Antecedents of Service Innovative Behavior: The Role of Spiritual Leadership and Workplace Spirituality

Abstract Background: Managers in labor-intensive industries are facing challenges on how to encourage innovation, as services are mostly offered by employees and not machines. Intense competition in the service and hospitality industry calls for more innovative work behavior exhibition among employees, and the question on how enterprises can nurture innovative behavior remains unanswered. The objective of the research is to clarify the inter-relationship between spiritual leadership and workplace spirituality and how their collective effect can nurture employee service innovative behavior in the hospitality industry by drawing on relational energy theory. Methodology: Data were obtained using a survey quantitative research method based on a convenience sampling technique from (n = 867) employees working in four- and five-star Jordanian hotels. A partial least squares structural equation modeling (PLS-SEM) technique was applied to assess the proposed research model and hypotheses. Results: Findings from PLS-SEM show that spiritual leadership impacts and increases the level of workplace spirituality and service innovative behavior among employees. Workplace spirituality increases the level of service innovative behavior and mediates the relationship between spiritual leadership and service innovative behavior. Conclusion: Spiritual leadership and workplace spirituality initiatives and practices can be beneficial for hospitality enterprises in terms of service innovative behavior. Moreover, the key point is that hospitality HR practitioners should not only focus on selecting, training, and appointing leaders with spiritual characteristics, but also on creating a spiritual work atmosphere to enable employees to exhibit service innovative behaviors. The results did not only advance our knowledge concerning the nexus and importance of spirituality in the workplace, but also validates and reveals the importance of spirituality on innovative behavior in the Arabian context.

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THE EFFECT OF WORK FROM HOME ON CORPORATE CULTURE MEDIATED BY MOTIVATION, WORK BEHAVIOR, AND PERFORMANCE

Jurnal Aplikasi Manajemen ◽

10.21776/ub.jam.2021.019.03.06 ◽

2021 ◽

Vol 19 (3) ◽

pp. 522-534

Author(s):

Reny Andriyanty ◽

◽

Farida Komalasari ◽

Delila Rambe ◽

◽

...

Keyword(s):

Human Resource Development ◽

Corporate Culture ◽

Structural Equation ◽

Quantitative Research ◽

Work Motivation ◽

Employee Performance ◽

Employee Motivation ◽

Work Behavior ◽

Equation Modeling ◽

And Performance

The research aims to analyze how WFH influences corporate culture through the availability of work facilities, motivation, work behavior, and employee performance. It is quantitative research using structural equation modeling. Data were obtained from 32 respondents that spread across Jakarta, Bekasi, and West Java. The results of this research show that WFH significantly affects the employee’s motivation. On the other hand, WFH has a significant direct effect on work motivation. Work motivation significantly affects work behavior. Work behavior affects employee performance significantly, and performance has a significant effect on innovative corporate culture. The analysis on the specific indirect effect resulted in significantly influencing innovation corporate culture from home through employee motivation, work behavior, and employee performance. Further research could explore the WFH-implementing mechanism as part of a culture of innovation for sustainable human resource development in the new-normal era of Indonesian companies

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Can human resource flexibility disentangle innovative work behavior among hospitality employees? The roles of harmonious passion and regulatory foci

International Journal of Contemporary Hospitality Management ◽

10.1108/ijchm-02-2021-0276 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Tuan Trong Luu

Keyword(s):

Human Resource ◽

Work Behavior ◽

Equation Modeling ◽

Innovative Behavior ◽

Promotion Focus ◽

Harmonious Passion ◽

Content Type ◽

Innovative Work Behavior ◽

Hospitality Organizations ◽

Innovative Work

Purpose The ongoing improvement of hospitality services stems from innovative behavior among employees. This study aims to investigate how and when human resource (HR) flexibility promotes hospitality employees’ innovative work behavior. Design/methodology/approach The data were garnered from 438 employees and 67 managers from 19 hotels operating in Vietnam. Multilevel structural equation modeling was used to analyze the data. Findings The positive association was observed between HR flexibility and innovative work behavior. Harmonious passion functioned as a mediator for such a relationship. While promotion focus was found to positively interact with HR flexibility to predict employee harmonious passion, prevention focus demonstrated an attenuating effect on the association between HR flexibility and harmonious passion. Practical implications The findings suggest that hospitality organizations can promote innovative work behavior among employees through building skill and behavioral flexibility, as well as flexibility in HR practices. Hospitality organizations should also realize the role of harmonious passion as a mechanism that can channel HR flexibility into innovative work behavior and the interactive effect of promotion focus and HR flexibility on fostering harmonious passion and, in turn, innovative work behavior. Originality/value This inquiry advances the strand of research on the HR management-innovative behavior linkage by offering insights into how and when HR flexibility promotes innovative work behavior among hotel employees.

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Leading the innovation: role of trust and job crafting as sequential mediators relating servant leadership and innovative work behavior

European Journal of Innovation Management ◽

10.1108/ejim-05-2020-0187 ◽

2020 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Muhammad Mumtaz Khan ◽

Muhammad Shujaat Mubarik ◽

Tahir Islam

Keyword(s):

Servant Leadership ◽

Structural Equation ◽

Work Behavior ◽

Job Crafting ◽

Equation Modeling ◽

Content Type ◽

Innovative Work Behavior ◽

Mediating Role ◽

Innovative Work

PurposeThe purpose of the study is to ascertain the role of servant leadership in causing innovative work behavior. The study also examines the mediating role of job crafting and sequential mediating role of trust and job crafting between servant leadership and innovative work behavior.Design/methodology/approachThe data were collected from 258 knowledge workers employed in software houses in Pakistan through survey design. The data analysis was done through structural equation modeling.FindingsThe results of the analysis of 258 respondents show that servant leadership is related with trust, job crafting and innovative work behavior. The mediation analysis revealed that job crafting mediates the relation between servant leadership and innovative work behavior. Finally, the relation between servant leadership and innovative work behavior was found to be sequentially mediated by trust and job crafting.Originality/valueThe current study contributes to delineating the linking mechanism between servant leadership and innovative work behavior. The main contributions of the study are exploring the mediating role of job crafting along with the sequential mediating role of trust and job crafting.

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The Influence of Competence, Cooperation and Organizational Climate on Employee Performance With Work Motivation as a Mediation Variable (Study on the Food and Agriculture Office Clump of Merauke Regency)

Technium Social Sciences Journal ◽

10.47577/tssj.v27i1.5200 ◽

2022 ◽

Vol 27 ◽

pp. 556-578

Author(s):

Terisius Andreas Kasman Rimbayana ◽

Anita Erari ◽

Siti Aisyah

Keyword(s):

Organizational Climate ◽

Structural Equation ◽

Quantitative Research ◽

Work Motivation ◽

Employee Performance ◽

Sampling Technique ◽

Civil Servants ◽

Equation Modeling ◽

Research Approach ◽

Food And Agriculture

The purpose of the study was to determine the effect of competence, cooperation, and organizational climate on employee performance mediated by work motivation (a study in the food and agriculture office clump work unit in Merauke Regency). The research uses a quantitative research approach. The sampling technique used purposive sampling method. The research sample as many as 117 employees were selected from Civil Servants (PNS) as structural or implementing officials, not as Field Agricultural Extension Officers (PPL) or civil servants who were not on duty in the unit. The data comes from the answers to the questionnaire according to the employee's perception. The results of the questionnaire were tabulated and analyzed using Structural Equation Modeling (SEM) using the SmartPLS application. The results of the analysis prove that competence has a significant effect on performance, competence has an effect on work motivation, and motivation mediates the influence of competence on employee performance. Cooperation has no effect on performance, but has an effect on motivation and work motivation mediates the effect of cooperation on employee performance. Organizational climate does not affect employee performance but organizational climate affects work motivation and work motivation mediates the relationship between organizational climate and employee performance. Motivation has a significant effect on performance. The results of the study have implications for competence and motivation that need to be improved in order to improve employee performance. Motivation variable affects performance by 48.6% and competence affects performance by 28.2%. Increasing work motivation can be done by increasing cooperation and organizational climate.

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Exploring the Existence of Innovative Work Behavior among Government Employee: Have Been There?

Journal of Indonesian Economy and Business ◽

10.22146/jieb.v36i3.1404 ◽

2021 ◽

Vol 36 (3) ◽

pp. 272-282

Author(s):

Dediek Tri Kurniawan ◽

Yesiana Ihda Kusnayain ◽

Fatwah Inna Aulisaina ◽

Muhamad Arif Rahman Hakim

Keyword(s):

Organizational Justice ◽

Work Engagement ◽

Structural Equation ◽

Work Behavior ◽

Equation Modeling ◽

Government Employees ◽

Government Employee ◽

Innovative Work Behavior ◽

Innovative Work

Introduction/Main Objectives: This study aims to determine the existence of innovative work behavior ecosystems for Indonesia’s government employees Background problems: The quality of individual employees partially determines the quality of the organization. The abilities of the different employees who work in the same system will undoubtedly deliver the government employee and possibly produce results which are less than were expected. Novelty: The previous studies have examined innovative work behavior, focusing on the external factors and ignoring the internal factors of individual traits. This study focused on investigating the interrelationship among the factors that will be affected by innovative behavior, especially in government employees in Indonesia. Methods: This study examines the relationship among these variables using structural equation modeling (SEM) with LISREL 8.8 as the statistical tool. Finding/Result: This study found that transformational leadership and work engagement positively influence innovative work behavior. Unexpectedly, this research indicates an insignificant relationship between organizational justice and innovative work behavior among government employees. Besides, this study also found that transformational leadership and organizational justice have an impact on work engagement. Conclusion: These findings provide managerial implications about the need to strengthen employees’ innovative work behavior to ensure the organization’s continuity. Additionally, the results prove that innovative work behavior by government employees is supported by government’s role such as the style of leadership and work engagement.

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Pengaruh Pengetahuan Keuangan, Teman Sebaya, dan Parental Income terhadap Perilaku Keuangan dengan Self-Control sebagai Moderasi

Jurnal Ecogen ◽

10.24036/jmpe.v4i2.11232 ◽

2021 ◽

Vol 4 (2) ◽

pp. 224

Author(s):

Putri Cahyani ◽

Rochmawati Rochmawati

Keyword(s):

Structural Equation ◽

Quantitative Research ◽

Peer Pressure ◽

Sampling Technique ◽

Self Control ◽

Financial Knowledge ◽

Financial Behavior ◽

Equation Modeling ◽

Parental Income ◽

Analysis Techniques

Abstract : Analyzing the effect of financial knowledge, friends of the same age, and parental income on financial behavior with self-control as a moderating variable is the purpose of this research. Quantitative research is a type of research used in this study. The research sample was determined by purposive sampling technique totaling 100 students. Data analysis techniques used Structural Equation Modeling (SEM). Data collection techniques used were test and questionnaires. The result of this research is that financial knowledge can’t significantly influence financial behavior of students. Peer pressure, parental income, and self control have a significant on student financial behavior. Self control cann’t moderate financial knowledge on financial behavior, but it can moderate peer moderation on financial behavior. Self control does not moderate parental income on student financial behavior.

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The Influence Of Employee Empowerment, Soft Skills And Hard Skills Towards Employee Performance In Hotel/ Hospitality Industry

Competitive Jurnal Akuntansi dan Keuangan ◽

10.31000/competitive.v5i2.4112 ◽

2021 ◽

Vol 5 (2) ◽

pp. 14

Author(s):

Anthonius Anthonius

Keyword(s):

Structural Equation ◽

Quantitative Research ◽

Hospitality Industry ◽

Employee Performance ◽

Hypothesis Test ◽

Hotel Industry ◽

Employee Empowerment ◽

Equation Modeling ◽

Soft Skill ◽

Hard Skills

The growth and competition of Indonesia’s hotel industry, especially during the Covid-19 pandemic, has hardly pushed them to maintain their corporate and employee performance. The factors related to human resource and hospitality industry, which cloud significantly affects the employee’s performance are employee empowerment, soft skill and hard skill. This research is a quantitative research with hypothesis test. The samples used are 100 active employees of 4 stared rated hotels. This research uses questionnaire as the research instrument and the data analysis conducted by applying Structural Equation Modeling (covariances based SEM). This research contributes to Indonesia’s hotel industry by stating that while the employee empowerment factor has no impact toward the employee performance, both the hard and soft skill factors are positively impacting the employee’s performance in Indonesia’ hotel industry.

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Developing Optimal Distinctive Open Innovation in Private Universities: Antecedents and Consequences on Innovative Work Behavior and Employee Performance

International Journal of Higher Education ◽

10.5430/ijhe.v9n5p19 ◽

2020 ◽

Vol 9 (5) ◽

pp. 19

Author(s):

Luhgiatno Luhgiatno ◽

Christantius Dwiatmadja

Keyword(s):

Open Innovation ◽

Structural Equation ◽

Private Universities ◽

Work Behavior ◽

Superior Performance ◽

Equation Modeling ◽

Job Fit ◽

Innovative Work Behavior ◽

Innovative Work ◽

Person Organization Fit

The purpose of this study is to analyze the effect of the concept of optimal distinctive open innovation as mediating variable in relationship between Person-Job Fit and Person-Organization Fit and work innovation behavior and lecturer performance. The method used in this study are through Structural Equation Modeling (SEM) analysis with the object of the study conducted on 193 lecturers determined by purposive random sampling technique at private universities in Central Java. The findings showed significant effects of person-organization fit on the optimal distinctive open innovation and on innovative work behavior. Moreover, person-job fit is of significant on optimal distinctive open innovation, and on innovative work behavior. In testing the effect of mediating variables, optimal distinctive open innovation is of significant on innovative work behavior which in turn affecting the significant influence of innovative work behavior on lecturer performance. The findings emphasize that the success-oriented way of thinking requires the expertise of employees to always create creative, superior and unique ideas. Private universities must always pay attention to the principles of industrial management and professionalism in human resource management, in order to survive and develop. Superior skills will produce superior performance, and superior skills are distinctive competence that supports the company to achieve positional advantage.

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Inspiriting Innovation: The Effects of Leader-Member Exchange (LMX) on Innovative Behavior as Mediated by Mindfulness and Work Engagement

Sustainability ◽

10.3390/su13105409 ◽

2021 ◽

Vol 13 (10) ◽

pp. 5409

Author(s):

Rowan Mulligan ◽

José Ramos ◽

Pilar Martín ◽

Ana Zornoza

Keyword(s):

Work Engagement ◽

Structural Equation ◽

Organizational Context ◽

Longitudinal Design ◽

Work Behavior ◽

Equation Modeling ◽

Leader Member Exchange ◽

Sustainable Competitive Advantage ◽

Innovative Work Behavior ◽

Member Exchange

Continuous innovation has become a key to gaining a sustainable competitive advantage for organizations in the 21st century. By focusing on the underlying mechanisms (i.e., mindfulness and work engagement) by which it works, this study addresses the quality of leader–member relationships and their relevance for innovation in the workplace. Using a sample of 210 employees from 17 Spanish companies, a two-wave longitudinal design evaluated the mediational roles of mindfulness and engagement between leader–member exchange (LMX) quality and innovative work behavior (IWB) in an organizational context. Over the course of a year, two questionnaires were administered to measure LMX quality, mindfulness, engagement, and IWB. Results from structural equation modeling provided support for the hypothesized double-mediation model with a significant full double mediation. Findings suggested that mindfulness and engagement could be characteristic mechanisms of high-quality LMX that helps to facilitate innovation. Practical implications include its creative value in gaining a competitive edge over market competitors and helping organizations to find a sustainable source for their consistent growth through their human capital and innovative potential.

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Indikator Kualitas Audit: Persepsi Auditor Muslim

JURNAL AKUNTANSI DAN KEUANGAN ISLAM ◽

10.35836/jakis.v7i1.70 ◽

2019 ◽

Vol 7 (1) ◽

pp. 5-22

Author(s):

Etika Rosy ◽

M Asmeldi Firman ◽

Ahmad Tarmidzi Lubis

Keyword(s):

Structural Equation ◽

Quantitative Research ◽

Audit Quality ◽

Sampling Technique ◽

Partial Least Square ◽

Least Square ◽

Equation Modeling ◽

Analysis Tool ◽

The Public ◽

Data Collection Technique

This research aims to examine indicators that affect audit quality according to Muslim auditors. The object of this research is the Public Accounting Firm (KAP) in Jakarta and Depok. The data collection technique used questionnaire model with random sampling technique of auditors from 11 KAP. The research method is quantitative research and the data analysis tool used Structural Equation Modeling (SEM) approach to Partial Least Square (PLS). The results of this study indicate that integrity has a significant effect on audit quality, while the caliph & sincerity, piety & fear of Allah SWT, truth and working perfectly and responsibly to Allah SWT does not affect audit quality.

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