scholarly journals Pengaruh Penerapan Knowledge Management (KM) Terhadap Kesuksesan Pengadaan Sistem Informasi: Pendekatan Kuantitatif

2017 ◽  
Vol 4 (02) ◽  
Author(s):  
Asti Amalia Nur Fajrillah

Alih daya (outsourcing) sistem informasi atau sering kali disebut sebagai pengadaan sistem informasi dapat diartikan sebagai pengalihan sebagian atau seluruhnya fungsi sistem informasi dari sebuah organisasi kepada penyedia layanan eksternal, untuk memperoleh keuntungan ekonomi, teknologi dan strategis. Namun mendapatkan keuntungan dari outsourcing sistem informasi bukanlah hal yang mudah; terdapat beberapa faktor yang harus diperhatikan untuk mendapatkan keseluruhan keuntungan dari outsourcing sistem informasi, sehingga suatu organisasi dapat dikatakan berhasil dalam outsourcing sistem informasinya. Di lain pihak, penerapan Knowledge Management (KM) diartikan sebagai sebuah proses dari Knowledge Management yang disebut siklus pengetahuan (knowledge cycle), dimana terdapat kegiatan pembuatan (creation), penyebaran (sharing), dan penggunaan (application) pengetahuan didalamnya. Pada kebanyakan organisasi, KM dianggap sebagai faktor utama untuk memperoleh dan mendukung keunggulan bersaing. Selanjutnya, pengetahuan juga dianggap sebagai faktor sangat penting dalam keberhasilan outsourcing sistem informasi. Penelitian ini bertujuan untuk menguji hubungan antara penerapan Knowledge Management (knowledge creation, knowledge sharing, dan knowledge application) pada keberhasilan outsourcing sistem informasi melalui faktor penentu pengadaan sistem informasi (kualitas komunikasi dan kualitas kerjasama). Penelitian ini menggunakan metode kuantitatif dengan melibatkan 66 manajer proyek sistem informasi pada sektor telekomunikasi di Indonesia. Hasil menunjukkan bahwa knowledge application sebagai tahap akhir pada penerapan KM memberikan pengaruh signifikan terhadap kesuksesan outsourcing sistem informasi melalui kualitas komunikasi dan kualitas kerjasama. Pada akhirnya, menyediakan model penerapan knowledge management dapat digunakan sebagai salah satu panduan bagi organisasi dalam melakukan outsourcing sistem informasi untuk mencapai kesuksesan dan memperoleh keseluruhan keuntungan dari outsorcing sistem informasi tersebut.

2021 ◽  
Vol 6 (2) ◽  
pp. 346-360
Author(s):  
Bayad Jamal Ali ◽  
Govand Anwar

The manufacturing sector has been profoundly impacted by advances in project management knowledge. As a result, it is critical to optimize service development processes in every project. The aim of this research was to increase cement manufacturing production by applying knowledge management concepts and Knowledge management as a mediator. The study was conducted at various cement manufacturing facilities in Iraq's Kurdistan province. To quantify production improvement in cement companies, the researchers examined four facets of knowledge management: Knowledge creation, Knowledge storage management, knowledge sharing, and Knowledge application, with Knowledge management serving as a mediator. To conduct the current analysis, the researchers used a quantitative research approach in the form of a survey. The questionnaire was randomly distributed to 140 administrative employees of various cement manufacturing companies in the Kurdistan region. The researchers did, however, collect 128completed questionnaires. To assess developed research hypotheses, the study used hierarchical multiple regression analysis and the Sobel test. The findings indicated that all knowledge management elements (Knowledge creation, Knowledge storage development, knowledge sharing, and Knowledge application) had a clear and important positive relationship with increased production at carpet manufacturers in Iraq's Kurdistan region. Additionally, the findings indicated that all knowledge management concepts with a mediator (project management development program) had an indirect positive and important relationship with increased production at cement manufacturing facilities in Iraq's Kurdistan region.


Author(s):  
Eko Retno Wulandari ◽  
Risa Nurisani

Knowledge Management mempunyai peran yang semakin penting dalam organisasi di berbagai industri. Melalui Knowledge Management, organisasi berusaha untuk memperoleh atau menciptakan pengetahuan yang berpotensi, bermanfaat dan membuatnya tersedia bagi anggota organisasi sehingga dapat digunakan pada waktu dan tempat yang tepat untuk secara positif mempengaruhi kinerja organisasi. Perpustakaan Universitas Padjadjaran belum mengelola pengetahuan yang ada secara maksimal. Pengelolaan pengetahuan di perpustakaan Universitas Padjadjaran masih terbatas pada pengetahuan eksplisit contohnya teksbook, jurnal, ebook, e-journal, skripsi, tesis, dan disertasi, padahal masih banyak pengetahuan eksplisit dan tacit yang dapat dikelola sehingga membawa manfaat bagi civitas akademika dan institusi. Tujuan penelitian ini adalah adanya model usulan Knowledge Management di perpustakaan Universitas Padjadjaran. Penelitian dilakukan dengan menggunakan analisis SWOT untuk kemudian diperoleh model KM di Perpustakaan Universitas Padjadjaran. Hasil penelitian diperoleh model usulan proses Knowledge Management di Perpustakaan Universitas Padjadjaran yaitu knowledge creation (penciptaan pengetahuan), knowledge acquisition (akuisisi pengetahuan), knowledge storage (penyimpanan pengetahuan) knowledge sharing (berbagi pengetahuan), dan knowledge application (aplikasi pengetahuan).


This article is dealt with investigate the impact knowledge management process, knowledge creation, knowledge sharing, knowledge application and knowledge storage, an innovation. Accordingly, a questionnaire-based survey was designed to test the aforementioned model based on dataset of 122 employees’ from the agency traveling in Jordan. Following the analytical descriptive methodanalyzed the relationship between the independent variable (knowledge management process) аnd the dependent variable (innovation), aims to know the effect of the independent variable on the dependent variable. In order, to achieve the objective of the study, a 24-question questionnaire was developed to collect primary information from the study community, and then analyzed using SPSS V 22, multiple regression were conducted to test the article`s hypotheses. The results indicated that knowledge process (knowledge creation, knowledge sharing, and knowledge storage) positively and significantly affect innovation. However, knowledge application insignificantly effect in innovation, and these results are in agree with the results of the previous literature. The results have enormous implication for the agency traveling in Jordan. The study provided a group of recommendations to speed up adopting the knowledge management in agency traveling in Jordan, the results of this study suggest that firms can be better off, in terms of innovation performance, if they are based on the incentive / compensation system for knowledge activities. When traditional economic figures are replaced by indicators such as knowledge creation, participation and utilization, staff will most likely work with these activities and thereby improve the performance of the company's full innovation.


Author(s):  
Pei-Di Shen ◽  
Tsang-Hsiung Lee ◽  
Chia-Wen Tsai ◽  
Yi-Fen Chen

This study is an exploratory investigation of the enabling roles of knowledge management for integrated circuit (IC) Designers, Distributors, and Manufacturers. This study explores the different enabling roles in terms of knowledge creation, storage/retrieval, transfer and application when businesses implement knowledge management in upstream, midstream, and downstream firms in the IC industry. Three cases, Winbond, Worldpeace, and Taiwan Semiconductor Manufacturing Company (TSMC) were studied and analyzed systemically to illustrate the findings and insights in this study. The findings in this study point out that IC designers may focus more on knowledge storage, while IC distributors pay more attention to knowledge application and IC Manufacturers emphasize knowledge creation. The necessity to implement knowledge management in the distribution industry is also emphasized in this study. Moreover, the reasons for the different enabling roles are presented in the ‘Insights from Case Studies’ section of the paper.


Author(s):  
José G. R. Hernández ◽  
María J. García ◽  
Gilberto J. Hernández

The main contribution of this chapter is the study of the generation and management knowledge, emphasizing the social aspects, from an area of the Logistic Model Based on Positions (LoMoBaP). The area to use is the Inverse logistics, which is integrated for the Reverse logistics manager, the Compilation and Reception manager and the Classification and use manager. The analysis will be done via dynamic knowledge, studying the upward spiral of knowledge creation, tacit to explicit to tacit. To do this will be constructed tables where the functions of these three positions will be identified and will be discussed, as these functions are involved in the process of management and generation of knowledge, following the processes of Socialization, Externalization, Combination and Internalization, simultaneously that are located in the Ba and knowledge assets are analyzed: Experimental, Conceptual Systemic and Routine Knowledge.


2016 ◽  
pp. 406-429 ◽  
Author(s):  
Kijpokin Kasemsap

This chapter introduces the framework and causal model of organisational learning, knowledge management, knowledge-sharing behaviour, and organisational innovation. It argues that dimensions of organisational learning, knowledge management, and knowledge-sharing behaviour have mediated positive effect on organisational innovation. Knowledge-sharing behaviour positively mediates the relationships between organisational learning and organisational innovation and between knowledge management and organisational innovation. Organisational learning is positively related to knowledge management. Understanding the theoretical learning is positively beneficial for organisations aiming to increase organisational innovation and achieve business goals.


2013 ◽  
Vol 10 (1) ◽  
pp. 33-50 ◽  
Author(s):  
PD Steyn ◽  
ASA Du Toit

The knowledge economy impacts on the way enterprises should address their business requirements, forcing many of them to review the potential mechanisms they could employ to improve their competitive advantage. The business incubator approach is one such mechanism. This article explores the application of knowledge management, knowledge creation and innovation in a corporate incubator. It focuses on the process of knowledge management, to ensure that a culture and appropriate strategies conducive to enhancing knowledge creation are developed in an enterprise. Innovation as a strategic imperative is considered, as well as the challenge of driving it within an enterprise. The purpose of this empirical survey was to determine whether the corporate incubator model applied by Eskom conforms to the attributes of knowledge management, knowledge creation and innovation, and whether the synergies to be exploited amongst these disciplines can be harnessed to give Eskom a competitive advantage.  


2019 ◽  
Vol 10 (4) ◽  
pp. 1
Author(s):  
Son Thanh Than ◽  
Cung Huu Nguyen ◽  
Thang Quang Tran ◽  
Phong Ba Le

The purpose of this study is to investigate the influence of knowledge sharing (KS) and two specific types of innovation on competitive advantage in Vietnamese firms. Based on using structural equation modeling (SEM) and survey data collected from 225 participants, the findings reveal that KS directly and indirectly affects firm’s competitive advantage through the mediating role of innovation speed and innovation quality. The findings stress the important role of building a positive climate to stimulate employees for sharing knowledge aimed at improving firm’s innovation capability, and sustaining competitive advantage. Future research needs to explore the relationship between three components of knowledge management namely knowledge acquisition, KS, and knowledge application, innovation, and specific aspects of competitive advantage (such as low cost advantage, differentiation advantage, and time advantage) to provide deeper the mechanism of how specifics aspects of knowledge management connected with firm’s certain types of competitive advantage through innovation.


2011 ◽  
pp. 2221-2239
Author(s):  
Pei-Di Shen ◽  
Tsang-Hsiung Lee ◽  
Chia-Wen Tsai ◽  
Yi-Fen Chen

How can practices of knowledge management (KM) enable organizational learning to occur and then lead toward a learning organization? We seek the answer to this question by exploring three cases, Winbond, Worldpeace, and TSMC, chosen respectively from upstream, midstream, and downstream firms in the IC industry in Taiwan. We studied KM practices focusing on aspects of knowledge creation, storage/retrieval, transfer and application. Results showed that KM may play different enabling roles among IC designer, distributor and manufacturer. In this study it was found that IC designers may focus more on knowledge storage, while IC distributors pay more attention to knowledge application, and IC manufacturers emphasize knowledge creation.


Author(s):  
I-Chieh Hsu ◽  
Yi-Shun Wang

Prior research has reported different knowledge management processes, considering each universally applicable. This article proposes that context influences company knowledge sharing policies and practices and their effectiveness. Through a literature review, a model of intraorganizational knowledge sharing is proposed. Within this model, three organizational antecedents of knowledge sharing policies and practices are included, namely: top management knowledge values, an innovation business strategy, and perceived environmental uncertainty. Further, top management knowledge values and knowledge sharing policies and practices are hypothesized to lead to knowledge sharing effectiveness. The model was constructed by taking into account industrial contexts in Taiwan, and was examined using survey data collected from companies in Taiwan. The results showed that top management knowledge values and innovation business strategy are positively and significantly associated with knowledge sharing policies and practices, which in turn lead to knowledge sharing effectiveness. Finally, this article identifies and discusses implications for international information management.


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