Study intentions to stick with the profession of legal counselors at legal service organizations in Vietnam

2021 ◽  
Vol 7 (Extra-B) ◽  
pp. 218-229
Author(s):  
Trương Duc Thao ◽  
Vu Quang

This study is based on the survey results of 398 legal counselors working at 50 organizations providing legal services (law firms, law firms, notary offices, etc) in Vietnam. intention to stick with the job under the influence of a number of factors. Data collection was conducted during the period from March 7 to 8, 2020, the data collected is processed in software on SPSS2 0 and AMOS24, model estimation and testing hypotheses by structural equations (SEM). Research has identified four factors affecting the intention to stick with a career of legal counselors in legal consulting service organizations in Vietnam. On that basis, the study gives some recommendations to improve policies and legal regulations on developing a contingent of legal advisors in law firms in Vietnam.

Author(s):  
Scott Slorach ◽  
Judith Embley ◽  
Peter Goodchild ◽  
Catherine Shephard

Legal Systems & Skills provides essential knowledge and skills for underpinning legal studies, providing a foundation for graduate employability both within and outside the legal service profession. It develops students’ understanding in three core areas: legal systems, legal skills, and professional development and commercial awareness. The first part of the book looks at legal systems, sources of law, legislation, case law, and legal services. The next part considers how to read and understand law, legal research, problem solving, communication, and writing and drafting. The final part examines employability skills, business, economics and finance, law firms, and clients.


Author(s):  
Judith Embley ◽  
Peter Goodchild ◽  
Catherine Shephard

Legal Systems & Skills provides essential knowledge and skills for underpinning legal studies, providing a foundation for graduate employability both within and outside the legal service profession. It develops students’' understanding in three core areas: legal systems, legal skills, and professional development and commercial awareness. The first part of the book looks at legal systems, sources of law, legislation, case law, and legal services and ethics. The next part considers, in the context of academia and practice, how to read and understand law, legal research, problem solving, oral communication and presentations, client interviews and meetings, negotiation and mediation, mooting, advocacy and criminal advocacy competitions, and writing and drafting. The final part examines employability skills, commercial awareness, business, economics and finance, law firms, and clients.


2018 ◽  
Vol 43 (03) ◽  
pp. 981-1026 ◽  
Author(s):  
David B. Wilkins ◽  
Maria J. Esteban Ferrer

Using a unique data set comprised of original research of both the corporate Web sites of the Big Four—PwC, Deloitte, KPMG, and EY—and their affiliated law firms, as well as archival material from the legal and accountancy press, this article documents the rise and transformation of the Big Four legal service lines since the enactment of the Sarbanes Oxley Act of 2002. Moreover, it demonstrates that there are good reasons to believe that these sophisticated players will be even more successful in penetrating the corporate legal services market in the decades to come, as that market increasingly matures in a direction that favors the integration of law into a wider category of business solutions that these globally integrated multidisciplinary practices now champion. We conclude with some preliminary observations about the implications of the reemergence of the Big Four legal networks for the legal profession.


2020 ◽  
Vol 16 (1) ◽  
Author(s):  
Anthony E. Davis

Abstract This article explores the future for lawyers and law firms in the light of the changes that Artificial Intelligence (“AI”) is already bringing to the universe of legal services. Part I briefly describes some of the ways AI is already in use in ordinary life - from facial recognition, through medical diagnosis to translation services. Part II describes how AI is transforming what it means to provide legal services in six primary areas: litigation review; expertise automation; legal research; contract analytics; contract and litigation document generation; and predictive analytics. Part III explores who are the providers of these AI driven legal services - often non-lawyer legal service providers - and how these providers are replacing at least some of what clients have traditionally sought from lawyers. Part III also discusses the implications of all these changes both for the future role of lawyers individually, and in particular what services will clients still need lawyers to perform: judgment, empathy, creativity and adaptability. In turn, this Part examines what will these changes mean for the size, shape, composition and economic model of law firms, as well as the implications of these changes for legal education and lawyer training. Part IV identifies the principal legal, ethical, regulatory and risk management issues raised by the use of AI in the provision of legal services. Finally, in Part V the article considers who will be the likely providers of AI based services other than law firms: legal publishers, major accounting firms and venture capital funded businesses.


2019 ◽  
Vol 19 (3) ◽  
pp. 138-142 ◽  
Author(s):  
Simon Drane

AbstractSimon Drane writes that the next decade will see a shift within legal service provision, where it will transition from a model which is predominantly geared around internal work processes to one that is geared around customer outcomes. Law firms will complete their evolution from a bill by the hour service-based model to something closer to a product subscription model. This shift will deliver growth, sustainable recurring revenues at high margins and new higher value service opportunities. At the core of this shift is the changing nature of consumption driven by consumer technology and the inexorable drive for base level information to become free. Law firms are sitting on vast quantities of data, and yet very few are currently harnessing this effectively in their offerings. The effective use of data combined with technology will allow innovative organisations to provide a new form of productised offering which will not only drive new recurring revenues but will allow them to offer higher value business advisory services. Whereas effective use of data within the organisation will lead to better evolutionary efficiency, quality and risk management, the use of data externally for clients will lead to more revolutionary changes. It will also blur the lines further between traditional law firms and LegalTech product businesses, in the way alternative legal service providers (ALSPs) and the Big Four are already exploring.


2019 ◽  
Vol 2 (2) ◽  
pp. 34 ◽  
Author(s):  
Manuel Jimenez

There is an unstated argument with an unsettling currency in today’s organizations: Those that can’t do, lead. The concept of management has devolved from a position that facilitates productivity and navigates workplace challenges, to a type of “bullshit job.” To adherents of this philosophy, competence in one’s vocation, profession or business is unnecessary in order to excel as a manager in that vocation, profession or business.In professional environments technical competence in one’s occupation is a condition precedent to good management. Technically competent managers come to positions of leadership with occupational gravitas. Occupational gravitas is forged from experience and imbues those who possess it with the confidence to effectively navigate the challenges confronting their organization. It is earned from experience dealing with the particular challenges of one’s occupation.Leadership skills are an adjunct to the occupational competence necessary for good management in professional environments. The concept that leadership skills are separate and apart from occupational competence, rather than ancillary to it, in the execution of good management is herein explicitly rejected.People placed in positions of authority who lack experience, or are otherwise incompetent, bring with them not gravitas, but fear. Fear is the primary element from which springs management failures, and through which such failures are expressed. Incompetent leadership is not only dangerous to legal service provider organizations and their employees, but also exposes clients to dire consequences. In a legal services environment, bad management really is a public protection issue.The model of a “practice leader,” is the paradigm through which legal service organizations can model their management style. A practice leader is both an accomplished attorney as well as a leader. Practice leaders understand the work and the environment in which it is produced. This is important because it is they and the organization that are ultimately responsible for the work of their subordinates. Failure of leadership in a legal service environment can not only lead to litigation but could also lead to professional discipline when subordinates engage in misconduct.


2016 ◽  
Vol 14 (2) ◽  
pp. 265-277
Author(s):  
Dušan Jovanovič ◽  
Borut Bratina

In the last decades, the legal industry has experienced a global paradigm shift in the delivery model for legal services. This new model, known as legal process outsourcing (LPO), transfers the work of attorneys, paralegals and other legal professionals to external vendors located domestically and overseas. Legal outsourcing (both onshore and offshore) is transforming law practice as law firms and corporate legal departments seek to minimize costs, increase flexibility and expand their in-house capabilities. In this new decade, we have to prepare, with the legal services outsourcing, that we will become more sophisticated, with higher value of legal work, at higher level of quality and speed, and dramatically lower cost. In the Article authors deal with the process of the transformation of legal service into a legal good and point on some dilemmas during that process. This paper argues that outsourcing ultimately will have a positive effect on the legal profession and development of the quality of legal services. In the second part of the paper authors also stress out some information about different possibilities, how to organize virtual law firms for low budget legal services in the Slovenian case and also include some information about the possibility how to organize corporate governance in companies through the corporate secretary as outsourcing, because the corporate secretary is the chief governance officer and provides leadership for the corporation to implement a high level of corporate governance.


2021 ◽  
Vol 52 (3) ◽  
pp. 487-506
Author(s):  
Louisa Choe

This article examines price transparency in New Zealand's civil legal services market and compares the civil legal services market characteristics to those of other jurisdictions. The current law does not incentivise providers within the legal services market to communicate price information to consumers searching for a provider. The researcher utilised a web-sweep method to assess how New Zealand law firms that provide dispute resolution services and employment advocates share information through their websites. The web-sweep covered the websites of 96 New Zealand law firms and 30 New Zealand employment advocates. The author assessed the ease with which prospective consumers could navigate and understand price-related information. The results demonstrated that in a majority of instances, price information is unclear and uncertain. It is therefore not comparable between providers. Consumers in New Zealand face a high search cost when looking for prices and deciding on a legal service provider. They are unable to make a meaningful price comparison between providers of dispute resolution services before engaging them. Stronger regulation of providers (lawyers and employment advocates) to require the display of pricing information would lower search costs for consumers and increase competition.


Author(s):  
Tran Minh Hieu ◽  
Nguyen Duong Ngoc Mai Chi

This study applied SERVQUAL scale of Parasuraman et al to measure factors affecting customer satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank - An Giang Branch (Techcombank An Giang). The study was conducted to survey 207 customers who have been using the service at Techcombank An Giang. The survey results were analyzed by the Cronbach's Alpha reliability test method, then used Exploratory factor analysis (EFA) to verify and evaluate the scale of service quality. The results of the regression analysis show that customer's satisfaction about service quality at Techcombank An Giang includes four factors: The factor with the highest level is the Empathy with Beta = 0.253, the second of factor is the Responsibility with Beta = 0.248, ranked third in the influence level is the Tangible with Beta = 0.235, and the lowest impact level is the Reliability with Beta = 0.144. The research also uses statistical methods to describe and test the differences of demographic factors with customer's satisfactionon service quality.The analysis results show that there is no difference between customer's satisfaction on service quality and factors such as gender, age, income, number of transaction banks, regular transaction banks, and time to use the service at Techcombank An Giang. Through the research results, the author would like to propose some ideas to improve the quality of services, thereby attracting new customers and importantly, keeping traditional customers because the development orientation of Techcombank is to take care of old customers to cross sell other products of the bank. The Stud results offer a basis for the branch to identify the factors influencing customer satisfaction on their service quality, thereby having an appropriate strategy to improve customer satisfaction.


Author(s):  
Hendarsita Amartiwi

This study scrutinize the factors affecting knowledge management, consisting of acquisition of knowledge, storage of knowledge, distribution of knowledge and use of knowledge, at Private Higher Education Institutions in Garut Regency.  The purpose of this study is to analyze the factors shaping the knowledge management.  By using a survey method with a quantitative approach, the unit of analysis of this study is lecturer at 14 Private Universities in Garut Regency, with 229 lecturers as respondents. Data is obtained from survey results through questionnaires distributed directly to lecturers. Data is processed using descriptive statistical analysis and Confirmatory Factor Analysis (CFA). The research findings showed that the use of knowledge and the storage of knowledge are the most powerful factors in knowledge management, followed by the acquisition of knowledge, and distribution of knowledge.


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