scholarly journals ANALISIS USABILITY PADA SISTEM INFORMASI AKADEMIK MAHASISWA UNIVERSITAS MUHAMMADIYAH RIAU MENGGUNAKAN METODE SYSTEM USABILITY SCALE (SUS)

2020 ◽  
Vol 25 (2) ◽  
Author(s):  
Widad Ulfika Sari
Keyword(s):  
Percentile Rank ◽  
System Usability Scale ◽  
System Usability

Sistem informasi akademik merupakan media yang dapat membantu proses berjalannya kegiatan akademik. Kelancaran proses akademik dipengaruhi oleh kualitas sistem informasi yang dimiliki. Sistem dapat dikatakan memiliki tingkat usability yang tinggi apabila pengguna bisa memperoleh apa yang mereka butuhkan dan mengerti dengan sistem tersebut. Universitas Muhammadiyah Riau menerapkan sistem informasi untuk membantu proses akademiknya yaitu SIAM. Saat ini, terdapat beberapa kendala dalam mengakses sistem tersebut. Kendala tersebut berasal dari beberapa kekurangan yang dimiliki oleh sistem tersebut. Oleh karena  itu, penelitian ini bertujuan untuk mengidentifikasi permasalahan pada SIAM, mengetahui tingkat usability nya, dan memberikan rekomendasi perbaikan SIAM.  Penelitian ini dilakukan dengan menggunakan metode System Usability Scale (SUS). Hasil yang diperoleh adalah SIAM memiliki skor SUS sebesar 72,27 yang berarti bahwa SIAM sudah acceptable, memiliki skala nilai C+ dan memiliki rating good atau baik serta nilai percentile rank berada pada nilai 63,34. Pada identifikasi masalah diketahui bahwa fungsi dan fitur pada SIAM dinilai masih belum dirancang dengan baik dan memiliki banyak inkonsistensi. Oleh karena itu diberikan beberapa rekomendasi perbaikan yang diharapkan dapat dijadikan sebagai rujukan bagi tim pengembang sistem dalam melakukan perbaikan usability sistem sehingga SIAM memiliki tingkat usability yang tinggi dan dapat mencapai kepuasan pengguna.

Evaluasi Usability pada Aplikasi Mobile ACC.ONE menggunakan System Usability Scale (SUS) dan Usability Testing

2021 ◽  
Vol 7 (1) ◽  
pp. 1-10
Author(s):  
Veni Manik ◽  
Clara Hetty Primasari ◽  
Yohanes Priadi Wibisono ◽  
Aloysius Bagas Pradipta Irianto
Keyword(s):  
Usability Testing ◽  
Low Grade ◽  
Percentile Rank ◽  
System Usability Scale ◽  
System Usability ◽  
Grade Scale

Perusahaan pembiayaan kendaraan mobil saat ini semakin banyak dan berkembang begitu pesat. Setiap perusahaan berusaha untuk menarik perhatian pelanggan dengan berbagai cara, terutama peningkatan teknologi untuk mendukung dan memudahkan proses kegiatan pembiayaan mobil. Perusahaan Astra Credit Company memanfaatkan teknologi dengan menyediakan aplikasi mobile acc.one yang dapat digunakan oleh pelanggan untuk membantu segala kegiatan proses pembiayaan mobil di Perusahaan ACC. Namun aplikasi ini terdapat beberapa masalah yang dapat diketahui dari ulasan pengguna di play store seperti aplikasi tiba-tiba error, aplikasi tidak dapat dibuka, fitur tidak berfungsi dengan semestinya, dll. Sehingga dilakukan pengujian aplikasi untuk mengetahui tingkat usability aplikasi dengan menggunakan metode system usability scale dan usability testing untuk mengetahui pengalaman pengguna. Hasil yang diperoleh tingkat usability aplikasi dengan tingkat kemudahan sebesar 73,33% yang masuk dalam kategori buruk, tingkat kecepatan pengguna sebesar 0,0467 goals/sec yang termasuk kategori normal, tingkat kesalahan pengguna sebesar 0,1230 total defect yang masuk dalam kategori kecil, dan tingkat kepuasan pengguna menggunakan kuesioner SUS memperoleh rerata SUS sebesar 54,45945946 yang artinya tingkat kepuasan pengguna rendah terhadap aplikasi berdasarkan penentuan nilai SUS yaitu Acceptability atau tingkat penerimaan penggunaan masuk dalam kategori marginal low, Grade Scale atau tingkat grade skala masuk dalam kategori F dan Adjective Rating masuk dalam kategori OK. Selain itu, pada SUS skor percentile rank masuk kedalam grade D.

scholarly journals Pengujian Usabilitas Website Sistem Seleksi Calon Pegawai Negeri Sipil Nasional (SSCN) Badan Kepegawaian Negara (BKN)

2020 ◽  
Vol 4 (1) ◽  
pp. 1-10
Author(s):  
Teddy Cahyo Munanto ◽  
Rudy Hartanto ◽  
Silmi Fauziati
Keyword(s):  
Percentile Rank ◽  
System Usability Scale ◽  
System Usability

Pemerintah Indonesia melalui Badan Kepegawaian Negara (BKN) menyediakan Sistem Seleksi Calon Pegawai Negeri Sipil Nasional (SSCN) sebagai sarana penerimaan Calon Pegawai Negeri Sipil (CPNS) secara terpusat melalui website yang beralamatkan di https://sscn.bkn.go.id. Tisngginya tingkat penggunaan di saat periode penerimaan CPNS setiap tahunnya diikuti dengan banyaknya masalah-masalah usabilitas yang muncul. Hal tersebut menunjukkan perlunya dilakukan uji untuk mengukur beberapa aspek dalam usabilitas yaitu: efektifitas, efisiensi, dan kepuasan pengguna. Penelitian ini menggunakan System Usability Scale (SUS) sebagai alat ukur aspek usabilitas menurut sudut pandang pengguna. Penilaian secara subyektif oleh pengguna menyatakan bahwa website ini memperoleh usability dengan skor SUS 63,75. Skor tersebut belum dapat dikatakan baik, sebab dalam skala Acceptability hanya masuk pada kategori Marginal High. Pada percentile rank juga menunjukkan bahwa website SSCN BKN hanya lebih baik dibandingkan 38% penilaian-penilaian lain yang pernah dilakukan sehingga menempatkannya pada grade C. Adapun untuk penilaian adjective website SSCN mendapatkan hasil OK dan pengguna pada umumnya bersikap pasif daripada menjadi promoter atau detractor.

scholarly journals Usability Testing Website Dengan Menggunakan Metode System Usability Scale (Sus)s

2020 ◽  
Vol 4 (3) ◽  
pp. 152
Author(s):  
Welda Welda ◽  
Desak Made Dwi Utami Putra ◽  
Ayu Manik Dirgayusari
Keyword(s):  
User Satisfaction ◽  
Usability Testing ◽  
Average Value ◽  
Analysis Technique ◽  
Percentile Rank ◽  
System Usability Scale ◽  
System Usability ◽  
Grade Scale ◽  
User Acceptability ◽  
Scale Data

In ensuring the effectiveness, efficiency and user satisfaction of the website, it is necessary to evaluate and evaluate the website.  This study aims to analyze the Usability Testing Website Using the System Usability Scale (SUS) Method.  The method used in this study is the SUS (System Usability Scale).  Data collection techniques in this study were interview techniques, observation techniques or questionnaire techniques.  The instrument used in this study was a questionnaire.  The subjects in this study consisted of 30 respondents.  The data analysis technique used in this research is descriptive qualitative analysis.  The results of the evaluation in this study, namely the results of the assessment of the respondents, obtained a total value of the SUS score of 2012.50 with the resulting average value of 67.08, this shows that the total SUS score on the STIKI Indonesia website is 67.08, which means the level of user Acceptability Range  is Marginal High, Grade Scale level is category D, user Adjective Rating level is OK category and SUS Score Percentile Rank is grade D. The website still needs to be evaluated and developed further so that its use can be more optimal.

Pengujian Usability Website Pondok Pesantren Qodratullah Menggunakan System Usability Scale

2020 ◽  
Vol 6 (1) ◽  
pp. 34-43
Author(s):  
Fitri Purwaningtias ◽  
Usman Ependi
Keyword(s):  
Evaluation Process ◽  
Boarding School ◽  
Educational Institutions ◽  
Prospective Students ◽  
A Value ◽  
System Usability Scale ◽  
System Usability ◽  
Grade Scale ◽  
Final Score ◽  
Group B

Website saat ini telah digunakan diberbagai jenis instansi termasuk instansi pendidikan seperti Pondok Pesantren Qodratullah. Saat ini website Pondok Pesantren Qodratullah menjadi tulang punggung dalam penyebaran informasi terkain pondok pesantren kepada wali santri, alumni, calon santri dan masyarakat luas. Mengingat pentingnya website bagi Pondok Pesantren Qodratullah maka perlu untuk dilakukan evaluasi apakah informasi yang diberikan dan website yang ada telah memiliki nilai kebergunaan bagi pengguna atau tidak. Untuk itu di dalam penelitian ini dilakukan evaluasi untuk melihat perspektif pengguna terhadap website. Prose evaluasi dilakukan dengan system usability scale dengan sepuluh instrumen sebagai pernyataan evaluasi. Hasil evaluasi menunjukkan bahwa website Pondok Pesantren Qodratullah mendapatkan nilai akhir 88. Nilai 88 berarti website Pondok Pesantren Qodratullah mendapatkan adjective rating yang excellence, grade scale tergolong kelompok B dan tingkat acceptability termasuk acceptable. The website is currently used in various types of institutions including educational institutions such as Qodratullah Islamic Boarding School. Currently the Qodratullah Islamic Boarding School website is the backbone in the dissemination of information about Islamic boarding schools to the guardians of students, alumni, prospective students and the wider community. Considering the importance of the website for the Qodratullah Islamic Boarding School, it is necessary to evaluate whether the information provided, and the existing website have a useful value for the user or not. For this reason, in this study an evaluation was conducted to see the user's perspective on the website. The evaluation process is carried out with a system usability scale with ten instruments as evaluation statements. Evaluation results show that the Qodratullah Islamic Boarding School website gets a final score of 88. A value of 88 means that the Qodratullah Islamic Boarding School website gets an adjective rating that excellence, grade scale belongs to group B and the level of acceptability is acceptable

scholarly journals Comparison of the validity, perceived usefulness and usability of I-MeDeSA and TEMAS, two tools to evaluate alert system usability: a study protocol

BMJ Open ◽  
2021 ◽  
Vol 11 (8) ◽  
pp. e050448
Author(s):  
Romaric Marcilly ◽  
Wu Yi Zheng ◽  
Regis Beuscart ◽  
Melissa T Baysari
Keyword(s):  
Human Factors ◽  
Convergent Validity ◽  
Perceived Usefulness ◽  
Decision Makers ◽  
Free Text ◽  
Alert System ◽  
System Usability Scale ◽  
System Usability ◽  
Ethical Approval ◽  
Alerting Systems

IntroductionResearch has shown that improvements to the usability of medication alert systems are needed. For designers and decisions-makers to assess usability of their alert systems, two paper-based tools are currently available: the instrument for evaluating human-factors principles in medication-related decision support alerts (I-MeDeSA) and the tool for evaluating medication alerting systems (TEMAS). This study aims to compare the validity, usability and usefulness of both tools to identify their strengths and limitations and assist designers and decision-makers in making an informed decision about which tool is most suitable for assessing their current or prospective system.Methods and analysisFirst, TEMAS and I-MeDeSA will be translated into French. This translation will be validated by three experts in human factors. Then, in 12 French hospitals with a medication alert system in place, staff with expertise in the system will evaluate their alert system using the two tools successively. After the use of each tool, participants will be asked to fill in the System Usability Scale (SUS) and complete a survey on the understandability and perceived usefulness of each tool. Following the completion of both assessments, participants will be asked to nominate their preferred tool and relay their opinions on the tools. The design philosophy of TEMAS and I-MeDeSA differs on the calculation of a score, impacting the way the comparison between the tools can be performed. Convergent validity will be evaluated by matching the items of the two tools with respect to the usability dimensions they assess. SUS scores and answers to the survey will be statistically compared for I-MeDeSA and TEMAS to identify differences. Free-text responses in surveys will be analysed using an inductive approach.Ethics and disseminationEthical approval is not required in France for a study of this nature. The results will be published in a peer-reviewed journal.

The Relation of the Perceptions of Aesthetics and Usability

2020 ◽  
Vol 64 (1) ◽  
pp. 1876-1880
Author(s):  
Dahlia Alharoon ◽  
Douglas J. Gillan
Keyword(s):  
Product Design ◽  
Research Study ◽  
System Usability Scale ◽  
System Usability ◽  
Perceived Usability

Aesthetics and usability both play critical roles in product design. But how might measurement of these two conceptually-different features of products interfere with one another? The current research study examines the effect of differences in aesthetics on perceived usability. Participants completed three tasks on a simulated website with a low usability interface. One group of participants used an interface with high aesthetics, whereas a second group interacted with an interface with poor aesthetics. Both groups rated the usability and aesthetics of the interface after completing the tasks. The aesthetics manipulation was effective in that the high aesthetics group provided higher ratings on two aesthetics scales than did the low aesthetics group; however, differences in aesthetics had no significant effect on usability as measured by the System Usability Scale (SUS). These findings support the idea that users make independent judgments of usability and aesthetics.

scholarly journals Increasing Usability of Homecare Applications for Older Adults: A Case Study

Designs ◽  
2019 ◽  
Vol 3 (2) ◽  
pp. 23 ◽  
Author(s):  
Christos Panagopoulos ◽  
Andreas Menychtas ◽  
Panayiotis Tsanakas ◽  
Ilias Maglogiannis
Keyword(s):  
Emergency Response ◽  
Independent Living ◽  
The Elderly ◽  
Usability Assessment ◽  
Technological Advances ◽  
System Usability Scale ◽  
System Usability ◽  
Practical Guidelines ◽  
Depth Interviews

As the world’s population is ageing, the field dealing with technology adoption by seniors has made headway in the scientific community. Recent technological advances have enabled the development of intelligent homecare systems that support seniors’ independent living and allow monitoring of their health status. However, despite the amount of research to understand the requirements of systems designed for the elderly, there are still unresolved usability issues that often prevent seniors from enjoying the benefits that modern ICT technologies may offer. This work presents a usability assessment of “HeartAround”, an integrated homecare solution incorporating communication functionalities, as well as health monitoring and emergency response features. An assessment with the system usability scale (SUS) method, along with in-depth interviews and qualitative analysis, has provided valuable insights for designing homecare systems for seniors, and validated some effective practical guidelines.

System Usability Scale--Chinese Version

2020 ◽  
Author(s):  
Yuhui Wang ◽  
Tian Lei ◽  
Xinxiong Liu
Keyword(s):  
Chinese Version ◽  
System Usability Scale ◽  
System Usability

scholarly journals The mHealth App Usability Questionnaire (MAUQ): Development and Validation Study (Preprint)

2018 ◽  
Author(s):  
Leming Zhou ◽  
Jie Bao ◽  
I Made Agus Setiawan ◽  
Andi Saptono ◽  
Bambang Parmanto
Keyword(s):  
Reliability And Validity ◽  
Correlation Coefficients ◽  
Internal Consistency Reliability ◽  
Mobile App ◽  
Target User ◽  
System Usability Scale ◽  
System Usability ◽  
Study Participants ◽  
Development And Validation ◽  
Mhealth Apps

BACKGROUND After a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public. There are multiple ways of conducting a usability study, one of which is collecting target users’ feedback with a usability questionnaire. Different groups have used different questionnaires for mHealth app usability evaluation: The commonly used questionnaires are the System Usability Scale (SUS) and Post-Study System Usability Questionnaire (PSSUQ). However, the SUS and PSSUQ were not designed to evaluate the usability of mHealth apps. Self-written questionnaires are also commonly used for evaluation of mHealth app usability but they have not been validated. OBJECTIVE The goal of this project was to develop and validate a new mHealth app usability questionnaire. METHODS An mHealth app usability questionnaire (MAUQ) was designed by the research team based on a number of existing questionnaires used in previous mobile app usability studies, especially the well-validated questionnaires. MAUQ, SUS, and PSSUQ were then used to evaluate the usability of two mHealth apps: an interactive mHealth app and a standalone mHealth app. The reliability and validity of the new questionnaire were evaluated. The correlation coefficients among MAUQ, SUS, and PSSUQ were calculated. RESULTS In this study, 128 study participants provided responses to the questionnaire statements. Psychometric analysis indicated that the MAUQ has three subscales and their internal consistency reliability is high. The relevant subscales correlated well with the subscales of the PSSUQ. The overall scale also strongly correlated with the PSSUQ and SUS. Four versions of the MAUQ were created in relation to the type of app (interactive or standalone) and target user of the app (patient or provider). A website has been created to make it convenient for mHealth app developers to use this new questionnaire in order to assess the usability of their mHealth apps. CONCLUSIONS The newly created mHealth app usability questionnaire—MAUQ—has the reliability and validity required to assess mHealth app usability.

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