Moroz ◽  
...  

Conceptual foundations of organizational and economic support for the development of enterprises in the hospitality industry have been developed, taking into account the level of use of information and communication technologies. It has been determined that the main results of the influence of information technologies on the hospitality industry are the optimization of business processes, as well as the transformation of the target consumer of hospitality services. The types of information and communication technologies are systematized depending on the direction of the business processes of the cycle of providing hospitality services. It has been substantiated that through the active use of information and communication technologies, hospitality industry enterprises satisfy the needs of customers in full in accordance with modern requirements. The relationship was established between the results of assessing the level of organizational and economic support for the development of information and communication technologies and the strategic choice of enterprises in the hospitality industry. Three types of strategies are identified – information expansion, improvement, retention and further development – depending on the low, medium and high level of development of information and communication technologies, respectively. The directions of increasing the level of development of information and communication technologies of the hospitality industry at different levels are proposed. The developed theoretical and methodological provisions can be useful in the formation of the concept of strategic development of the hospitality industry. The use of the proposed toolkit reflects the results, both quantitatively (increasing demand for hospitality services, improving financial performance, etc.) and in a qualitative form (improving the quality of service, creating a positive image, etc.).

Author(s):  
Claudia-Melania Chituc ◽  
Américo Lopes Azevedo

The rapid evolution of information and communication technologies, the changing client’s demands, and market conditions impelled enterprises to adapt their way of undertaking business, from traditional practices to e-business, and to participate in new forms of collaboration, such as networked organizations. In this context, standards, frameworks, technologies, and infrastructures supporting collaborative business, in a networked environment, become key factors in achieving environments with a desired high level of collaboration and inter- and intra-organization business processes alignment. The aim of this chapter is to underline the main issues, trends, and opportunities related to business integration from a technological perspective, analyzing and discussing the most relevant (existing and still under development) business integration reference models, frameworks, standards, technologies, and supporting infrastructures, and to briefly present relevant research projects in the area of business networking. A special emphasis is made on frameworks such as ebXML and RosettaNet, and the importance of papiNet, BPLE4WS, and freebXML is underlined. Challenges regarding self-forming networked organizations are also advanced.


2009 ◽  
pp. 91-108
Author(s):  
Claudia-Melania Chituc ◽  
Américo Lopes Azevedo

The rapid evolution of information and communication technologies, the changing client’s demands, and market conditions impelled enterprises to adapt their way of undertaking business, from traditional practices to e-business, and to participate in new forms of collaboration, such as networked organizations. In this context, standards, frameworks, technologies, and infrastructures supporting collaborative business, in a networked environment, become key factors in achieving environments with a desired high level of collaboration and inter- and intra-organization business processes alignment. The aim of this chapter is to underline the main issues, trends, and opportunities related to business integration from a technological perspective, analyzing and discussing the most relevant (existing and still under development) business integration reference models, frameworks, standards, technologies, and supporting infrastructures, and to briefly present relevant research projects in the area of business networking. A special emphasis is made on frameworks such as ebXML and RosettaNet, and the importance of papiNet, BPLE4WS, and freebXML is underlined. Challenges regarding self-forming networked organizations are also advanced.


Author(s):  
Pedro Alfonso Guadalupe Ortiz-Sánchez ◽  
Patricia Sánchez-Iturbe ◽  
Pedro T. Ortiz-y Ojeda ◽  
Rosy Ilda Basave-Torres

This educational research is carried out to know and rate the level of technostress that the students of bachelor degree may have in order to analyze the presence of this factor of psychosocial risk and its relation to the degree of dropping out and failing that is currently presented. This is accomplished with the objective of the TecNM, of being an institution for the integral formation of competent professionals, and for the implementation of the necessary learning strategies for its achievement. A questionnaire (Cronbach's alpha: 0.913) was designed and administrated to students of 2 different programs, one of them with the obligatory use of ICT (Information and Communication Technologies), who during their training use ICT in almost all their subjects. The other was the control group composed of students who use ICT not that often. The applied survey tries to find out positive and negative aspects related to the use of technologies such as attitude, efficiency and anxiety. The initial results show little differences between the two programs, high level of addiction and anxiety which could be a matter to be considered within options to improve or design alternatives to avoid its development, so that it doesn’t influence the raising of indicated rates.


Author(s):  
Claudia-Melania Chituc

The rapid evolution of information and communication technologies, the changing client’s demands, and market conditions impelled enterprises to adapt their way of undertaking business, from traditional practices to e-business, and to participate in new forms of collaboration, such as networked organizations. In this context, standards, frameworks, technologies, and infrastructures supporting collaborative business, in a networked environment, become key factors in achieving environments with a desired high level of collaboration and inter- and intra-organization business processes alignment. The aim of this chapter is to underline the main issues, trends, and opportunities related to business integration from a technological perspective, analyzing and discussing the most relevant (existing and still under development) business integration reference models, frameworks, standards, technologies, and supporting infrastructures, and to briefly present relevant research projects in the area of business networking. A special emphasis is made on frameworks such as ebXML and RosettaNet, and the importance of papiNet, BPLE4WS, and freebXML is underlined. Challenges regarding self-forming networked organizations are also advanced.


2020 ◽  
Vol 69 (1) ◽  
pp. 319-322
Author(s):  
Zh.A. Zhanibek ◽  
◽  
G.T. Balakayeva ◽  

Big Data is one of the main drivers of the formation of information and communication technologies in modern conditions of high-tech production. The ever-growing capabilities of analyzing a large amount of information are currently significantly changing the business environment and the business processes that take place in it. The use of Big Data technologies can play a significant role in the innovative development of the digital economy in the near future. In today's world, where information is updated at an incredible speed and comes from a variety of sources, companies have to work with huge amounts of information and data. Big Data technologies allow you to collect, store, structure and analyze large amounts of information. This helps the management of the company to find patterns and causal relationships between various factors and use this advantage to obtain positive results. The article is devoted to the study of the basic concepts associated with Big Data, the basics and principles of working with methods and approaches of Big Data. Particular attention is paid to methods of processing these types of information using the data preprocessing method. This method was used for specific examples and the corresponding results were obtained.


Author(s):  
Yuri Evgenievich Taran

The modern economy is based on information technologies that generate network effects and new opportunities for businesses and consumers. In information economy key elements are: intellectual knowledge, information transfer through information and communication technologies, as well as remote activities of independent employees. Structural forms of businesses are transformed into flexible systems able to react quickly to external changes. There take place the redistribution of production capacities and transfer of nonspecialized activities (accounting, legal support, marketing, advertising, etc.) to outsourcing or freelancing. Effective use of the latest techniques in business causes increase of competition. Business entities that use these techniques have an opportunity to overtake big corporations on many factors. But, despite the objective advantages of modern information and communication technologies, not all managers are ready to accept new conditions and are still influenced by the classical management of XX century. Classical management laid the foundation for further development of methods and principles of interaction between participants of business processes. However, currently, the main problem is incompatibility of traditional methods of managing enterprises with the methods used in the information economy. Consumers have got an access to information that was previously either too difficult to get, or prohibited. Manipulating the obtained data on prices and properties of goods, buyers have an impact on producers, pushing them to greater openness and loyalty. As a consequence, new forms of interaction are emerging in economic systems, which are poorly understood at the moment, but whose effectiveness has already been proven in practice.


2021 ◽  
Vol 4 (4) ◽  
pp. 41-46
Author(s):  
Ra’no Parpieva ◽  
◽  
Nafisa Norboyeva ◽  
Adiba Turayeva

This article will serve to select the system required for the effective use of information and communication technologies in the banking system and the impact of national payment systems in the banking sector on modern society, the effective use of new modern information technologies in the system.Study of foreign experience to select information and communication technologies that should be used in modern banks with information and communication technologies in the banking system, which have been used before.


2021 ◽  
Author(s):  
Larisa Gagarina ◽  
Grigoriy Kuznecov ◽  
Evgeniy Portnov ◽  
Anna Doronina

The textbook examines the main milestones in the history of the development of information technologies, computing and computer technology abroad and in Russia. Special attention is paid to the methodology of scientific research in the field of infocommunications. The current sections of the development of telecommunications technologies in the field of multimedia networks and network operating systems are presented. In order to develop practical skills, a laboratory workshop is given. Meets the requirements of the federal state educational standards of higher education of the latest generation. For senior students of technical specialties, postgraduates, researchers, teachers of higher educational institutions, students of advanced training institutes.


2020 ◽  
Vol 4 (11) ◽  
pp. 42-50
Author(s):  
Z. I. SHAKHBANOVA ◽  
◽  
Z. YARMETOV ◽  
◽  

The article will consider information and communication technologies used in business processes, inter-preted for effective work in the educational process, of a teacher with students. Also, the article will describe several business management tools that have worked well in the Russian market: Bitrix24 and the Planfix management system. The author analyzes the entities that contribute to increasing the profit of enterprises having these automated information systems that will be used as enhancing the effectiveness of students, that is, students and the teacher will be considered as clients and the company negotiating through CRM or ERP systems. Since it is such cooperation that sets them apart and leads them to the leaders in the Russian and international markets. An analysis of 30 students divided into two groups will be conducted. A teacher works with one group using an unconventional method, using business tools, while the process proceeds in the other with traditional teaching methods. The key objective of this study is to show related aspects of the functioning of ICTs that are subtle to business processes in the education system. Since a growing number of universities are instilling their teachers to work on various cloud systems, for example, DGUNH has a Cisco platform that allows teachers to track students' actions at various intervals.


Author(s):  
Andrea Pozzali ◽  
Paolo Ferri

Developments in information and communication technologies have raised the issue of the intergenerational digital divide that can take place between “digital natives” and “digital immigrants”. Despite emphatic claims concerning how educational systems must take into account the specific characteristics of “digital natives”, sound empirical research on these topics is lacking, especially for Europe. This paper presents the results of research performed during the course of 2008, studying how university students in Italy use digital technologies. The research is based on a survey of 1086 undergraduate students at the University of Milan-Bicocca, complemented by focus groups and in-depth interviews. The results of our research show that, even if university students are familiar with digital technologies, the general possession of high level skills in accessing and using the Internet should not be taken for granted.


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