Boundaries with Social Media: Ethical Considerations for Rehabilitation Professionals
The increase in social networking media, online and distance counseling, and the ubiquitous use of laptops, hand-held devices, and internet connected devices at home and in work settings have resulted in the need for ethical standards to help guide rehabilitation professionals in service delivery. In response, the Commission on Rehabilitation Counselor Certification (CRCC) has incorporated Section J: Technology and Distance Counseling into the CRCC Code of Ethics. Additionally, the CRCC released a social media policy on their website. However, specific ethical standards addressing the use of social media have not been implemented. The purpose of this manuscript is to address potential issues that can arise in interacting with clients through social media. Specifically, we will discuss the following areas: (1) digital immigrants and natives, (2) social media mechanics, (3) advantages of using social media, (4) disadvantages of using social media, (5) social media and the CRCC Code of Ethics, (6) using social media professionally, privately, or not at all, and (7) implementing a social media policy. Discussion and recommendations are provided.