An Integrated Intuitionistic Fuzzy MCDM Approach to Select Cloud-Based ERP System for SMEs

2019 ◽  
Vol 18 (06) ◽  
pp. 1875-1908
Author(s):  
Akshay Hinduja ◽  
Manju Pandey

ERP system is a software package that integrates and manages all the facets of the business and deeply influences the success of a business endeavor. The increasing competition in the market, rapidly changing demands, and increasing intricacy of business procedures induce enterprises to adopt ERP solutions. Adopting an ERP solution increases synchronization between business activities and reinforces managerial decision-making. However, it also involves a large investment, a significant amount of human resources and time, and risk of failure. Therefore, the selection of an ERP solution is a crucial decision for enterprises. To address this decision-making problem, we propose a four-stage multi-criteria decision-making approach in this paper. Three prevalent MCDM techniques, DEMATEL, IF-ANP, and IF-AHP, are used in different stages of the methodology to achieve better outcomes. The methodology incorporates the intuitionistic fuzzy sets to capture uncertainty and hesitancy involved in decision makers’ judgments. In addition, we develop a novel priority method to derive weights from the intuitionistic fuzzy preference relations. To validate the feasibility of the proposed approach, a case study is carried out on the selection of cloud-based ERP system for SMEs in the Chhattisgarh state of India, which indicates that the proposed four-stage approach effectively handles the ERP selection problem.

2020 ◽  
Vol 39 (3) ◽  
pp. 4041-4058
Author(s):  
Fang Liu ◽  
Xu Tan ◽  
Hui Yang ◽  
Hui Zhao

Intuitionistic fuzzy preference relations (IFPRs) have the natural ability to reflect the positive, the negative and the non-determinative judgements of decision makers. A decision making model is proposed by considering the inherent property of IFPRs in this study, where the main novelty comes with the introduction of the concept of additive approximate consistency. First, the consistency definitions of IFPRs are reviewed and the underlying ideas are analyzed. Second, by considering the allocation of the non-determinacy degree of decision makers’ opinions, the novel concept of approximate consistency for IFPRs is proposed. Then the additive approximate consistency of IFPRs is defined and the properties are studied. Third, the priorities of alternatives are derived from IFPRs with additive approximate consistency by considering the effects of the permutations of alternatives and the allocation of the non-determinacy degree. The rankings of alternatives based on real, interval and intuitionistic fuzzy weights are investigated, respectively. Finally, some comparisons are reported by carrying out numerical examples to show the novelty and advantage of the proposed model. It is found that the proposed model can offer various decision schemes due to the allocation of the non-determinacy degree of IFPRs.


2014 ◽  
Vol 11 (2) ◽  
pp. 839-857 ◽  
Author(s):  
Zeng Shouzhen ◽  
Wang Qifeng ◽  
José Merigó ◽  
Pan Tiejun

We present the induced intuitionistic fuzzy ordered weighted averaging-weighted average (I-IFOWAWA) operator. It is a new aggregation operator that uses the intuitionistic fuzzy weighted average (IFWA) and the induced intuitionistic fuzzy ordered weighted averaging (I-IFOWA) operator in the same formulation. We study some of its main properties and we have seen that it has a lot of particular cases such as the IFWA and the intuitionistic fuzzy ordered weighted averaging (IFOWA) operator. We also study its applicability in a decision-making problem concerning strategic selection of investments. We see that depending on the particular type of I-IFOWAWA operator used, the results may lead to different decisions.


Author(s):  
Srikant Gupta ◽  
Ahteshamul Haq ◽  
Irfan Ali ◽  
Biswajit Sarkar

AbstractDetermining the methods for fulfilling the continuously increasing customer expectations and maintaining competitiveness in the market while limiting controllable expenses is challenging. Our study thus identifies inefficiencies in the supply chain network (SCN). The initial goal is to obtain the best allocation order for products from various sources with different destinations in an optimal manner. This study considers two types of decision-makers (DMs) operating at two separate groups of SCN, that is, a bi-level decision-making process. The first-level DM moves first and determines the amounts of the quantity transported to distributors, and the second-level DM then rationally chooses their amounts. First-level decision-makers (FLDMs) aimed at minimizing the total costs of transportation, while second-level decision-makers (SLDM) attempt to simultaneously minimize the total delivery time of the SCN and balance the allocation order between various sources and destinations. This investigation implements fuzzy goal programming (FGP) to solve the multi-objective of SCN in an intuitionistic fuzzy environment. The FGP concept was used to define the fuzzy goals, build linear and nonlinear membership functions, and achieve the compromise solution. A real-life case study was used to illustrate the proposed work. The obtained result shows the optimal quantities transported from the various sources to the various destinations that could enable managers to detect the optimum quantity of the product when hierarchical decision-making involving two levels. A case study then illustrates the application of the proposed work.


2013 ◽  
Vol 2013 ◽  
pp. 1-16 ◽  
Author(s):  
Chunqiao Tan ◽  
Xiaohong Chen

An effective decision making approach based on VIKOR and Choquet integral is developed to solve multicriteria group decision making problem with conflicting criteria and interdependent subjective preference of decision makers in a fuzzy environment where preferences of decision makers with respect to criteria are represented by interval-valued intuitionistic fuzzy sets. First, an interval-valued intuitionistic fuzzy Choquet integral operator is given. Some of its properties are investigated in detail. The extended VIKOR decision procedure based on the proposed operator is developed for solving the multicriteria group decision making problem where the interactive criteria weight is measured by Shapley value. An illustrative example is given for demonstrating the applicability of the proposed decision procedure for solving the multi-criteria group decision making problem in interval-valued intuitionistic fuzzy environment.


2021 ◽  
Vol 19 (3) ◽  
pp. 579
Author(s):  
Sarfaraz Hashemkhani Zolfani ◽  
Ramin Bazrafshan ◽  
Parnian Akaberi ◽  
Morteza Yazdani ◽  
Fatih Ecer

Suitability-Feasibility-Acceptability (SFA) is a fundamental tool for the development and selection of strategy. Any type of decision-making problem can be resolved by Multiple Criteria Decision Making (MCDM) methods. In this research, we explore the complexity of determining the proper goal market for the Chilean fish market. This study proposed a combined approach of SFA with MCDM methods in a real case study. The proposed structure helps to assign the best market for Chilean export fish to West Asia. Three countries (Saudi Arabia, the United Arab Emirates, and Oman) are selected as a target market in this region, and then related criteria are obtained from various sources. In order to develop a new market for the Chilean fishery industry, five major criteria, including the potential of a target market, region's economic attractiveness, consumption of the seafood, location, cost of transportation, and country risks, were selected based on the SFA framework. Calculating the criteria weights is performed by the Best-Worst (BWM) method, and ordering the alternatives is operated by Measurement Alternatives and Ranking according to compromise Solution (MARCOS) methods. The results showed that Oman is the best destination (importer) for the Chilean fish market (Salmon fish as the case).


Author(s):  
Mahmoud Modiri ◽  
Mohammad Dashti

Today, IS supplier selection is one of the most critical steps in the outsourcing process; the success of outsourcing is highly dependent on the selection of IS suppliers. This paper proposes a new hybrid fuzzy multi-criteria decision-making (MCDM) model, which uses decision-making trial and evaluation laboratory (DEMATEL) technique, analytic network process (ANP), and Vlse Kriterijumska Optimizacija I Kompromisno Resenje(VIKOR) to evaluate four potential suppliers using seven factors and five decision makers using a realistic case study. the results showed that Service support is importance for outsourcing. The proposed model can help practitioners improve their decision making process.


2022 ◽  
Vol 14 (1) ◽  
pp. 0-0

The change in the trend of transportation, increasing per capita income, expectation of better lifestyle, easy finance, and reduced cost of the automobile are some of the main factors that enable a commoner to have his/her own car. Therefore, it is essential to comprise such features in cars that offer qualities enabling the ease of consumer’s decision-making and comfort to purchase a car individually. Purchasing a car is a complicated multi-criteria decision-making problem as an individual may have different preferences for different criteria attributes. The attributes may be conflicting in nature depending on the need of the individual customer. Generally, it becomes quite difficult to assign ratings to these attributes based on numeric values. Therefore, the decision-making process relies on an idiosyncratic finding of the decision-makers which is in practice fuzzy with uncertainities. Hence, this article is a case study that deals with a hierarchy MCDM approach in accordance with the fuzzy logic and VIKOR method to solve a car purchasing problem.


2018 ◽  
Vol 12 (4) ◽  
pp. 376-386 ◽  
Author(s):  
Xiao-Guang Zhou ◽  
Yang-Fan Ding ◽  
Mi Lu

Intuitionistic fuzzy preference relations can take membership degrees, non-membership degrees, and hesitancy degrees into account during decision making. It has good practicability and flexibility in dealing with fuzzy and uncertain information. As for analytic network process, it is performed by thinking over the interaction and feedback relationships between criteria and indices, so that an effective method is provided for multi-criteria decision making. An index system with network structure for evaluating the bonds is presented, and a comprehensive method by combining the advantages of intuitionistic fuzzy preference relations and analytic network process is proposed to select and rank the bonds. A case study is given by the proposed method as well.


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