AI COACHING: EFFECTIVENESS FACTORS OF THE WORKING ALLIANCE IN THE COACHING PROCESS BETWEEN COACHBOT AND HUMAN COACHEE – AN EXPLORATIVE STUDY

Author(s):  
Vanessa Mai ◽  
Anja Richert
2011 ◽  
Vol 2 (1) ◽  
pp. 63-93
Author(s):  
Tommi Kinnunen

Abstract The effectiveness of a coaching process called Deep Lead, deriving from the leadership training of the Finnish Defence Forces, has not been studied efficiently in different civil organisations. This article presents an insight into the effectiveness of this coaching method in two different work communities (PVO-Vesivoima and TAC Finland Inc. Service). The main research question in this article is how to ensure the effectiveness of this particular type of leadership coaching / training. To achieve the best possible results, methodological triangulation was needed in this survey. In this article, two contributing models were introduced (figures 2 and 3) for examining coaching or training effectiveness. By means of these, it can hopefully be examined in the future whether the coaching / training process remains to be a cost, or whether it is an essential investment for the work communities. According to the leadership coaching effectiveness research results of the study at PVO-Vesivoima, such areas as co-operation, interaction and feedback culture were strengthened. As a conclusion, it can be stated that this leadership coaching process works as a practical leadership tool for management in developing the work community both internally and externally. Another example was a work community (TAC Finland Inc Service) that aimed to improve customer satisfaction, evoke know-how, and improve profits by using the deep lead -coaching method. According to the research results, remarkable improvements were accomplished in every field mentioned compared to the time preceding the leadership coaching process or the beginning of the leadership coaching process. In both examples, results were studied using different indicators, different time spans, different methods, and by different reports done by different people. As an outcome of these researches, the leadership coaching process was considered to be effective in PVO-Vesivoima and in TAC, and in the conclusion a practical description of leadership coaching / training or other educational intervention verified on an individual level is introduced.


2020 ◽  
pp. 153448432098289
Author(s):  
Carolin Graßmann ◽  
Carsten C. Schermuly

Artificial intelligence (AI) has brought rapid innovations in recent years, transforming both business and society. This paper offers a new perspective on whether, and how, AI can be employed in coaching as a key HRD tool. We provide a definition of the concept of AI coaching and differentiate it from related concepts. We also challenge the assumption that AI coaching is feasible by challenging its capability to lead through a systematic coaching process and to establish a working alliance to clients. Based on these evaluations, AI coaching seems to encounter the greatest difficulties in the clients’ problem identification and in delivering individual feedback, which may limit its effectiveness. However, AI generally appears capable of guiding clients through many steps in the coaching process and establishing working alliances. We offer specific recommendations for HRD professionals and organizations, coaches, and developers of AI coaching programs on how AI coaching can contribute to enhance coaching practice. Combined with its lower costs and wider target group, AI coaching will likely transform the coaching profession and provide a future HRD tool.


2019 ◽  
Vol 44 (1) ◽  
pp. 9-38 ◽  
Author(s):  
Matthew Eriksen ◽  
Sarah Collins ◽  
Bailey Finocchio ◽  
Julian Oakley

Our study adds to the existing literature by documenting an improvement in students’ coaching effectiveness over the course of the semester, as well as identifying the most important factors contributing to this improvement. We identify the rationale for the development of the peer coaching process and its learning objectives, as well as describe the employment of the peer coaching process. We found that training, structured peer-feedback, supporting handouts, and consistent practice of peer coaching were the most important factors to becoming an effective peer coach. The most challenging factors to students in becoming an effective peer coach were developing their ability to effectively listen to their peers and the fear associated with asking their partner challenging or probing questions. Rather than listening, students found themselves interjecting their opinions, offering advice, talking about themselves, or relating what their partners were saying to their own lives, if only in their minds. We found the most effective aspects of students’ peer coaching in supporting peers’ leadership development were being nonjudgmental, listening, accountability, and asking questions. We present suggestions to prepare instructors and students to employ a peer coaching process, as well as possible adaptations.


2006 ◽  
Vol 18 (4) ◽  
pp. 160-173 ◽  
Author(s):  
Maria Senokozlieva ◽  
Oliver Fischer ◽  
Gary Bente ◽  
Nicole Krämer

Abstract. TV news are essentially cultural phenomena. Previous research suggests that the often-overlooked formal and implicit characteristics of newscasts may be systematically related to culture-specific characteristics. Investigating these characteristics by means of a frame-by-frame content analysis is identified as a particularly promising methodological approach. To examine the relationship between culture and selected formal characteristics of newscasts, we present an explorative study that compares material from the USA, the Arab world, and Germany. Results indicate that there are many significant differences, some of which are in line with expectations derived from cultural specifics. Specifically, we argue that the number of persons presented as well as the context in which they are presented can be interpreted as indicators of Individualism/Collectivism. The conclusions underline the validity of the chosen methodological approach, but also demonstrate the need for more comprehensive and theory-driven category schemes.


2019 ◽  
Vol 66 (1) ◽  
pp. 83-93 ◽  
Author(s):  
Seini O'Connor ◽  
Dennis M. Kivlighan ◽  
Clara E. Hill ◽  
Charles J. Gelso

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