The current globalized world requires organizations to apply strategies that allow them to live competitively, which makes it necessary to continuously improve products and processes in order to be productive; providing added value and thus stay in the market. The article is generated from a documentary research on models of continuous improvement triggers of productivity, with the purpose of serving as a reference to propose a document model of improvement management with a systemic approach feasible to apply in a public higher education organization that allow to increase the established organizational productivity indicators; reflected in the achievement of objectives and goals set to integrate, collaborative work, effective communication among all stakeholders (customers, suppliers, society, staff, competition, users, etc.). Follow-up, through the use of information technology, providing recognition to staff achievement; possibility of managing the improvement from the operative part. Evaluate the level of maturity for improvement.