scholarly journals Perancangan Sistem Kepuasan Masyarakat Terhadap Pelayanan Publik Dengan Metode Analytical Hierarchy Process (AHP)

2018 ◽  
Vol 3 (1) ◽  
pp. 17-35
Author(s):  
Petrus Sokibi ◽  
Nurul Bahiyah
Keyword(s):  
Decision Making ◽  
Public Service ◽  
Analytical Hierarchy Process ◽  
Public Services ◽  
Decision Makers ◽  
Multi Criteria Decision Making ◽  
Satisfaction Level ◽  
The Public ◽  
Hierarchy Process ◽  
Government Institution

Talun sub-district is a government institution that provides public services to the public, which at this time there is no assessment of service satisfaction from the community so that the District Talun cannot know the assessment or complaints from the public to public services provided. The research aims to determine the level of public satisfaction of Public Service in Talun Sub-district. AHP is a complex multi-criteria decision-making method, in an unstructured situation into sections that are then shaped into functional hierarchies to present problems to be solved and then build a priority sequence for alternatives by pairwise alternative comparisons based on judgments of decision makers against a system. The appraisal application yields the value of the public satisfaction level and the eigenvector ranked according to the highest data as the final value of the AHP calculation so that the eigenvector value obtained can facilitate the Camat to see which elements of service are not good.

scholarly journals THE POLYVOCALITY IN ACTION: EMBODYING THE EPIPHANY ON PUBLIC HOUSING CONUNDRUM

2020 ◽  
Vol 8 (4) ◽  
pp. 1396-1417
Author(s):  
Resi Ariyasa Qadri ◽  
Amrie Firmansyah
Keyword(s):  
Decision Making ◽  
Public Housing ◽  
Tacit Knowledge ◽  
Analytical Hierarchy Process ◽  
Multi Criteria Decision Making ◽  
Housing Provision ◽  
The Public ◽  
The Government ◽  
Decision Making Model ◽  
Hierarchy Process

Purpose of the study: This paper aims to elaborate on how the institutional logic of public housing provision transforms from the old logic into the new logic. By encapsulating tacit-knowledge from the shift, this study focuses on how to explicate a model of multi-criteria decision-making for executing official residence projects in Indonesia. This research also aims to recuperate the future of the public residency field. Methodology: The methodology employed was a mixed method. The qualitative method was firstly applied by utilizing semi-structured interviews to build a decision-making model. Later, a quantitative method was implemented to improve the consistency of the model by using the Analytical Hierarchy Process protocols. Thirteen project representatives and ten decision-makers were being involved as the main informants. Google Sheets web-based software was applied for analyzing survey results by making use of a mathematical model for the Analytical Hierarchy Process. Main Findings: The result indicates that land not used as paddy field, fair house price, safe from flood location, serene ambiance, and developer experience has played a significant part in affecting buying decisions for residency projects. To carry out the new method, the total scores of the AHP calculation should be above 50. Otherwise, the government shall opt for the old mechanism. Applications of this study: The paper contributes to the public sector accounting field in the area of asset management and public housing procurement. The paper also gives a strong basis for the field to make use of the model of Indonesia's public housing provision. The government can adopt the research framework for choosing the new model or the old one. Novelty/Originality of this study: This study might be the only one of its kind. The research was using a multi-method to achieve the objectives. To generate a multi-criteria decision-making model, grounded data of excessive interviews were abstracted. Then the abstracted tacit-knowledge was tested with AHP to provide a consistent model.

scholarly journals MULTI-CRITERIA DECISION-MAKING FOR SELECTION OF RENEWABLE ENERGY SYSTEMS

2013 ◽  
Vol 3 (3) ◽  
Author(s):  
Milica Stojanovic
Keyword(s):  
Decision Making ◽  
Renewable Energy ◽  
Analytical Hierarchy Process ◽  
Energy Systems ◽  
Decision Makers ◽  
Multi Criteria Decision Making ◽  
Suitable Alternative ◽  
Renewable Energy Systems ◽  
Multi Criteria Analysis ◽  
Hierarchy Process

Multi-criteria analysis involves defining each criterion using attributes, based on a suitable alternative for achieving objectives. The method used in multi-criteria analysis is Analytical Hierarchy Process. Analytical hierarchical process (AHP) is a tool in the analysis of decision making, created in order to assist decision-makers in solving complex decision problems involving large number of decision makers, large number of criteria and in multiple time periods. AHP method is used for selecting the best renewable energy systems. The aim is to, by using the method of AHP, demonstrate which of the analyzed renewable sources of energy is the most convenient to be used in a sustainable system. Key words:energy, multi-criteria decision making, analytical hierarchy process

scholarly journals DECISION SUPPORT SYSTEM DETERMINES THE PURCHASE OF HOUSE RIGHT USING ANALYTICAL HIERARCHY PROCESS (AHP) AND BORDA METHODS

JOURNAL ASRO ◽  
2019 ◽  
Vol 10 (1) ◽  
pp. 1
Author(s):  
Didit Herdiawan Ashaf ◽  
Sutikno Wahyu Hidayat ◽  
Ahmadi Ahmadi
Keyword(s):  
Decision Making ◽  
Decision Support ◽  
Decision Support System ◽  
Group Decision Making ◽  
Support System ◽  
Analytical Hierarchy Process ◽  
Group Decision ◽  
Decision Makers ◽  
Home Purchase ◽  
Hierarchy Process

Increasing population growth also contributes to the increasing need for homes or dwellings as basic human needs. Many ways people do to meet these needs, among others, by buying from someone else, building it yourself or by buying a house in a housing developer. Houses besides being a basic human need, it is also used as an indicator of one's success and as an asset for business development and an increase in the economic value of the owner. Prospective home buyers certainly have criteria that are considered in choosing a house. Many of the existing criteria are often followed by the availability of more than one choice of the house to be able to meet these criteria. Therefore, the writer tries to try to make a Decision Support System in a Home Purchase that will later help prospective home buyers in deciding which house to buy. The decision-making method used in this system is an analytical hierarchy process (AHP) as a form of decision-making model that is suitable for multi-criteria and multi-alternative problems with the main input being human perception. Combined with the Borda method which is one method of group decision making that can combine the results of perceptual analysis (the results of AHP analysis) from several decision makers. it is necessary to have a group decision-making technique (group decision support system). So that the resulting home purchase decision can be accepted by all decision makers (family). From the results of the calculation and voting process, House X was chosen with 9 votes.   Keywords: Home Purchase, Analytical Hierarchy Process, Borda

THE INTEGRATION OF ANALYTICAL HIERARCHY PROCESS AND DATA ENVELOPMENT ANALYSIS IN A MULTI-CRITERIA DECISION-MAKING PROBLEM

2006 ◽  
Vol 05 (02) ◽  
pp. 263-276 ◽  
Author(s):  
NORITA AHMAD ◽  
DANIEL BERG ◽  
GENE R. SIMONS
Keyword(s):  
Decision Making ◽  
Data Envelopment Analysis ◽  
Analytical Hierarchy Process ◽  
Data Envelopment ◽  
Multi Criteria Decision Making ◽  
Analysis Model ◽  
Decision Tool ◽  
Manufacturing Enterprises ◽  
Decision Making Problem ◽  
Hierarchy Process

This research focuses on developing a model that can be used to assess the performance of Small to Medium-Sized Manufacturing Enterprises (SMEs). The model will result from the integration of a decision tool called the Analytical Hierarchy Process (AHP) and a data analysis model called Data Envelopment Analysis (DEA). This research demonstrates that by eliminating flaws and taking advantage of each methodology's specific characteristics in identifying and solving problems, the new integrated AHP/DEA model appears to be a logical and sensible solution in multi-criteria decision-making problem.

Some Conflicting Results in the Analytic Hierarchy Process

2019 ◽  
Vol 18 (02) ◽  
pp. 465-486 ◽  
Author(s):  
Ardalan Bafahm ◽  
Minghe Sun
Keyword(s):  
Decision Making ◽  
Analytic Hierarchy Process ◽  
Decision Makers ◽  
Unexpected Result ◽  
Multi Criteria Decision Making ◽  
Analytic Hierarchy ◽  
Preference Relations ◽  
The Analytic Hierarchy Process ◽  
Hierarchy Process

The analytic hierarchy process (AHP) has been believed to be one of the most pragmatic and widely accepted methods for multi-criteria decision making. However, there have been various criticisms of this method within the last four decades. In this study, the results of AHP contradicting common expectations are examined for both the distributive and ideal modes. Specifically, conflicting priorities, conflicting decisions, and conflicting preference relations are investigated. A decision-making scenario is used throughout the paper and an illustrative example constructed from the decision-making scenario is provided to demonstrate each of the conflicting results recommended by AHP. With a parametric formulation of each unexpected result, the possibility of unexpected results of AHP is generalized irrespective of applying the distributive or ideal mode. The logic and causes of these contradictions are also analyzed. This study shows that AHP is not always reliable, and could lead the decision makers towards incorrect decisions.

scholarly journals Assessing Factors for Designing a Successful B2C E-Commerce Website Using Fuzzy AHP and TOPSIS-Grey Methodology

Symmetry ◽  
2020 ◽  
Vol 12 (3) ◽  
pp. 363
Author(s):  
Ran Li ◽  
Tao Sun
Keyword(s):  
Decision Making ◽  
Analytical Hierarchy Process ◽  
Fuzzy Ahp ◽  
Literature Survey ◽  
Multi Criteria Decision Making ◽  
The Core ◽  
Business To Consumer ◽  
Main Factors ◽  
Hierarchy Process

The recent hype in online purchasing has skyrocketed the importance of the electronic commerce (e-commerce) industry. One of the core segments of this industry is business-to-consumer (B2C) where businesses use their websites to sell products and services directly to consumers. Thus, it must be taken care of that B2C websites are designed in a way which can build a trustworthy and long-term relationship between businesses and consumers. Thus, this study assesses and prioritizes factors for designing a successful B2C e-commerce website. The study employs multi-criteria decision making (MCDM), and to minimize any ambiguity and greyness in the decision-making, it integrates fuzzy and grey respectively with the Analytical Hierarchy Process (AHP) and Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) to form FAHP and TOPSIS-Grey. Initially, the study conducts a thorough literature survey to screen important factors reported in past studies. Five main factors and nineteen sub-factors were selected for further prioritization. Later, FAHP prioritized factors based on their importance. Finally, based on the FAHP results, TOPSIS-Grey ranked five alternatives (e-commerce websites). FAHP revealed “service quality” as the most successful website designing factor, while TOPSIS-Grey reported “Website-3” as the most successful website, having incorporated the factors required to design a successful website.

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