scholarly journals Good times and bad: Client and vendor insights on ITO relationship quality

2021 ◽  
Author(s):  
◽  
Claire Callaghan
Keyword(s):  
Information Technology ◽  
Best Practices ◽  
Relationship Quality ◽  
Valuable Resource ◽  
Academic Literature ◽  
Risk Of Failure ◽  
Key Characteristics ◽  
The Relationship ◽  
Over Time

<p>The success of Information Technology Outsourcing (ITO) today is intrinsically linked to the quality of the relationship formed between client and vendor. The academic literature has already defined the key characteristics of a quality relationship - one which will weather the test of time. Researchers have also portrayed how an ITO relationship should mature and that the focus should move over time from cost and transactional drivers to an outcomes-based alliance. While these studies answer the questions of why relationships are central to ITO success, what form they take, and when they evolve, they do not answer the question of how to create a quality relationship. This research complements this existing body of research by tapping in to the best practices client and vendor practitioners use every day to make their ITO relationships successful. For those seeking to establish a new relationship, invigorate an existing one or mitigate the risk of failure this report provides a valuable resource of validated and prioritised best practices along with descriptions and recommendations on how and when to apply them.</p>

scholarly journals Good times and bad: Client and vendor insights on ITO relationship quality

2021 ◽  
Author(s):  
◽  
Claire Callaghan
Keyword(s):  
Information Technology ◽  
Best Practices ◽  
Relationship Quality ◽  
Valuable Resource ◽  
Academic Literature ◽  
Risk Of Failure ◽  
Key Characteristics ◽  
The Relationship ◽  
Over Time

<p>The success of Information Technology Outsourcing (ITO) today is intrinsically linked to the quality of the relationship formed between client and vendor. The academic literature has already defined the key characteristics of a quality relationship - one which will weather the test of time. Researchers have also portrayed how an ITO relationship should mature and that the focus should move over time from cost and transactional drivers to an outcomes-based alliance. While these studies answer the questions of why relationships are central to ITO success, what form they take, and when they evolve, they do not answer the question of how to create a quality relationship. This research complements this existing body of research by tapping in to the best practices client and vendor practitioners use every day to make their ITO relationships successful. For those seeking to establish a new relationship, invigorate an existing one or mitigate the risk of failure this report provides a valuable resource of validated and prioritised best practices along with descriptions and recommendations on how and when to apply them.</p>

Is self-esteem a resource for the parental couple? A longitudinal study on the quality of the romantic and coparental relationships

2019 ◽  
Vol 36 (11-12) ◽  
pp. 3773-3795
Author(s):  
Nahema El Ghaziri ◽  
Joëlle Darwiche ◽  
Jean-Philippe Antonietti
Keyword(s):  
Relationship Quality ◽  
Well Being ◽  
Self Esteem ◽  
The Self ◽  
Family Unit ◽  
The Family ◽  
Parental Couple ◽  
The Relationship ◽  
Over Time

The aim of this study is to investigate the longitudinal influence of self-esteem on romantic and coparental relationship quality. The data were drawn from the German Family Panel, pairfam. Parents ( n couples = 2,364) were assessed three times over 4 years. The results indicated that romantic and coparental quality decreased over time, while self-esteem remained stable. The self-esteem of both parents predicted initial romantic and coparental quality. Additionally, mothers’ self-esteem reduced the decline in romantic quality. Finally, romantic quality mediated the relationship between parents’ self-esteem and coparental quality. These results suggest that self-esteem might be a resource for the parental couple and even for the family unit, as romantic and coparental quality are key elements for the well-being of both parent and child.

Peopleware

2011 ◽  
pp. 1-17 ◽  
Author(s):  
R. Ryan Nelson ◽  
Peter A. Todd
Keyword(s):  
Job Satisfaction ◽  
Information Technology ◽  
Best Practices ◽  
Relative Importance ◽  
Key Drivers ◽  
Develop Strategy ◽  
It Personnel ◽  
Management Work ◽  
Over Time

The hiring and retention of IT personnel has remained a top priority for managers given the increasingly important role that information technology plays in the success of virtually all companies today. In this chapter, through a series of case studies, we report on a set of best practices that are designed to help organizations develop strategy, recruit, hire, develop, compensate, and ultimately retain valued IT personnel. In addition, a model is presented that describes the key drivers of job satisfaction, and ultimately determine turnover. It is suggested that the relative importance of these drivers, which include the quality of management, work attributes, compensation, and career development, will change for employees over time. Therefore, managing these drivers using the identified best practices can significantly assist organizations in attracting and retaining IT personnel.

scholarly journals A Dyadic Perspective on Coping and its Effects on Relationship Quality and Psychological Distress in Couples Living with Chronic Pain: A Longitudinal Study

Pain Medicine ◽  
2019 ◽  
Vol 21 (2) ◽  
pp. e102-e113 ◽  
Author(s):  
Manasi M Mittinty ◽  
Sara Kindt ◽  
Murthy N Mittinty ◽  
Sonia Bernardes ◽  
Annmarie Cano ◽  
...  
Keyword(s):  
Chronic Pain ◽  
Relationship Quality ◽  
Positive Association ◽  
Psychological Outcomes ◽  
Dyadic Coping ◽  
Negatively Associated ◽  
Curve Model ◽  
The Relationship ◽  
Over Time

Abstract Objective Dyadic coping is a process of coping within couples that is intended not only to support the patient with chronic pain but also to maintain equilibrium in the relationship. This study aims to investigate the effect of patient-perceived and spouse-reported dyadic coping on both the patient and their partner’s relationship quality and anxiety, stress, and depression over time. Methods One hundred thirty-nine couples, with one partner experiencing chronic pain, participated in this study. Spanning three measurements over six months, couples reported on their anxiety, stress, depression, relationship quality, and dyadic coping. Results Patient-perceived supportive dyadic coping was positively associated with both partners’ relationship quality but was negatively associated with spouses’ stress over time. Patient-perceived negative dyadic coping was negatively associated with both partners’ relationship quality and positively associated with patients’ depression and spouses’ depression and stress over time. Spouse-reported supportive dyadic coping showed a positive association with their own relationship quality and a negative association with spouses’ depression at baseline and patients’ depression at three-month follow-up. Spouse-reported negative dyadic coping was negatively associated with their relationship quality at baseline and positively associated with their partner’s anxiety and stress at six-month and three-month follow-up, respectively. Similar inference was observed from the findings of growth curve model. Conclusions As compared with spouse report, patient perception of dyadic coping is a better predictor of both partners’ relationship quality and psychological outcomes over time. Both partners may benefit from early psychosocial intervention to improve their dyadic coping, relationship quality, and psychological outcomes.

Iranian Coaches Forgiveness and Relationship Quality to Their Athletes

2021 ◽  
pp. 1-8
Author(s):  
Hassan Gharayagh Zandi ◽  
Sahar Zarei ◽  
Mohammad Ali Besharat ◽  
Davoud Houminiyan sharif abadi ◽  
Ahmad Bagher Zadeh
Keyword(s):  
Relationship Quality ◽  
Structural Equation ◽  
Equation Modeling ◽  
Data Sets ◽  
Mediating Role ◽  
Interpersonal Behaviors ◽  
Key Factor ◽  
The Relationship

Coaching has often been viewed as a context within which coaches operate to largely bring about changes in athlete’s performance and flourishing. One key factor to successful outcomes in coaching is the quality of the relationship between coaches and athletes. The coach–athlete relationship is at the heart of coaching; however, limited studies have been conducted on its antecedents. The aim of this study was to investigate the relationship between coaches’ forgiveness and perceived relationship quality toward their athletes through verifying the mediating role of interpersonal behaviors of coaches. A total of 270 Iranian coaches participated in the survey, and the data sets were analyzed using structural equation modeling. Results revealed that forgiveness positively predicted the coaches’ perceived relationship quality with their athletes, and this pathway was mediated by the coaches’ interpersonal behaviors.

Mapping developmental changes in perceived parent–adolescent relationship quality throughout middle school and high school

2018 ◽  
Vol 31 (04) ◽  
pp. 1541-1556 ◽  
Author(s):  
Ashley M. Ebbert ◽  
Frank J. Infurna ◽  
Suniya S. Luthar
Keyword(s):  
High School ◽  
Middle School ◽  
New England ◽  
Relationship Quality ◽  
Developmental Changes ◽  
Mothers And Fathers ◽  
Adolescent Relationships ◽  
Adolescent Relationship ◽  
Over Time

AbstractThis study examined changes in adolescents’ perceived relationship quality with mothers and fathers from middle school to high school, gender differences, and associated mental health consequences using longitudinal data from the New England Study of Suburban Youth cohort (n = 262, 48% female) with annual assessments (Grades 6–12). For both parents, alienation increased, and trust and communication decreased from middle school to high school, with greater changes among girls. Overall, closeness to mothers was higher than with fathers. Girls, compared to boys, perceived more trust and communication and similar levels of alienation with mothers at Grade 6. Girls perceived stronger increases in alienation from both parents and stronger declines in trust with mothers during middle school. Increasing alienation from both parents and less trust with mothers at Grade 6 was associated with higher levels of anxiety at Grade 12. Less trust with both parents at Grade 6 and increasing alienation and decreasing trust with mothers in high school were associated with higher levels of depressive symptoms at Grade 12. Overall, girls reported having higher levels of anxiety at Grade 12 compared to boys. Findings on the course of the quality of parent–adolescent relationships over time are discussed in terms of implications for more targeted research and interventions.

scholarly journals THE INFLUENCE OF SUPPLIER FAIRNESS PERCEPTION AND TRUST ON THE RELATIONSHIP QUALITY OF AGRICULTURAL PRODUCT SUPPLY CHAIN

2021 ◽  
Author(s):  
YU-LING SUN ◽  
ZE-YU ZHU ◽  
HUI YANG
Keyword(s):  
Supply Chain ◽  
Relationship Quality ◽  
Positive Impact ◽  
Agricultural Product ◽  
Direct Impact ◽  
Fairness Perception ◽  
Supply Chain Relationships ◽  
The Relationship ◽  
Agricultural Supply

Suppliers are important members of the agricultural product supply chain, and their behavior decisions may have a certain impact on the sustainable development of the agricultural product supply chain. From the perspective of agricultural product supplier trust, this paper studies the direct impact of agricultural product supplier trust on relationship quality and the indirect impact of supplier fairness perception on relationship quality. Based on the survey data of agricultural product suppliers, this paper uses the structural equation model method for empirical analysis. The analysis results show that fairness perception and trust perception have a significant positive impact on the quality of agricultural supply chain relationships, among which trust perception has a positive direct impact on the quality of agricultural supply chain relationships, while fairness perception has indirect influence on the quality of agricultural supply chain relationships through trust. In addition, information sharing, price satisfaction, income level and environmental certainty have a significant positive impact on suppliers’ fairness perception. Therefore, sellers comprehensively consider the fairness perception and trust perception of suppliers, which will help improve the relationship quality of the supply chain.

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