scholarly journals Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience

2022 ◽  
Author(s):  
Sandra Zilker ◽  
Emanuel Marx ◽  
Matthias Stierle ◽  
Martin Matzner
Author(s):  
M. Castellanos ◽  
A.K. Alves de Medeiros ◽  
J. Mendling ◽  
B. Weber ◽  
A.J.M.M. Weijters

Business Process Intelligence (BPI) is an emerging area that is getting increasingly popular for enterprises. The need to improve business process efficiency, to react quickly to changes and to meet compliance is among the main drivers for BPI. BPI refers to the application of Business Intelligence techniques to business processes and comprises a large range of application areas spanning from process monitoring and analysis to process discovery, conformance checking, prediction and optimization. This chapter provides an introductory overview of BPI and its application areas and delivers an understanding of how to apply BPI in one’s own setting. In particular, it shows how process mining techniques such as process discovery and conformance checking can be used to support process modeling and process redesign. In addition, it illustrates how processes can be improved and optimized over time using analytics for explanation, prediction, optimization and what-if-analysis. Throughout the chapter, a strong emphasis is given to describe tools that use these techniques to support BPI. Finally, major challenges for applying BPI in practice and future trends are discussed.


Author(s):  
S. Chakraborty ◽  
S. Mitra ◽  
D. Bose

The recent scenario of modern manufacturing is tremendously improved in the sense of precision machining and abstaining from environmental pollution and hazard issues. In the present work, Ti6Al4V is machined through wire EDM (WEDM) process with powder mixed dielectric and analyzed the influence of input parameters and inherent hazard issues. WEDM has different parameters such as peak current, pulse on time, pulse off time, gap voltage, wire speed, wire tension and so on, as well as dielectrics with powder mixed. These are playing an essential role in WEDM performances to improve the process efficiency by developing the surface texture, microhardness, and metal removal rate. Even though the parameter’s influencing, the study of environmental effect in the WEDM process is very essential during the machining process due to the high emission of toxic vapour by the high discharge energy. In the present study, three different dielectric fluids were used, including deionised water, kerosene, and surfactant added deionised water and analysed the data by taking one factor at a time (OFAT) approach. From this study, it is established that dielectric types and powder significantly improve performances with proper set of machining parameters and find out the risk factor associated with the PMWEDM process.


2018 ◽  
Vol 6 (7) ◽  
pp. 1108-1113
Author(s):  
S. Vijayarani ◽  
A. Sakila ◽  
R. Ramya

2019 ◽  
Vol 114 (11) ◽  
pp. 707-710
Author(s):  
Günther Schuh ◽  
Jan-Philipp Prote ◽  
Andreas Gützlaff ◽  
Sven Cremer ◽  
Seth Schmitz
Keyword(s):  

One of efficiency indicators of grain grinders is grain granulometric composition. The basis of mixed fodder is crushed grain, the particles of which must have a leveled granulometric composition for subsequent mixing and obtaining a high-quality feed mixture. In agricultural production, hammer crushers are widely used, in which the destruction of grain occurs due to the impact of a hinged hammer. The main disadvantage of these crushers is that not the entire surface of the hammers is involved in grinding, thus reduces grinding process efficiency. A slightly different principle of material destruction is laid down in the basis of the proposed design of the shock-centrifugal grinder. Main work is performed by flat impact elements located on the rotor, which serve to accelerate crushed particles with subsequent impact of them on the bump elements. An important step in the design of new constructions of shock-centrifugal grinders is to determine size and location of the impact elements on the rotor, without which the grinding process is not possible. In the calculation method presented, the dependencies for determining the velocities and angles of a single particle flight from the surface of a flat impact element for its specified dimensions are proposed. Two variants of an impact element location on the rotor are considered and analyzed: radial and at an angle in the direction of rotor rotation. As a result of research carried out, it is noted that in the case of inclined position of an impact element on the rotor an increase in flight speed and flight angles change in crushed particles, which gives the opportunity to have a positive effect on grinding process.


2008 ◽  
Vol 59 (5) ◽  
Author(s):  
Mirela Dulama ◽  
Nicoleta Deneanu ◽  
Cristian Dulama ◽  
Margarit Pavelescu

The paper presents the experimental tests concerning the treatment by membrane techniques of radioactive aqueous waste. Solutions, which have been treated by using the bench-scale installation, were radioactive simulated secondary wastes from the decontamination process with modified POD. Generally, an increasing of the retention is observed for most of the contaminants in the reverse osmosis experiments with pre-treatment steps. The main reason for taking a chemical treatment approach was to selectively remove soluble contaminants from the waste. In the optimization part of the precipitation step, several precipitation processes were compared. Based on this comparison, mixed [Fe(CN)6]4-/Al3+/Fe2+ was selected as a precipitation process applicable for precipitation of radionuclides and flocculation of suspended solid. Increased efficiencies for cesium radionuclides removal were obtained in natural zeolite adsorption pre-treatment stages and this was due to the fact that volcanic tuff used has a special affinity for this element. Usually, the addition of powdered active charcoal serves as an advanced purifying method used to remove organic compounds and residual radionuclides; thus by analyzing the experimental data (for POD wastes) one can observe a decreasing of about 50% for cobalt isotopes subsequently to the active charcoal adsorption.. The semipermeable membranes were used, which were prepared by the researchers from the Research Center for Macromolecular Materials and Membranes, Bucharest. The process efficiency was monitored by gamma spectrometry.


Author(s):  
Neha Garg ◽  
◽  
Sonali Agarwal ◽  
Keyword(s):  

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