scholarly journals Emotional Management in the Workplace of the Spanish Population. Quantitative Analysis through the Construction of an Emotional Quality Index at Work and its Link to Social Structure

Author(s):  
María Cascales Mira

The organisation of work, located in the post-Fordist paradigm, stresses the emotional aspects of employee-client interaction processes. This emphasis arises from the shift in the productive structure towards growth in service activities in which interpersonal relationships are key factors. In this "new culture", the organisation is conceived as a ‘sentient’ environment and emotional workcaptures the interest of researchers and social scientists who analyse the role played by emotionsin occupations and organisational culture (Zapf, 2002, Grandey 2000, 2015, Seymour and Sandiford2005, Bolton 2000, Wharton, 2009, Totterdell, and Holman, 2003). Most related research has focused on qualitative case studies of workers in the service sector (Steinberg and Figart, 1999) — an approach that limits the inferences one can make and hinders one in linking findings to the socialstructure. The aim of our research is to expand this field of analysis and explore the link between emotional management and social structure. That is why we used a quantitative methodology, for which purpose we built an Emotional Quality Index in the Workplace (EQIW), allowing us to measure the emotional quality of workers in Spain and analyse their relationship with the threekey structural variables: social class; occupation; gender. Here, we used data from the European Working Conditions Survey (2015). The results show that there are significant differences in the emotional management of work by occupation, social class and gender, verifying that there isindeed a link between the EQIW and the social structure.

Author(s):  
María Cascales Mira

AbstractThis article deals with the development of a new model for measuring job quality based on the intrinsic components of work, an European Intrinsic Job Quality Index. The objective is measure job quality on the basis of the characteristics inherent to the labour activity itself, and not from its financial rewards. First, we review the existing literature on current measurement models and justify the need for an index of this nature. Secondly, we explain the fundamental methodological decisions adopted for the construction of the index, and present the descriptive model, the indicators that make up each dimension, and the empirical model. Finally, we present the index scores by European Union countries within the framework of institutional theories. In this work, we have used a quantitative methodology, based on social indicator systems, and it has been carried out mainly with data from the European Working Conditions Survey (2015). The fundamental contribution of this article is the construction of a new model for measuring the quality of work, robust, valid and reliable, which will allow us to monitor the intrinsic job quality of the member countries, and thus provide relevant information that contributes to the framework of public policies.


2013 ◽  
Vol 46 (1) ◽  
pp. 25-38 ◽  
Author(s):  
Oddbjørn Knutsen

This article examines the relationship between social structure and party choice in Hungary on the basis of a survey from 2009 (N = 2980). The following structural variables are examined: ascriptive variables (age and gender), territorial variables (region and urban-rural residence), social class variables (education, social class and household income), sector employment and religious variables (religious denomination, church attendance and self-declared religiosity). The analysis shows that age and territorial variables are the most important sociostructural variables for explaining party support in Hungary. The role of religious and class variables is considerably smaller in this respect. The two largest parties, Fidesz and the Socialist Party, are first and foremost anchored in different generations and in territorial variables although different degrees of religiosity also has significant effect on support for these parties. The impact of the religious variables is, however, low. The class variables have the opposite impact on the two largest parties from what we should expect according to traditional class voting. Fidesz gets strongest support from the working class and the lower educated strata while the Socialist Party gets strongest support from the service class. The two largest parties are foremost social coalitions of very different social groups. The explanatory power of social structure on party choice is low in Hungary. This is also confirmed from comparative studies.


2021 ◽  
Vol 50 (Supplement_1) ◽  
pp. i12-i42
Author(s):  
K Ibrahim ◽  
M A Mullee ◽  
G Lily Yao ◽  
S Zhu ◽  
M Baxter ◽  
...  

Abstract Introduction Osteoporosis and sarcopenia often co-exist (osteo-sarcopenia) and both are associated with increased risk of falls and fractures. Early identification and treatment of sarcopenia among older people with fragility arm fractures could prevent further fractures. This study evaluated the feasibility of assessing sarcopenia in a fracture clinic. Methods People aged 65+ years with arm fracture attending fracture clinics in one acute trust were recruited. Sarcopenia was assessed using gait speed, grip strength with unfractured arm (hand dynamometer using appropriate cut off adjusted for age and gender), skeletal muscle mass index SMI (Bioimpedance BIA), SARC-F questionnaire, the European Working Group on Sarcopenia in Older People (EWGSOP) I and II criteria. The sensitivity and specificity of each measure was calculated against the EWGSOP II criteria as the standard reference. Results 100 patients (Mean age 75 years±7.2; 80 female) were recruited. Sarcopenia was identified among 4% (EWGSOP I), 5% (SMI), 13% (EWGSOP II), 16% (gait speed test), 18% (SARC-F) and 39% (grip strength) and was more prevalent among men. SARC-F had the best sensitivity and specificity (100% and 96% respectively) when compared to the EWGSOP II criteria. Sensitivity and specificity for the remaining measures were respectively (100%, 71%) for grip strength, (75%, 94%) for gait speed, (25%, 97%) with SMI and (25%, 99%) for EWGSOP I. Time needed to complete the assessments was 1–2 minutes for gait speed, grip strength and SARC-F; five minutes for BIA test, and nine minutes when EWGSOP I and II criteria were applied. Data were complete for grip strength and SARC-F. Missing data was reported among 2% for gait speed, 8% for BIA test, 8% for EWGSOP II and 10% for EWGSOP I. Conclusion It was feasible to assess sarcopenia in fracture clinics and SARC-F was a quick, simple and sensitive tool suitable for routine use.


1986 ◽  
Vol 3 (4) ◽  
pp. 344-355 ◽  
Author(s):  
Grant Jarvie

This paper takes as its central focus the development of the Scottish Highland Gatherings. Questioned is the extent to which the transformation and reproduction of this Highland tradition has paralleled broader transformations within the Highland social formation. Such an analysis certainly encompasses some of the most basic questions that might be asked about Scottish cultural identity and social structure.


2021 ◽  
Vol 15 (3) ◽  
pp. 305-320
Author(s):  
Julia J. Chybowski

AbstractThis article explores blackface minstrelsy in the context of Elizabeth Taylor Greenfield's singing career of the 1850s–1870s. Although Greenfield performed a version of African American musicality that was distinct from minstrel caricatures, minstrelsy nonetheless impacted her reception. The ubiquity of minstrel tropes greatly influenced audience perceptions of Greenfield's creative and powerful transgressions of expected race and gender roles, as well as the alignment of race with mid-nineteenth-century notions of social class. Minstrel caricatures and stereotypes appeared in both praise and ridicule of Greenfield's performances from her debut onward, and after successful US and transatlantic tours established her notoriety, minstrel companies actually began staging parody versions of Greenfield, using her sobriquet, “Black Swan.” These “Black Swan” acts are evidence that Greenfield's achievements were perceived as threats to established social hierarchies.


1997 ◽  
Vol 29 (3) ◽  
pp. 319-361 ◽  
Author(s):  
Mark Dressman

This study examines the construct of reader preference along the lines of gender and social class. Data were collected through focused interviews and participant observation from one third-grade class in each of three elementary school libraries that served children from a range of ethnic and social class backgrounds. The study argues that children's expressions of preference are often enactments of what they believe it means to be categorically male or female, whereas their ways of relating to different genres of text, as well as how they choose to read, often enact the “habitus,” or material logic, of their social class. This analysis is complicated by three events in which the doing of gender or class by students is interrupted by stronger desires. The article concludes with a reconsideration of preference as a construct, and questions why educators might want to know what children like to read in the first place.


Author(s):  
Richard D. Brown

Though Americans have favored the idea of equal rights and equal opportunity, they recognize that differences in wealth and social advantage, like differences in ability and appearance, influence the realization, or not, of equal rights, including equality before the law. In the generations after 1776 the rights of creditors, for example, often overrode the rights of debtors. And criminal trials demonstrate that in courtrooms equal treatment was most often achieved when defendant and victim came from the same social class. Otherwise if they came from different classes social realities, including ethnicity, color, and gender could shape court officials and public opinion. And when a woman’s sexual virtue was compromised, her credibility was almost always discounted. In principle officials paid homage to the ideal of equality before the law, but in practice unequal rights often prevailed.


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