ENSURING INTERNATIONAL STUDENTS SATISFACTION: NEED FOR A MODEL IN THE HIGHER EDUCATION INSTITUTIONS CONTEXT

2018 ◽  
Author(s):  
Aaradhya Srivastava ◽  
Anoop Beri
Keyword(s):  
Higher Education ◽  
International Students ◽  
Higher Education Institutions ◽  
Students Satisfaction

Students’ satisfaction with hostel accommodations in higher education institutions

2017 ◽  
Vol 15 (5) ◽  
pp. 652-666 ◽  
Author(s):  
Ayodeji Emmanuel Oke ◽  
Clinton Ohis Aigbavboa ◽  
Marcia M. Raphiri
Keyword(s):  
Higher Education ◽  
Ethnic Groups ◽  
Higher Education Institutions ◽  
Item Score ◽  
Content Type ◽  
Significant Difference ◽  
The Difference ◽  
Higher Institutions ◽  
Students Satisfaction

Purpose There are several types of accommodation available to students of higher education institutions, and it is the responsibility of the institutions to focus on factors that can attract and retain students to their residences. This study aims to investigate satisfaction of higher institutions students with on-campus accommodation with an emphasis on the ethnicity of the students. Design/methodology/approach Using convenience sampling method, questionnaires were administered to students of selected residences in the study area. Mean item score was used to rank identified factors, whereas mean gap and Kruskal–Wallis K-test were adopted to examine the difference in opinion of students from various ethnic groups. Findings Overall, major features that make students dissatisfied with university-owned accommodations are enforcement of rule that compels all students to move out with their belongings during each recess, the effectiveness of the lift system, the size of wardrobe and closet, laundry service in the residence, numbers of electrical sockets and window quality. Considering dwelling unit features, neighbourhood, environmental, building quality and services provided by residence management, this study reveals that there is a significant difference in the satisfaction of students of diverse ethnic groups with their accommodation. Research limitations/implications The study was limited to on-campus residences owned by higher education institutions in South Africa. However, the findings of the study can be adopted for off-campus residences, and such owned by private individuals, agencies and other bodies provided are approved by the institutions. Originality/value The findings of this study will help management of higher education institutions to improve quality of services in their residences for the satisfaction of their students. Developers, contractors and other stakeholders involved in construction of these residences will also find the findings useful in designing and construction of the facilities.

scholarly journals International Student Transitions

2021 ◽  
Vol 11 (2) ◽  
Author(s):  
Muhammad Sharif Uddin
Keyword(s):  
Higher Education ◽  
United States ◽  
United Kingdom ◽  
International Students ◽  
International Student ◽  
Higher Education Institutions ◽  
Developed Countries ◽  
The United States ◽  
The United Kingdom ◽  
The U.S

Andrade and James Hartshorn (2019) surrounds the transition that international students encounter when they attend universities in developed countries in pursuit of higher education. Andrade and James Hartshorn (2019) describe how some countries like Australia and the United Kingdom host more international students than the United States (U.S.) and provides some guidelines for the U.S. higher education institutions to follow to host more international students. This book contains seven chapters.

scholarly journals Factors Influencing the Students’ Perceptions of the Quality of Education Services at Hue University in Vietnam

2021 ◽  
Vol 32 (1-3) ◽  
Author(s):  
Hong-Van Thi Dinh
Keyword(s):  
Higher Education ◽  
Higher Education Institutions ◽  
Quality Of Education ◽  
Access To Education ◽  
Education Services ◽  
Education Environment ◽  
Central Vietnam ◽  
Vietnamese Higher Education ◽  
Students Satisfaction

ABSTRACT In today’s competitive higher education environment in Vietnam, higher education institutions have focussed more on quality education services to improve students’ satisfaction, which is considered an important factor for attracting and retaining students and evaluating the success of these higher education institutions, as a result. This research aimed to examine Vietnamese students’ perceptions about the quality of education services offered at Hue University in Vietnam. The data were obtained from the questionnaires completed by 2933 students from four-university members of Hue University in Central Vietnam. The research results showed that the students were generally satisfied with the quality of education services provided by Hue University. In addition, students’ satisfaction at Hue University is most affected by their perceptions about access to education services and the educational environment. The study also provided several implications, for Hue University in particular and other Vietnamese higher education institutions in general, to enhance their education services to improve the level of education service quality for attracting and retaining students.

An Overview of International Students and Discrimination in Higher Education

2019 ◽  
pp. 333-347
Author(s):  
Kamil Demirhan
Keyword(s):  
Higher Education ◽  
International Students ◽  
Higher Education Institutions ◽  
Financial Sector ◽  
Negative Perception ◽  
Unequal Treatment ◽  
The Third

This chapter focuses on the international students' exposure to unequal treatment in higher education institutions. The study aims at explaining how international students are perceived by hosting institutions and societies. The first part gives information about the international students. It explains the approaches of higher education institutions to international students in terms of their contribution to the internationalization of institutions, international students' contribution as a financial sector and as a market, and international students' contribution to increase diversity and interaction. The second part includes the experiences of international students as the subjects of discrimination. The experiences may help to identify the suspects of unequal treatment and to understand which characteristics that students have targeted by hosting society. The third part identifies the reasons of unequal treatment and negative perception about international students. This study tries to schematize types, reasons, and results of unequal treatment towards international students.

Current Climate in Higher Education: Perceptions of International Students in the Philippines

2013 ◽  
Vol 6 (1) ◽  
Author(s):  
SAFARY WA-MBALEKA ◽  
SAMUEL GAIKWAD
Keyword(s):  
Higher Education ◽  
International Students ◽  
Social Studies ◽  
Quantitative Research ◽  
Higher Education Institutions ◽  
The Philippines ◽  
University Campuses ◽  
The Past ◽  
Research Survey ◽  
Different Cultures

One of the major effects of globalization is the heavy migration all over the world in the past two to three decades. For different purposes related to job, studies, security, religious freedom or other social reasons, millions of people are moving on a yearly basis from a country or continent to another. Students in need of better quality or maybe cheaper higher education are traveling to foreign lands and staying there for four, six, eight, or even more years. They learn from and with people of different cultures, religion, race, and worldviews. Given that globalization has pushed the phenomenon of diversity on most university campuses, it is important for higher education institutions to promote and guarantee equity, diversity, and inclusiveness for all students without distinction of culture, gender, religion, or race. The current study is a survey of the climate of higher education in several higher education institutions with considerable number of international students in the Luzon region of the Philippines. The study aimed at investigating the discriminatory practices that are common in schools that hosts international students. Results revealed that, even though there are areas where international students expressed feeling discriminated against, the climate in higher education institutions is positive for most international students.Keywords: Higher education, social studies, international students, discrimination,quantitative research, survey, Luzon, Philippines, Asia

scholarly journals The internationalisation of higher education in the regions: case of Latvia

2020 ◽  
Author(s):  
Inga Jekabsone ◽  
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
International Students ◽  
Case Studies ◽  
Higher Education Institutions ◽  
Academic Staff ◽  
Complex Concept ◽  
Internationalisation Of Higher Education ◽  
The Government ◽  
Local Students

Internationalisation is set as a horizontal priority of higher education in the context of the quality assurance by the government of Latvia. However, higher education institutions (hereinafter – HEI) in Latvia find it challenging to attract talented international students and academic staff, especially in the regions, thereby the internationalisation rates in HEI differ. The internationalisation is a complex concept – it is understood not only by the attraction of international students and academic staff, but also by internationalisation of local students and staff as well as by creation of inclusive environment for both – international and local students and staff. Taking into account before mentioned, the aim of the research is to analyse the dimensions of the internationalisation of regional HEI in Latvia. During the research, six regional HEI in Latvia were analysed in the context of diverse aspects of internationalisation. Recommendations to regional HEI were developed based on the analysis of case studies. The analysis showed that the internationalisation in the regional HEI in Latvia are mainly focused on attraction of international students and on student and academic staff mobility. At the same time, some of the regional HEI set the internalisation as a priority while others focus more on local students and regional needs. However, most of regional HEI in Latvia lag behind the average EU un national internationalisation rates.

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