A Model of Intraorganizational Knowledge Sharing

Author(s):  
I-Chieh Hsu ◽  
Yi-Shun Wang

Prior research has reported different knowledge management processes, considering each universally applicable. This article proposes that context influences company knowledge sharing policies and practices and their effectiveness. Through a literature review, a model of intraorganizational knowledge sharing is proposed. Within this model, three organizational antecedents of knowledge sharing policies and practices are included, namely: top management knowledge values, an innovation business strategy, and perceived environmental uncertainty. Further, top management knowledge values and knowledge sharing policies and practices are hypothesized to lead to knowledge sharing effectiveness. The model was constructed by taking into account industrial contexts in Taiwan, and was examined using survey data collected from companies in Taiwan. The results showed that top management knowledge values and innovation business strategy are positively and significantly associated with knowledge sharing policies and practices, which in turn lead to knowledge sharing effectiveness. Finally, this article identifies and discusses implications for international information management.

Author(s):  
Fabiana Borelli Amorim ◽  
Maria Inês Tomaél

Estudos sobre gestão de conhecimento (GC) e gestão da informação (GI) vêm sendo apresentados em profusão na literatura. Diversas discussões emergem a respeito das principais divergências e convergências destes conceitos, mas na prática a distinção ainda é bastante confusa. Desta forma, a proposta deste estudo é identificar as principais características de GC e de GI, por meio da literatura e pela análise de estudos de caso de empresas brasileiras apresentados no livro Gestão do Conhecimento no Brasil, organizado por Angeloni (2008). Os resultados demonstram e exemplificam a adoção de várias práticas de gestão como: lista de discussões, universidade corporativa, compartilhamento de conhecimento e experiências, entre outras, que em alguns casos culminaram na Gestão do Conhecimento.AbstractStudies about knowledge management (KM) and information management (IM) have been presented in great quantity in the literature nowadays. There are several discussions regarding the main divergences and convergences of these concepts, but in practice the difference is still quite confused. This way, the proposal of this study is to identify the main characteristics of KM and IM, through the literature review and by analysis of compared Brazilian companies’ casse presented in the book Knowledge Management in Brazil, organized by Angeloni (2008). The results demonstrate and exemplify the adoption of several management practices like: list of discussions, corporate university, knowledge and experiences sharing, among others, that in some cases resulted in Knowledge Management.Keywords: Information management; Knowledge management; Organizational practice


2020 ◽  
Author(s):  
Abdul Rohman ◽  
Anis Eliyana ◽  
Dedi Purwana

The purpose of the study is to explore the enablers and barriers of knowledge-sharing and consider how knowledge-sharing is implemented by research centers. The literature review covers journals which are indexed (Scopus, ProQuest, and Thomson Reuters) and specialized in knowledge-sharing in research centers. The papers could be easily explored using the key search terms via search engines such as Google Scholar, Emerald Insight, and ProQuest. The review process included the studies from 1994 to 2018. Key search terms include “knowledge management”, “knowledge sharing”, “knowledge sharing enablers and barriers”, and “research centers” to reduce interpretation bias. Individual enabler factors supporting knowledge-sharing consist of social relations and networks, physical proximity to colleagues, a ‘no stupid questions’ culture, monetary rewards, trust, openness in communication, interactive communication, and intrinsic motivational factors. Meanwhile organisational factors include the provision of meeting facilities and informal spaces, appreciation of research by firms and society, diffusion and routine dissemination, simplification of the patenting process, organizational rewards, organizational culture, intention to knowledge sharing methods, extrinsic motivation factors, and others (teamwork, and solid research team). The study was approached from a theoretical perspective and the model proposed can be empirically validated by identifying statements for each dimension. Future research should explore more empirical studies from different countries especially case studiesin research centers. Keywords: knowledge management, knowledge sharing enablers and barriers, research centers


2013 ◽  
pp. 160-181
Author(s):  
Razatulshima Ghazali ◽  
Nor Hidayati Zakaria

Activities related to Enterprise Systems (ES) are knowledge-intensive tasks, and the management of ES-related knowledge has received much attention in the Knowledge Management (KM) field. A systematic literature review of empirical studies of KM processes in the ES lifecycle identifies the KM processes most widely explored and the ES-related knowledge most often addressed. From 350 relevant book chapters, journal articles, and conference papers, 49 papers discuss KM processes in the ES lifecycle. The KM process that appears most often in studies of KM in the ES context is knowledge transfer/sharing. The type of ES-related knowledge most often studied in the literature is knowledge of the client organization.


Author(s):  
Elaine da Silva ◽  
Marta Lígia Pomim Valentim

This chapter presents considerations about the importance of innovation in organizational environments and highlights the role of knowledge in innovation creation. It is observed in the base activities related to the innovation systems, the constant presence of processes centered in learning, building, and knowledge sharing, whereas knowing knowledge management processes and promoting its implementation, both in the innovation systems scope and in the innovation systems agents scope, shows up as an alternative promoter for successful innovation systems deployment, development, and support, and, therefore, for the generation and management of innovation in their respective context. It emphasizes the relevance of knowledge sharing within the scope of innovation systems, where the knowledge management implantation is an essential strategy to the organizations that aim to maintain themselves in the competitive current market. For this purpose, it presents some approaches and models that have been devoted to the theme, aiming to promote knowledge management in organizational environments, as well as showing innovation contribution.


Author(s):  
Murray Eugene Jennex ◽  
Alexandra Durcikova

Knowledge management focuses on capturing and sharing knowledge. Because of this, KM researchers tend to focus on issues related to knowledge capture, storage, and sharing. However, because knowledge is valuable, it is a target needing to be protected. This chapter posits that KM researchers and practitioners also need to think about security and explores how important security skills are to KM practitioners and researchers. A literature review was performed to determine how much attention is paid by KM researchers to knowledge security. Additionally, KM job postings were examined to determine if security skills are considered important by those hiring KM practitioners. Next, a survey was prepared for exploring security attitudes of KM practitioners as an area of future research. Finally, future research areas for IS security are proposed that can greatly benefit from lessons learned in the areas of both knowledge sharing and knowledge sourcing.


2005 ◽  
pp. 96-115 ◽  
Author(s):  
Maurice Yolles

Healthcare organizations have the same problem as any other organization that is run by sentient but mentally isolated beings. It is a problem that comes out of constructivist thinking and relates to the ability of people, once they start to communicate, to share knowledge. The popular knowledge management paradigm argues the importance of knowledge to management processes and organizational health. It may be said that it is likely that this paradigm will in due course give way to the “intelligent organization” paradigm that addresses how knowledge can be used intelligently for the viability of the organization. Part of the knowledge management paradigm centers on the use of knowledge sharing. This takes the view that while knowledge is necessary for people to do their jobs competently, there is also a need to have the potential for easy access to the knowledge of others. This chapter centers on the capacity of organizations to know what knowledge they have and to coordinate this knowledge.


Author(s):  
Elaine da Silva ◽  
Marta Lígia Pomim Valentim

This chapter presents considerations about the importance of innovation in organizational environments and highlights the role of knowledge in innovation creation. It is observed in the base activities related to the innovation systems, the constant presence of processes centered in learning, building, and knowledge sharing, whereas knowing knowledge management processes and promoting its implementation, both in the innovation systems scope and in the innovation systems agents scope, shows up as an alternative promoter for successful innovation systems deployment, development, and support, and, therefore, for the generation and management of innovation in their respective context. It emphasizes the relevance of knowledge sharing within the scope of innovation systems, where the knowledge management implantation is an essential strategy to the organizations that aim to maintain themselves in the competitive current market. For this purpose, it presents some approaches and models that have been devoted to the theme, aiming to promote knowledge management in organizational environments, as well as showing innovation contribution.


2016 ◽  
pp. 406-429 ◽  
Author(s):  
Kijpokin Kasemsap

This chapter introduces the framework and causal model of organisational learning, knowledge management, knowledge-sharing behaviour, and organisational innovation. It argues that dimensions of organisational learning, knowledge management, and knowledge-sharing behaviour have mediated positive effect on organisational innovation. Knowledge-sharing behaviour positively mediates the relationships between organisational learning and organisational innovation and between knowledge management and organisational innovation. Organisational learning is positively related to knowledge management. Understanding the theoretical learning is positively beneficial for organisations aiming to increase organisational innovation and achieve business goals.


Author(s):  
W. A. Taylor ◽  
M. A. Schellenberg

While organizations continue to grapple with the implementation of knowledge management, there remains a need for empirical research into the practical difficulties they encounter. In this chapter, we investigate the challenges faced by one multinational telecommunications company in a post-merger environment. We develop an instrument to evaluate the knowledge-sharing culture and information infrastructure and, by using qualitative and quantitative data from a survey of five European sites, we illustrate how managers can measure gaps between the effectiveness of current practices and their importance, and decide whether to direct resources toward changing employee attitudes, organizational practices, or knowledge-management infrastructure. More significantly, we highlight the need for senior managers to be in agreement about the strategic direction of their business and the strategic alignment between business strategy and knowledge-management strategy. Without such consensus, knowledge management is likely to remain, at best, a series of fragmented and unrelated initiatives at local levels.


2012 ◽  
Vol 52 (No. 1) ◽  
pp. 7-11 ◽  
Author(s):  
I. Tichá ◽  
J. Hron

The paper builds on the resource-based approach to the firm and develops it further towards the knowledge-based approach by exploring the importance of knowledge in a modern firm. Various concepts explaining characteristics of knowledge are compared and contrasted in order to contribute to the current strategic management thinking and to stimulate adoption of the concepts of knowledge management in modern businesses. The paper draws from the literature review made within the project Information and Knowledge Support for Strategic Management financed by the Czech Ministry of Education, Youth and Sports.


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