scholarly journals Accommodating travellers with pets

2019 ◽  
Vol 3 (1) ◽  
pp. 10-11
Author(s):  
Yiqi Chen ◽  
Heike Schänzel
Keyword(s):  
New York ◽  
New Zealand ◽  
Online Reviews ◽  
Point Of View ◽  
Market Expansion ◽  
Pet Owners ◽  
Public Areas ◽  
Master's Thesis ◽  
Consumer Perspective ◽  
Key Aspects

New Zealand is considered a nation of pet lovers, with 64 percent of households owning at least one pet [1]. The aim of this study [2] was to explore what the main considerations were for hospitality operators in Auckland with regards to offering pet-friendly services. To answer this question, several key aspects were considered: pet tourism trends; market expansion of pet-friendly accommodations; the profitability of allowing pets; and operational implications, such as additional investment and labour costs. This explorative research interviewed ten accommodation providers in Auckland: five pet-friendly and five non-pet-friendly. These operators represented owners or managers of hotels, motels, lodges and apartments spread across Auckland and Waiheke Island. Research on operators’ perspectives on pet tourism is unexplored, with previous literature focusing on tourists’ perceptions [3–5]. This study hopes to provide practical implications for the industry, especially for the New Zealand context. New Zealand’s pet tourism market is considered small and mainly domestic. According to popular global dog travel directory Bring Fido [6], in 2017 there were a mere fifteen pet-friendly accommodations in Auckland, in stark contrast to other cities such as New York (367), London (96) and Paris (643). Interviewees’ opinions on the profitability of accommodating pet tourists varied. Non-pet operators rejected the idea of allowing pets due to an abundance of non-pet customers and were reluctant to accept perceived pet-related risks. Their pre-conceptions were likely formed by operating in silos without conducting any research on pet tourism and its market landscape. There was a genuine fear of negative online reviews which cannot be easily amended and can have significant longevity. Their key perceived risks were related to hygiene and allergy concerns for other customers. Preventative measures were believed to involve significant investment into property renovation. Pet friendly operators, who mainly accommodated dogs, shared a different perspective through their own experiences. They expressed high trust and optimism for pet tourists and had rarely experienced any major pet-related incidents. From a hygiene and allergy point of view, the risks were considered minimal and customers bore the responsibility when stating their allergies. Pet-friendly operators stated that no additional workload or costs were incurred through accommodating pets. Significant renovations were not deemed necessary, instead relying on what they already had. However, in the unlikely event of a major pet-related incident, the interviewees expressed that their trust towards accommodating pets would waver, meaning their tolerance of risk was  not resilient. At the time of the research, pet-friendly operators were relaxed about pet policies and had not formalised them. The majority were conveying rules to pet tourists through word of mouth, such as that pets must be on a leash in public areas, instead of through written and signed agreements. Tellingly, pet-friendly operators did not perceive New Zealand’s pet tourism market as lucrative. They were allowing pets as an extension of service and lacked motivation to expand or to cater for more pets. The study highlights the potential for growth in the domestic pet tourism market despite the current stalemate, where those who allowed pets were supportive and vice versa. Improving this situation might require unified pet-friendly associations and certain levels of government intervention. In parallel, all operators should break out of silos and socialise more with their pet-friendly peers to gain knowledge and validate assumptions. Pet-friendly operators could improve engagement with pet tourists through standardised policies and formal agreements. With guidance and support from their peers, more accommodations may be capable of handling pets. Pet owners could look forward to a day when travelling with pets becomes much more accessible due to abundant pet-friendly accommodation. Corresponding author Heike Schänzel can be contacted at: [email protected] References (1) New Zealand Petfood Manufacturers Association Homepage. https://www.petfoodnz.co.nz/ (accessed Aug 13, 2017). (2) Chen, Y. Accommodating Travellers with Pets: Is Auckland Ready? Master’s Thesis, Auckland University of Technology, July 2018. http://hdl.handle.net/10292/11867 (accessed 19 June 2019). (3) Chen, A. H.; Peng, N.; Hung, K. Developing a Pet Owners' Tourism Constraints Scale – the Constraints to Take Dogs to Tourism Activities. International Journal of Tourism Research 2014, 16 (4), 315–324. https://doi.org/10.1002/jtr.1959 (4) Kirillova, K.; Lee, S.; Lehto, X. Willingness to Travel with Pets: A U.S. Consumer Perspective. Journal of Quality Assurance in Hospitality & Tourism 2015, 16 (1), 24–44. https://doi.org/10.1080/1528008X.2015.966296 (5) Zhang, Y. People's Attitudes towards Dogs in Hotel Settings. Master’s thesis, Purdue University, May 2012. https://search.proquest.com/docview/1242132630 (accessed 19 June 2019). (6) Bring Fido Homepage. https://www.bringfido.com/ (accessed Aug 13, 2017).

scholarly journals Hospitable psychotherapy

2021 ◽  
Vol 5 (2) ◽  
pp. 5-6
Author(s):  
Keith Tudor
Keyword(s):  
New York ◽  
New Zealand ◽  
Interpersonal Communication ◽  
The Other ◽  
New York University ◽  
Aotearoa New Zealand ◽  
University Of Technology ◽  
Master's Thesis ◽  
The Face ◽  
To Come

One of the things I notice when my wife and I go out for a meal in a restaurant is how the staff make contact, welcome us and see us to our table. For me, the quality of the contact (by eye contact, a smile, and an open manner), the welcome (‘Kia ora’), and accompaniment to the table (which conveys a sense of being expected) are all crucial elements to setting the scene of what is to come. Similarly, in psychotherapy, practitioners meet, greet and seat their clients, and, as do restauranteurs, have different perspectives on how to do that. During the last decade, some psychotherapists have been thinking about their practice in terms of what Donna Orange, clinician and a professor at New York University, refers to as ‘clinical hospitality’ [1] . In promoting this concept as a way of thinking about psychotherapeutic practice, she draws on the work of three French philosophers: Emanuel Lévinas (1906–1995), Jacques Derrida (1930–2004) and Paul Ricœur (1915–2005), all of whom devoted themselves to the discourse of hospitality. From Lévinas [2], who drew on the story of Abraham’s hospitality towards three Bedouin (Genesis, chapter 18), we derive the ethical view that the ‘other’ as a guest has a claim on my protection as a host. This view is reflected in the duty of care towards their clients practiced by psychotherapists and those in the helping professions. Much of Derrida’s work examines the ambiguities of hospitality: that it is both unconditional in that, as hosts, we submit ourselves to the other; yet, at the same time, there are ‘laws’ of hospitality that subject both hosting and being a guest to certain social and cultural conventions [3]. Finally, from Ricœur, a philosopher who distinguished between a hermeneutics (or way in which something is interpreted or understood) of faith or trust and a hermeneutics of doubt or suspicion, we get the concept of ‘linguistic hospitality’ [4]: the recognition of genuine otherness, which cannot be translated so much as interpreted. In other words, at best, there is an understanding of our guest or client, with and in all our differences. In this sense, we may think of hospitality as orientated towards being contractual, open, accepting, non-judgmental, and empathic and, insofar as it enhances a person’s mana, it is therapeutic. This is akin to the concept of manaakitanga “where[by] hospitality extends beyond commercial transactions and focusses on reciprocity and care” [5], the implication of which is mana-enhancing psychotherapy [6]. It is in this context that Orange, who is a psychoanalyst and a philosopher, describes her work in terms that she ‘cares’ for her patients [7, 8]. From this perspective, psychotherapy is all about being hospitable: there is – or should be – an openness, welcome, care, and attention that makes our client/guest feel good and that sets the scene for the ensuing therapeutic relationship through which the client resolves their problems and, ultimately, feels better. Just as psychotherapy is learning from hospitality, it may be that insights from psychotherapy may be useful to people in hospitality, not only in being able to analyse transactions and interpersonal communication, but also in understanding personal history and dynamics, especially when the host is feeling less than open, welcoming or gracious. Shabad [9] emphasises the importance for the therapist to be open, precisely so that the client (or patient) has the opportunity for what he refers to as the ‘dignity’ to give of themselves: “When an individual has attained a sense of belonging because of being received himself/herself by significant persons, he/she is better able to mobilize the graciousness of welcoming the gifts of others” (p. 359). In other words, one cannot be a host and offer hospitality (social, cultural, linguistic, clinical or nurturant) without first having experienced, taken in and integrated, both developmentally and psychologically, appropriate and generous hospitality. Corresponding author Keith Tudor can be contacted at: [email protected] References (1) Orange, D. M. The Suffering Stranger: Hermeneutics for Everyday Clinical Practice; Routledge: New York, NY, 2011. (2) Levinas, E. Nine Talmudic Readings; Indiana University Press: Bloomington, IN, 1990. (3) Derrida, J. Adieu to Emmanuel Levinas, Trans. P.-A. Brault, M. Naas; Stanford University Press: Stanford, CA, 1999. (4) Ricœur, P. On Translation, Trans. E. Brennan; Routledge: Hove, England, 2006. (5) Wikitera, K.-A. Under the Stars of Matariki. Hospitality Insights 2021, 5 (1), 1–2. (6) Reidy, J. Ko wai au? Who am I? What are the Meanings of the Mātauranga Māori Concept of Mana and What Might this Concept Contribute to the Understanding and Practice of Psychodynamic Psychotherapy?; Master’s Thesis, Auckland University of Technology, New Zealand, 2014. https://openrepository.aut.ac.nz/handle/10292/7863 (accessed Dec 22, 2021). (7) Orange, D. Clinical Hospitality: Welcoming the Face of the Devastated Other. Ata: Journal of Psychotherapy Aotearoa New Zealand 2012, 16 (2), 165–178. https://doi.org/10.9791/ajpanz.2012.17 (8) Orange, D. M. Emotional Availability and Clinical Hospitality; Presentation at Association for Psychoanalytic Self Psychology, New York City, March 2014. (9) Shabad, P. The Vulnerability of Giving: Ethics and the Generosity of Receiving. Psychoanalytic Inquiry 2017, 37 (6), 359–374. https://doi.org/10.1080/07351690.2017.1334443

Beérkezett könyvek

2008 ◽  
Vol 63 (4) ◽  
pp. 769-770
Author(s):  
Csaba Pléh
Keyword(s):  
New York ◽  
Point Of View ◽  
Cambridge University ◽  
New Science ◽  
Oxford University ◽  
History Of ◽  
The Mind ◽  
Oxford University Press

Danziger, Kurt: Marking the mind. A history of memory . Cambridge University Press, Cambridge, 2008Farkas, Katalin: The subject’s point of view. Oxford University Press, Oxford, 2008MosoninéFriedJudités TolnaiMárton(szerk.): Tudomány és politika. Typotex, Budapest, 2008Iacobini, Marco: Mirroring people. The new science of how we connect with others. Farrar, Straus and Giroux, New York, 2008Changeux, Jean-Pierre. Du vrai, du beau, du bien.Une nouvelle approche neuronale. Odile Jacob, PárizsGazzaniga_n

Mafias on the Move

2011 ◽  
Author(s):  
Federico Varese
Keyword(s):  
United States ◽  
New York ◽  
Organized Crime ◽  
The United States ◽  
The West ◽  
Market Expansion ◽  
The North ◽  
Economic Transformations ◽  
At Will

Organized crime is spreading like a global virus as mobs take advantage of open borders to establish local franchises at will. That at least is the fear, inspired by stories of Russian mobsters in New York, Chinese triads in London, and Italian mafias throughout the West. As this book explains, the truth is more complicated. The author has spent years researching mafia groups in Italy, Russia, the United States, and China, and argues that mafiosi often find themselves abroad against their will, rather than through a strategic plan to colonize new territories. Once there, they do not always succeed in establishing themselves. The book spells out the conditions that lead to their long-term success, namely sudden market expansion that is neither exploited by local rivals nor blocked by authorities. Ultimately the inability of the state to govern economic transformations gives mafias their opportunity. In a series of matched comparisons, the book charts the attempts of the Calabrese 'Ndrangheta to move to the north of Italy, and shows how the Sicilian mafia expanded to early twentieth-century New York, but failed around the same time to find a niche in Argentina. The book explains why the Russian mafia failed to penetrate Rome but succeeded in Hungary. A pioneering chapter on China examines the challenges that triads from Taiwan and Hong Kong find in branching out to the mainland. This book is both a compelling read and a sober assessment of the risks posed by globalization and immigration for the spread of mafias.

scholarly journals Locking down the Impact of New Zealand’s COVID-19 Alert Level Changes on Pets

Animals ◽  
2021 ◽  
Vol 11 (3) ◽  
pp. 758
Author(s):  
Fiona Esam ◽  
Rachel Forrest ◽  
Natalie Waran
Keyword(s):  
New Zealand ◽  
Separation Anxiety ◽  
National Surveys ◽  
Normal Life ◽  
Pet Owners ◽  
Level 1 ◽  
The Impact ◽  
Better Than

The influence of the COVID-19 pandemic on human-pet interactions within New Zealand, particularly during lockdown, was investigated via two national surveys. In Survey 1, pet owners (n = 686) responded during the final week of the five-week Alert Level 4 lockdown (highest level of restrictions—April 2020), and survey 2 involved 498 respondents during July 2020 whilst at Alert Level 1 (lowest level of restrictions). During the lockdown, 54.7% of owners felt that their pets’ wellbeing was better than usual, while only 7.4% felt that it was worse. Most respondents (84.0%) could list at least one benefit of lockdown for their pets, and they noted pets were engaged with more play (61.7%) and exercise (49.7%) than pre-lockdown. Many respondents (40.3%) expressed that they were concerned about their pet’s wellbeing after lockdown, with pets missing company/attention and separation anxiety being major themes. In Survey 2, 27.9% of respondents reported that they continued to engage in increased rates of play with their pets after lockdown, however, the higher levels of pet exercise were not maintained. Just over one-third (35.9%) of owners took steps to prepare their pets to transition out of lockdown. The results indicate that pets may have enjoyed improved welfare during lockdown due to the possibility of increased human-pet interaction. The steps taken by owners to prepare animals for a return to normal life may enhance pet wellbeing long-term if maintained.

Economic and Social Council

1961 ◽  
Vol 15 (2) ◽  
pp. 280-289 ◽  
Keyword(s):  
New York ◽  
New Zealand ◽  
Soviet Union ◽  
United Nations ◽  
International Development ◽  
Secretary General ◽  
Essential Point ◽  
The Soviet Union ◽  
Social Council ◽  
Draft Resolution

The resumed 30th session of the Economic and Social Council (ESOSOC) was held in New York on December 21 and 22, 1960, under the presidency of Mr. C. W. Schurmann (Netherlands). At the beginning of the 1135th meeting, the President read a note from the Secretary-General concerning the projected working agreement between the United Nations and the International Development Association (IDA), and introduced a draft resolution co-sponsored by Denmark and Japan callingon the President to negotiate with IDA with a view to drafting such an agreement. Mr. Makeev, speaking for the Soviet Union, stated that his government could not favor the draft resolution unless the proposed agreement included a provision recalling the terms of Article 58 of the Charter, relating to the coordination of the activities of the specialized agencies; the President replied that, although he was authorized to negotiate with representatives of IDA, he could not impose conditions. The delegates of China and New Zealand stated that they supported the draft resolution, and added that the essential point was to ensure liaison between the various organs dealing with development. The representative of Afghanistan likewise voiced support, pointing out that the draft resolution in essence merely requested the President to negotiate with representatives of IDA. The draft resolution was adopted without dissenting voice with the understanding that the President would take into account the observations of the members of the Council in the course of the negotiations

Early photographers encounter Tongans

2020 ◽  
Vol 8 (2) ◽  
pp. 209-226 ◽  
Author(s):  
Adrienne L. Kaeppler
Keyword(s):  
New York ◽  
New Zealand ◽  
First World War ◽  
World War ◽  
Modern Equipment ◽  
Cultural Information ◽  
The First World War ◽  
Original Photographs ◽  
Natural Historian ◽  
First World

Four early photographers are examined here in relation to their encounters with Tongans and Tonga. These photographers are Andrew Garrett, Gustav Adolph Riemer, Clarence Gordon Campbell and Walter Stanhope Sherwill. Garrett, an American natural historian who specialized in shells and fish, took two ambrotypes of Tongans in Fiji in 1868, which are two of the earliest Tongan photographs known. Riemer, born in Saarlouis, Germany, was a marine photographer on S.M.S. Hertha on an official diplomatic visit and took at least 28 photographs in Tonga in 1876. Campbell, a tourist from New York, took 25 culturally important photographs in 1902. Sherwill, a British subject born in India, moved to Tonga about the time of the First World War. He probably took many photographs with more modern equipment, but only two have been identified with certainty. This article presents information about the photographers and those depicted, where the original photographs can be found and the research that made it possible to glean cultural information from them. These early photographers are placed in the context of other more well-known early photographers whose works can be found in archives and libraries in New Zealand, Australia, Hawai‘i and Germany. In addition, summary information about two Tongan-born photographers is presented, as well as where their photographs/negatives can be found.

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