Reassessing and Reconceptualizing the Multidimensional Nature of Organizational Commitment
This study was designed to reassess and reconceptualize the multidimensional nature of organizational commitment. The Organizational Commitment Questionnaire of Porter, Steers, Mowday, and Boulian was administered to 259 employees representing five retail banks. Factor analysis (principal factor, promax rotation) yielded the three dimensions proposed by Porter, et al. in 1974. This conceptualization was inadequate because one dimension, i.e., desire to maintain organizational membership, overlaps the withdrawal construct. A similar criticism has been levelled against Meyer and Allen's 1991 model. Consistent with the three-dimensional attitude theory, organizational commitment was reconceptualized in terms of cognitive, emotive, and conative meanings. The proposed dimensions include normative commitment (amount of cognitive consonance with organizational norms), affective commitment (intensity of emotional attachment to the organization), and volitive commitment (extent of conative orientation towards organizational goals).