TRUST AND INNOVATION: THE IMPACT OF INTERPERSONAL - TRUST ON TEAM INNOVATION

2013 ◽  
Vol 13 (1) ◽  
pp. 39-52 ◽  
Author(s):  
Jhony Ng
Author(s):  
Anne-Françoise Audrain-Pontevia ◽  
Loick Menvielle

Objectives:Online Health Communities (OHCs) are increasingly being used by patients in the Web 2.0 era. Today's patients have instant access to a great deal of medical information and contacts. Despite the considerable development of OHCs, little is known regarding the impact on the patient–physician relationship. This research aims at filling this gap and examines how interpersonal trust on peer-to-peer OHCs influences two key relational variables, namely patient trust in the physician and patient satisfaction with the physician. It also investigates their influences on the patient's attitude toward the physician.Methods:Drawing on both the relational and medical literatures, we propose a research model that brings out the relationships between interpersonal trust in OHCs, and patients’ trust, satisfaction and attitude toward the physician. We then conduct a quantitative survey of 512 OHC users in France, using structural equation modeling to test our hypotheses.Results:Our findings indicate that interpersonal trust in OHCs exerts a positive influence on both patients’ trust in and satisfaction with their physician. It also highlights that these two relational variables have a positive influence on patient attitude toward the physician. Our findings also indicate that patient trust influences patient satisfaction with the physician.Conclusions:This research highlights the importance of OHCs, which can be seen as valuable instruments for enhancing patient–physician relationships. It shows that healthcare managers should seek to enhance interpersonal trust among OHC users, because this trust has a positive influence on patient satisfaction with, trust in and attitude toward the physician.


2020 ◽  
Vol 12 (4) ◽  
pp. 077-093
Author(s):  
Marina Yu. Malkina ◽  
◽  
Vyacheslav N. Ovchinnikov ◽  
Konstantin A. Kholodilin ◽  
◽  
...  

The aim of this study is to analyze and assess the impact of institutional factors on political trust in various levels of government (federal, regional and local) in modern Russia. Data and methods. The study is based on microdata from the European Bank for Reconstruction and Development (EBRD) “Life in Transition Survey” (LiTS). We examined such institutional factors of political trust as perceived government performance and level of corruption, as well as the level of interpersonal trust. The subjective decile of household wealth was an additional explanatory variable in our analysis. We estimated the model parameters using linear regressions with instrumental variables. Results and their application. First, we found that in 2016 the perceived effectiveness of the federal government was the main determinant of Russian trust in the president. At the same time, the perceived level of local corruption was a major factor of Russian citizens’ (mis)trust in local authorities. Second, we found that poor households turned out to be the most loyal groups of the population towards the Russian president, and we explained this phenomenon by the active redistributive policy of the federal authorities. Third, we revealed a significant positive relationship between political and interpersonal trust at the micro level. In conclusion, we made recommendations on the effective management of political trust in modern Russia.


2021 ◽  
Vol 11 (1) ◽  
Author(s):  
Samreen Malik ◽  
Benedikt Mihm ◽  
Malte Reichelt

AbstractDespite the widespread use of face masks to combat COVID-19, little is known about their social and behavioral consequences. To understand the impact of face masks on interpersonal trust, we designed a novel experiment to assess the causal impact of face mask use on whether individuals follow economically relevant advice from a stranger. From a survey of more than 2000 US citizens, conducted during July and August 2020, we find that almost 5% fewer individuals trust advice when it is given by someone wearing a mask than when it is given by someone not wearing a mask. While, surprisingly, health-related risks do not seem to alter the way masks affect trust, the effects of masks are particularly large among individuals whose households face economic risks due to COVID-19 and those with below-average normative beliefs about mask wearing. Our results highlight the non-health-related meaning that face masks have developed during COVID-19 and suggest that mask use undermines trust in others among a substantial share of the US population.


Author(s):  
Sen Zhang ◽  
Alex J Bowers ◽  
Yaqing Mao

Teachers’ voice behaviour plays a critical role in school reform by providing constructive suggestions to promote teaching, students’ learning and school management. This study investigates how and under what conditions principals’ authentic leadership contributes to teachers’ voice behaviour. Data collected from 982 teachers in 38 primary schools in mainland China were analysed using regression analysis and bootstrapping tests. The research tested a moderated mediation model of authentic leadership effects on teachers’ voice behaviour in which teacher psychological empowerment was included as the mediator and interpersonal trust as the moderator. The results affirmed the partial mediation model, finding significant direct and indirect effects of principals’ authentic leadership on teachers’ voice behaviour. Moreover, interpersonal trust positively moderated the relationship between psychological empowerment and teachers’ voice behaviour, and also strengthened the whole mediating mechanism. When teachers perceived a higher level of interpersonal trust, the effects of principals’ authentic leadership on teachers’ voice behaviour were stronger than for counterparts who perceived a low level of interpersonal trust. Our discussion highlights the benefits of understanding the impact of authentic leadership on teachers’ voice behaviour in relation to interpersonal trust and their psychological empowerment and indicates how teachers can play a role in implementing the perceived situation practically.


Author(s):  
Tessla Arakal ◽  
Dr.Sebastian Rupert Mampilly

Trust is the degree of confidence the individual partners have in the reliability and integrity of each other and lack of it can undermine almost any other developmental effort .In today’s world of uncertainty , interpersonal trust is an imperative concept which has to be probed inorder to reap its benefits. Interpersonal trust implicitly means that the probability that one party will perform an action that is beneficial or atleast not detrimental to us is high enough for us to consider engaging in some form of cooperation with the party. Trust is both the specific expectation that another’s action will be beneficial rather than detrimental and the generalized ability to take for granted, to take under trust, a vast array of features of the social order. The second concept discussed in this paper is group cohesion. Group cohesion refers to the member’s attraction to the group. It is the total field of forces which act on members to remain in the group and my research on the concept illuminate this verity. This study is based on primary data collected from 172 scientists working in a nationalized Research and Development organization in central Kerala .The survey conducted during the last quarter of 2015, is expected to enlighten the linkage between interpersonal trust as the predictor and group cohesion as the outcome. The realistic and the pragmatic findings outlined in this paper can be guidelines to harness, employee’s trust in turn strengthening the group leading to better response, energy and enterprise.


2018 ◽  
Vol 10 (9) ◽  
pp. 3041 ◽  
Author(s):  
Xiaojun Wu ◽  
Jiabin Shen

A sharing economy is developing rapidly worldwide, especially in China. Trust has been considered as a crucial factor in facilitating the practice of the short-term rental business, where hosts and renters are strangers. However, not only has the inherent trust-building mechanism of this newly emerged business model not been fully explored, but how cultural values affect the trust-building path also remains unknown. This study proposes a model of the trust-building mechanism in the sharing economy platforms, with three central modes—institutional trust, product trust, and interpersonal trust—and introduces national cultural values dimensions at the individual level as moderators to explore the impact on the inherent mechanism of trust-building on Airbnb. The data collected from 210 Chinese Airbnb consumers by survey provides support for the proposed structural equation model. The results show that institutional trust has a positive influence on product trust and interpersonal trust, and that product trust has a positive influence on interpersonal trust as well. For the moderating effect of cultural values, the relationship between the institutional trust and product trust is regulated by power distance (PDI), individualism (IDV), uncertainty avoidance (UAI), and long-term orientation (LTO), while the relationship between product trust and interpersonal trust is regulated by PDI, IDV, and UAI. This paper indicates that in order to foster trust in the sharing economy, practitioners should enhance institutional trust, product trust, and interpersonal trust synchronously, as these three modes of trust are positively inter-related; they must also be sensitive to local cultural value dispositions when conduct sharing business internationally.


Informatics ◽  
2019 ◽  
Vol 6 (3) ◽  
pp. 33
Author(s):  
Hugo Martinelli Watanuki ◽  
Renato de Oliveira Moraes

This short communication proposes an exploratory investigation regarding the impact of social media information on interpersonal trust in new virtual work partners. The suggested approach assesses this potential impact via a combination of theories from informational economic studies and virtual team research. An initial theoretical model is also proposed.


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