scholarly journals KINERJA KARYAWAN STUDI PADA BANK X [EMPLOYEE PERFORMANCE AT BANK X]

2021 ◽  
Vol 1 (2) ◽  
pp. 71
Author(s):  
Inga Anggarian ◽  
Yohana F. Cahya Palupi Meilani
Keyword(s):  
Job Satisfaction ◽  
Data Collection ◽  
Quantitative Research ◽  
Affective Commitment ◽  
Employee Performance ◽  
Primary Data ◽  
Online Questionnaire ◽  
Positive Effect ◽  
Descriptive Method ◽  
Bahasa Indonesia

<p>The purpose of this study was to determine the effect of caring climate, affective commitment, job satisfaction on employee performance at Bank X in Jakarta and Tangerang. This research is a quantitative research with descriptive method, the data used is primary data with survey data collection techniques using an online questionnaire Google Form using a Likert scale to 150 respondents who are employees of Bank X in Jakarta and Tangerang. Data processing using SPSS 26.0 software. This study has four hypotheses tested that are valid and reliable. This study shows that a caring climate has a positive effect on job satisfaction (H1), a caring climate has no positive effect on affective commitment (H2), a caring climate has no positive effect on performance (H3), job satisfaction has a positive effect on affective commitment (H4), job satisfaction work has a positive effect on performance (H5), affective commitment has no positive effect on performance (H6), caring climate has no indirect effect on performance through mediation of affective commitment (H7), and job satisfaction has a positive effect on performance by mediating affective commitment (H8) at Bank X in Jakarta and Tangerang. The contribution of this research provides input for banking managers in improving employee performance through job satisfaction which is built from a caring climate and affective commitment.</p><p><strong>BAHASA INDONESIA ABSTRACT:</strong></p><p>Tujuan dari penelitian ini untuk mengetahui pengaruh iklim peduli, komitmen afektif, kepuasan kerja terhadap kinerja karyawan pada Bank X di Jakarta dan Tangerang. Penelitian ini merupakan penelitian kuantitatif dengan metode deskriptif, data yang digunakan adalah data primer dengan teknik pengumpulan data survei menggunakan kuesioner <em>online Google Form </em>menggunakan skala Likert kepada 150 responden yang merupakan karyawan Bank X di Jakarta dan Tangerang. Penggolahan data menggunakan <em>software </em>SPSS 26.0. Penelitian ini memiliki empat hipotesis yang diuji bersifat<em> </em>valid dan <em>reliab</em><em>le</em><em>. </em>Penelitian ini menunjukkan bahwa iklim peduli berpengaruh positif terhadap kepuasan kerja (H1), iklim peduli tidak berpengaruh positif terhadap komitmen afektif (H2), iklim peduli tidak berpengaruh positif terhadap kinerja (H3), kepuasan kerja berpengaruh positif terhadap komitmen afektif (H4), kepuasan kerja berpengaruh positif terhadap kinerja (H5), komitmen afektif tidak berpengaruh positif terhadap kinerja (H6), iklim peduli tidak berpengaruh tidak langsung terhadap kinerja melalui mediasi komitmen afektif (H7), dan kepuasan kerja berpengaruh  positif terhadap kinerja dengan mediasi komitmen afektif (H8) pada Bank X di Jakarta dan Tangerang. Kontribusi penelitian ini memberi input bagi pengelola perbankan dalam meningkatkan kinerja karyawan melalui kepuasan kerja yang dibangun dari iklim peduli dan komitmen afektif.</p>

scholarly journals COMPENSATION, JOB SATISFACTION AND EMPLOYEE PERFORMANCE IN HEALTH SERVICES

2019 ◽  
Vol 18 (2) ◽  
pp. 177 ◽  
Author(s):  
Abdul Haeba Ramli
Keyword(s):  
Job Satisfaction ◽  
Data Collection ◽  
Health Services ◽  
Quantitative Research ◽  
Employee Performance ◽  
Positive Effect

<p><em>The objective </em><em>of this research is </em><em>to analyze the c</em><em>o</em><em>mpensation</em><em>,</em><em> job satisfaction and the </em><em>employees</em><em> performance of </em><em>Rumah Sakit Swasta in Jakarta</em><em>. Apart from that, the objective is also to an</em><em>alyse</em><em> the </em><em>effect of the c</em><em>o</em><em>mpensation</em><em>, </em><em>on the job satisfaction and its implication to the </em><em>employees</em><em> performance of Rumah Sakit Swasta in Jakarta.</em><em> </em><em>The research is using the quantitative research.. The sample for data collection was taken from </em><em>82</em><em> employees of Rumah Sakit Swasta in Jakarta through questionnaires.</em><em> </em><em>From the research done, it is demonstrated that the compensation has positive effect toward the job satisfaction</em><em> and </em><em>employee’s performance, and job satisfaction do have a positive implication on the employee’s performance of Rumah Sakit Swasta in Jakarta.</em></p><p><em> </em></p>

PENGARUH BEBAN KERJA, TEAMWORK DAN KEPEMIMPINAN TERHADAP KEPUASAN KERJA DAN KINERJA PEGAWAI (STUDI KASUS PADA BAPPEDA KOTA PAYAKUMBUH)

2021 ◽  
Vol 2 (1) ◽  
pp. 31-50
Author(s):  
Yeni - Maini ◽  
Aries Tanno
Keyword(s):  
Job Satisfaction ◽  
Structural Equation Modeling ◽  
Structural Equation ◽  
Quantitative Research ◽  
Employee Performance ◽  
Sem Analysis ◽  
Primary Data ◽  
Equation Modeling ◽  
Negative Effect ◽  
Positive Effect

This study aims to analyze and examine the effect of workload, teamwork and leadership on job satisfaction and employee performance at Bappeda Payakumbuh. This type of research is quantitative research. The sample in this is all employees of the Bappeda Payakumbuh Municipality. The sampling method used the census method, where all members of the population were used as research samples. This study used primary data obtained through questionnaires that were submitted directly to all employees of the Payakumbuh Municipality Planning Agency as many as 38 questionnaires and all respondents returned the questionnaires. The data was processed using Structural Equation Modeling (SEM) analysis using the SmartPLS application. The results showed that workload had a significant negative effect on job satisfaction and a positive but not significant effect on employee performance. Then other results show that teamwork has a positive but not significant effect on job satisfaction, but has a significant positive effect on employee performance. Leadership has a positive and significant effect on job satisfaction, but has a negative and not significant effect on employee performance. While job satisfaction has a positive and significant effect on the performance of Bappeda Payakumbuh employees. Keywords: workload, teamwork and leadership on job satisfaction and employee performance Penelitian ini bertujuan untuk menganalisis dan menguji pengaruh beban kerja, teamwork dan kepemimpinan terhadap kepuasan kerja dan kinerja pegawai di Bappeda Kota Payakumbuh. Jenis penelitian ini adalah penelitian kuantitatif. Sampel dalam ini adalah seluruh pegawai Bappeda Kota Payakumbuh. Metode pengambilan sampel menggunakan metode sensus, dimana seluruh anggota populasi dijadikan sampel penelitian. Penelitian ini menggunakan data primer yang diperoleh melalui kuesioner yang disampaikan secara langsung kepada seluruh pegawai Bappeda Kota Payakumbuh sebanyak 38 kuesioner dan seluruh responden mengembalikan kuesioner tersebut. Data diolah dengan menggunakan analisis Structural Equation Modeling (SEM) dengan menggunakan aplikasi SmartPLS. Hasil penelitian menunjukkan bahwa beban kerja berpengaruh negatif signifikan terhadap kepuasan kerja dan berpengaruh positif namun tidak signifikan terhadap kinerja pegawai. Kemudian hasil lain menunjukkan teamwork berpengaruh positif namun tidak signifikan terhadap kepuasan kerja, namun berpengaruh positif signifikan terhadap kinerja pegawai. Untuk kepemimpinan berpengaruh positif namun tidak signifikan terhadap kepuasan kerja, namun berpengaruh negatif dan tidak signifikan terhadap kinerja pegawai. Sedangkan  kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai Bappeda Kota PayakumbuhKata kunci : Beban kerja, teamwork dan kepemimpinan terhadap kepuasan kerja dan kinerja pegawai

A Consuequence of Statisfaction and Loyalty: How Brand nd Purchase Intention Affect Its (An empirical study of Bengkulu)

2020 ◽  
Vol 7 (2) ◽  
pp. 61-70
Author(s):  
Fachri Eka Saputra ◽  
Fedyah Anggriani
Keyword(s):  
Customer Satisfaction ◽  
Customer Loyalty ◽  
Purchase Intention ◽  
Partial Least Square ◽  
Least Square ◽  
Primary Data ◽  
Price Fairness ◽  
Online Questionnaire ◽  
Positive Effect ◽  
Descriptive Method

The purpose of this study as to determine how the effect of waterpark image and price fairness on customer satisfaction and its implications for customer loyalty at Waterpark Wahana Surya Bengkulu. The measurement of this study uses 14 indicator items which are distributed using an online questionnaire. The number of samples in this study were 136 respondents and the data were analyzed using SEM PLS (Partial Least Square). Date were collected using a questionnaire using a Likert scale. This research used descriptive method with a quantitative approach. The type of data used in this study is primary data. The results of this study prove that 1. waterpark image has a positive effect on price fairness, 2. Waterpark image has a positive effect on customer satisfaction, 3. Fairness of price has a positive effect on customer satisfaction, 4. Waterpark image has a positive effect on customer loyalty, 5. Fairness of price has a positive effect on customer loyalty, 6. Customer satisfaction has no effect on customer loyalty.

scholarly journals Pengaruh Kemampuan dan Kepuasan Kerja Terhadap Kinerja Pegawai Kelurahan Puruk Cahu Kecamatan Murung Kabupaten Murung Raya

2018 ◽  
Vol 2 (2) ◽  
pp. 86-94
Author(s):  
Abdul Kadir ◽  
Kumara Efrianti
Keyword(s):  
Job Satisfaction ◽  
Data Collection ◽  
Quantitative Research ◽  
Employee Performance ◽  
Research Model ◽  
Data Collection Tool ◽  
Survey Approach

This study aims to determine whether there is influence of ability and job satisfaction on employee performance in Puruk Cahu Village, Murung Subdistrict, Murung Raya District, either partially or simultaneously. The method used in this study is quantitative research, which is a research model that requires the calculation of numbers, while the approach used is a survey approach, namely research that takes samples from the population and uses questionnaires as the main data collection tool. The results of this study indicate that the variables of ability and job satisfaction have a significant effect and the changes change in line with the performance of the employees of the Puruk Cahu Village, Murung Village, Murung Raya District. This means that if the level of influence of ability and job satisfaction is felt to be higher, then the higher the performance will also result.

Leadership Style, Work Discipline, and Compensation to Employee Performance through Job Satisfaction

2020 ◽  
Vol 3 (2) ◽  
pp. 47-63
Author(s):  
Edi Sugiono ◽  
Suryono Efendi ◽  
Yulianah
Keyword(s):  
Job Satisfaction ◽  
Leadership Style ◽  
Quantitative Research ◽  
Positive Impact ◽  
Employee Performance ◽  
Research Approach ◽  
Significant Positive Effect ◽  
Independent Variable ◽  
Positive Effect

The purpose of this thesis is to study the influence of leadership style, work discipline, compensation, job satisfaction and employee performance at PT. Sraya Dinamika Mandiri and to provide suggestions on how PT. Sraya Dinamika Mandiri can increase job satisfaction by improving employee performance that affects it. For the independent variable: leadership style (X1), work discipline (X2), compensation (X3), the dependent variable is employee performance (Y1), and the intervening variable is job satisfaction. The research approach is quantitative research by the questionnaire. The sample used was 150 respondents. This study indicates that each dimension of leadership style, work discipline, and compensation has a direct and significant positive effect on the performance of PT. Sraya Dinamika Mandiri employees. Job satisfaction directly has a positive and significant impact on employee performance. However, work discipline has no positive and significant effect on job satisfaction, and work discipline has no positive impact on employee performance through job satisfaction.

scholarly journals Pengaruh Perceived Organizational Support dan Employee Engagement terhadap Kinerja Karyawan

2021 ◽  
Vol 9 (3) ◽  
pp. 1205-1213
Author(s):  
Septi Diana ◽  
Agus Frianto
Keyword(s):  
Data Collection ◽  
Employee Engagement ◽  
Organizational Support ◽  
Quantitative Research ◽  
Employee Performance ◽  
Secondary Data ◽  
Primary Data ◽  
Sources Of Information ◽  
Organisational Support ◽  
Perceived Organisational Support

This study aims to determine how the effect of perceived organisational support and employee engagement on the performance of employees. This study uses quantitative research with a population of employees at UD. Zacyndo safety shoe factory in Tuban and Mojokerto regency. This study using a sample of 45 employees. Data collection techniques were carried out by collecting primary data through the distribution of online questionnaires and using secondary data collection through documentation of organisational activities/events and other written sources of information as writing reference materials. Data were analysed using multiple regression through SPSS version 24. The result showed that perceived organisational support had a negative and insignificant effect on employee performance, employee engagement had a significant and positive effect on employee performance, and perceived organisational support and employee engagement had a positive and significant effect on employee engagement. UD. Zacyndo may improve POS better by paying attention to employee welfare to produce maximum performance. In addition, improve strong relationships with each employee may help the organisation to achieve the intended goals.

scholarly journals PERFORMANCE OF EMPLOYEES IN THE PROCUREMENT DEPARTMENT OF PT. PETROKIMIA: WORK EFFECTIVENESS, JOB SATISFACTION

2021 ◽  
Vol 5 (1) ◽  
Author(s):  
Djoko Soelistya ◽  
Agus Suharyanto ◽  
Eva Desembrianita ◽  
Mochamad Mochklas
Keyword(s):  
Job Satisfaction ◽  
Human Resources ◽  
Quantitative Research ◽  
Employee Performance ◽  
Significant Positive Effect ◽  
Job Effectiveness ◽  
Work Effectiveness ◽  
And Performance ◽  
Service Procurement ◽  
Positive Effect

Expansion of PT. Petrokimia Gresik, which is getting bigger, requires large human resources as well. On the other hand, there is no permit for additional permanent manpower, while most of the human resources in the Procurement Compartment of PT. Peterokimia Gresik has entered its retirement period and there is no technology transfer for the migration of software used in the company, namely SAP software, so employee performance is ineffective. This study aims to analyze the effect of work effectiveness on employee satisfaction and performance, job satisfaction on employee performance. The research method used is quantitative research, with a population and sample of employees who are part of the Service Procurement Department and the Goods Procurement Department at PT. Petrokimia Gresik with a number of 50 respondents. All incoming and appropriate data will be analyzed by smartPLS. The results showed that work effectiveness has a significant positive effect on employee performance, job effectiveness has a significant positive effect on employee job satisfaction, job satisfaction has a positive but insignificant effect on employee performance and job satisfaction mediates the effect of work effectiveness on employee performance.

The Effect of Leadhership and Organizational Comitment to Performance of Employees with Working Satisfaction as Intervening Variables in Tanah Lot DTW Management Office

2018 ◽  
Vol 9 (10) ◽  
pp. 21096-21108
Author(s):  
I Putu Erawan ◽  
AA Putu Agung ◽  
Luh Kadek Budi Martini
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Structural Equation ◽  
Quantitative Research ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Primary Data ◽  
Equation Modeling ◽  
Tourist Destination

This study aims to test The Influence of Leadership and Organizational Commitment to Employee Performance with Job Satisfaction as a Variable Intervening is carried out at the Dtw Tanah Lot Tabanan Office. This research is a quantitative research using primary data obtained from questionnaires and measured using a Likert scale. The population of this study were employees at the DTW Tanah Lot Tabanan management office Based on the data obtained at the Tanah Lot DTW management office in Tabanan Regency the number of employees is 40 people which is less than 100, then taken entirely, so the research is population research. (Sample saturated). Data analysis techniques used in this study are Structural Equation Modeling (SEM) based on Partial Least Square (PLS) using the help of the Smart PLS 3.0 program. The results showed that Leadership has a positive and significant effect on job satisfaction. Organizational commitment has a positive and significant effect on job satisfaction. Leadership has a positive and significant effect on employee performance. Organizational commitment has a positive and significant effect on employee performance. Job satisfaction has a positive and significant effect on employee performance. The effect of mediation on job satisfaction variables on the indirect influence of leadership on employee performance is partial (partial mediation), meaning thatvariable job satisfaction is not a key determinant of the influence of leadership on employee performance at the Tanah Lot Tabanan Tourist Destination (DTW) office.   Influence of mediation on job satisfaction variables on indirect effects Organizational commitment to employee performance is partial (partial mediation), meaning that variable job satisfaction is not a key determinant of the influence of leadership on employee performance at the Tanah Lot Tabanan Tourist Destination (DTW) office.

scholarly journals Pengaruh Kompensasi dan Beban Kerja Terhadap Kepuasan Kerja dalam Meningkatkan Kinerja Karyawan PT. Kepsindo Indra Utama Padang

PSYCHE 165 ◽  
2019 ◽  
pp. 1-10
Author(s):  
Rika Wahyuni ◽  
Hadi Irfani
Keyword(s):  
Job Satisfaction ◽  
Data Collection ◽  
Path Analysis ◽  
Quantitative Research ◽  
Regression Coefficient ◽  
Employee Performance ◽  
Sampling Technique ◽  
Direct Path ◽  
Powerful Effect

This study aims to analyze how compensation and workload effect on job satisfaction; compensation and workload effect on employee performance; and job satisfaction effect on employee’s performance at the PT. Kepsindo Indra Utama Padang. Type of this research is quantitative research. The samples are 80 employees of the PT. Kepsindo Indra Utama Padang using saturation sampling technique. Methods of data collection is using questionnaire. This research is using path analysis. The results showed that: 1) compensation has positive and significant impact on job satisfaction, 2) workload have negative and significant impact on job satisfaction, 3) compensation has positive and significant impact on employee performance, 4) workload has negative and significant impact on employee performance, and 5) job satisfaction has positive and significant impact on employee  performance. The results showed that the direct path of job compensation has the most powerful effect on employee performance demonstrated by having the highest impact regression coefficient (dominant) amounted to 0,664.

scholarly journals STRATEGIES TO IMPROVE EMPLOYEE PERFORMANCE DURING THE COVID-19 PANDEMIC THROUGH MOTIVATION AND LEADERSHIP STYLE MEDIATED BY JOB SATISFACTION

2021 ◽  
Vol 2 (5) ◽  
pp. 713-723
Author(s):  
Selvi Atikah ◽  
Hedwigis Esti Riwayati
Keyword(s):  
Job Satisfaction ◽  
Data Processing ◽  
Leadership Style ◽  
Work Motivation ◽  
Employee Performance ◽  
Primary Data ◽  
Significant Positive Effect ◽  
Positive Effect

This study aims to analyze strategies to improve employee performance during the pandemic through motivation and leadership style mediated by job satisfaction of PT Hanwa Indonesia employees during the Covid 19 pandemic. The data used is primary data obtained by distributing questionnaires. The population uses 160 employees of PT Hanwa Indonesia. The sample is 114 employees. Data processing using the PLS-SEM model. The results showed that work motivation and leadership style had a significant positive effect on job satisfaction. Work motivation and leadership style have no effect on employee performance. Job satisfaction has a significant positive effect on employee performance. Job satisfaction is not able to mediate the influence of motivation and leadership style on the performance of PT Hanwa Indonesia employees during the Covid 19 pandemic.

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