scholarly journals Comparison of Conflict Management Style Between Malaysian and Thai Employees: A Case Study in Top Glove Corporation

2018 ◽  
Vol 4 (2) ◽  
pp. 207-220
Author(s):  
Muhammad Amsal Sahban ◽  
Qaiser Abbas

Objective: This study investigated the fundamental beliefs regarding cross-cultural differences in conflict styles. Methodology: The sample consisted of 46 employees from 2 different countries between Malaysia and Thailand.   T test analysis was used to investigate the effect of conflict styles on both Malaysia and Thai employees.  Results: Findings revealed that the avoiding and compromising styles are generally the most preferred by both Malaysian and Thai employees; accommodating and collaborating are the next preference, followed by competing. Competing is preferred by Malaysian workers rather than Thai workers.  While, Thai employees use more collaborating style rather than Malaysian Employee. We also found that Thai employees rely more on comprising style than Malaysian employees do.  Finally, the meaning of three of the five styles is different from Malaysian and Thai employees: only avoiding and accommodating conflict styles are interpreted similarly by both groups.  Therefore, we conclude that both Malaysian and Thai experience higher levels of task conflict as they use more avoiding style in their workplace.  Areas for future research are considered to get a further finding of this research.

2018 ◽  
Author(s):  
Lekai Zhang ◽  
Shouqian Sun ◽  
Kejun Zhang ◽  
Kevin Wolterink ◽  
Baixi Xing

BACKGROUND More and more of our daily activities depend on smartphones and applications. Thus, an increasing number of studies are interested in whether interactive applications can be used to improve happiness of individuals. OBJECTIVE The study aimed to develop and test a digital application designed for happiness. METHODS This paper presents an application called Collect Your Happiness (CYH) that is based on some positive psychology principles. It can not only enhance people’s happiness by collecting their daily happy moments, but provide small tasks to improve their happiness levels. A cross-cultural measurement between the Chinese and Dutch was conducted to evaluate the efficacy of this intervention by SHS, SWLS, PGWBI, and MAAS. In addition, collected moments were coded based on Selig- man’s PERMA model to analyze the cultural differences. RESULTS Results show that CYH can help people from both countries improve their happiness. The Chinese tended to find their happiness in relationships (R) with their friends and family, however, the Dutch tended to search for meaning (M) and engagement (E) in their lives. CONCLUSIONS In this paper, we developed an application that provided recording positive things, reminders for the past happy moments and tasks for users to gain happiness. The CYH successfully enhance the happiness of the cross-cultural users for four weeks. We also explored the difference of happiness between the Dutch and the Chinese based on Seligman’s PERMA model, and established a multimedia database of happiness for future research. Despite some limitations, most users found the application helpful to improve their happiness. By directly measuring subjective and multidimensional perspectives of happiness, there is potential to more successfully promote people’s happiness. Overall, our study not only complement existing positive psychological interventions that enhance human happiness, but it also suggests novel ways of applying positive psychology principles in the future technology design.


Author(s):  
Selcen Kılıçaslan Gökoğlu ◽  
Engin Bağış Öztürk

In the last two decades, workplace deviance becomes one of the most important topics to understand negative behaviors at work. However, many of the studies that examine deviance take a universal perspective and undermine cross-cultural differences. To address this gap, this chapter focuses on cross-cultural differences and its relationship with deviant workplace behaviors. The authors claim that cross-cultural differences can play an important role as an antecedent and/or moderator variable in influencing deviant behaviors. In order to discuss these effects, they first summarize recent developments in individualism-collectivism, tightness-looseness, and honor cultures. Based on their interpretations, target-oriented deviance might be highly contextualized in collectivist cultures, form of deviance and contents of deviance could be different from honor to dignity cultures. In addition, deviant behaviors as responses to specific events might differ whether a person belongs in a tight culture or not. The implications of our arguments and future research directions are discussed.


2020 ◽  
Vol 34 (3) ◽  
pp. 384-401
Author(s):  
Andie S. Malterud ◽  
Anne M. Nicotera

Intractable workplace conflicts that impede individual and organizational success are common, yet little is understood about how such cycles are formed. Structurational divergence (SD) theory explains intractable conflict cycles resulting from incompatible meaning structures. SD-nexus is the interpenetration of equally compelling but incompatible structures, creating unresolvable conflicts, thus escalating the SD-nexus to the SD-cycle of intractable conflict: unresolvable conflict, immobilization, and erosion of development that perpetuates the unresolvable conflicts. The presence of both SD-nexus and SD-cycle is diagnosed as SD. SD has been studied in nursing, contributing to negative occupational outcomes (e.g., burnout, bullying, role conflict, low job satisfaction, and high turnover). No research has examined how SD-nexus escalates to SD-cycle. This study presents an exploratory secondary analysis of data from a previous study. Communication-related variables that are significantly correlated with SD were used to determine which may be associated with SD-nexus-to-SD-cycle escalation. Results suggest that nonconfrontational conflict management style and taking conflict personally may escalate SD. Future research examining these variables, along with self-efficacy and other variables gleaned from the literature, is recommended.


2020 ◽  
pp. 204138662096052
Author(s):  
Tina Urbach ◽  
Deanne N. Den Hartog ◽  
Doris Fay ◽  
Sharon K. Parker ◽  
Karoline Strauss

The objective of this conceptual article is to illustrate how differences in societal culture may affect employees’ proactive work behaviors (PWBs) and to develop a research agenda to guide future research on cross-cultural differences in PWBs. We propose that the societal cultural dimensions of power distance, individualism–collectivism, future orientation, and uncertainty avoidance shape individuals’ implicit followership theories (IFTs). We discuss how these cross-cultural differences in individuals’ IFTs relate to differences in the mean-level of PWB individuals show ( whether), in the motivational states driving individuals’ PWBs ( why), in the way individuals’ enact PWBs ( how), and in the evaluation of PWBs by others ( at what cost). We recommend how future research can extend this theorizing and unpack the proposed cross-cultural differences in PWBs, for example, by exploring how culture and other contextual variables interact to affect PWBs.


2017 ◽  
Vol 14 (2) ◽  
pp. 1058
Author(s):  
Sezai Özçelik

Since the fall of the Franco’s regime in Spain, the Spanish governments have been dealing with the low-intensity conflict in their country, namely the Euskadi Ta Askatusuna (ETA) attacks. This article analyzes the Basque conflict within the framework of the conflict analysis and resolution perspective. First, it highlights the conflict issues among the Basque conflict parties. Second, it clarifies the conflict issues by focusing on kidnapping and assassination done by the ETA during 1990s. The special case of Miguel Angel Blanco who was a local Basque councilman is a case study. In order to shed light on the Blanco case, it is necessary to focus the conflict resolution dynamics of the Basque conflict. Third, the paper aims to examine the Blanco case in terms of conflict issue identification, conflict issue clarification, and conflict cultural analysis perspectives. The issue identification perspective focuses on identity, face, and instrumental issues of the Basque conflict. The issue clarification perspective concentrates on two conflicting parties’ perceptions and positions in the conflict. The cultural analysis perspective mainly attempts to analyze the cross-cultural differences between ETA and the Spanish government. Based on the analysis of Miguel Angel Blanco, this study concludes that it is necessary to reframe, re-identify and re-clarify the Basque conflict within the framework of conflict and peace studies. 


2021 ◽  
Author(s):  
Alex Tasker

This article characterises informal knowledge creation and co-creation between development and pastoralist actors, drawing on qualitative data gathered during an in-depth case study in Northern Kenya. Using thematic analysis, this article identifies three intersecting narratives: knowledge and exchange, barriers and drivers, and risk and uncertainty. These concepts are interpreted using wider literature on knowledge dynamics and co-creation to evaluate the suitability of existing analytical frameworks for further research on pastoralist development. The study results highlight the value of cross-cultural informal knowledge co-creation for pastoralist development, and the need for more robust future research.


Author(s):  
Saori Tsukamoto ◽  
Yoshihisa Kashima ◽  
Nick Haslam ◽  
Elise Holland ◽  
Minoru Karasawa

Cross-cultural differences in social perceptions pose an intriguing puzzle. East Asians, in contrast to Westerners, tend to have the view that individuals lack coherent and thematically consistent characteristics and, therefore, are likely to exhibit cross-situationally inconsistent actions and reactions. This tendency is explained in terms of naïve dialecticism. However, from a different domain of perception, East Asians perceive groups as possessing more coherent and thematically consistent characteristics than ascribed by Westerners. Does this apparent contradiction mean that, unlike individual selves, groups are not dialectically construed by East Asians? One way to reconcile these findings is to say that naïve dialecticism is domain-specific—East Asian dialecticism applies to individuals, but not to groups. Another is to consider individualism–collectivism and argue that East Asians perceive groups as more entitative because they are collectivistic, and Westerners perceive individuals as more entitative because they are individualistic. Pros and cons for these explanations are examined in this chapter and future research directions are suggested.


2013 ◽  
Vol 33 (2) ◽  
pp. 141-164 ◽  
Author(s):  
Christine Nolder ◽  
Tracey J. Riley

SUMMARY: Motivated by the growing cultural diversity of new hires in audit firms, this paper reviews the literature on cross-cultural differences in auditors' judgment and decision making (JDM). The overarching aim of the review is to summarize the current state of knowledge and compare our understanding of cross-cultural auditors' JDM with the broader cross-cultural JDM research in psychology to stimulate applied research. We develop a framework that categorizes those auditor judgments and decisions most likely affected by cross-cultural differences. The categories include auditors' confidence, risk and probability judgments, risk decisions, conflict decisions, and ethical judgments. We contribute to the cross-cultural audit research in four ways. First, we provide a framework by which future research can be synthesized within auditing and compared with psychology. Second, we recommend specific research questions to respond to both the gaps in extant literature and the changing multicultural environment of audit firms. Third, we advocate for an alternative theoretical approach beyond the examination of cultural traits. Finally, we argue that bicultural auditors represent an unexplored boundary condition on prior findings that warrants more immediate attention from audit researchers.


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