scholarly journals The role of social media in e-Government: systematic literature review and case of Jordan

2020 ◽  
Vol 338 ◽  
pp. 363-379
Author(s):  
Nemer Aburumman ◽  
Róbert Szilágyi
Keyword(s):  
Social Media ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Web Of Science ◽  
The World ◽  
Social Media Platforms ◽  
Main Determinants ◽  
Governmental Institutions ◽  
Use Of Social Media

Social media has become a new revolution in communications and most governments around the world use these platforms as two-way communication between them and the citizens. The Jordanian government started using these platforms early, so this paper came to examine the Jordanian's practice on these platforms. The paper use two way of analysis, the first one was a systematic literature review in the largest two databases (Scopus and Web of Science). After the literature has been analysed and the paper found the best practices for governments around the world, three main determinants were identified for any government to start the use of social media (presence, up to date information and interaction). The most popular Jordanian's social platforms (Facebook, Twitter, and YouTube) have been selected to start the analyses and 52 Jordanian governmental institutions (all the 25 ministries and 27 institutions belong to the prime ministry) have been analysed. After the institutions' websites and their pages or accounts on social media platforms scanned and analysed, most of the institutions have fulfilled the first two criteria (presence) and 77% shows that they have appearances on social media and (up to date information) 67% of the institutions regularly updated their information. But for the last criteria (interaction) we have found that the institutions still need to improve their interactions with the citizens since the results showed only 38% of these institutions have interaction on their pages or accounts on social media.

scholarly journals Academic Libraries Promotion Through Social Media: A Systematic Literature Review

2021 ◽  
Vol 9 (2) ◽  
pp. 157
Author(s):  
Nur Sanny Rahmawati ◽  
Rahmi Rahmi
Keyword(s):  
Social Media ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Academic Libraries ◽  
Process Data ◽  
Internal Factors ◽  
Data Synthesis ◽  
Scientific Papers ◽  
Social Media Platforms ◽  
Use Of Social Media

Library promotion through social media is an integral part of library services, especially for academic libraries. Social media can inform the end-users of what library’s resources and services and give librarians an impression of users’ views and needs. This study aimed to determine the use of social media to promote academic libraries in Indonesia. This research used a qualitative approach, specifically a systematic literature review, and includes details about identifying the research questions, the literature search process, data synthesis and search results. Based on the scientific papers identified and reviewed, the majority of research was published in 2019. The most frequent social media platforms for library promotions were Facebook and Instagram. Academic libraries located in Yogyakarta carried out the most social media promotions. Obstacles to promoting libraries through social media in Indonesia were primarily due to internal factors of libraries.

scholarly journals Examining the Role of Facebook in the Dissemination of Hate Messages over the Agitation for Biafra in Ikeja, Lagos

2019 ◽  
Vol 5 (09) ◽  
Author(s):  
Ogbu S. U. ◽  
Olupohunda Bayo Festus
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
Indigenous People ◽  
Quantitative Data ◽  
Regulatory Mechanisms ◽  
The World ◽  
Social Media Platforms ◽  
Quantitative And Qualitative Methods ◽  
Method Approach

In Nigeria, during the agitation for Biafra by the Nnamdi Kanu-led Indigenous People of Biafra between 2013 and 2017, the role of Facebook in the dissemination of hate messages by the protagonists and those in opposition to the agitation raised concern about the role of social media as a tool for the spread of hate messages. It is against this background that this research was designed to evaluate the role of Facebook in the spread of hate messages over the agitation for the separate state of Biafra. The study adopted the exploratory design and the mix method approach; both quantitative and qualitative methods were employed. For the quantitative data, 400 questionnaires were administered on purposively sampled respondents. The surveys were analyzed using simple percentages and frequency distribution. Also, content analysis of some purposively selected Facebook messages was carried out. In the end, the research found that hate messages were propagated through Facebook using six major channels during the agitation for Biafra between 2013 and 2017. They include; Facebook Personal Profiles, Status Updates and Wall Postings, Facebook Group Chats, Facebook Video Uploads, Individual Comments and Likes, Video Shares and Reposts, and sharing of articles and links to other social media platforms. In line with its findings, the research recommended that Facebook should review its community standards and policies on postings of hate messages through its medium and also strengthen its regulatory mechanisms to ensure that it does not provide a platform anymore for propagators of hate messages in Nigeria and around the world.

Neutralizing Maleficent Effects of COVID-19 Through Entrepreneurship

2021 ◽  
pp. 67-86
Author(s):  
Manpreet Arora ◽  
Roshan Lal Sharma
Keyword(s):  
Economic Growth ◽  
Social Media ◽  
Special Reference ◽  
General Public ◽  
Business Development ◽  
The World ◽  
Social Media Platforms ◽  
Current Scenario ◽  
Entrepreneurial Activities

Entrepreneurs are regarded as the leaders of socio-economic, industrial, and business development. They are important pillars of any economy. They are the employment generators and contribute to economic growth. In the current scenario caused by the COVID-19 pandemic, we witnessed people across the world losing their jobs. An inclination towards entrepreneurial activities has been observed in 2020. People have started communicating how entrepreneurial activities are the only solution for economies in crises. The role of social media platforms cannot be under-emphasized, and therefore, an entrepreneur today has to be a master of various media of communication. This chapter aims at exploring the concept of entrepreneurship with special reference to communication. It highlights challenges and issues in the post-pandemic world with reference to entrepreneurship and the role effective communication can play in handling them. It also attempts to examine the use of the term ‘entrepreneurship' by general public on social media such as Twitter in particular with a view to work out its implications.

OPEN INNOVATION AND SOCIAL MEDIA USE TOWARDS INFORMATICS REPORTING: A SYSTEMATIC LITERATURE REVIEW

2016 ◽  
Vol 78 (4-4) ◽  
Author(s):  
Marlita Mat Yusof ◽  
Zuraini Ismail ◽  
Nor Zairah Ab. Rahim ◽  
Wardah Zainal Abidin ◽  
Ganthan Narayana Samy
Keyword(s):  
Social Media ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Open Innovation ◽  
Technology Development ◽  
Media Use ◽  
Virtual Community ◽  
Dominant Factor ◽  
Social Media Use ◽  
Social Media Platforms

 In the realm of technology development, open innovation paradigm and social media have both acquired massive attention in extensive researches since past several years. Social media, as the key medium has abundant to offer to support open innovation, thus successful innovation is the key to business rapid growth. This research provides a systematic literature review to identify, classify and summarize the factors of open innovation and social media use towards informatics reporting. Informatics reporting through this dynamic channel have been realized by many organizations nowadays, nonetheless greater number still confine with the traditional reports and are not ready to have linkage with social media platforms. Social media has been absolutely recognized as a powerful communication resource to engage stakeholders in virtual community. Hence, the result from the review suggests that there were six factors impacted open innovation and social media use towards informatics reporting, with transparency being the dominant factor. Eventually, these findings may ease the process of developing a model for open innovation paradigm implementing online platforms in organizations informatics reporting. All in all, this research shall assist organizations to plan and strategize the implementation of open innovation in social media platform for the advantage of their succeeding triumph.

Political ‘apptivism’ in the Middle East: The case of iNakba

2019 ◽  
Vol 26 (3) ◽  
pp. 658-673
Author(s):  
Oren Golan ◽  
Noam Tirosh
Keyword(s):  
Social Media ◽  
Arab World ◽  
Educational Tool ◽  
Ethnographic Fieldwork ◽  
Agents Of Change ◽  
Social Media Platforms ◽  
Grassroots Level ◽  
Use Of Social Media ◽  
Scholarly Attention

The use of social media in the Arab world has drawn an increasing amount of scholarly attention. Research addressing ‘Arab Spring’ upheavals and Islamic military movements has demonstrated grassroots level and often spontaneous uses of social media platforms. However, little attention has been paid to political apps as an emergent means of communication. Specifically, this study asks how users and developers view the use of political apps within the Israeli–Palestinian context by focusing on iNakba – an app that enables users to navigate Palestinian villages that were destroyed during the 1948 war and its aftermath. Ethnographic fieldwork and qualitative analysis of interviews with iNakba users and developers uncover three key facets of the app: (1) crowd mobilization, (2) educational tool that reanimates the invisible landscape of pre-1948 Palestine, and (3) promoting the Palestinian narrative. The study illuminates the role of political apps as agents of change for identity building and shaping users’ political consciousness.

Social Media Use Among Olympians and Sport Journalists in Hungary

2020 ◽  
Vol 13 (2) ◽  
pp. 181-199
Author(s):  
Agnes Kovacs ◽  
Tamas Doczi ◽  
Dunja Antunovic
Keyword(s):  
Social Media ◽  
Media Use ◽  
Social Media Use ◽  
The World ◽  
Social Media Platforms ◽  
The Media ◽  
Hungarian Case ◽  
The Relationship ◽  
Insight Into

The Olympic Games are among the most followed events in the world, so athletes who participate there are exceptionally interesting for the media. This research investigated Olympians’ social media use, sport journalists’ attitudes about Olympians’ social media use, and the role of social media in the relationship between Olympians and sport journalists in Hungary. The findings suggest that most Hungarian Olympians do not think that being on social media is an exceptionally key issue in their life, and a significant portion of them do not have public social media pages. However, sport journalists would like to see more information about athletes on social media platforms. The Hungarian case offers not only a general understanding of the athlete–journalist relationship, and the role of social media in it, but also insight into the specific features of the phenomenon in a state-supported, hybrid sport economy.

scholarly journals Social media and youth: the risk of radicalization

2018 ◽  
Vol 8 (4) ◽  
pp. 55-64 ◽  
Author(s):  
A.D. Tikhonova
Keyword(s):  
Social Media ◽  
Young People ◽  
Sense Of Self ◽  
Modern World ◽  
Psychological Analysis ◽  
Media Space ◽  
The World ◽  
Fertile Ground ◽  
Use Of Social Media

The purpose of this article is the socio-psychological analysis of the process of radicalization of young people through the use of social media. The article considers the role of social networks in the life of modern youth, touches upon the problem of "clip" consciousness in the perception of media space, and analyzes the features of the radicalization process through the use of modern media platforms such as Twitter, Facebook.It is noted that online chats today are a key tool for radicalization of young people. It is emphasized that social media contribute to the fact that young people have a distorted picture of the world, which ultimately contributes to the loss of a sense of self-identification and the emergence of uncertainty. Extremism and radicalization are considered as a way to overcome uncertainty in the modern world, as well as an attempt to solve the lack of time. The article discusses that the state of boredom and a sense of uncertainty are fertile ground for radicalization of young people.

scholarly journals A survey of social media use in emergency situations: A literature review

2020 ◽  
pp. 026666692091389 ◽  
Author(s):  
Najeeb Gambo Abdulhamid ◽  
Daniel Azerikatoa Ayoung ◽  
Armin Kashefi ◽  
Boyce Sigweni
Keyword(s):  
Social Media ◽  
Literature Review ◽  
Emergency Response ◽  
The Other ◽  
Future Research ◽  
Emergency Situations ◽  
Research Stream ◽  
Use Of Social Media ◽  
Areas Of Interest

This study reviews literature on the use of Social Media (SM) in emergency response operations while identifying gaps in this research stream that need attention from Information Systems (IS) researchers. The research is grounded in past works and attempts to build on research on the application of SM in emergencies. It focuses on understanding the role of SM in the prevention, management and response to emergencies. The review contains a detailed literature exposition of IS and disasters journals. The appraisal of such research stream led the review to focus on the concept of digital volunteerism as an offshoot of crowdsourcing initiatives. Findings from the review reveal that previous studies overlooked the interfacing challenges between formal and traditional aid agencies on one hand and digital humanitarians on the other. Consequently, we identify gaps in the extant literature and propose areas of interest for future research.

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