scholarly journals The influence of organizational factors to software-as-a-service (SaaS) adoption in Vietnamese enterprises

Author(s):  
Le Thi Thu Ha ◽  
Le Thi Minh Huyen ◽  
Le Thi Thu Huong ◽  
Le Nguyen Hoang Linh

With the growth of the information technology industry, the literature exploring cloud computing, in particular, SaaS adoption has been developing considerably over the last few years. It is time to take stock of SaaS adoption’s determinant factors and its application to more specific contexts. This study endeavored to investigate the influence of three organizational factors (organizational size, organizational readiness, and top management support) to SaaS adoption in Vietnamese enterprises across sectors. Qualitative method was employed to analyze data gathered from 18 case-study companies. The findings reconfirmed that top management support is the strongest enabler for SaaS adoption while there are still some contradictions between organizational size as well as organizational readiness versus SaaS adoption in the context of a developing country as Vietnam.

2019 ◽  
Vol 119 (7) ◽  
pp. 1457-1491 ◽  
Author(s):  
Trevor Clohessy ◽  
Thomas Acton

Purpose Blockchain possesses the potential to disrupt and reshape a plethora of industries in the next decade. However, blockchain adoption rates in technology developed countries, such as Ireland, are relatively low. Motivated by blockchain’s potential to transform sociotechnical systems, the lack of systematic inquiry pertaining to blockchain studies from an information system perspective, the authors propose the following research question: “How do organizational factors influence blockchain adoption in organizations based in a developed country?” Specifically, the purpose of this paper is to elucidate the impact of organizational factors on the adoption of blockchain and the adoption of blockchain in companies based in Ireland. Design/methodology/approach A comprehensive literature review was conducted, and the methods of qualitative content analysis were used to identify the most important technology–organization–environment (TOE) blockchain adoption factors. Organizational factors are often viewed as the most significant determinants of IT innovation adoption in organizations. Consequently, using a multiple-case study of 20 companies based in Ireland, the authors investigate how the top three organizational factors identified from the blockchain literature affected these companies decision to adopt or not adopt blockchain. Findings The literature review on blockchain adoption identified specific technological, organizational and environmental factors. Furthermore, the case study findings identified three patterns: top management support and organizational readiness are enablers for blockchain adoption, and large companies are more likely to adopt blockchain than small to medium-sized enterprises (SMEs). The authors explain these patterns by examining the nature of blockchain and the characteristics of Ireland as a developed country. Practical and scientific contributions are also presented. Research limitations/implications This study makes several important scientific contributions. First, the findings revealed that top management support and organizational readiness are significant enablers of blockchain adoption. Ireland is recognized as a technology developed country; however, the findings in relation to top management support contradict existing IT adoption literature pertaining to developed countries. Second, previous IT innovation adoption literature suggests that organizations size has a positive influence on a company’s IT innovation adoption process. This study demonstrates that large organizations are more likely to not only adopt blockchain but are also more likely to conduct increased levels of blockchain research and development activities. Finally, and most significantly, the authors identified several patterns, which relate specifically to Ireland as a developed country that influenced the findings. These findings could hold particular relevance to governments and organizations of other developed countries in terms of accelerating blockchain adoption. Practical implications The findings about the low level of blockchain awareness and the lack of information pertaining to viable business use cases indicate that the Irish government could play a more significant role in promoting the benefits of blockchain technologies. Further, the findings could also encourage IT providers to formulate enhanced strategies aimed at disseminating information pertaining to blockchain technologies. Second, the positive influence of top management support and organizational readiness, particularly about core competencies, on blockchain adoption suggests that equipping managers with the requisite knowledge and skills will be crucial in adopting these IT innovations. Finally, organizations who adopted blockchain used cloud-based blockchain platforms and tools to overcome the constraints of their initial low levels of organizational readiness. Originality/value This is one of the first studies to identify specific TOE blockchain adoption factors. Further, the authors examine how the three most identified organizational adoption factors impact organizations decisions to adopt blockchain. Finally, the authors discuss how the resulting three patterns identified by examining the nature of blockchain and the characteristics of Ireland as a technology developed country.


Author(s):  
Adnan Ahmed Sheikh ◽  
Arfan Shahzad ◽  
Awanis Ku Ishaq

E-marketing has emerged as one of the significant drivers in sustaining the firms competitive advantage. So far, there is a lack of systematic empirical evidence regarding the marketing activities which are drastically affected by the use of e-marketing in small and large firms of Pakistan and their consequent performance outcomes. However, the objective of this study is to examine the technological, organizational and environmental factors on the performance of small and large firms in Pakistan with mediating role of E-Marketing uses and its generlizibality on countries with similar economic situation. Cross sectional data were collected from 257 manufacturing companies in Pakistan; general manager marketing were selected as the data collection sources. Additionally, SmartPLS 3.0, two step path-modeling has been used to examine the direct as well as indirect hypothesis of the current study. However, the results generated from SmartPLS (SEM) path-modeling found that, with regard to direct relationships, three variables (technology orientation, top management support, use of e-marketing) out of five including mediation variable have found significant positively associated with firm performance, however, only one (competitive pressure) has found negatively significant with firm performance. Finally, in terms of use of e-marketing as mediating variable between the relationships of technological, organizational, environmental factors and firm performance, three out of four (independent variables) indicate partial mediation including technological factors (technology orientation), organizational factors (top management support) and environmental factors (competitive pressure). However, market orientation had shown insignificant results both in the direct relationship as well as by including E-Marketing uses. 


Author(s):  
Ahmed A.M. Seliem ◽  
Ahmed S. Ashour ◽  
Omar E.M. Khalil ◽  
Stephen J. Millar

Most of the empirical evidence on the effectiveness of information systems and their determinants is confined to the use of data from Western countries. Evidence from other environments, where the social, economic, and cultural characteristics vary, is needed before generalizations can be made. This chapter reports on an investigation designed to explore the relationship of three organizational factors—top management support, user involvement, and the maturity of the IS function—to systems effectiveness in an Egyptian setting. Data was collected from 214 managers, and the results indicate that the three organizational variables positively associate with systems effectiveness, measured by user information satisfaction and system use in improving decision making. Also, user’s tenure in the organization and ownership type were found to affect the relationships between the system’s effectiveness measures and the three organizational variables. These findings are discussed and implications are offered. The findings of this study suggest that the positive relationships of top management support, user involvement, and IS maturity to systems effectiveness may transcend cultural differences. This empirical evidence contributes to the external and international validity of the similar Western-based findings, which, in turn, add to the efforts toward building a general theory of trans-national global information systems (GISs).


2017 ◽  
Vol 8 (3) ◽  
pp. 275-298 ◽  
Author(s):  
Safayet Rahman ◽  
Md Zahidul Islam ◽  
Annie Dayani Ahad Abdullah

Purpose The aim of this paper is to propose a conceptual framework of knowledge sharing for Bangladesh’s business organizations. Design/methodology/approach On the basis of previous literature, this paper proposed a framework for knowledge sharing. Findings This paper identified organizational commitment as a potential mediator for the relationship between organizational factors (organizational culture, leadership and structure) and knowledge sharing. In this paper, top management support and information and communication technology (ICT) support are also proposed as potential moderators that can affect knowledge sharing. Research limitations/implications This paper has identified several organizational factors to predict knowledge sharing. Future research with empirical evidence will validate this conceptual framework. Practical implications This paper will help business managers to understand knowledge sharing from a different perspective. Propositions of organizational commitment as a potential mediator and top management support and ICT support as potential moderators will provide managers with a better understanding of employees’ knowledge sharing behavior. Originality/value This paper adopted the general model of workplace commitment and integrated with organizational factors (organizational culture, leadership, structure, top management support and ICT support) to understand knowledge sharing for the business organizations of Bangladesh.


2018 ◽  
Vol 11 (3) ◽  
pp. 418-431
Author(s):  
Safayet Rahman ◽  
Md. Zahidul Islam ◽  
Annie Dayani Ahad Abdullah ◽  
Wardah Azimah Sumardi

PurposeThe purpose of this paper is to investigate the influence of organizational factors such as culture, leadership, structure and top management support on organizational commitment in Bangladeshi service sector.Design/methodology/approachThis study is based on empirical findings administered on 217 managerial personnel in the service organizations based in Bangladesh.FindingsFindings of this study reveal that among the variables that are hypothesized in this study; team orientation, stability, transformational leadership, transactional leadership, decentralization, formalization and top management support have an influence on organizational commitment.Research limitations/implicationsThis study has identified and integrated factors that can influence organizational commitment in Bangladeshi service sector. Larger sample size including multiple country or culture may bring more explanatory power, comparability and increased generalizability.Practical implicationsThe outcome of this study will help business managers to identify and understand the organizational factors that can influence organizational commitment.Originality/valueThis study extends current research on organizational commitment by identifying and integrating the organizational factors and providing a simplistic model for the relationship between organizational factors and organizational commitment in the context of Bangladeshi service organizations.


Author(s):  
Afzaal H. Seyal ◽  
Mohd Noah A. Rahman

The cardinal aim of this study is to assess the success of an Enterprise Resource Planning (ERP) system in investigating the role played by the top management and government support, external expertise, perceived benefits and the impact of business vision. This is a quantitative field study conducted on 150 business firms randomly selected from the Brunei Yellow Pages. In this study, 30% of the companies had practiced the ERP for more than one year. A statistical software package PSW-18 was used to analyse the data. The majority of the previous findings which include all contextual variables used were significant with an exception to the top management support which proved insignificant. Those results were compared with existing studies. The practical implications are discussed and a conclusion is drawn.


2017 ◽  
Vol 16 (2) ◽  
pp. 131
Author(s):  
Shamsudeen Ladan Shagari ◽  
Akilah Abdullah ◽  
Rafeah Mat Saat

This study examines the influence of intra-organizational factors on Accounting Information System (AIS) effectiveness in Nigeria. These are internal organizational capabilities such as the internal control quality, training, and top management support that can significantly affect the success of AIS among the Nigerian Banks. In this study, exploratory research approach was adopted. A self-administered questionnaire was distributed to regional and branch offices of banks in Nigeria. A valid response rate of 48.4% was achieved, and the survey data were analyzed using Statistical Package for Social Sciences (SPSS) for the descriptive statistics and structural equation modeling for inferential analysis. The results of the study revealed that internal control quality and training are the most crucial factors in ensuring AIS effectiveness. The result further revealed that top management support is less important for the success of the systems. The findings suggest that banks should pay more attention to the internal control quality and training since they were found to be influencing the effectiveness of the system. Thus, when managers provide all the required in-house resources to support AIS, it would lead to the success of the system and which eventual result to realizing the full potential of their investment.


2017 ◽  
Vol 35 (1) ◽  
pp. 137-151 ◽  
Author(s):  
Laila Marouf

Purpose The aim of this study is to investigate the effect of organizational factors, such as the culture of trust, human resources (HR) practice and top management support on librarians’ attitudes towards knowledge sharing (KS), and the degree to which this attitude affects their perceived readiness to adopt knowledge management (KM). Design/methodology/approach A soft copy of the questionnaire was sent to 217 academic librarians in both public and private universities in Kuwait. A total of 150 valid responses were collected and tested using a structural equation model. Statistical analysis was conducted using SPSS and LISREL software to verify the research hypotheses. Findings The study found that apart from HR practices, all the other factors had significant effects on librarians’ attitudes towards KS. In addition, the attitude of librarians towards KS was found to significantly affect the readiness to adopt KM in academic libraries. Practical implications Findings should help libraries identify opportunities and barriers to adopting KM. Results indicate that strengthening the affecting factors, such as a culture of trust and top management support, lead to a more positive attitude towards KS and ultimately a better chance of success for any KM initiative that will take place in an academic library. Originality/value The primary research contribution is the conceptual model of the effect of the organizational factors of a culture of trust, HR practices and top management support on librarians’ attitudes towards KS, and the degree to which this affects their perceived readiness to adopt KM.


Author(s):  
Hassan Farsijani ◽  
Reza Sepahvand ◽  
Mohsen Arefnejad ◽  
Mohsen Shafiei Nikabadi

Decisions in today's competitive and turbulent environments without access to information can confuse managers. The information system, which is planning, design and deployment as efficient and effective way, can help to improve the organization and create competitive advantages. One of the success factors and effectiveness of information systems in organizations is the organizational factors. In this research, organizational factors such as top management support, resource allocation, decision-making structure, management style and alignment of goals and knowledge of IT management, that affects the success factors of information systems (System quality, user satisfaction, perceived usefulness and quality of information), were analyzed and prioritized by Analytic Hierarchy Process (AHP) in Industries and Mines Organization of Isfahan Province. After gathering information and analysis them by using the Expert Choice, it was found that among success factors of information systems, and user satisfaction is the most important factor and the most important factor affecting success of organizational information system is the top management support.


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