scholarly journals General Concept of Neo-institutional Measurements of Business Processes

2019 ◽  
Vol 11 (4) ◽  
pp. 28-80
Author(s):  
Arkadiusz J. Derkacz
Keyword(s):  
Process Management ◽  
Institutional Economics ◽  
Business Processes ◽  
Thought Experiment ◽  
Value Added ◽  
Daily Basis ◽  
General Concept ◽  
New Institutional Economics ◽  
Effectiveness And Efficiency

Abstract Objective: General concept of neo-institutional measurements of business processes is an approach developed by the author, which fits in with the practical search for appropriate methods and tools that would optimize effectiveness and efficiency of business process management. The objective of the following discussion is to prove the thesis that effectiveness of business processes that take place within a company depends on the quality of support of such processes that is included in the set of supporting factors, as well as on neo-institutional determinants of business processes. Methodology: In the article, the author used primarily long-term observations of the functioning of enterprises, critical literature analysis and thought experiment. Findings: The concept was based on long-term of author’s experience in business management and it was essentially grounded in the model of the new institutional economics. On the basis of critical analysis of the literature and with the use of empirical research results from different industries and countries, it defines four hypotheses, which make ground for the concept in question. These are: hypothesis of rational change of condition, hypothesis of expected determinants of business processes, hypothesis of rational determinants of business processes and intensity of impact hypothesis. Value Added: The concept presents a new holistic and behavioral method for business processes analysis. Recommendations: The general concept of neo-institutional measurements of business processes may become a new economic approach concerning the issues of effectiveness and efficiency of business processes, but also it may become the ground for creation of a new catalogue of recommendations for managers, who, on a daily basis, make difficult managerial decisions.

scholarly journals Modelling the Implementation of a Sustainable Development Strategy through Process Mapping

Proceedings ◽  
2020 ◽  
Vol 63 (1) ◽  
pp. 6
Author(s):  
Ioana Miruna Tătaru ◽  
Elena Fleacă ◽  
Bogdan Fleacă ◽  
Radu D. Stanciu
Keyword(s):  
Development Strategy ◽  
Performance Indicators ◽  
Business Processes ◽  
Value Added ◽  
Value Stream ◽  
Classification Framework ◽  
Environmentally Responsible ◽  
Energy Innovation ◽  
Process Classification

Industry 4.0 implies sustainable production by providing green products created through environmentally responsible processes. This paper aims to analyze the two main business processes responsible for energy innovation in a telecommunications company: “develop property strategy and long-term vision” and “evaluate environmental impact of products, services, and operations”. The processes will be introduced using an initial set of key-performance indicators (KPIs) and American Productivity & Quality Center (APQC) Process Classification Framework activities. Through value stream analysis, the non-value-added activities will be eliminated. Ultimately, to provide an overview for the stakeholders, a new set of KPIs will be proposed and the processes will be modeled using Event-Driven Process Chain (EPC) and Suppliers-Inputs-Process-Outputs-Customers (SIPOC) methods.

Oliver E. Williamson,

2016 ◽  
Author(s):  
Andrew B. Whitford
Keyword(s):  
Transaction Cost ◽  
Critical Analysis ◽  
Institutional Economics ◽  
Transaction Cost Economics ◽  
Antitrust Policy ◽  
New Institutional Economics ◽  
Policy Analysts ◽  
The Impact ◽  
First Time

This chapter comments on Oliver Williamson’s 1975 book,Markets and Hierarchies: Analysis and Antitrust Implications, a critical analysis of how firms operate in markets. Williamson describes a new way of understanding markets and hierarchies by using the term “New Institutional Economics” for the first time. This chapter examines Williamson’s approach and the impact of his book, first by discussing his arguments about markets and hierarchies in relation to what policy analysts sometimes call “the politics of ideas”. It then considers Williamson’s particular interest in antitrust policy as well as his thesis about transaction cost economics. Finally, it evaluates the implications of Williamson’s research for the long-term development of a politics of ideas about firms in markets.

scholarly journals Penerapan Service Engineering Framework Pada Arsitektur Sistem Berorientasi Service

2017 ◽  
pp. 142
Author(s):  
Ade Hodijah
Keyword(s):  
Software Development ◽  
Process Management ◽  
Business Processes ◽  
Service Oriented Architecture ◽  
Object Oriented ◽  
Value Added ◽  
Application Development ◽  
Service Engineering ◽  
Research Software ◽  
Service Oriented

The Service Engineering (SE) is understood as a framework to create innovative services in application development of information technology approach to Service Oriented Architecture (SOA). Implementing SOA is required methodology to identify services that can be used again in the application and organization of a company. in this research, software development model used is object-oriented methodologies, SOA itself is a collection consisting of tools, technologies, frameworks, and best practices that facilitate the implementation of a service quickly. in a study this uses the tools of Business Process Management System (BPMS) to support the implementation of service-oriented software. the purpose of this study is to produce a model of activities and artifacts of the application software development models of the SE with a case study Rate Loans. Validation to the design of the model is done through testing of the software produced. The results showed that the application of the SE in the development of service-oriented software can use the object-oriented methodology by providing additional value-added analysis and redesign of business processes to be implemented on a BPMS. BPMS usage of the application of the SE on the SOA has the advantage of visualization in the management of business processes.

Reduction of Transaction Costs by Using Electronic Commerce in Financial Services

2011 ◽  
pp. 62-83
Author(s):  
Thomas Pfahler ◽  
Kai M. Grebe
Keyword(s):  
Electronic Commerce ◽  
Transaction Costs ◽  
Financial Services ◽  
Institutional Economics ◽  
Business Processes ◽  
New Institutional Economics ◽  
Future Developments ◽  
Current Trends ◽  
The One ◽  
Practical Level

This chapter introduces the Transaction Cost Approach as a means of analyzing specific transactions in financial services by using the theoretical framework of New Institutional Economics. It argues that transaction costs can be assessed and used to compare different business processes. Furthermore, these costs allow a detailed explanation why certain underlying technologies which form the basis for transactions become widely accepted whereas others do not prevail. The authors emphasize the relevance of this approach and its application to the field of electronic commerce both on a theoretical and practical level to document and to interpret current trends in this sector on the one hand, and to predict future developments on the other hand.

scholarly journals BUSINESS PROCESS MANAGEMENT (BPM) IN STRATEGIC MANAGEMENT

2015 ◽  
pp. 92-98
Author(s):  
S. Y. Kuznetsov ◽  
I. V. Rudenko
Keyword(s):  
Strategic Management ◽  
Business Strategy ◽  
Process Management ◽  
Business Processes ◽  
Business Culture ◽  
Success Factor ◽  
Operational Intelligence ◽  
Successful Execution ◽  
Key Success Factor

Operational management of business processes is a key success factor. We reduce tactical level to the two generic concepts: current measures (higher layers) and business processes (the lower layers). For successful execution of business strategy leading companies transform to process-oriented (tactical level) and customer-oriented organizations (strategic level). We propose classification of business processes on criteria. Widening of automated business processes enables companies to become process leaders in the competitive proposition of value to consumers. The BPM concept turns into a long-term business-culture from the tactical level to the level of strategic management. We show the stages of the development of BPM system in the enterprise. In order to achieve operational efficiency benchmarking and operational intelligence are implemented. Within operational intelligence we offer metrics of the four main functional goals.

scholarly journals Continuity and Change in Societies in Post-Socialist Transformation: Research into Households and the Economy

2019 ◽  
Vol 6 (2) ◽  
Author(s):  
Heiko Schrader
Keyword(s):  
Everyday Life ◽  
Institutional Economics ◽  
Informal Institutions ◽  
New Institutional Economics ◽  
Institution Building ◽  
Research Projects ◽  
System Transformation ◽  
Market Society ◽  
Clear Cut

Starting from the distinction between short-term system transition (new institutional economics, political science) and system transformation as a long-term process of societal change, the author argues that institution-building is a long-term and complicated process and that informal institutions of everyday life do not change as quickly as the newly implemented formal ones. The author has a particular interest in the people’s economy of everyday life. He takes a look at three empirical research projects he conducted between 1997 and 2016, investigating whether informal institutions still undermine formal ones that are necessary for the functioning of a market economy. The research projects show particular characteristics. (1) a clear-cut double morality between bureaucracy and the rich, on the one hand, and the small people who have to protect themselves, on the other. (2) It is advantageous to know somebody in the lower bureaucracy (blat or other forms of bribery in everyday life). (3) Agents place strong reliance on personal face-to-face networks, including family networks, and avoid formal institutions. Indeed, many findings of the author support continuity even after almost 30 years of post-socialism, while some changes to the market society occur among better-off people.

scholarly journals Methods and Techniques of Quality Process Improvement in the Milk Industry in the Republic of Serbia

2018 ◽  
Vol 56 (2) ◽  
pp. 221-237 ◽  
Author(s):  
Milan Mihajlović
Keyword(s):  
Milk Production ◽  
Process Improvement ◽  
Process Management ◽  
Business Processes ◽  
Relevant Literature ◽  
Daily Basis ◽  
Theory And Practice ◽  
Methods And Techniques ◽  
The Republic ◽  
Quality Process

Abstract A long standing presence of process orientation in economic theory and practice reflects its use for achieving the goals of the company and its stakeholders. However, this does not mean that there is no space for improvement in this area. On the contrary, the context in which companies do business is changing significantly, even on a daily basis, and therefore it is necessary to look for new ways for process improvement in order to meet not only current, but also future needs of the consumers. The main aims of the study are to define concepts related to business processes and business process management, and to research the application of methods and techniques of a continuous improvement of processes and management systems in general. The aim is also to research the application of methods and techniques for quality process improvement in milk production companies in the Republic of Serbia, with the starting hypothesis that quality process improvement directly influences the competitive position of the company. Relevant literature has been used for the theoretical part of the study dealing with process management and quality management, while a structural questionnaire on which the whole research is based has been used for the empirical part of the study. Based on the data analysis it can be concluded that in the milk production companies in the Republic of Serbia there is a dominant use of the method based on the PDCA cycle for business quality improvement

scholarly journals General Concept of Business Process Measures in the Circular Economy

2021 ◽  
Vol 13 (22) ◽  
pp. 12675
Author(s):  
Arkadiusz J. Derkacz ◽  
Agnieszka Dudziak ◽  
Monika Stoma
Keyword(s):  
Business Process ◽  
Circular Economy ◽  
Process Management ◽  
Business Processes ◽  
General Concept ◽  
Extensive Literature ◽  
Process Measures ◽  
Economy Model ◽  
Institutional Determinants ◽  
The Impact

The presented research has been embedded in a dynamically developing circular economy. Nowadays, it is more and more often referred to as an alternative economy model to the linear economy model. The principal aim of the research is to develop a general concept of business process measures. It was built on five key principles. They are (1) the principle of Institutional Determinants of Business Processes, (2) the principle of rational change of state, (3) the principle of incorrect definition of determinants, (4) the principle of rational determinants and (5) the principle of the intensity of the impact of determinants. The research mainly used the extensive literature on the subject, which was primarily aimed at showing the context of the circular economy. The concept itself mainly uses the methods and principles of process management. The rules of the Petri nets were used to define the key principles of the presented concept. Ultimately, it turned out that the proposed approach to business measurements can be helpful in managing environmental, social and governance factors also in small- and medium-sized enterprises. The most important result of the research can be presented in a specific theorem. The effective achievement of business process goals, in a circular economy, may depend on the adaptation and use of a wide stream of institutional determinants that make up a holistic environment for socio-economic phenomena taking place in the company. This may be possible thanks to the use of the general concept of business process metrics, which allows identifying and eliminating negative internal and external effects.

Sign in / Sign up

Export Citation Format

Share Document