scholarly journals SISTEM INFORMASI IT-HELPDESK PADA UNIVERSITAS AMIKOM YOGYAKARTA BERBASIS WEB

2017 ◽  
Vol 2 (2) ◽  
pp. 93 ◽  
Author(s):  
Ali Mustopa
Keyword(s):  
Information System ◽  
Information Systems ◽  
System Development ◽  
Current System ◽  
Academic Community ◽  
Financial Data ◽  
Information System Development ◽  
Service Unit ◽  
Software Service ◽  
Computer Maintenance

IT Helpdesk is a service unit that is responsible to help in overcoming the problems related to the usage of ICT facilities at Universitas AMIKOM Yogyakarta. IT Helpdesk provides some form of services that can be utilized by academic community at Universitas AMIKOM Yogyakarta in usage of ICT services. This unit services include installation, troubleshooting software, service and computer maintenance. This research discusses about how information system development for user, consumer and manajamen IT Helpdesk. IT Helpdesk of Universitas AMIKOM Yogyakarta currently has an information system that includes the management of user registration and financial data. However, there is no information systems that provides detailed information from the consumer, which can be utilized by consumers IT Helpdesk itself in tracking the services status. Additionally, the current system has not been able to support management requirements in monitoring and evaluating the performance of technicians. The results of the research is a system that can provide information with a fast and accurate to the consumer and management of IT Helpdesk.

The Issue of Post-Merger Integration Boundary Management

2020 ◽  
pp. 1-21
Author(s):  
Dragos Vieru
Keyword(s):  
Information System ◽  
Information Systems ◽  
System Development ◽  
Boundary Management ◽  
Information System Development ◽  
Specific Level ◽  
New Information ◽  
Post Merger Integration ◽  
Merger Integration ◽  
Integration Boundary

This study analyzes the interactions among individuals engaged in two information system development (ISD) projects aimed to support an organization created by the merger of previously independent entities. The literature on post-merger integration (PMI) suggests that new information systems (IS) that would span the boundaries of the previously independent firms need to be implemented to facilitate a specific level of integration. Yet, there is a lack of studies on the issue of post-merger boundary management during ISD projects. The authors draw on a sociomaterial perspective to analyze two ISD projects in a PMI context of a merger of three hospitals. In both projects, the final IS-enabled practices differed from the post-merger practices that had been planned by the new hospital management. The analysis suggests that post-merger practices were the result of dialectic processes of resistance to, and negotiation of, the two systems reconfiguration after their implementation.

CHANGE MANAGEMENT AND SOFTWARE REUSE SUPPORTIVE 'GENETIC INFORMATION SYSTEM DEVELOPMENT AND MAINTENANCE' MODEL

2009 ◽  
Vol 19 (01) ◽  
pp. 113-136 ◽  
Author(s):  
SANJEEV MANCHANDA ◽  
S. B. SINGH ◽  
MAYANK DAVE
Keyword(s):  
Information System ◽  
Information Systems ◽  
Software Reuse ◽  
Development Process ◽  
System Development ◽  
Research Work ◽  
Software Configuration Management ◽  
Business Organizations ◽  
Information System Development ◽  
Software Configuration

The aim of the present research work is to develop an information system development process and a model for the development of new generation information systems. New age information systems are those information systems that are capable of fulfilling the demand of highly dynamic information requirements derived from the competitive environments of business organizations and support controlling the complexity involved in their maintenance and software configuration management. Present research work analyzes the theoretical, financial, technical and practical problems related to the information system development, maintenance and change management to propose an appropriate system development process and a model for the development as well as maintenance of information systems with maximum software reuse. The proposed system development process and model provide inherent support to the business organizations in having total control over information system development, maintenance and software configuration management.

scholarly journals Sistem Analisis Dan Perancangan Sistem Informasi Pengarsipan Persuratan Menggunakan Metode Waterfall Pada Dinas Lingkungan Hidup Berbasis Web

2020 ◽  
Vol 1 (2) ◽  
pp. 51-66
Author(s):  
Sri Rejeki, Kusdarnowo Hantoro, Rahmat Purnomo
Keyword(s):  
Information System ◽  
Information Systems ◽  
Programming Language ◽  
System Development ◽  
Data Loss ◽  
Information System Development ◽  
Web Based ◽  
Development Method ◽  
The Creation ◽  
Archived Data

This writing discusses the creation of a correspondence filing information system with the aim of making it easier for the secretariat to archive letters in incoming and outgoing mail data at the Environmental Service, and minimizing data loss, and speeding up the process of retrieval of archived data at the time needed so as not to repetition of archiving so that it is faster and more precise. The development of information systems uses the programming language PHP, HTML, CSS, and Java Script and uses the MySQL database. The information system development method uses the waterfall method. The results of this research can be implemented in the form of a web-based archiving information system.

Information Systems Development Outcomes

2011 ◽  
pp. 48-62 ◽  
Author(s):  
M. Gordon Hunter
Keyword(s):  
Decision Making ◽  
Information System ◽  
Information Systems ◽  
System Development ◽  
Systems Development ◽  
Information Systems Development ◽  
Information System Development ◽  
Development Outcomes ◽  
Positive Agreement

When is an information system development outcome considered a success and when is it considered a failure? What factors contribute to a conclusion of either success or failure? How does the situation arise to create the environment which contributes to the above conclusions? Generally, an information system is considered a success when it does what it is supposed to and/or the user is satisfied with the system’s performance in support of the information-providing and decision-making responsibilities. Naturally, this area is fraught with the problems inherent in divergent interpretations of “what it is supposed to do,” “satisfaction,” and “systems performance.” Suffice it to say, when the systems developer and user are in positive agreement about these interpretations, the information system development outcome may be considered successful.

Design Participation as an Insurance: Risk-management and End-user Participation in the Development of Information Systems in Healthcare Organizations

2002 ◽  
Vol 41 (01) ◽  
pp. 76-80 ◽  
Author(s):  
T. Timpka ◽  
V. Vimarlund
Keyword(s):  
Information System ◽  
Information Systems ◽  
System Development ◽  
User Participation ◽  
Decision Makers ◽  
Care Staff ◽  
End User ◽  
Healthcare Organizations ◽  
Information System Development

Summary Objectives: The aim of this paper is to build a theoretical framework for analysis of when decision-makers should use end-user participation as a form of insurance for unforeseen consequences of implementing information systems in healthcare organizations. Method: Data were collected in a case study of an information system development project in a small clinical setting. During the initial phase, the future end-users of the system were allowed to actively influence the system design and test every new tool that was considered for implementation. Results: The results of the case study suggest that when time and effort are invested in allowing health-care staff to participate in information system development processes, the benefits can well exceed the costs throughout the life cycle of the project. Risk-averse decision-makers fearing negative secondary consequences of a HIS, with regard to clinical work flow, will always adopt measures to prevent future failures, if they can find a possibility of shifting these risks. Therefore, they calculate the present discounted value of the effects accrued over time to the unit and predict the amount of resources they are willing to pay to acquire an insurance (such as design participation) that will protect the organization from future losses. Conclusions: End-user participation in the design process can be the key positive influence on the quality of the service and, thereby, organizational effectiveness. Investments in broad design participation can, consequently, be a productive activity that transforms potential current income into future benefits.

scholarly journals EXPLORING DEVOPS: CHALLENGES AND BENEFITS

2019 ◽  
Vol 01 (01) ◽  
pp. 27-37 ◽  
Author(s):  
Joby P P
Keyword(s):  
Information Technology ◽  
Information System ◽  
Information Systems ◽  
Software Development ◽  
System Development ◽  
Complex Task ◽  
Business Unit ◽  
Enterprise Software ◽  
Information System Development ◽  
The Relationship

The continuous evolving of the information technology towards the enhanced agile and collective strides of working from the document driven working has turned the focus to the features of the information system development and the operations. These agile approaches have paved way for the concepts that provide an incorporated development and operations coined as the DevOps. The DevOps is an enterprise software development and viewed as the appropriate perception for the simultaneous distribution and the positioning of the working software. It enhances and modifies the relationship by promoting improved communication and the cooperation among the business unit. However the adoption of the Development and the Operation being a complex task the paper presents the review on the challenges and the benefits of the DevOps and also explores the DevOps to offer an enhancement in the adoption of the DevOps in the information systems.

scholarly journals FACTORS THAT INFLUENCE STUDENT TEAMS IN INFORMATION SYSTEM DEVELOPMENT PROJECT: STUDENT’S PERSPECTIVES

2015 ◽  
Vol 10 (2) ◽  
pp. 90
Author(s):  
Sofiyanti Indriasari ◽  
Dana Indra Sensuse
Keyword(s):  
Information System ◽  
Information Systems ◽  
Software Development ◽  
System Development ◽  
Systems Development ◽  
Development Project ◽  
Information Systems Development ◽  
Research Model ◽  
Information System Development ◽  
Student Teams

The success of information systems development activities are influenced by technology and human resources. Experience and knowledge of team members is the key to performance improvements in the software development process. So the experience and knowledge are considered to be one of the main capitals in the success of a software development team. However, what if the information system development team are students who may not have experience at all ? Is the information system developed by an un-experienced team always fail ? Therefore, it is necessary to conduct a study to identify the factors that influence the student teams in information systems development project. The study was conducted with the literature study to establish research model. Furthermore, a survey conducted by distributing questionnaires to students of information systems whom are doing an internship in developing information systems. The results of the survey were analyzed quantitatively using Partial Least Square technique to test the proposed research model. The results of this study indicate that the development of information systems conducted by a team of students is significantly influenced by the Customer Relationship and Horizontal Relationship. Capability factor have a significant effect although the effect is small on the student teams.

scholarly journals Pengaruh Partisipasi Pemakai Terhadap Kepuasan Pemakai Dalam Pengembangan Sistem Informasi Dengan Faktor Kontinjensi Dan Pengaruhnya Terhadap Kinerja Pemakai Pada Perusahaan Menengah Di Kalimantan Timur

2013 ◽  
Vol 10 (1) ◽  
Author(s):  
Elfreda Aplonia Lau
Keyword(s):  
Information System ◽  
Information Systems ◽  
Task Complexity ◽  
System Development ◽  
Top Management ◽  
Management Support ◽  
Information System Development ◽  
Top Management Support ◽  
User Influence ◽  
Negative Effect

This study examines behavioral accounting on the basis of the theory of information systems. Respondents in this study were 200 respondents of the users of information systems in medium enteprise in East Kalimantan. The results indicate that user participation in the development of information systems influence user satisfaction in information system development, although the magnitude of the effect is 9%. The result indicates that user - developer communication, task complexcity, system complexcity, user influence, organisation culture moderated the effect of user’s participation on user’s satisfaction in information system development. It was also found that top management support acts as independent predictor on user’s satisfaction in information system development. User-developer communication having positive effetc on user’s satisfaction in information system development. User influence having negative effect on user’s satisfaction in information system development. Task complexcity and system coplexcity having negative effect on user’s satisfaction in information system development. Organizational culture having positive effect on user’s satisfaction in information system development. User’s satisfaction having positif effect on user’s performance in information system development.Keywords: User’s Participation, Top Management Support, Communication User-Developer, Task Complexity, System Complexity, User’s  Influence, Organizational Cul-ture, User’s Satisfaction and User’s Performance.

The Role of Systems Engineering in the Development of Information Systems

2011 ◽  
pp. 369-381
Author(s):  
Miroljub Kljajic ◽  
John V. Farr
Keyword(s):  
Information System ◽  
Information Systems ◽  
Systems Engineering ◽  
System Development ◽  
Interdisciplinary Approach ◽  
Positive Trend ◽  
Future Perspectives ◽  
Information System Development ◽  
Similarities And Differences

In this article, the inter-relationship between information systems (IS), systems engineering (SE), and information system development (ISD) is discussed from past, present, and future perspectives. While SE is relatively a well-established discipline based upon an interdisciplinary approach to enable the realization of successful systems, ISD has evolved to a variant of SE applied mainly for the development of IS. Given the growth in complexity and cost and schedule over-runs associated with software centric systems, well-established methodologies are needed for the development of good IS. Similarities and differences of methodology as well as their evolution and perspectives are also presented herein. We found a positive trend in the evolution of research methodology in SE and its use in IS towards a system’s approach as a holistic methodology.

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