scholarly journals La innovación en el sector servicios: la contribución de los servicios empresariales intensivos en conocimiento (SEIC)

2018 ◽  
Vol 12 (23) ◽  
Author(s):  
Jorge Romero Amado ◽  
Vania López Toache
Keyword(s):  
Human Resources ◽  
Service Sector ◽  
Innovation System ◽  
System Research ◽  
Business Services ◽  
Knowledge Intensive Business Services ◽  
El Sistema ◽  
Knowledge Intensive ◽  
Globalized World ◽  
Innovation Knowledge

Abstract: Innovation is vital to the economies and companies that want to compete in an increasingly globalized world. This has been widely studied in the production of goods; however, in the service sector is poorly understood. The Knowledge Intensive Business Services (KIBS) are intermediate companies that provide services to businesses and cover several areas, from legal consulting to human resources, through research and development (R&D), accounting, marketing, etc. This paper presents a review of studies conducted todetermine the relevance of KIBS regarding the generation of innovation in production and its role in the national innovation system. Research shows that the influence of KIBS helps to create and disseminate innovation in enterprises and in the regions where they operate, that is why their role is important in the innovation system and in the economy of countries.Keywords: economy, innovation, knowledge intensive business services.JEL: O30, O14, M10Resumen: La innovación es indispensable en las economías y empresas que quieren competir en un mundo cada vez más globalizado. Ésta ha sido ampliamente estudiada en la producción de bienes, sin embargo, en el sector servicios es poco conocida. Los Servicios Empresariales Intensivos en Conocimiento (SEIC), son empresas que prestan servicios intermedios a los negocios y abarcan varios áreas, desde consultoría legal hasta de recursoshumanos, pasando por Investigación y Desarrollo (I+D), contabilidad, mercadeo, etc. En este trabajo se presenta una revisión de los estudios realizados para conocer la relevancia de los SEIC en cuanto a la generación de innovación en la producción, así como su papel en el sistema nacional de innovación. Las investigaciones señalan que la influencia de los SEIC contribuye a crear y difundir innovación en las empresas y en las regiones donde actúan, por eso es relevante su papel en el sistema de innovación y en la economía de los países.Palabras clave: economía, innovación, servicios empresariales intensivos en conocimiento.

scholarly journals La innovación en el sector servicios: la contribución de los servicios empresariales intensivos en conocimiento (SEIC)

2017 ◽  
Vol 12 (23) ◽  
Author(s):  
Jorge Romero Amado ◽  
Vania López Toache
Keyword(s):  
Service Sector ◽  
Innovation System ◽  
Business Services ◽  
Knowledge Intensive Business Services ◽  
Palabras Clave ◽  
El Sistema ◽  
Recursos Humanos ◽  
Knowledge Intensive ◽  
Globalized World ◽  
Innovation Knowledge

Keywords: economy, innovation, knowledge intensive business services.JEL: O30, O14, M10Abstract: Innovation is vital to the economies and companies that want to compete in an increasingly globalized world. This has been widely studied in the production of goods; however, in the service sector is poorly understood. The Knowledge Intensive Business Services (KIBS) are intermediate companies that provide services to businesses and cover several areas, from legal consulting to human resources, through research and development (R&D), accounting, marketing, etc. This paper presents a review of studies conducted to determine the relevance of KIBS regarding the generation of innovation in production and its role in the national innovation system. Research shows that the influence of KIBS helps to create and disseminate innovation in enterprises and in the regions where they operate, that is why their role is important in the innovation system and in the economy of countries. Palabras clave: economía, innovación, servicios empresariales intensivos en conocimiento.JEL: O30, O14, M10Resumen: La innovación es indispensable en las economías y empresas que quieren competir en un mundo cada vez más globalizado. Ésta ha sido ampliamente estudiada en la producción de bienes, sin embargo, en el sector servicios es poco conocida. Los Servicios Empresariales Intensivos en Conocimiento (SEIC), son empresas que prestan servicios intermedios a los negocios y abarcan varios áreas, desde consultoría legal hasta de recursos humanos, pasando por Investigación y Desarrollo (I+D), contabilidad, mercadeo, etc. En este trabajo se presenta una revisión de los estudios realizados para conocer la relevancia de los SEIC en cuanto a la generación de innovación en la producción, así como su papel en el sistema nacional de innovación. Las investigaciones señalan que la influencia de los SEIC contribuye a crear y difundir innovación en las empresas y en las regiones donde actúan, por eso es relevante su papel en el sistema de innovación y en la economía de los países.

scholarly journals Innovative capacity dynamics: KIBS dimensions

2017 ◽  
Vol 14 (4) ◽  
pp. 438
Author(s):  
Ronnie J-Figueiredo ◽  
João J. Ferreira ◽  
Gilson Lima ◽  
Júlio Vieira Neto
Keyword(s):  
Conceptual Model ◽  
Service Sector ◽  
Web Of Science ◽  
Economic Sectors ◽  
Business Services ◽  
Knowledge Intensive Business Services ◽  
Proposed Model ◽  
Scientific Papers ◽  
Knowledge Intensive ◽  
Innovative Capacity

The objective of this paper is to explain how the elements of a conceptual model based on KIBS (Knowledge Intensive Business Services) can be applied in an integrated way to assess the innovative capacity of firms in the service sector. The building of the model is based on a bibliometric analysis of the central theme KIBS, in the databases Scopus and ISI Web of Knowledge (Web of Science). We propose a conceptual model, which brings together several dimensions that have not yet been tested in economic sectors. These dimensions are: KIBS, knowledge creation, knowledge transfer, innovation and innovative capacity. The research presents interesting features from the scientific papers analyzed, highlighting gaps that gave origin to the proposed model.

Organizational Innovation in Knowledge Intensive Business Services: The role of Networks, Culture and Resources for Innovation

2021 ◽  
pp. 231971452110207
Author(s):  
Amit Sareen ◽  
Sharadindu Pandey
Keyword(s):  
Service Sector ◽  
Organizational Innovation ◽  
Organizational Structures ◽  
Cross Sectional Survey ◽  
Business Services ◽  
Cross Sectional ◽  
Knowledge Intensive Business Services ◽  
Knowledge Intensive ◽  
Positive Effect

Among the service sector firms, knowledge-intensive business services (KIBS) are highly innovative. Traditionally, innovation has looked from a product or process innovation point of view. However, companies may also innovate in terms of their administrative processes and organizational structures, and this is referred to as Organizational Innovation (OI). Organizations have network relationships with their Customers (NC), Suppliers (NS), Select Competitors (NCOM) and Investors (NI). These networks are important sources of knowledge, technology and resources. Furthermore, the Culture for Innovation (CI) and Resources for Innovation (RI) within a firm needs to be considered. The study evaluates the role of NC, NS, NCOM, NI, CI and RI on OI. A cross-sectional survey of middle- to senior-level executives in KIBS firms in India was carried out, and it was found that CI and NI have a positive effect on OI, while NC has a moderately positive effect on OI. A culture for innovation in KIBS firms stimulates innovation. Strategic investors are able to bring knowledge from the outside world and thus play an important role in OI. Similarly, client relationships may foster OI as administrative processes, and organizational structures need to be aligned to the needs of the clients.

Innovation Propensity in Knowledge Intensive Business Services (KIBS)

2016 ◽  
pp. 20-40
Author(s):  
Sandra Pinto ◽  
Luísa Cagica Carvalho ◽  
Sandra Nunes
Keyword(s):  
Multivariate Analysis ◽  
Literature Review ◽  
Service Sector ◽  
Descriptive Analysis ◽  
Business Services ◽  
Knowledge Intensive Business Services ◽  
Knowledge Intensive

This research intends to contribute with some insights towards a better understanding of Portuguese KIBS. And analyze their propensity to innovation when comparing with service sector. The chapter firstly presents a literature review about KIBS and secondly, provides a descriptive analysis and a multivariate analysis using CIS2008 (Community Innovation Survey2008) and CIS2010 applied to Portuguese KIBS.

scholarly journals FROM CREATIVE INDIVIDUALS TO CREATIVE CAPITAL: VALUE CREATION AND APPROPRIATION STRATEGIES OF CREATIVE KNOWLEDGE-INTENSIVE BUSINESS SERVICES

2015 ◽  
Vol 19 (02) ◽  
pp. 1550016 ◽  
Author(s):  
CLAUDIO DELL'ERA ◽  
PAOLO LANDONI ◽  
ROBERTO VERGANTI
Keyword(s):  
Value Creation ◽  
Service Sector ◽  
Value Appropriation ◽  
Business Services ◽  
Internet Applications ◽  
Knowledge Intensive Business Services ◽  
Creative Capital ◽  
Knowledge Intensive ◽  
Individual Asset

In the increasingly knowledge-based economy, the role of the service sector, and in particular, of Knowledge Intensive Business Services (KIBS), is widely acknowledged. KIBS are considered 'bridges of innovation'. Furthermore, in addition to this pivotal role in supporting the competitiveness and development of other firms, KIBS sectors are, per se, increasingly relevant in terms of economic dimensions and employment. Creative KIBS span architecture, advertising, multimedia and internet applications, branding, design agencies, etc and leverage creative processes and creative individuals. The importance of these firms is directly related to the increasingly acknowledged role of creativity and innovation for competitiveness. In fact, while some KIBS have grown to significant sizes in the creative sector (e.g., IDEO and Continuum Innovation), normally, these firms fail to grow and consist of only the founding professionals and a limited number of close collaborators. As argued by Florida and Goodnight (2005), the company's most important asset is its creative capital and this is not just a collection of individuals' ideas, but a product of interaction. This paper relies on a sample of eight Italian creative KIBS to analyse the value creation and appropriation strategies adopted by companies that were able to transform their creative capabilities from an individual asset to a company one (creative capital). On the basis of a theoretical framework that is derived from the literature and based on three pillars (Unique Assets Development, Unique Assets, and Unique Assets Value Appropriation), we identify several peculiar assets and strategies that are adopted by creative KIBS. Furthermore, we highlight the importance of Unique Asset Embodiment strategies, i.e., the importance of strategies for formalizing and codifying the unique assets in specific technologies, archives, processes, and even products. We show that these strategies allow (i) to extract more value from the already adopted value appropriation strategies and (ii) to adopt specific strategies of value appropriation.

scholarly journals Knowledge-intensive business services and innovation performance in Brazil

2019 ◽  
Vol 17 (1) ◽  
pp. 58-74 ◽  
Author(s):  
Juliana Bonomi Santos
Keyword(s):  
Innovation System ◽  
Innovation Performance ◽  
Economic Sectors ◽  
Business Services ◽  
Content Type ◽  
Knowledge Intensive Business Services ◽  
Knowledge Intensive ◽  
The Relationship ◽  
Innovation Outcomes ◽  
Analyze Data

Purpose The purpose of this paper is to identify the way different economic sectors in Brazil use knowledge-intensive business services (KIBS) and explore which features of KIBS use are associated with better innovation outcomes. Design/methodology/approach Clusters and regression analyses were used to analyze data from the national innovation survey (PINTEC) from 2014. Findings The results show that most of the 55 sectors of the Brazilian economy studied make little use of KIBS, but industries in which firms that interact with KIBS providers also have better innovation performance and offer more innovative offerings. The relationship with higher education institutions and research institutes proved particularly relevant, while the interaction with consultancy firms seems to be a strategy that leaves firms “stuck in the middle”. Originality/value The outcomes confirm the arguments of the literature that the use of KIBS has positive outcomes for customer firms. More importantly, however, the paper complements the existing literature by showing that the type of KIBS used in each country is relevant to understand firms’ innovation performance. The outcomes can guide firms and public policy initiatives oriented at the articulation of the national innovation system.

Wissensintensive unternehmensorientierte Dienstleistungen als regionale Innovationssysteme

2003 ◽  
Vol 47 (1) ◽  
pp. 1-14 ◽  
Author(s):  
Hans-Dieter Haas ◽  
Susanne Lindemann
Keyword(s):  
Innovation System ◽  
Regional Innovation System ◽  
Regional Innovation Systems ◽  
Regional Innovation ◽  
Business Services ◽  
Location Factor ◽  
Know How ◽  
Knowledge Intensive Business Services ◽  
Creative Environments ◽  
Knowledge Intensive

Knowledge intensive business services (KIBS) as regional innovation systems. The number of business enterprises in a particular region represents a location factor that reflects the ability to develop a regional innovation system. Specialization resulting in branches equipped with pertinent, intensive know-how and the degree of intensity of the knowledge of these branches provide significant hints about the extent of specialized information present as well as about the potential for transferring knowledge within company networks. By identifying branches endowed with concentrated knowledge and by analyzing cases of specialization in a region, the contribution in hand offers an initial indication about the quantification of creative environments.

Sign in / Sign up

Export Citation Format

Share Document