scholarly journals UPAYA GENERAL STORE SECTION DALAM MENCIPTAKAN KEPUASAN PELANGGAN

2018 ◽  
Author(s):  
Yuliani putri
Keyword(s):  
Good Condition ◽  
Special Treatment ◽  
General Store ◽  
Qualitative Descriptive ◽  
Guest Satisfaction ◽  
Staff Cost ◽  
The Phoenix ◽  
Research Show

General Store is one of the important sections in Hotels that are included in Accounting Deparment. The General Store is a storage place for all operational items of the hotel. Each hotel makes its own efforts to keep the inventory of the hotel which will become the guest necessities.This research aims to know what efforts are made to maintain the quality of hotel operational goods through the role of General Store Special at The Phoenix Hotel Yogyakarta. Is in accordance with the standard or does not give special treatment to the operational goods (ignored).The research method used is qualitative descriptive method by collecting data through interview. Interviews were conducted with general store staff, cost control staff, Trainee Food & Beverage at The Phoenix Hotel Yogyakarta.The results of the research show that The Hotel Phoenix Yogyakarta made positive efforts that can reduce damage to goods stored in the general store and always ensure the goods that come to the guests in good condition. So that guests will feel satisfied. Guest satisfaction impacts on the hotel's reputation

scholarly journals UPAYA GERERAL STORE SECTION DALAM MENCIPTAKAN KEPUASAN PELANGGAN

2018 ◽  
Author(s):  
ITA NURJANAH ◽  
Yuliani putri ◽  
Repositori Online Pariwisata
Keyword(s):  
Good Condition ◽  
Special Treatment ◽  
General Store ◽  
Qualitative Descriptive ◽  
Guest Satisfaction ◽  
Staff Cost ◽  
The Phoenix ◽  
Research Show

General Store is one of the important sections in Hotels that are included in Accounting Deparment. The General Store is a storage place for all operational items of the hotel. Each hotel makes its own efforts to keep the inventory of the hotel which will become the guest necessities. This research aims to know what efforts are made to maintain the quality of hotel operational goods through the role of General Store Special at The Phoenix Hotel Yogyakarta. Is in accordance with the standard or does not give special treatment to the operational goods (ignored). The research method used is qualitative descriptive method by collecting data through interview. Interviews were conducted with general store staff, cost control staff, Trainee Food & Beverage at The Phoenix Hotel Yogyakarta. The results of the research show that The Hotel Phoenix Yogyakarta made positive efforts that can reduce damage to goods stored in the general store and always ensure the goods that come to the guests in good condition. So that guests will feel satisfied. Guest satisfaction impacts on the hotel's reputation

scholarly journals UPAYA GERERAL STORE SECTION DALAM MENCIPTAKAN KEPUASAN PELANGGAN

2018 ◽  
Author(s):  
ITA NURJANAH
Keyword(s):  
Good Condition ◽  
Special Treatment ◽  
General Store ◽  
Qualitative Descriptive ◽  
Guest Satisfaction ◽  
Staff Cost ◽  
The Phoenix ◽  
Research Show

ABSTRAC General Store is one of the important sections in Hotels that are included in Accounting Deparment. The General Store is a storage place for all operational items of the hotel. Each hotel makes its own efforts to keep the inventory of the hotel which will become the guest necessities.This research aims to know what efforts are made to maintain the quality of hotel operational goods through the role of General Store Special at The Phoenix Hotel Yogyakarta. Is in accordance with the standard or does not give special treatment to the operational goods (ignored).The research method used is qualitative descriptive method by collecting data through interview. Interviews were conducted with general store staff, cost control staff, Trainee Food & Beverage at The Phoenix Hotel Yogyakarta.The results of the research show that The Hotel Phoenix Yogyakarta made positive efforts that can reduce damage to goods stored in the general store and always ensure the goods that come to the guests in good condition. So that guests will feel satisfied. Guest satisfaction impacts on the hotel's reputation

scholarly journals Peran General Store Section dalam Mendukung Mutu Pelayanan Usaha Hotel

Media Wisata ◽  
2021 ◽  
Vol 17 (1) ◽  
Author(s):  
Ita Nurjanah ◽  
Hary Hermawan
Keyword(s):  
Good Condition ◽  
Special Treatment ◽  
General Store ◽  
Qualitative Descriptive ◽  
Staff Cost ◽  
Storage Place ◽  
The Phoenix ◽  
Research Show

General Store is one of the important sections in Hotels that are included in the accounting Deparment. A general store is a storage place for all operational items of the hotel. Each hotel makes its own efforts to keep the inventory of the hotel which will become the guest necessities. This research aims to know what efforts are made to maintain the quality of hotel operational goods through the role of the general store section at The Phoenix Hotel Yogyakarta. Is in accordance with the standard or does not give special treatment to the operational goods (ignored). The research method used is a qualitative descriptive method by collecting data through interviews. Interviews were conducted with general store staff, cost control staff, and trainees of food beverages at The Phoenix Hotel Yogyakarta. The results of the research show that The Hotel Phoenix Yogyakarta made positive efforts that can reduce damage to goods stored in the general store and always ensure the goods that come to the guests are in good condition so that guests will feel satisfied.

scholarly journals PERAN GERERAL STORE SECTION DALAM MENJAMIN KEPUASAN PELANGGAN DI THE PHOENIX HOTEL YOGYAKARTA

2019 ◽  
Author(s):  
ITA NURJANAH ◽  
Yuliani putri ◽  
Hary Hermawan
Keyword(s):  
Good Condition ◽  
Special Treatment ◽  
General Store ◽  
Qualitative Descriptive ◽  
Guest Satisfaction ◽  
Storage Place ◽  
The Phoenix ◽  
Research Show

General Store is one of the important sections in Hotels that are included in Accounting Deparment. The General store is a storage place for all operational items of the hotel. Each hotel makes its own eforts to keep the inventory of the hotel which will become the guest necessities. This research aims to know what eforts are made to maintain the quality of hotel operational goods through the role of General Store Special at The Phoenix Hotel Yogyakarta. Is in accordance with the standard or does not give special treatment to the operational goods (ignored). The research method used is qualitative descriptive method by collecting data through interview. Interviews were conducted with general store staf f Cost Control staf Trainee Food eeverage at The Phoenix Hotel Yogyakarta.The results of the research show that The Hotel Phoenix Yogyakarta made positive eforts that can reduce damage to goods stored in the general store and always ensure the goods that come to the guests in good condition. So that guests will feel satisfied. Guest satisfaction impacts on the hotel's reputation

PERAN GENERAL STORE SECTION DALAM MENDUKUNG MUTU PELAYANAN USAHA HOTEL

2019 ◽  
Author(s):  
Jurnal Media Wisata ◽  
ITA NURJANAH ◽  
Yuliani putri ◽  
Hary Hermawan
Keyword(s):  
Good Condition ◽  
Special Treatment ◽  
General Store ◽  
Qualitative Descriptive ◽  
Storage Place ◽  
Descriptive Method ◽  
The Phoenix ◽  
Research Show

General Store is one of the important sections in Hotels that are included in accounting Deparment. The general store is a storage place for all operational items of the hotel. Each hotel makes its own eforts to keep the inventory of the hotel which will become the guest necessities. This research aims to know what eforts are made to maintain the quality of hotel operational goods through the role of general store section at The Phoenix Hotel Yogyakarta. Is in accordance with the standard or does not give special treatment to the operational goods (ignored). The research method used is qualitative descriptive method by collecting data through interview. Interviews were conducted with general store staf, cost control staf, and trainee of food beverage at The Phoenix Hotel Yogyakarta. The results of the research show that The Hotel Phoenix Yogyakarta made positive eforts that can reduce damage to goods stored in the general store and always ensure the goods that come to the guests in good condition, so that guests will feel satisfied.

scholarly journals The role of the supervision of the school chairman as an effort to improve teacher professionalism in teaching

2021 ◽  
Vol 6 (1) ◽  
pp. 296
Author(s):  
Herlinawati Herlinawati ◽  
Muhammad Kristiawan ◽  
Alforqi Alforqi
Keyword(s):  
Learning Outcomes ◽  
Teacher Professionalism ◽  
Educational Institutions ◽  
Teaching Aids ◽  
Role Of Principal ◽  
Qualitative Descriptive ◽  
Principal Supervision ◽  
Descriptive Method

The principal is a leader in educational institutions that regulates and manages educational activities in schools. Therefore, school principals play an important role in improving the quality of education, especially improving teacher performance to be more enthusiastic and professional in teaching and developing themselves who are in charge of delivering lessons to students. This study aims to identify the role of principal supervision as an effort to improve teacher professionalism in teaching at SMA Negeri 10 OKU.This research was conducted at SMA Negeri 10 OKU. The research was carried out for 3 (three) months, starting from September 2020 to November 2020. The research method used was a qualitative descriptive method. Data collection techniques used include: (1) Interview or Interview; (2) Observation; (3) Documentation. Based on the research results, it was concluded that the principal had a role in the supervision carried out as an effort to improve teacher professionalism in teaching. It is known: (1) The role of principal supervision is evidenced by the teacher in planning lesson plans which are made reported and approved by the principal and according to the curriculum; (2) The role of principal supervision is proven by the teacher in carrying out the learning process in accordance with the learning device guidelines and using teaching aids; (3) The role of principal supervision is evidenced by the teacher evaluating the learning outcomes and reporting to the principal; (4) The role of principal supervision is evidenced by the teacher following up on the learning outcomes in accordance with the direction of the principal; (5) The role of principal supervision is evidenced by the teacher providing guidance to students.

scholarly journals Peran Kepala Sekolah Dalam Mengembangkan Mutu Budaya Organisasi

2018 ◽  
Vol 2 (2) ◽  
pp. 407
Author(s):  
ZM Abid Mohammady
Keyword(s):  
Organizational Culture ◽  
Field Research ◽  
Education Institution ◽  
Quality Of Education ◽  
A Value ◽  
Qualitative Descriptive ◽  
The Impact

Abstract: In the context of Indonesia, the quality of education seems to be something taboo to talk about, however, according to researchers the quality of education in Indonesia is very apprehensive. It is necessary for the role of headmaster and special efforts in developing a quality education institution through organizational culture as a value system that is understood, imbued, run jointly by members of the organization as a system of meaning or guidance for the organizers. This study aims to describe the three roles and impacts role of the headmaster role in developing the quality of organizational culture, they are: (1) the role of the headmaster as a manager; (2) the role of the headmaster as the educator; (3) the role of the headmaster as the supervisor; 4) The impact of the headmaster's role in developing the quality of organizational culture quality at SDMT Ponorogo. This research is categorized into a field research with qualitative descriptive approach and the research design was case study. The setting of study was at SDMT Ponorogo.  The findings showed that (1). The role of headmaster as manager encompasses conducting internal and external analysis, internalizing the Islamic value that is kemuhamadiyahan value. (2). The role of the headmaster as an educator includes involving educators in upgrading, workshops or training in order to provide opportunities for educators to improve their knowledge and skills by learning to the higher education, conducting cadre to members of organizational culture and creating jargon to motivate members of organizational culture. (3). The role of the headmaster as a supervisor comprises overseeing and Evaluating the performance and achievement of members of organizational culture, conducting weekly, monthly and semester meetings, monitoring achievements of educators and learners. (4) The impact of the school headmaster's role in developing the quality of organizational culture is organizational culture climate becomes harmonious and schools achieve more attainments.Abstrak: Dalam konteks Indonesia, mutu pendidikan seolah-olah menjadi barang yang tabu untuk diperbicangkan, dalam konteks tersebut kualitas pendidikan di Indonesia sangat memperihatinkan. Untuk itu diperlukan peran kepala sekolah dan Upaya khusus dalam mengembangkan sebuah mutu lembaga pendidikan melalui budaya organisasi sebagai sistem nilai yang dipahami, dijiwai, dijalankan secara bersama oleh anggota organisasi sebagai sistem makna atau pedoman bagi pelaku organisasi. Penelitian ini bertujuan untuk mendeskripsikan dan menjelaskan tiga peran serta dampak peran  kepala sekolah dalam mengembangkan mutu budaya organisasi, yaitu: (1) Peran kepala sekolah sebagai Manajer, (2) Peran kepala sekolah sebagai Educator, (3) Peran kepala sekolah sebagai supervisor, dan (4) Dampak peran kepala sekolah dalam mengembangkan mutu budaya organisasi di SDMT Ponorogo. Dengan menghasilkan temuan: (1).Peran kepala sekolah sebagai manajer diantaranya: melakukan analisis internal dan eksternal, menginternalisasi nilai keislaman yaitu nilai kemuhammadiahan. (2). Peran kepala sekolah sebagai educator diantaranya: mengikut sertakan pendidik dalam penataran, workshop atau pelatihan memberikan kesempatan kepada pendidik untuk meningkatkan pengetahuan dan keterampilannya dengan belajar ke jenjang pendidikan yang lebih tinggi, melakukan pengkaderan kepada anggota budaya organisasi. membuat jargon-jargon untuk memotivasi anggota budaya organisasi. (3). Peran kepala sekolah sebagai supervisor diantarnya: mengawasi dan mengevaluasi kinerja dan pencapaian anggota budaya organisasi, mengadakan rapat setiap, minggu, bulan dan semester, memantau prestasi pendidik dan peserta didik. (4) Dampak peran kepala sekolah dalam mengembangkan mutu budaya organisasi diantaranya: iklim budaya organisasi menjadi harmonis, sekolah menjadi lebih berprestasi.

scholarly journals Peran Supervisi Kepala Madrasah dalam Meningkatkan Mutu Pendidikan di MTs Negeri Kulon Progo

2020 ◽  
Vol 4 (2) ◽  
pp. 211-220
Author(s):  
Legiman
Keyword(s):  
Quality Improvement ◽  
Learning Objectives ◽  
Learning Activities ◽  
Quality Of Education ◽  
Factors Affecting ◽  
Qualitative Descriptive ◽  
Education Personnel

This research aims to determine the role of the head of Madrasah in improving the quality of education in MTs Negeri 4 Kulon Progo, and to help improve the competency of teachers in the learning activities with a real, measurable, controlled, directional program to achieve learning objectives. This research uses qualitative descriptive methods with data collection through observation, interviews and documentation. The results of this research are: 1) supervision of the head of the district of the state of the principal of the school 4 Kulon Progo includes education, managerial, administrator, supervisor, leader, innovator, and motivator; 2) The role of quality improvement is done by increasing the professionalism of teachers by giving opportunities to teachers; 3) Factors affecting the implementation of the head of the Madrasah include: the planning, implementation and follow-up that is carried out continuously to the teachers and education personnel.

scholarly journals Penerapan Manajemen Berbasis Sekolah dalam Mengembangkan Kualitas Peserta Didik

2020 ◽  
Vol 12 (2) ◽  
pp. 455
Author(s):  
Suci Nurpratiwi ◽  
Amaliyah Amaliyah
Keyword(s):  
School Environment ◽  
Teaching Staff ◽  
Total Quality ◽  
Study Approach ◽  
School Based ◽  
Qualitative Descriptive ◽  
Output Component ◽  
Process Component

This study discusses school-based management in relation to developing the quality of students. The purpose of this study is to determine and analyze the steps of each component of school management that affect the quality development of students. To approach this problem, the theoretical references used by G.A. Cole regarding open system management, and also a theory about the concept Total Quality Management. The research method used in this research is a qualitative descriptive method with a case study approach. Data collection was obtained through observation, interview, and documentation techniques. This study concludes that the development of the quality of students can be supported through a good management process, the components that influence it include the instrumental input component, including the role of a good headmaster, competent educational resources and teaching staff, complete and supporting infrastructure facilities, components environmental input includes establishing good relations with the school environment, parents, and related institutions, the process component includes the management of a conducive learning process, and the implementation of school culture as a manifest of the hidden curriculum, the output component is enhancement the quality of students.

scholarly journals Papel do enfermeiro junto aos pacientes com osteossarcoma e familiares

2019 ◽  
Vol 13 (2) ◽  
pp. 518
Author(s):  
Alexsandro Santos Crespo da Silva ◽  
Eliane Pereira Ramos ◽  
Rose Mary Rosa Costa Andrade Silva
Keyword(s):  
Health Education ◽  
Transmission Of Knowledge ◽  
Calidad De Vida ◽  
Qualitative Descriptive ◽  
Study Case ◽  
Real Practice ◽  
Education Nursing ◽  
Education Process

RESUMOObjetivo: identificar o papel dos enfermeiros no processo de educação em saúde junto aos pacientes com osteossarcoma e famíliares. Método: trata-se de estudo qualitativo, descritivo, relato de caso, com a incursão empírica junto à rotina dos enfermeiros do Instituto Nacional do Câncer (INCA). Consideram-se que participaram 20 enfermeiros que possuem relação direta com a rotina de cuidados dos pacientes com osteossarcoma. Usou-se como instrumento de coleta de dados um questionário com 11 indagações objetivas. Resultados: ressalta-se que é necessário oferecer o entendimento da realidade na prática da educação em saúde na rotina dos enfermeiros do INCA. Conclusão: conclui-se que, entre os enfermeiros do INCA e os enfermos e seus familiares há a verdadeira prática da educação em saúde justamente quando se estabelece a transmissão de conhecimentos e a melhora na qualidade de vida dos jovens assistidos com osteossarcoma. Descritores: Osteossarcoma; Educação em Saúde; Enfermagem; Adolescente; Neoplasia; Enfermeiro.ABSTRACTObjective: to identify the role of nurses in the health education process among osteosarcoma and family patients. Method: this is a qualitative, descriptive study, case report, with the empirical incursion next to the routine of the nurses of the National Cancer Institute (NCI). Twenty nurses are considered to be directly related to the care routine of patients with osteosarcoma. A questionnaire with 11 objective inquiries was used as instrument of data collection. Results: it is necessary to offer the understanding of reality in the practice of health education in the routine of NCI nurses. Conclusion: it is concluded that, among the NCI nurses and the patients and their families, there is a real practice of health education, precisely when it is established the transmission of knowledge and the improvement in the quality of life of the young people assisted with osteosarcoma. Descriptors: Osteosarcoma; Health education; Nursing; Adolescent; Neoplasia; Nurse.RESUMEN Objetivo: identificar el papel de los enfermeros en el proceso de educación en salud junto a los pacientes con osteosarcoma y familiares. Método: se trata de un estudio cualitativo, descriptivo, relato de caso, con la incursión empírica junto a la rutina de los enfermeros del Instituto Nacional del Cáncer (INCA). Se considera que participaron 20 enfermeros que tienen relación directa con la rutina de atención de los pacientes con osteosarcoma. Se utilizó como instrumento de recolección de datos un cuestionario con 11 indagaciones objetivas. Resultados: se resalta que es necesario ofrecer el entendimiento de la realidad en la práctica de la educación en salud en la rutina de los enfermeros del INCA. Conclusión: se concluye que entre los enfermeros del INCA y los enfermos y sus familiares hay la verdadera práctica de la educación en salud justamente cuando se establece la transmisión de conocimientos y la mejora en la calidad de vida de los jóvenes asistidos con osteosarcoma. Descriptores: Osteosarcome; Educación en Salud; Nursing; Adolescente; Neoplasia; Enfermero.

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