Mediating Effect of Attitude on the Determinants of Financial Misselling of Life Insurance Products in India

2021 ◽  
Vol 14 (11) ◽  
pp. 41
Author(s):  
Ankitha Shetty ◽  
Savitha Basri
Keyword(s):  
Life Insurance ◽  
Mediating Effect

scholarly journals Linking CSR and Customer Engagement: The Role of Customer-Brand Identification and Customer Satisfaction

SAGE Open ◽  
2021 ◽  
Vol 11 (3) ◽  
pp. 215824402110401
Author(s):  
James Agyei ◽  
Shaorong Sun ◽  
Emmanuel Kofi Penney ◽  
Eugene Abrokwah ◽  
Richmond Ofori-Boafo
Keyword(s):  
Customer Satisfaction ◽  
Life Insurance ◽  
Structural Equation ◽  
Mediating Effect ◽  
Customer Engagement ◽  
Equation Modeling ◽  
Brand Identification ◽  
Mediating Role ◽  
Corporate Social

The study investigates how corporate social responsibility (CSR) impacts customer engagement and the mediating role of customer-brand identification and customer satisfaction. Survey data collected from 293 life insurance customers were analyzed using structural equation modeling. The findings reveal that CSR, customer-brand identification, and customer satisfaction are essential drivers of customer engagement. Furthermore, the findings show that CSR significantly influences customer-brand identification and customer satisfaction. The results also show that customer-brand identification and customer satisfaction play a key mediating effect in the relationship between CSR and customer engagement. The findings underscore the need for life insurance firms to consider CSR as a strategic instrument to stimulate and elicit favorable customer responses.

scholarly journals Worth of Celebrity Attributes on Purchasing Behaviour of Assurance Service in Sri Lanka: Mediating Effect of Source Credibility

2020 ◽  
pp. 40-55
Author(s):  
K. M. V. Sachitra ◽  
A. K. G. Poornima
Keyword(s):  
Sri Lanka ◽  
Life Insurance ◽  
Quantitative Research ◽  
Source Credibility ◽  
Mediating Effect ◽  
Insurance Companies ◽  
Insurance Policy ◽  
Design Data ◽  
Purchasing Behaviour ◽  
Buying Behaviour

Purpose: Celebrity endorsement has been investigated in prior studies regarding various behavioural and cognitive aspects about consumer purchasing behaviour, it is not clear whether principles findings in the general celebrity literature can be directly applied to the service context. This study examines the effects of different attributes associated with celebrities on purchasing behaviour of life insurance policy in Sri Lanka. Design: The study used a deductive approach and quantitative research design. Data were collected from 150 life insurance policy holders who representing four insurance companies in Sri Lanka. A self-administrated structured questionnaire was used to collect data. The step-wise multiple regression and regression-based path analysis were employed to test the hypotheses. Findings: The study finds that celebrity attractiveness, trustworthiness and expertise have significant influence over purchasing behaviour and however the influence is not strong. Further, celebrity trustworthiness has a significant mediating effect on the relationship between celebrity expertise and buying behaviour.   Originality: Despite the role of celebrity attributes in influencing the buying behaviour of tangible products, limited studies have been conducted specifically on intangible products and also, the literature is not clear whether principle findings in the general celebrity can be directly applied to the intangible product or service context. This study has addressed that empirical gap.  

Mediating Effect of Positive Psychological Capital in Taiwan's Life Insurance Industry

2013 ◽  
Vol 41 (1) ◽  
pp. 109-111 ◽  
Author(s):  
York Liu
Keyword(s):  
Job Performance ◽  
Life Insurance ◽  
Psychological Capital ◽  
Insurance Industry ◽  
Supervisor Support ◽  
Mediating Effect ◽  
Hierarchical Regression ◽  
Positive Psychological Capital ◽  
Perceived Supervisor Support ◽  
Life Insurance Industry

In this study I applied hierarchical regression analysis to positive psychological capital. Emphasis was placed on identifying relationships among perceived supervisor support, positive psychological capital constructs, and job performance in Taiwan's life insurance industry. Hierarchical regression results indicate that positive psychological capital mediates the relationship between perceived supervisor support and job performance.

Tuesday Evening

PMLA ◽  
1935 ◽  
Vol 50 (4) ◽  
pp. 1357-1357
Keyword(s):  
Life Insurance ◽  
Insurance Company ◽  
Life Insurance Company ◽  
Local Committee ◽  
Tuesday Evening

On Tuesday evening the members of the Association, and attending members of their families, were entertained with a buffet supper at the Queen City Club at 7:30 p.m. at the invitation of Messrs. Joseph S. Graydon, John J. Rowe, and other Cincinnati friends of the Association. Following this supper an entertainment arranged by the Local Committee was presented in the Hall of the Western and Southern Life Insurance Company. Attendance: about 900.

Do Work Characteristics Mediate the Negative Effect of Transformational Leadership on Impaired Well-Being?

2017 ◽  
Vol 61 (4) ◽  
pp. 167-180 ◽  
Author(s):  
Sylvie Vincent-Höper ◽  
Sabine Gregersen ◽  
Albert Nienhaus
Keyword(s):  
Transformational Leadership ◽  
Focal Point ◽  
Leadership Behavior ◽  
Workplace Health Promotion ◽  
Well Being ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Related Factor ◽  
Work Characteristics ◽  
Role Clarity

Abstract: In recent years, transformational leadership as a health-related factor has become a focal point of interest in research and practice. However, the pathways and mechanisms underlying this association are not yet well understood. In order to gain knowledge on how or why transformational leadership and employee well-being are associated, we investigated the mediating effect of the work characteristics role clarity and predictability. The study was carried out on 618 employees working in the health-care sector in Germany. We tested the mediator effect using structural equation modeling. The results indicate that role clarity and predictability fully mediate the relation between transformational leadership and negative indicators of well-being. These results give credit to the notion that work characteristics play an important role in identifying health-relevant aspects of leadership behavior. Our findings advance the understanding of how to enhance employee well-being and have implications for the design of leadership-related interventions of workplace health promotion.

Assessing the Impact of Suicide Exclusion Periods on Life Insurance

Crisis ◽  
2010 ◽  
Vol 31 (4) ◽  
pp. 217-223 ◽  
Author(s):  
Paul Yip ◽  
David Pitt ◽  
Yan Wang ◽  
Xueyuan Wu ◽  
Ray Watson ◽  
...  
Keyword(s):  
Life Insurance ◽  
Accidental Death ◽  
Insurance Policy ◽  
Death Rates ◽  
Insurance Policies ◽  
Suicidal Death ◽  
Insured Individual ◽  
The Impact ◽  
Insurance Data ◽  
The Relationship

Background: We study the impact of suicide-exclusion periods, common in life insurance policies in Australia, on suicide and accidental death rates for life-insured individuals. If a life-insured individual dies by suicide during the period of suicide exclusion, commonly 13 months, the sum insured is not paid. Aims: We examine whether a suicide-exclusion period affects the timing of suicides. We also analyze whether accidental deaths are more prevalent during the suicide-exclusion period as life-insured individuals disguise their death by suicide. We assess the relationship between the insured sum and suicidal death rates. Methods: Crude and age-standardized rates of suicide, accidental death, and overall death, split by duration since the insured first bought their insurance policy, were computed. Results: There were significantly fewer suicides and no significant spike in the number of accidental deaths in the exclusion period for Australian life insurance data. More suicides, however, were detected for the first 2 years after the exclusion period. Higher insured sums are associated with higher rates of suicide. Conclusions: Adverse selection in Australian life insurance is exacerbated by including a suicide-exclusion period. Extension of the suicide-exclusion period to 3 years may prevent some “insurance-induced” suicides – a rationale for this conclusion is given.

Specifying the Contact Hypothesis in a Minority-Minority Context

2013 ◽  
Vol 221 (4) ◽  
pp. 223-231 ◽  
Author(s):  
Tuuli Anna Mähönen ◽  
Katriina Ihalainen ◽  
Inga Jasinskaja-Lahti
Keyword(s):  
Mediating Effect ◽  
Survey Study ◽  
Ethnic Identification ◽  
Contact Hypothesis ◽  
Negative Attitudes ◽  
Intergroup Anxiety ◽  
Intergroup Interactions ◽  
Identity Processes ◽  
Minority Adolescents ◽  
Basic Tenet

This survey study focused on the attitudes of Russian-speaking minority youth (N = 132) toward other immigrant groups living in Finland. Along with testing the basic tenet of the contact hypothesis in a minority-minority context, the mediating effect of intergroup anxiety and the moderating effect of perceived social norms on the contact-attitude association were specified by taking into account the identity processes involved in intergroup interactions. The results indicated, first, that the experience of intergroup anxiety evoked by a negative intergroup encounter was reflected in negative outgroup attitudes only among the weakly identified. Second, negative contact experiences of minority adolescents were found not to be reflected in negative attitudes when their ethnic identification was attenuated, and when they perceived positive norms regarding intergroup attitudes.

The Mediating Effect of Reactions to Multisource Feedback

2005 ◽  
Author(s):  
Lori Anderson Snyder ◽  
George C. Thornton ◽  
Rob Edwards
Keyword(s):  
Multisource Feedback ◽  
Mediating Effect
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