scholarly journals A Business Processes Model for the Integration of Over-The-Top Platforms in Communications Service Providers Operations

2021 ◽  
Vol 6 (1) ◽  
pp. em0131
Author(s):  
Carolina Fernandes ◽  
Rui Cruz
Keyword(s):  
Business Processes ◽  
Service Providers ◽  
Over The Top

scholarly journals CLOUD TECHNOLOGIES IN BUSINESS MANAGEMENT

2021 ◽  
Vol 4 (39) ◽  
pp. 294-301
Author(s):  
V. Gevko ◽  
O. Vivchar ◽  
V. Sharko ◽  
О. Radchenko ◽  
M. Budiaiev ◽  
...  
Keyword(s):  
Business Processes ◽  
Service Providers ◽  
De Novo ◽  
Cloud Service ◽  
Jel Classification ◽  
Digital Transformation ◽  
Cloud Services ◽  
Modern World ◽  
High Tech ◽  
Cloud Technologies

Abstract. The modern world is in the phase of active implementation of digitalization of most processes, including cloud technologies, which is also associated with the introduction of quarantine measures in most countries. Over the past decade, the average annual growth of the cloud services market has expanded by about 50% to more than $ 220 billion. This figure is projected to exceed $ 500 billion in the near future. Currently, a large number of cloud service companies are concentrated in the market. All companies can be classified into national, operating within one country, and international, operating in many countries simultaneously. In Ukraine, the leader is the high-tech company De Novo, which provides services in the segment of corporate clients based on VMware, EMC, Microsoft Azure solutions. Competitors are well-known foreign IT giants, namely: Oracle, IBM, Google, Microsoft, Amazon, HP and others. The Ministry of Digital Transformation of Ukraine plays an important role in this area. The latter signed an agreement with Microsoft to implement the Azure Expansion Program and accelerate Ukraine's digital transformation, including the development of Azure cloud services for the sum of more than $ 500 million. The transition from physical, outdated IT technologies to new cloud services will allow companies to significantly reduce the cost of maintaining their own staff of IT professionals and engineers, reduce dependence on IT equipment suppliers and increase productivity and efficiency of the decisions made. The management of the enterprise can choose one of the offered models from the companies-providers: IaaS, PaaS, SaaS. The choice will depend on the immediate management needs and financial capabilities of the enterprise. In Ukraine, the biggest share of users of cloud services belongs to large utility companies and state enterprises, namely: Dija, Ministry of Internal Affairs, Kyiv Municipal Enterprise "Informatics", Prozorro, Ukrposhta, E-Health (National Health Center of Ukraine), Naftogaz and several other organizations. Thus, the introduction of cloud services involves digital business transformations, namely: optimization of business processes, acceleration of innovation, cost reduction and so on. Key words: IT technologies, cloud technologies, cloud service providers, management, business. JEL Classification L86, M15 Formulas: 0; fig.: 1; tabl.: 2; bibl.: 21.

scholarly journals Analysis of Recruitment System and Effective Selection for Front-Line Staff Outsource at Pt Garuda Indonesia (Persero) TBK

2021 ◽  
Vol 8 (5) ◽  
pp. 187-192
Author(s):  
Bobby Pratama Saragih ◽  
Harmein Nasution ◽  
Iskandarini .
Keyword(s):  
Business Processes ◽  
Service Providers ◽  
Front Line ◽  
Transportation Services ◽  
Line Staff ◽  
Effective Selection ◽  
Selection For ◽  
Owned Company ◽  
Recruitment System ◽  
Recruitment And Selection

PT Garuda Indonesia (Persero) TBK is a state-owned company whose business focus is transportation services pax and cargo. In carrying out its business processes, the Garuda Indonesia Company has a cooperation with PT Perdana Perkasa Elastindo (Persaels) in providing outsourced labor for front-line staff. The performance evaluation data of the front-line outsource staff stationed at Garuda Indonesia Medan Branch for the last 3 years (2015, 2016 and 2017), it was found that around 40% of the total front-line staff did not show good performance according to the company's needs. The purpose of this research is to identify the factors exist in the dimensions of the recruitment and selection system that are constraints, and formulate an effective recruitment process design and selection for outsourced front-line staff by outsourced service providers. The requirements of front-line staff met with the company needs as outsourced service users. The data analysis used descriptive qualitative technique. The results of the research on several factors from the existing recruitment and selection dimensions indicate that the factors of Job description, Job Requirements, Sources of recruitment, interview process and consistency in the implementation of the selection test are factors that become obstacles in producing competent outsourced front-line staff according to the needs of the company PT Garuda Indonesia ( Persero) TBK. Keywords: Recruitment system, front-line staff outsource, PT Garuda Indonesia (Persero) TBK.

Architecture of modern platforms for big data analytics

2021 ◽  
pp. 67-74
Author(s):  
Liudmyla Zubyk ◽  
Yaroslav Zubyk
Keyword(s):  
Big Data ◽  
Data Analytics ◽  
Business Processes ◽  
Service Providers ◽  
Big Data Analytics ◽  
Business Value ◽  
Third Party ◽  
Unstructured Data ◽  
Business Decision ◽  
World Industry

Big data is one of modern tools that have impacted the world industry a lot of. It also plays an important role in determining the ways in which businesses and organizations formulate their strategies and policies. However, very limited academic researches has been conducted into forecasting based on big data due to the difficulties in capturing, collecting, handling, and modeling of unstructured data, which is normally characterized by it’s confidential. We define big data in the context of ecosystem for future forecasting in business decision-making. It can be difficult for a single organization to possess all of the necessary capabilities to derive strategic business value from their findings. That’s why different organizations will build, and operate their own analytics ecosystems or tap into existing ones. An analytics ecosystem comprising a symbiosis of data, applications, platforms, talent, partnerships, and third-party service providers lets organizations be more agile and adapt to changing demands. Organizations participating in analytics ecosystems can examine, learn from, and influence not only their own business processes, but those of their partners. Architectures of popular platforms for forecasting based on big data are presented in this issue.

Client-Centric Cloud Service Composition

2017 ◽  
pp. 144-166
Author(s):  
Vivek Gaur ◽  
Praveen Dhyani ◽  
Om Prakash Rishi
Keyword(s):  
Service Composition ◽  
Large Scale ◽  
Business Processes ◽  
Service Providers ◽  
Service Selection ◽  
Cloud Service ◽  
Quality Parameters ◽  
End User ◽  
Cloud Service Composition ◽  
Tabu Search Methods

Recent computing world has seen rapid growth of the number of middle and large scale enterprises that deploy business processes sharing variety of services available over cloud environment. Due to the advantage of reduced cost and increased availability, the cloud technology has been gaining unbound popularity. However, because of existence of multiple cloud service providers on one hand and varying user requirements on the other hand, the task of appropriate service composition becomes challenging. The conception of this chapter is to consider the fact that different quality parameters related to various services might bear varied importance for different user. This chapter introduces a framework for QoS-based Cloud service selection to satisfy the end user needs. A hybrid algorithm based on genetic algorithm (GA) and Tabu Search methods has been developed, and its efficacy is analysed. Finally, this chapter includes the experimental analysis to present the performance of the algorithm.

Strategies for Business Process Outsourcing

2010 ◽  
pp. 188-210
Author(s):  
Subrata Chakrabarty
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Service Providers ◽  
Strategic Decision ◽  
Business Process Outsourcing ◽  
Comprehensive Overview ◽  
Application Service Providers ◽  
Application Service ◽  
Client Firm ◽  
Alliance Building

This chapter provides a comprehensive overview of business process outsourcing (BPO) strategies and analyzes related issues. The discussions in this chapter can serve as an aid to decision makers who face the great dilemma of whether to insource or outsource a process, and additionally how to handle outsourcing to offshore locations. While business processes themselves are activities that need to be performed efficiently, outsourcing them is essentially a strategic decision that can ultimately impact the competitiveness of the client firm. This chapter explores the risks and opportunities associated with the numerous strategies related to outsourcing and offshoring alternatives, business process migration, contracting and alliance building, the role of the vendor, the nature of the relationship, multiclient or multivendor relationships, infusing maturity and ushering transformations in business processes, locating required expertise and quantity of workers, and also utilizing on-demand software services from application service providers.

Collaborative Working in an ISP Environment

2011 ◽  
pp. 269-279
Author(s):  
Sathya Rao ◽  
Eric Mannie-Corbisier ◽  
Leszek Siwik
Keyword(s):  
Information And Communication Technologies ◽  
Communication Networks ◽  
Business Models ◽  
Business Processes ◽  
New Technologies ◽  
Service Providers ◽  
Data Communication ◽  
The Internet ◽  
Sustainable Business ◽  
Internet Service

The way of life has changed with the introduction of information and communication technologies (ICT) in every one’s day to day activities and the business. As ICT technologies are constantly evolving, many people attribute the success of enterprises to the ways they deploy and take advantage of new technologies, not only to make their operations more efficient but most importantly to refine and adopt new effective and adaptive business models. Since the advent of the Internet and the very first Internet service providers (ISP) in operation, the traditional ISP market has been in constant evolution due to the gradual globalisation and commoditisation of ISP services. Deregulation and ICT policies have fostered competition (e.g., unbundling of the local loop and so forth) as well. The Internet is as an important channel of interaction inside and/or outside enterprises. The essence of the Internet is conducting business and running of business processes over data communication networks based on nonproprietary standards (Porter, 2001). The World Wide Web as a portal represents a major electronic business (e-business) platform accessed through communication channels provisioned by network and service providers (such as ISDN, DSL, WLAN, UMTS, etc.). There are many challenging aspects of the e-Business that must be considered for a sustainable business of an ISP (Petrie et al., 2004).

Strategies for Business Process Outsourcing

2011 ◽  
pp. 204-229 ◽  
Author(s):  
Subrata Chakrabarty
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Service Providers ◽  
Strategic Decision ◽  
Business Process Outsourcing ◽  
Comprehensive Overview ◽  
Application Service Providers ◽  
Application Service ◽  
Client Firm ◽  
Alliance Building

This chapter provides a comprehensive overview of business process outsourcing (BPO) strategies and analyzes related issues. The discussions in this chapter can serve as an aid to decision makers who face the great dilemma of whether to insource or outsource a process, and additionally how to handle outsourcing to offshore locations. While business processes themselves are activities that need to be performed efficiently, outsourcing them is essentially a strategic decision that can ultimately impact the competitiveness of the client firm. This chapter explores the risks and opportunities associated with the numerous strategies related to outsourcing and offshoring alternatives, business process migration, contracting and alliance building, the role of the vendor, the nature of the relationship, multiclient or multivendor relationships, infusing maturity and ushering transformations in business processes, locating required expertise and quantity of workers, and also utilizing on-demand software services from application service providers.

Pragmatic-Driven Approach for Service-Oriented Analysis and Design

2011 ◽  
pp. 97-128 ◽  
Author(s):  
Remigijus Gustas
Keyword(s):  
Business Processes ◽  
System Analysis ◽  
Service Providers ◽  
System Development ◽  
Traditional System ◽  
Analysis And Design ◽  
Service Oriented ◽  
System Development Methodologies ◽  
Service State ◽  
Pragmatic Aspects

This chapter presents a pragmatic-driven approach for service-oriented information system analysis and design. Its uniqueness is in exploiting a design foundation for graphical description of the semantic and pragmatic aspects of business processes that is based on the service-oriented principles. Services are viewed as dynamic subsystems. Their outputs depend not only on inputs, but on a service state as well. Intentions of business process experts are represented in terms of a set of pragmatic dependencies, which are driving the overall system engineering process. It is demonstrated how pragmatic aspects are mapped to conceptual representations, which define the semantics of business design. In contrast to the traditional system development methodologies, the main difference of the service-oriented approach is that it integrates the static and dynamic aspects into one type of diagram. Semantics of computation independent models are expressed by graphical specifications of interactions between service providers and service consumers. Semantic integrity control between static and dynamic dependencies of business processes is a one of the major benefits of service-oriented analysis and design process. It is driven by pragmatic descriptions, which are defined in terms of goals, problems and opportunities.

scholarly journals Methodology for the Regulation of Over-the-top (OTT) Services: The Need of A Multi-dimensional Perspective

2018 ◽  
pp. 101-110
Keyword(s):  
Service Providers ◽  
Contemporary Literature ◽  
New Economy ◽  
Influential Factors ◽  
Market Model ◽  
Cooperative Approach ◽  
The Past ◽  
Different Types ◽  
Regulatory Approach ◽  
Over The Top

Over the past decade, the contemporary literature has addressed the emerging factors influencing the new economy of over-the-internet and over-thetop (OTT). The growth of the OTT market conveyed the need for the discussion on the best possible and most appropriate regulatory approach that should be undertaken. This study emphasizes the importance of a multi-dimensional outlook for OTT regulation in order to uncover different types of OTT services. This outlook includes the diverse forms of relationship between new and current influential factors (i.e., market model, business impact, infrastructure requirements) and area of regulation. This paper describes a balanced regulatory framework based on a cooperative approach that is more effective for OTTs. Similarly, the OTT regulation has not been included in the regulatory agenda in Turkey due to low penetration rates and cooperative approach between OTT service providers and telco companies. As a result, this work proposes a multi-dimensional methodology for this emerging new area that requires regulation.

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