scholarly journals A Proposal of Measures Towards a Qualitative Enhancement of Bus Transport Services in the Primorsko-goranska County

Pomorstvo ◽  
2018 ◽  
Vol 32 (1) ◽  
pp. 50-58
Author(s):  
Siniša Vilke ◽  
Tomislav Krljan ◽  
Borna Debelić
Keyword(s):  
Qualitative Data ◽  
Current Situation ◽  
Passenger Transport ◽  
Transport Service ◽  
The Public ◽  
Transport Services ◽  
Passenger Flows ◽  
Bus Transport ◽  
Density Rate

The survey, which consisted of counting, polling and recording, has provided data on the existing volume of passenger flows in public bus stations/terminals within the Primorsko-goranska (Littoral-Mountainous) County (hereinafter: the PG County), the density rate of passengers on bus lines that operate on County connections and on bus lines connecting the PG County with other counties in Croatia. In addition to the quantitative parameters, the qualitative data were analyzed that had been obtained by polling passengers at the Rijeka bus terminal, whereupon detailed opinions of direct users of the service were elaborated with the aim of obtaining a picture of the current situation of the public bus transport in the PG County. The data collected were used in evaluating the quality of the passenger transport service provided and in determining measures to be taken in order to bring both the actual quality of transport and the satisfaction of passengers to a higher level.

scholarly journals Quality of Transport Service in Intercity Road Passenger Transport: A Literature Review

2020 ◽  
pp. 18-28
Author(s):  
Tomislav Bubalo ◽  
◽  
Marijan Rajsman
Keyword(s):  
Quality Management ◽  
Road Transport ◽  
Passenger Transport ◽  
Transport Service ◽  
The Public ◽  
The Road ◽  
Public Road ◽  
Transport Services ◽  
Business Excellence

Achieving an adequate level of quality of transport services is a prerequisite for providing transport services. Certain level of quality of transport services is essential for the operation of intercity road passenger transport due to the increasingly competitive competitiveness of road transport companies in the transport services market. The topic of this research is also based on the presented topic, primarily through a comprehensive and systematic presentation of the current scientific knowledge in the area of quality management in road passenger transport. The structure of the public road transport system and the quality of transport services are described. The paper presents the quality of transport services as the basis of business excellence of road transport companies. Various models of quality management of transport services are described, as well as methods of assessing the quality of transport services in road passenger transport. The review is displayed of the current scientific research on the elements of quality of transport services in road passenger transport. The purpose of the research is to improve the methodology for assessing the quality of transport services with the aim of optimizing business and competitiveness of the road transport company.

scholarly journals Development of specialized models of urban passenger transportation

2019 ◽  
Vol 67 ◽  
pp. 03005
Author(s):  
Evgeniy Kolbachev ◽  
Natalya Napkhonenko ◽  
Maryna Karayeva ◽  
Dmytro Maloshtan
Keyword(s):  
Cost Reduction ◽  
Heuristic Method ◽  
Passenger Transport ◽  
Transport Service ◽  
Criterion Function ◽  
Passenger Transportation ◽  
Transport Services ◽  
Effective Transport ◽  
Passenger Flows ◽  
Transport Problems

Peculiarities of transport services for the transportation of passengers, which must be taken into account when creating logistics models for organizing and managing passenger flows, are considered. Need of cost reduction of time of passengers for transport service is proved. The conclusion is drawn on need of the effective transport system creation, for the purpose of observance of intervals of the movement of buses on routes. The possibility of use of architectural approximations classes for the solution of transport logistics problems is analysed. The methods used for solving transport problems where the most widespread is modeling and algorithmization of the determined task formulation strategy with use of a classical algorithm of mathematical programming are considered. The prospects of a meta-heuristic method use is a genetic algorithm for the solution of tasks of the control of city passenger transport adapted to objective conditions are proved. The main features of genetic algorithms consisting in an opportunity by optimization to use criterion function and to consider the necessary number of restrictions are defined. The structure of a chromosome which represents the coded option of the movement of the bus in real time depending on a road situation is received.

scholarly journals Calculation of total costs when ensuring railway passenger transport at the Bratislava to Banská Bystrica line

2017 ◽  
Vol 5 (2) ◽  
pp. 41-45
Author(s):  
Zdenka Záhumenská ◽  
◽  
Jozef Gašparík ◽  
Milan Škorupa ◽  
Petr Vladimirovich Kurenkov
Keyword(s):  
Great Emphasis ◽  
Quality Of Services ◽  
Passenger Transport ◽  
Long Distance ◽  
The Public ◽  
Railway Company ◽  
Railway Passenger Transport ◽  
Passenger Flows ◽  
Railway Passenger

Nowadays, great emphasis is placed on the quality of services provided in rail passenger transport, which is influenced by several factors. The competition between operators in the public tender when ordering paths in long-distance rail passenger transport is very significant. The aim of this article is to analyse steps of the Slovak government in the announcement of the first public tenders to provide subsidized transport of a selected line and to determine conditions for this tender. During 2015, Slovak Ministry of Transport began to take steps towards the liberalisation of the long-distance domestic rail passenger service on the Bratislava to Banská Bystrica line, which opened up the market for domestic passenger services to a new railway company. The Bratislava to Banská Bystrica line was chosen because of the provision of sufficient transport performance and passenger flows. The liberalisation process of the Bratislava to Banská Bystrica line is still ongoing, and has entered competitive conditions and criteria stage, although the tender had yet to be concluded in 2015.

Indore City Bus Transport Service (B)

2010 ◽  
pp. 1-29
Author(s):  
G Raghuram ◽  
Satyam Shivam Sundaram ◽  
Himanshu Patni
Keyword(s):  
Transport System ◽  
Public Transport ◽  
Madhya Pradesh ◽  
Maintenance Cost ◽  
Transport Service ◽  
The Public ◽  
City Bus ◽  
Transport Services ◽  
Public Transport Services ◽  
Bus Transport

Towards the end of 90s, mounting losses forced Madhya Pradesh State Road Transport Corporation (MPSRTC), the sole provider of public transport in Madhya Pradesh, to suspend their urban services. As a consequence, organized public transport services ceased to exist in Indore, the largest metropolitan city of the state of Madhya Pradesh. This void was filled by Intermediate Public Transport (IPT) consisting of minibuses, tempos and auto rickshaws. As of January 2004, 300 private minibuses, 150 tempos, and 10,000 auto rickshaws were plying as IPT, but with poor service levels. Lack of public transport was a catalyst for rapid increase in personalized vehicles, and high level of pollution and accidents. Worried over the rapid growth of personalized vehicles, and high levels of pollution and accidents in Indore, policy makers and administrators had made several attempts of reviving the public transport system in the city. In 2005, the Collector and District Magistrate of Indore decided to make another attempt of reviving the public transport. The two cases, Indore City Bus Transport Service (A) and Indore City Bus Transport Service (B) discuss the complexity involved in the planning, rolling out, and running of public transport services in Indore on a sustainable basis. Case (A) details the prevalent socio-economic condition, travel characteristics, and positions taken by various stakeholders on provisioning of public transport service in Indore as of November 2005. Case (B) discusses the challenges during the growth and operation of the services as of June 2008. Unprecedented rise in crude oil prices along with (i) increase in maintenance cost of buses, price of new buses, and bank interest and (ii) decrease/marginal increase in the fare box revenue (more people were shifting to passes) and advertisement revenue depleted the margin of the operators. The fares had not been increased since the launch of services in February 2006. It was clear that Indore City Transport Service Limited (ICTSL), the SPV created to run the transport system, would survive only if operators were able to survive. The readers have to take the position of the board of ICTSL and consider various options available to them for running the services on a sustainable basis.

scholarly journals Structure of Passenger Transport Service Utility for Population

2021 ◽  
pp. 5-16
Author(s):  
Y. V Nahornyi ◽  
І. Є Ivanov
Keyword(s):  
Quality Management ◽  
Public Transport ◽  
Traffic Management ◽  
Positive Impact ◽  
Passenger Transport ◽  
Population Mobility ◽  
Transport Service ◽  
Technological Parameters ◽  
Transport Services

Purpose. The research is aimed at the development of scientific and technological bases for determining the utility of passenger transport services for the population in the conditions of formation of phased quality management. Methodology. The structure of the utility of passenger transport services for the population is determined on the basis of developing a systematic representation of the characteristic impact of the perception of management decisions effectiveness for improving the quality of transport services on mobility. The account of complex system properties of city public passenger transport is realized by construction of interlevel interrelations and establishment of methodical regulations for coordinating the parameters of quality management of public transport service with the indicators of its utility perception. Findings. The presented logical sequence of population mobility formation is based on reproduction of the general conditions of increasing transport service utility due to step-by-step realization of control actions that makes it possible to establish conditions of their expediency and parameterization. A model of marginal utility has been developed to qualitatively assess the technological utility of urban public passenger transport. It is presented in the form of a category that reproduces the relationship between the result of changes in the quality of transport services, consumer utility of transport services and the level of resources used. Originality. The procedure for assessing the consumer utility of urban public passenger transport has been formalized, which, in contrast to the existing ones, is based on the established impact of technological parameters of routes on the formation of population mobility and ensures accounting of transport service quality indicators in determining the technological utility. Practical value. The application of the theory of utility in improving the operation of urban public passenger transport in general contributes to the development of the theory of passenger traffic management and can significantly increase the effectiveness of the choice of rational management measures to improve technological processes and the quality of transport services. The conditions for the formation of a positive impact of consumer utility of urban passenger transport on the mobility of the urban population are established. Based on the selected connection, it is possible to form a system of parameters for assessing the quality of public transport services.

scholarly journals Impact of COVID-19 and Anti-Pandemic Measures on the Sustainability of Demand in Suburban Bus Transport. The Case of the Slovak Republic

2021 ◽  
Vol 13 (9) ◽  
pp. 4967
Author(s):  
Vladimír Konečný ◽  
Mária Brídziková ◽  
Šimon Senko
Keyword(s):  
Slovak Republic ◽  
Regional Level ◽  
Transport Systems ◽  
Transport Sector ◽  
Passenger Transport ◽  
Transport Service ◽  
Transport Services ◽  
Social And Economic Development ◽  
Second Wave ◽  
Bus Transport

The COVID-19 pandemic has had a major impact on global social and economic development, including the transport sector. To prevent the spread of COVID-19, individual states had to take radical measures, including the closure of schools, offices, and businesses. At present, an extraordinary situation persists in the Slovak Republic in connection to the COVID-19 pandemic, which continues to influence the behavior and decisions of passengers when using public passenger transport. Anti-pandemic measures in the Slovak Republic were reflected in a decrease in the mobility of the population in public passenger transport; the change in mobility manifested to different extents in individual regions of the Slovak Republic. Our research at the regional level is focused on the Žilina self-governing region. The net impact of the COVID-19 pandemic in 2020 was clear through a year-on-year decrease in the number of total passenger transport systems for suburban bus transport (SBT) in ŽSK by 40.2% in March, in April by 70.0%, and in May by 60. 2%. There was a more significant decrease in the number of passengers in the first wave of the pandemic in the first half of 2020 than during the second wave of the pandemic in the second half of 2020. The decrease in demand was most pronounced in April 2020 in pupils and students aged 15 years (−89.3%), in children under 6 years (−85.7%), and in seniors over 65 (−80.0%). A time series of past demand for SBT in the Žilina self-governing region, including data from the pandemic period used for forecasts of single-criteria, reduced the reliability of estimated future values of demand. Estimated future demand values are an important part of SBT’s transport service plans for ensuring an adequate supply of transport services in order to maintain demand.

Indore City Bus Transport Service (A)

2010 ◽  
pp. 1-15
Author(s):  
G Raghuram ◽  
Satyam Shivam Sundaram
Keyword(s):  
Transport System ◽  
Public Transport ◽  
Madhya Pradesh ◽  
Transport Service ◽  
The Public ◽  
City Bus ◽  
Transport Services ◽  
The City ◽  
Public Transport Services ◽  
Bus Transport

Towards the end of 90s, mounting losses forced Madhya Pradesh State Road Transport Corporation (MPSRTC), the sole provider of public transport in Madhya Pradesh, to suspend their urban services. As a consequence, organized public transport services ceased to exist in Indore, the largest metropolitan city of the state of Madhya Pradesh. This void was filled by Intermediate Public Transport (IPT) consisting of minibuses, tempos and auto rickshaws. As of January 2004, 300 private minibuses, 150 tempos, and 10,000 auto rickshaws were plying as IPT, but with poor service levels. Lack of public transport was a catalyst for rapid increase in personalized vehicles, and high level of pollution and accidents. Worried over the rapid growth of personalized vehicles, and high levels of pollution and accidents in Indore, policy makers and administrators had made several attempts of reviving the public transport system in the city. In 2005, the Collector and District Magistrate of Indore decided to make another attempt of reviving the public transport. The two cases, Indore City Bus Transport Service (A) and Indore City Bus Transport Service (B) discuss the complexity involved in the planning, rolling out, and running of public transport services in Indore on a sustainable basis. Case (A) details the prevalent socio-economic condition, travel characteristics, and positions taken by various stakeholders on provisioning of public transport service in Indore as of November 2005. The readers have to conceptualize the transport system for the city and take the position of the Collector and District Magistrate of Indore to prepare a note that would be submitted to the state cabinet for their approval. Case (B) discusses the challenges during the growth and operation of the services as of June 2008.

ANALYSIS OF THE SELECTED EVALUATION FACTORS IN PUBLIC PASSENGER TRANSPORT USING PIOTRKOW TRYBUNALSKI AS AN EXAMPLE

2021 ◽  
Vol 64 (2) ◽  
pp. 30-37
Author(s):  
Arkadiusz JÓŹWIAK ◽  
Aleksander Ślęzak
Keyword(s):  
Numerical Data ◽  
Passenger Transport ◽  
The Public ◽  
Transport Services ◽  
The Subject

The aim of the article is to analyse the selected evaluation factors of the quality of transport services in the public passenger transport using Piotrów Trybunalski as an example. Based on the analysis of the literature on the subject, the examples of factors and criteria for evaluating public passenger transport are presented. Then, numerical data characterising the needs for passenger transport in Piotrków Trybunalski were analysed. Based on this, a questionnaire was developed consisting of 10 questions regarding the quality of transport services provided by MZK Piotrków Trybunalski, and then interviews were conducted. The conclusions from the research are included in the article.

scholarly journals Service quality management in public passenger transport

Tehnika ◽  
2020 ◽  
Vol 75 (4) ◽  
pp. 403-410
Author(s):  
Dragan Rajković ◽  
Saša Vasiljević
Keyword(s):  
Quality Management ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Local Community ◽  
Quality Management System ◽  
Passenger Transport ◽  
Transport Service ◽  
Huge Number ◽  
Transport Services

One of the primary targets in performing and providing a transport service is the quality of that service. The procedure of working in transportation is specific, especially in public passenger transport, where the users or passengers are present in creating and providing the service. A huge number of methods and standards are available to the carrier in order to manage the service quality and customer satisfaction. The paper presents elements of quality management system (QMS) with focus on public passenger transport (PPT). Specific standards for the quality of passenger transport services EN 13816 and EN 15140 are also analyzed. Service quality measuring can be realized by users - passengers, carriers, mystery passengers, local community. The most commonly used method is survey. A selected review of PPT users customer satisfaction is provided at the end of the paper.

scholarly journals Research on Demand for Bus Transport and Transport Habits of High School Students in Žilina Region

2017 ◽  
Vol 8 (2) ◽  
pp. 47-58 ◽  
Author(s):  
Vladimír Konečný ◽  
Róbert Berežný ◽  
František Petro ◽  
Martina Trnovcová
Keyword(s):  
High School ◽  
High School Students ◽  
Significant Part ◽  
Passenger Transport ◽  
School Students ◽  
On Demand ◽  
Transport Services ◽  
Bus Transport

Abstract The paper deals with the analysis of demand for bus transport to examine determinants of demand and practices of high school students based on survey of their transport habits in Žilina Region. Transport habits of students are individual and variable in time. This group of passengers is dependent on public passenger transport services because of their travelling to schools. Significant part of demand for public passenger transport is also formed by this this group of passengers. The knowledge of student's transport habits may help in process of adaptation of offering and quality of transport serviceability what may subsequently stabilize demand for public passenger transport.

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