scholarly journals The Influence Of Employee Empowerment, Soft Skills And Hard Skills Towards Employee Performance In Hotel/ Hospitality Industry

2021 ◽  
Vol 5 (2) ◽  
pp. 14
Author(s):  
Anthonius Anthonius
Keyword(s):  
Structural Equation ◽  
Quantitative Research ◽  
Hospitality Industry ◽  
Employee Performance ◽  
Hypothesis Test ◽  
Hotel Industry ◽  
Employee Empowerment ◽  
Equation Modeling ◽  
Soft Skill ◽  
Hard Skills

The growth and competition of Indonesia’s hotel industry, especially during the Covid-19 pandemic, has hardly pushed them to maintain their corporate and employee performance. The factors related to human resource and hospitality industry, which cloud significantly affects the employee’s performance are employee empowerment, soft skill and hard skill. This research is a quantitative research with hypothesis test. The samples used are 100 active employees of 4 stared rated hotels. This research uses questionnaire as the research instrument and the data analysis conducted by applying Structural Equation Modeling (covariances based SEM). This research contributes to Indonesia’s hotel industry by stating that while the employee empowerment factor has no impact toward the employee performance, both the hard and soft skill factors are positively impacting the employee’s performance in Indonesia’ hotel industry.

Workplace environment, employee satisfaction and intent to stay

2019 ◽  
Vol 31 (1) ◽  
pp. 268-284 ◽  
Author(s):  
Deepak Bangwal ◽  
Prakash Tiwari
Keyword(s):  
Job Satisfaction ◽  
Employee Satisfaction ◽  
Structural Equation ◽  
Hospitality Industry ◽  
Hotel Industry ◽  
Intent To Stay ◽  
Equation Modeling ◽  
Workplace Design ◽  
Design Features ◽  
Content Type

PurposeThe hotel industry suffers from retaining its employees, and to retain their employees is a big challenge to the hotel industry. So, the purpose of this study is to examine the causal relationship between workplace design features of hospitality industry with employee job satisfaction and their intent to stay through empirical validation.Design/methodology/approachAs per the objective of the study, three hypotheses were proposed based on a comprehensive literature review on workplace design features of the hospitality industry. The proposed relationships were examined by using structural equation modeling approach with AMOS 18 as prescribed by Hair et al. (1998).FindingsSignificant evidence was found in favor of proposed hypotheses. The result of hypothesis testing showed workplace design features of hospitality industry to positively influence employee’s intent to stay through job satisfaction.Originality/valueWhile the employee satisfaction and commitment has been a significant research topic for more than decades, barely any research has been conducted that focuses specifically on workplace design features of a hospitality industry. This study tries to make a link between workplace design with the employee intent to stay through employee satisfaction. These links are rare from an Indian perspective.

scholarly journals THE EFFECT OF WORK FROM HOME ON CORPORATE CULTURE MEDIATED BY MOTIVATION, WORK BEHAVIOR, AND PERFORMANCE

2021 ◽  
Vol 19 (3) ◽  
pp. 522-534
Author(s):  
Reny Andriyanty ◽  
◽  
Farida Komalasari ◽  
Delila Rambe ◽  
◽  
...  
Keyword(s):  
Human Resource Development ◽  
Corporate Culture ◽  
Structural Equation ◽  
Quantitative Research ◽  
Work Motivation ◽  
Employee Performance ◽  
Employee Motivation ◽  
Work Behavior ◽  
Equation Modeling ◽  
And Performance

The research aims to analyze how WFH influences corporate culture through the availability of work facilities, motivation, work behavior, and employee performance. It is quantitative research using structural equation modeling. Data were obtained from 32 respondents that spread across Jakarta, Bekasi, and West Java. The results of this research show that WFH significantly affects the employee’s motivation. On the other hand, WFH has a significant direct effect on work motivation. Work motivation significantly affects work behavior. Work behavior affects employee performance significantly, and performance has a significant effect on innovative corporate culture. The analysis on the specific indirect effect resulted in significantly influencing innovation corporate culture from home through employee motivation, work behavior, and employee performance. Further research could explore the WFH-implementing mechanism as part of a culture of innovation for sustainable human resource development in the new-normal era of Indonesian companies

scholarly journals The impact of human resource development practices on employee engagement and performance in Jordanian family restaurants

2020 ◽  
Vol 18 (1) ◽  
pp. 130-140
Author(s):  
Amani Abu Rumman ◽  
Lina Al-Abbadi ◽  
Rawan Alshawabkeh
Keyword(s):  
Human Resource Development ◽  
Employee Engagement ◽  
Human Resource ◽  
Structural Equation ◽  
Employee Performance ◽  
Employee Training ◽  
Resource Development ◽  
Employee Empowerment ◽  
Equation Modeling ◽  
The Impact

Given the organizational positive outcomes of human resource development (HRD) practices like organizational effectiveness, sustainable competitive advantage, and organizational commitment, the current study was designed to detect the impact of HRD practices (employee training, employee empowerment, employee promotion) as independent variables on employee engagement and employee performance as dependent variables and to notify those who are interested. A quantitative descriptive-analytical method was adopted for the current research paper. Data were collected conveniently via a questionnaire from employees of family restaurants. Usable responses were analyzed using IBM SPSS and AMOS on the strength of structural equation modeling (SEM).The current data identified employee training, employee empowerment, and employee promotion as key predictors of both employee engagement and employee performance. Employee empowerment has the highest impact on employee engagement, followed by employee promotion, while employee training has the highest effect on employee performance. Furthermore, employee engagement is positively related to employee performance.

scholarly journals The Influence of Competence, Cooperation and Organizational Climate on Employee Performance With Work Motivation as a Mediation Variable (Study on the Food and Agriculture Office Clump of Merauke Regency)

2022 ◽  
Vol 27 ◽  
pp. 556-578
Author(s):  
Terisius Andreas Kasman Rimbayana ◽  
Anita Erari ◽  
Siti Aisyah
Keyword(s):  
Organizational Climate ◽  
Structural Equation ◽  
Quantitative Research ◽  
Work Motivation ◽  
Employee Performance ◽  
Sampling Technique ◽  
Civil Servants ◽  
Equation Modeling ◽  
Research Approach ◽  
Food And Agriculture

The purpose of the study was to determine the effect of competence, cooperation, and organizational climate on employee performance mediated by work motivation (a study in the food and agriculture office clump work unit in Merauke Regency). The research uses a quantitative research approach. The sampling technique used purposive sampling method. The research sample as many as 117 employees were selected from Civil Servants (PNS) as structural or implementing officials, not as Field Agricultural Extension Officers (PPL) or civil servants who were not on duty in the unit. The data comes from the answers to the questionnaire according to the employee's perception. The results of the questionnaire were tabulated and analyzed using Structural Equation Modeling (SEM) using the SmartPLS application. The results of the analysis prove that competence has a significant effect on performance, competence has an effect on work motivation, and motivation mediates the influence of competence on employee performance. Cooperation has no effect on performance, but has an effect on motivation and work motivation mediates the effect of cooperation on employee performance. Organizational climate does not affect employee performance but organizational climate affects work motivation and work motivation mediates the relationship between organizational climate and employee performance. Motivation has a significant effect on performance. The results of the study have implications for competence and motivation that need to be improved in order to improve employee performance. Motivation variable affects performance by 48.6% and competence affects performance by 28.2%. Increasing work motivation can be done by increasing cooperation and organizational climate.

scholarly journals Pengaruh Knowledge Management terhadap Pengembangan Sumber Daya Manusia dan Kinerja Karyawan Perhotelan di Sulawesi Selatan

2020 ◽  
Vol 10 (2) ◽  
pp. 199
Author(s):  
Andi Hasbi
Keyword(s):  
Knowledge Management ◽  
Structural Equation Modeling ◽  
Human Resource Development ◽  
Human Resource ◽  
Structural Equation ◽  
Hospitality Industry ◽  
Employee Performance ◽  
Resource Development ◽  
Equation Modeling ◽  
Hotel Employees

Many studies have linked knowledge management and human resource development to create standardized services. However, the relationship between the two in the hospitality industry is still lacking as an object of research. The purpose of this study was to analyze the influence of knowledge management on the development of hospitality HR in South Sulawesi. This research uses a quantitative approach with inferential statistical analysis. This research was conducted in three selected districts, namely, Bone Regency, Soppeng Regency, and Wajo Regency, which were the research locus. The population in this study were all-star and non-star hotel employees in the three districts. The total sample is 200 hotel employees and respondents are selected using the accidental method. Data collection using a questionnaire that was built based on previous research. The data analysis technique uses descriptive analysis and Structural Equation Modeling, which is processed in Linear Structural Relation software (LISREL 8.5). The results indicated that there was a significant influence on the development of human resources in hospitality. This means that to improve the outcome of hospitality HR including education, training and the development of the hospitality industry is required to be able to maintain and maintain knowledge management through the implementation of job procedures, able to transfer personal knowledge and technological mastery. Knowledge management directly has a little positive and significant impact on employee performance, but simultaneously Knowledge Management has a very positive and significant effect on employee performance through HR development. This research implies that performance-based training and development and application of knowledge management should be carried out simultaneously in the hospitality industry to produce standardized services in each district.Keywords: Employee Performance; Human Resource Development; Knowledge Management; Linear; Structural Equation Modeling; and Structural Relation software.

The Effect of Leadhership and Organizational Comitment to Performance of Employees with Working Satisfaction as Intervening Variables in Tanah Lot DTW Management Office

2018 ◽  
Vol 9 (10) ◽  
pp. 21096-21108
Author(s):  
I Putu Erawan ◽  
AA Putu Agung ◽  
Luh Kadek Budi Martini
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Structural Equation ◽  
Quantitative Research ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Primary Data ◽  
Equation Modeling ◽  
Tourist Destination

This study aims to test The Influence of Leadership and Organizational Commitment to Employee Performance with Job Satisfaction as a Variable Intervening is carried out at the Dtw Tanah Lot Tabanan Office. This research is a quantitative research using primary data obtained from questionnaires and measured using a Likert scale. The population of this study were employees at the DTW Tanah Lot Tabanan management office Based on the data obtained at the Tanah Lot DTW management office in Tabanan Regency the number of employees is 40 people which is less than 100, then taken entirely, so the research is population research. (Sample saturated). Data analysis techniques used in this study are Structural Equation Modeling (SEM) based on Partial Least Square (PLS) using the help of the Smart PLS 3.0 program. The results showed that Leadership has a positive and significant effect on job satisfaction. Organizational commitment has a positive and significant effect on job satisfaction. Leadership has a positive and significant effect on employee performance. Organizational commitment has a positive and significant effect on employee performance. Job satisfaction has a positive and significant effect on employee performance. The effect of mediation on job satisfaction variables on the indirect influence of leadership on employee performance is partial (partial mediation), meaning thatvariable job satisfaction is not a key determinant of the influence of leadership on employee performance at the Tanah Lot Tabanan Tourist Destination (DTW) office.   Influence of mediation on job satisfaction variables on indirect effects Organizational commitment to employee performance is partial (partial mediation), meaning that variable job satisfaction is not a key determinant of the influence of leadership on employee performance at the Tanah Lot Tabanan Tourist Destination (DTW) office.

The Effect of Career Development and Leadership on Employee Performance with Work Motivation as Intervening Variables on Cv. Blue Waters Bali

2018 ◽  
Vol 9 (03) ◽  
pp. 20583-20591
Author(s):  
Suyanto . ◽  
I Ketut Setia Sapta ◽  
I Nengah Sudja
Keyword(s):  
Career Development ◽  
Structural Equation ◽  
Quantitative Research ◽  
Work Motivation ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Primary Data ◽  
Equation Modeling ◽  
Indirect Influence

The purpose of this study is to determine and maintain the influence of career on employee performance on CV. Blue Waters Bali, To know and strengthen leadership to employee performance on CV. Blue Waters Bali, to know and strengthewn career development towards employee motivation at CV. Blue Waters Bali, To know and strengthen leadership to work motivation of employees at CV. Blue Waters Bali, To know and strengthen work motivation on employee performance at CV. Blue Waters Bali This research is a quantitative research using primary data obtained from questionnaire and measurement by using likert scale. The population of this research is employees at CV. Blue Waters Bali is 52 people. The method of selecting the sample of this study using purposive sampling. The sample of this research is all employees at CV. Blue Waters Bali. Data analysis technique used in this research is Structural Equation Modeling (SEM) based on Partial Least Square (PLS) using SmartPLS 3.0 program. The result of the research shows that (1) career development has positive and significant effect on work motivation, (2) positive and significant leadership leadership toward work motivation, (3) career development have positive and significant impact on employee performance, (4) positive and significant head leadership (5) the influence of mediation of work motivation variable on indirect influence of career development on performance, and (7) influence of mediation of work motivation variable on indirect influence of leadership on partial performance

scholarly journals Mediation Effect of Work Motivation on Relationship of Soft Skill and Hard Skill on Employee Performance in Denpasar Marthalia Skincare Clinical

2021 ◽  
Vol 8 (2) ◽  
pp. 136-145
Author(s):  
I Gusti Bagus Sindu Martha Nugraha ◽  
Ni Wayan Sitiari ◽  
Putu Ngurah Suyatna Yasa
Keyword(s):  
Work Motivation ◽  
Soft Skills ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Soft Skill ◽  
Hard Skills ◽  
And Performance ◽  
Positive Effect

Employee motivation is a reflection of the level of energy, commitment, and creativity possessed by employees used to work. This study aims to determine the effect of soft skills and hard skills on employee performance with work motivation as a mediating variable in the Clinical Marthalia Skincare Denpasar. The population in this study were all employees who worked at Marthalia Skincare Clinic in 2019. The sampling method used in this study was the census method, thus, the number of samples in this study was 32 employees of the Marthalia Skincare Clinic in Denpasar. The research data is primary data that are the results of questionnaire data given to employees of the Marthalia Skincare Clinic Denpasar. Testing the hypothesis of this study using Structural Equation Modeling (SEM) analysis with the Partial Least Square (PLS) approach. The results showed that: (1) Soft Skill had a positive effect on work motivation. (2) Hard Skill has a positive effect on work motivation. (3) Soft Skill has a positive effect on employee performance. (4) Hard Skill has a positive effect on performance. (5) Work motivation has a positive effect on performance. (6) motivation is a partial mediation between soft skills and performance. (7) work motivation is not a mediation between hard skills and performance. It is recommended to further researchers to examine other mediating variables that affect the relationship between hard skills and employee performance.  

scholarly journals THE INFLUENCE OF ORGANIZATIONAL CULTURE, WORK SATISFACTION AND GENERATION Y CHARACTERISTICS OF EMPLOYEE PERFORMANCE (Case Study at DKI Jakarta Regional Office BPJS Employment)

2020 ◽  
Vol 1 (4) ◽  
pp. 454-467
Author(s):  
Teguh Budi Santoso ◽  
Tjiptogoro Dinarjo Soehari
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Generation Y ◽  
Structural Equation ◽  
Quantitative Research ◽  
Employee Performance ◽  
Service Level Agreement ◽  
Simple Random Sampling ◽  
Equation Modeling ◽  
Regional Office

Abstract, the current composition of employees in the workplace by generation is dominated by Generation Y or Millennial Generation, and will continue to grow and even generation Z will emerge as the next generation that will enter the working age. Companies are required to adapt to all matters relating to this generation to maintain continuity and to improve performance. This study aims to examine and analyze the influence of organizational culture, generation Y characteristics and job satisfaction as a mediator on the performance of Generation Y employees at the Jakarta Regional Office Employment BPJS. The focus of the study is generation Y which is the largest population of employees. This type of research is quantitative research with the sampling method used is simple random sampling. The population is all employees of Generation Y BPJS at the Regional Office of DKI Jakarta and by using the Slovin formula a sample of 237 people is obtained. The analytical method used in this study is Structural Equation Modeling (SEM). The conclusion of the study shows that the characteristics of generation Y, job satisfaction, and organizational culture and job satisfaction significantly influence employee performance. Partially Y generation characteristics and organizational culture influence employee performance by moderating job satisfaction variables. Based on the results of the study it is suggested that BPJS Manpower management pay attention to the Y behavior characteristics of the workplace so that they are comfortable and productive, maintain a work culture focused on results, eliminate communication boundaries between generations, increase innovation participation for employees. Of the four variables, the employee performance variable has the highest average value among other variables, while the strong performance indicators are service level agreement and accuracy. Keywords: Y generation characteristics, organizational culture, job satisfaction and employee performance

The Effect of Knowledge Management Implementation and Motivation on Employee Performance with Learning Organization as an Intervening Variable (Study on a Construction Consulting Service Company INKINDO East Java Member)

2021 ◽  
Vol 9 ◽  
Author(s):  
Ibnul Watoni
Keyword(s):  
Knowledge Management ◽  
Learning Organization ◽  
Structural Equation ◽  
Employee Performance ◽  
Hypothesis Test ◽  
Analytical Tool ◽  
Primary Data ◽  
Equation Modeling ◽  
Validity And Reliability ◽  
Modeling Analysis

The purpose of this study is to determine the Influence of Application Knowledge Management And Motivation To Employee Performance that is mediated by Learning Organization either directly or indirectly. The data in this study using the data tabulation of respondents from the results of the questionnaire. The sample used in this research is 248 employees in Construction Consultant Company of Inkindo Member of East Java. The analytical tool used is SEM (Structural Equation Modeling) analysis with Amos program. The primary data is obtained from the questionnaire which measurement using Likert scale  which tested the  validity  and  reliability, SEM evaluation and  hypothesis test  with  the respondent's deskritif and variable. Result of research based on validity and reliability test show that data have valid and reliable. Based on the SEM test shows that Knowledge Management and Motivation affect the learning organization, besides Knowledge Management and motivation also have an effect on the performance that is mediated by learning organization either directly or indirectly.

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