Strategic Decision Making for Outsourcing Information Systems with a Fuzzy Multi-criteria Decision-Making Approach
2018 ◽
Vol 6
(8)
◽
pp. 6
Keyword(s):
Today, IS supplier selection is one of the most critical steps in the outsourcing process; the success of outsourcing is highly dependent on the selection of IS suppliers. This paper proposes a new hybrid fuzzy multi-criteria decision-making (MCDM) model, which uses decision-making trial and evaluation laboratory (DEMATEL) technique, analytic network process (ANP), and Vlse Kriterijumska Optimizacija I Kompromisno Resenje(VIKOR) to evaluate four potential suppliers using seven factors and five decision makers using a realistic case study. the results showed that Service support is importance for outsourcing. The proposed model can help practitioners improve their decision making process.
Keyword(s):
2015 ◽
Vol 19
◽
pp. 130-137
◽
2013 ◽
Vol 1
(1)
◽
pp. 153
◽
Keyword(s):
2015 ◽
Vol 735
◽
pp. 41-49
◽
2021 ◽
Vol 280
◽
pp. 124462
◽
Keyword(s):
2019 ◽
Vol 18
(06)
◽
pp. 1875-1908