Job satisfaction of public social workers

The profession of a social worker is one of the most important professions for the functioning of a household and society as a whole. A key feature of this type of activity is that an employer does not have economic benefits associated with the tasks that a social worker performs. The study aims to determine the components of job satisfaction of public social workers and to conduct a quantitative analysis of the dependence of these components on factors of the external (professional) environment. The research methodology is focused on considering the object as a system. To achieve a goal, other studies were analyzed with the allocation of categorical data of satisfaction components and external (professional) environment factors. Using the statistical method, categorical data are presented in the form of frequencies to conduct a quantitative analysis of the dependence of satisfaction components on external (professional) environment factors, using the correlation coefficient. The study focused on two categories - job satisfaction and the external (professional) environment. The most significant components of job satisfaction are interpersonal relationships and commitment to an organization; the most significant factors of the external (professional) environment are the interaction of social workers with different population groups and compliance with the law and regulations. On the other hand, the least significant components of job satisfaction are social connections and wages, and the least significant factors of the external environment are professional burnout and personal life. A positive relationship was established between the components of job satisfaction and factors of the external (professional) environment. This indicates that job satisfaction components have an inverse relationship with external environment factors such as rules and norms. The research results are applicable in the field of public policy development, as well as for managers of public institutions, in particular, human resource management.