scholarly journals THE RELATIONSHIP AMONG MANAGERIAL CAPABILITY, ORGANIZATIONAL CITIZENSHIP BEHAVIOR, AND EMPLOYEE PERFORMANCE: MEDIATION EFFECTS OF ORGANIZATIONAL CULTURE

2018 ◽  
Vol 2 (1) ◽  
pp. 168 ◽  
Author(s):  
Suharto Suharto ◽  
Jawoto Nusantoro

AbstractThis study aims to determine the direct effects of managerial skills, organizational citizenship behavior and organizational culture on employee performance. The method used bothered survey method as well as primary data. The fluctuating productivity of MSME is largely due to the relatively high various performance of the employee, and it can disrupt the stability of small businesses as the starting point of this research. The sampling namely with used bothered forcible entry sampling. Chaired by the manifest variables used Likert scale installation design to 160 talk shows us the respondents at MSME in Lampung Province. Testing requirements analysis included lilliefors test normality, homogeneity test, linearity test and regression yew. The data bothered analyzed using structural equation model, namely structural equation modeling. The research results find that managerial ability provides direct effects on organizational culture, organizational citizenship behavior provides direct effects on organizational culture, managerial ability does not provide direct effects on employee performance, organizational citizenship behavior provides direct effects on employee performance and organizational culture provides direct effects on employee performance.Keywords: Managerial Capability, Organizational Citizenship Behavior, Organizational Culture, Employee Performance.

2018 ◽  
Vol 9 (08) ◽  
pp. 20997-21013
Author(s):  
Anom Suwibawa ◽  
Anak Agung Putu Agung ◽  
I Ketut Setia Sapta

Organizational culture as the values, principles, traditions and ways of working shared by members of the organization and affect the way they act. Organizational commitment has an important role of employee performance. The commitment can be realized if the individual in the organization, running their rights and obligations according to their duties and functions and functions within the organization, because the achievement of organizational goals is the work of all members of the organization that are collective Vipraprastha, Sudja,  & Yuesti (2018). Respondents in this study are Civil Servants (PNS) at least have been working for 2 years. The number of respondents in this study were 86 respondents using Nonprobability technique that is saturated samples or often called total sampling. This research uses SMARTPLS 3 Structural Equation Modeling (SEM) analysis. The results of this study indicate that: 1) organizational culture has a positive and significant effect on Organizational Citizenship Behavior (OCB); 2) Organizational Citizenship Behavior (OCB) has positive and significant impact on Organizational Citizenship Behavior (OCB); 3) Organizational Citizenship Behavior employee, 4) organizational culture has a positive effect on the performance of employees, either partially or through Organizational Citizenship Behavior (OCB), 5) Organizational commitment has no effect on employee performance.


2021 ◽  
Vol 5 (1) ◽  
pp. 48
Author(s):  
Puji Satria ◽  
Faisal Matriadi ◽  
Maryudi Maryudi

ABSTRACTThe purpose of this study was to determine and analyze the influence of personality, organizational culture and organizational commitment on organizational citizenship behavior and teacher performance in high schools in Indra Makmur District, North Aceh Regency. The number of samples in this study were 126 teachers obtained by saturated sample technique. The data analysis method used was Structural Equation Modeling (SEM) using AMOS 21 software. The results of this study found that directly, personality and organizational culture had a positive and significant effect on organizational citizenship behavior, while organizational culture has no significant effect. Furthermore, the results of the study found that personality and organizational citizenship behavior had a positive effect on teacher performance, but organizational culture had a negative effect and organizational commitment had no significant effect. The results of the mediation effect test found that organizational citizenship behavior is able to fully mediate the influence of organizational culture and personality on performance, but not to be a mediator on the effect of organizational commitment on theacher performance.Keywords      :    Personality, Organizational Culture, Organizational Commintment, Organizational Citizenship Behavior and Theacher Performance


Author(s):  
Sangudi Sangudi ◽  
Pribadiyono Pribadiyono ◽  
Khuzaini Khuzaini

This study aims to analyze and determine the effect of each variable on corporate strategy, organizational citizenship behavior and compensation on organizational culture and company performance in Forestry SOE: Perum Perhutani. The analytical instrument of this research is SEM (Structural Equation Modeling) through AMOS v.22 software which emphasized structural equation testing and model testing. The results of hypothesis testing from the model shows that: First, corporate strategy has a positive and significant effect on company performance. Second, organizational citizenship behavior has a positive and significant effect on company performance. Third, compensation has a positive and significant effect on company performance. Fourth, organizational culture has a positive and significant effect on company performance. Fifth, corporate strategy has a positive and significant effect on organizational culture. Sixth, organizational citizenship behavior has a positive and significant effect on organizational culture. Seventh, compensation has a positive and significant effect on organizational culture. In addition, the indirect effect test through the Sobel Test finds that organizational culture is able to intervene the effect of corporate strategy, organizational citizenship behavior and compensation on company performance.


2020 ◽  
Vol 4 (1) ◽  
pp. 81-90
Author(s):  
Praseno Hadi ◽  
Hamidah ◽  
David Paul Saerang ◽  
David Paul Saerang

This study aims to analyze and discuss the effect of Transformational Leadership and Employee Integrity through Organizational Citizenship Behavior (OCB) Against Employee Innovation at Regency / City Inspectorates in North Sulawesi Province. This research is a quantitative study, using a survey method with a causal approach, with data analysis techniques using Structural equation modeling (SEM) analysis. Research respondents numbered 200 employees at the District / City Inspectorate in North Sulawesi Province. The results of this study indicate that 1) Transformational leadership has a direct and positive effect on employee innovation. The better the leadership at the regional Inspectorate adopts the transfrormational leadership style, the better the innovator will be at the regional inspectorate. 2) Integrity has a direct and positive effect on employee innovation. The more integrity with APIP Regional Inspectorate, the better will be innovations in the field of supervision. 3) Organizational citizenship behavior (OCB) has a direct and positive effect on employee innovation. The better the Organizational Citizenship Behavior (OCB) of the APIP Regional Inspectorates, the innovations of the APIP in the field of supervision will also increase. 4) Transformational leadership has a direct and positive effect on organizational citizenship behavior (OCB). The better the leadership at the regional Inspectorate adopts the transformational leadership style, the more it increases organizational citizenship behavior (OCB) from the APIP. 5) Employee integrity has a direct and positive effect on organizational citizenship behavior (OCB). The more integrated the APIP regional Inspectorate, the better the organizational citizenship behavior (OCB) of the APIP. 6) Transformational leadership has an indirect and positive effect on employee innovation through organizational citizenship behavior (OCB). 7) Employee integrity has an indirect and positive effect on employee innovation through organizational citizenship behavior (OCB).


2017 ◽  
Vol 8 (3) ◽  
pp. 173-188
Author(s):  
Ahmad Syarief ◽  
M. Syamsul Maarif ◽  
Anggraini Sukmawati

ABSTRACTOrganizational commitment and extra role behavior of the employees in the workplace is needed by every institution for service excellent to stakeholders and can be implemented very well. Many factors influence the organizational commitment and extra role of the employee. Among them are leadership style and organizational culture. This study aims to analyze the influence of transformational leadership and organizational culture on organizational commitment and organizational citizenship behavior. The data was collected by distributing 115 questionnaires to the employee of the Faculty of Economics and Business of the Universitas Indonesia. Analytical tool used Structural Equation Modeling (SEM). The results showed that transformational leadership style did not affect organizational commitment; furthermore organizational culture had a significant influence on organizational commitment. Transformational leadership had an influence on the organizational citizenship behavior, organizational culture did not affect organizational citizenship behavior, and organizational commitment had a significant effect on organizational citizenship behavior. ABSTRAKKomitmen organisasi dan sikap ekstra peran karyawan dalam bekerja sangat dibutuhkan oleh setiap institusi agar pelayanan terhadap pemangku kepentingan dapat dilaksanakan dengan sangat baik. Banyak faktor yang mempengaruhi komitmen dan sikap ekstra peran pada karyawan. Diantaranya adalah gaya kepemimpinan dan budaya organisasi. Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan transformasional dan budaya organisasi terhadap komitmen organisasi dan perilaku kewargaan organisasi. Pengambilan data dilakukan dengan cara penyebaran sebanyak 115 kuesioner kepada karyawan tenaga kependidikan Fakultas Ekonomi dan Bisnis Universitas Indonesia. Alat analisis yang digunakan adalah Structural Equation Modelling (SEM). Hasil penelitian menunjukkan gaya kepemimpinan transformasional tidak mempengaruhi komitmen organisasi, budaya organisasi memiliki pengaruh yang signifikan terhadap komitmen organisasi. Kepemimpinan transformasional memiliki pengaruh terhadap perilaku kewargaan organisasi, budaya organisasi tidak mempengaruhi perilaku kewargaan organisasi, dan komitmen organisasi memiliki pengaruh yang signifikan terhadap perilaku kewargaan organisasi.


2018 ◽  
Vol 8 (3) ◽  
pp. 173
Author(s):  
Ahmad Syarief ◽  
M. Syamsul Maarif ◽  
Anggraini Sukmawati

<p><em>ABSTRACT</em></p><p><em>Organizational commitment and extra role behavior of the employees in the workplace is needed by every institution for service excellent to stakeholders and can be implemented very well. Many factors influence the organizational commitment and extra role of the employee. Among them are leadership style and organizational culture. This study aims to analyze the influence of transformational leadership and organizational culture on organizational commitment and organizational citizenship behavior. The data was collected by distributing 115 questionnaires to the employee of the Faculty of Economics and Business of the Universitas Indonesia. Analytical tool used Structural Equation Modeling (SEM). The results showed that transformational leadership style did not affect organizational commitment; furthermore organizational culture had a significant influence on organizational commitment. Transformational leadership had an influence on the organizational citizenship behavior, organizational culture did not affect organizational citizenship behavior, and organizational commitment had a significant effect on organizational citizenship behavior. </em></p><p><em><br /></em></p><p>ABSTRAK</p><p>Komitmen organisasi dan sikap ekstra peran karyawan dalam bekerja sangat dibutuhkan oleh setiap institusi agar pelayanan terhadap pemangku kepentingan dapat dilaksanakan dengan sangat baik. Banyak faktor yang mempengaruhi komitmen dan sikap ekstra peran pada karyawan. Diantaranya adalah gaya kepemimpinan dan budaya organisasi. Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan transformasional dan budaya organisasi terhadap komitmen organisasi dan perilaku kewargaan organisasi. Pengambilan data dilakukan dengan cara penyebaran sebanyak 115 kuesioner kepada karyawan tenaga kependidikan Fakultas Ekonomi dan Bisnis Universitas Indonesia. Alat analisis yang digunakan adalah Structural Equation Modelling (SEM). Hasil penelitian menunjukkan gaya kepemimpinan transformasional tidak mempengaruhi komitmen organisasi, budaya organisasi memiliki pengaruh yang signifikan terhadap komitmen organisasi. Kepemimpinan transformasional memiliki pengaruh terhadap perilaku kewargaan organisasi, budaya organisasi tidak mempengaruhi perilaku kewargaan organisasi, dan komitmen organisasi memiliki pengaruh yang signifikan terhadap perilaku kewargaan organisasi.</p>


2019 ◽  
Vol 4 (2) ◽  
pp. 296 ◽  
Author(s):  
Suhardi Suhardi

<p><em>This study aims to determine the effect of variables on work motivation, competence, work environment, compensation for organizational citizenship behavior (OCB) and the performance of life insurance officers in Batam City. The research sample was 260 respondents with multystage sampling method and designed purposive sampling. Data were collected using a questionnaire with a Likert scale and then analyzed by Structural Equation Modeling (SEM) through AMOS program version 21. The results of the analysis prove that work motivation has a significant effect on Organizational Citizenship Behavior (OCB; work motivation has a significant effect on employee performance; Competence has a significant effect on Organizational Citizenship Behavior (OCB); Competence has a significant effect on employee performance; The work environment has a significant effect on Organizational Citizenship Behavior (OCB); The work environment has no significant effect on employee performance; Compensation has no significant effect on Organizational Citizenship Behavior (OCB); employee performance; Organizational Citizenship Behavior (OCB) has a significant effect on the performance of life insurance employees in Batam city. Effect of intervening Organizational Citizenship Behavior (OCB) variables: el What Motivation, Competence, Work Environment and Compensation if through Organizational Citizenship Behavior (OCB) will actually weaken the performance of life insurance employees in the city of Batam.</em></p><p> </p><p>Penelitian ini bertujuan untuk mengetahui pengaruh variabel motivasi kerja, kompetensi, lingkungan kerja, kompensasi terhadap <em>Organizational Citizenship Behavior</em> (OCB) dan kinerja petugas asuransi jiwa di Kota Batam. Sampel penelitian ini adalah 260 responden dengan metode multystage samplingdan didesain purposive sampling. Data dikumpulkan menggunakan kuesioner dengan skala likert dan kemudian dianalisis dengan <em>Structural Equation Modeling</em> (SEM) melalui program AMOS versi 21. Hasil analisis membuktikan Motivasi kerja berpengaruh signifikan terhadap <em>Organizational Citizenship Behavior</em> (OCB; Motivasi kerja berpengaruh signifikan terhadap kinerja karyawan; Kompetensi berpengaruh signifikan terhadap <em>Organizational Citizenship Behavior</em> (OCB); Kompetensi berpengaruh signifikan terhadap kinerja karyawan; Lingkungan kerja berpengaruh signifikan terhadap <em>Organizational Citizenship Behavior</em> (OCB);Lingkungan kerja berpengaruh tidak signifikan terhadap kinerja karyawan; Kompensasi berpengaruh tidak signifikan terhadap <em>Organizational Citizenship Behavior</em> (OCB);Kompensasi berpengaruh signifikan terhadap kinerja karyawan; <em>Organizational Citizenship Behavior</em> (OCB) berpengaruh signifikan terhadap kinerja karyawan asuransi jiwa di kota Batam. Pengaruh variabel intervening <em>Organizational Citizenship Behavior </em>(OCB): Baik variabel Motivasi, Kompetensi, Lingkungan Kerja, dan Kompensasi apa bila melalui <em>Organizational Citizenship Behavior</em> (OCB) justeru akan memperlemah kinerja karyawan asuransi jiwa di kota Batam.</p>


2018 ◽  
Vol 9 (08) ◽  
pp. 21014-21025 ◽  
Author(s):  
I Gusti Agung Maya Prabasari ◽  
Luh Kadek Budi Martini ◽  
Nengah Suardika

Communication is the performance and interpretation of messages between communication units that are part of a particular organization. Employee engagement is the degree to which people are known from their work, actively participate in them, and consider their achievements important to self-esteem. Organizational citizenship behavior is an optional behavior that is not part of an employee's formal work obligations, but supports the functioning of the organization effectively. Employee performance is the work quality and quantity achieved by a person in carrying out his function in accordance with the responsibilities given to him. The purpose of this study was to examine and analyze the effect of communication and employee engagement on organizational citizenship behavior and employee performance at PT. PLN (Persero) Distribution of Bali. The sampling technique used was proportional random sampling. The sample in this study were 62 employees. Data analysis method used is SEM (Structural Equation Modeling) analysis based on component or variance, namely PLS (Partial Least Square). The results of the study stated that the communication variable had a positive effect on organizational citizenship behavior, while employee engagement had no effect on organizational citizenship behavior. Communication has a positive and significant effect on employee performance both partially and through mediating organizational citizenship behavior. Employee engagement has a positive and significant effect on employee performance, while employee engagement does not affect employee performance through mediating organizational citizenship behavior. Organizational citizenship behavior has a positive and significant effect on employee performance


2020 ◽  
Vol 7 (2) ◽  
pp. 28-36
Author(s):  
I Dewa Ketut Raka Ardiana ◽  
Tri Andjarwati ◽  
Astrie Deny Wulandari

This study aims to analyze how the influence of the Implementation of Standard Operating Procedure (SOP), Organizational Citizenship Behavior (OCB), and Work Competence on Productivity and Performance of Politeknik Pelayaran Surabaya Employees. The population of the object of research amounted to 150 employees and 110 employees took a sample using the calculation of Slovin formula with a statistical error rate of 5%. The scope of this research is focused on discussions relating to the application of Standard Operating Procedures (SOP), Organizational Citizenship Behavior (OCB), work competence, and productivity that affect employee performance. This type of research is quantitative research, which is based on respondents' answers using a questionnaire with a Likert scale. Interview and observation techniques as a support method to complete research analysis in measuring variables. The test and analysis process is carried out with Structural Equation Modeling (SEM) using the SMARTPLS software. The results of the analysis of this study indicate that the performance of Politeknik Pelayaran Surabaya employees is significantly positively influenced by the application of SOPs, work competence, and productivity. Whereas the OCB does not significantly influence the performance of the Politeknik Pelayaran Surabaya employees.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Wen-Jung Chang ◽  
Da-Chian Hu ◽  
Panay Keliw

Purpose Therefore, this study aims to explore the relationships among OC, KS, OCB and OI “Organization” is often seen as a company and few studies pay much attention to tribes and other related organizations and communities of Indigenous peoples. However, Indigenous peoples production organizations (IPPOs) would be certainly influenced by factors from the internal/external, including organizational culture (OC), organizational citizenship behavior (OCB), knowledge sharing (KS) and organizational innovation (OI). Therefore, this study aims to explore the relationships among OC, KS, OCB and OI. Design/methodology/approach Based on valid 139 Indigenous workers in IPPOs, this study used structural equation modeling to validate the relationships among OC, OCB, KS and OI. Findings The empirical findings indicate that OC would significantly influence OCB and OI, whereas KS would not have significant impact on OI. In addition, OC would not influence KS as usual, whereas OCB would do. Finally, OCB would impact KS. Practical implications As OCB acts as a complete mediator in OC–KS relationship, it means that these IPPOs already have OCB to motivate their staffs to do KS, but not enough to achieve more excellent performance on innovation. Originality/value Compared to past studies, this study aims to investigate the theory of organizational behavior and whether it is suitable between general businesses and IPPOs.


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