scholarly journals Consumers' Attitude towards Online Shopping in Janakpurdham

2021 ◽  
Vol 4 (1) ◽  
pp. 31-50
Author(s):  
Binod Shah ◽  
Uday Kishor Tiwari

The paper aims to explore about the use of Internet that changes the way consumers purchase goods and services. The growing number of internet users in Nepal provides a bright prospect for online shopping. Recent research has shown an interest in investigating the factors that affect the attitude of consumers towards online shopping. The study is being carried out to identify and analyze the factors that affect consumers' attitude towards online shopping in Janakpurdham and to examine the factors that motivate consumers to shop online. In this study, quantitative research method has been used. Questionnaire method is used to collect the data. The study has been done by convenient sampling method. The main finding of this study is that among the four factors (convenience, website design/features, time saving and security) selected for this research, the most attractive and influencing factor for online shopping is convenience, followed by time saving the second and thirdly security. Results have also showed that the website design/features are also important for online shopping. The findings also indicate that time saving is the most important factor that motivate consumers to shop online, followed by easy to purchase second and thirdly variety at one shop. This study is useful to understand the online shopping behavior of consumers.

2020 ◽  
Vol 10 (4) ◽  
pp. 78
Author(s):  
Zuzana Svobodová ◽  
Jaroslava Rajchlová

The issue of online shopping behavior is gaining importance with the continued development of e-commerce. E-commerce businesses that aim to be successful in the online market in the long run must consider the factors of online shopping behavior when creating and implementing their e-commerce strategy. This paper is focused on the strategic behavior of e-commerce from a perspective of the online customer. The aim of the paper is to evaluate the strategic position of e-commerce businesses that focus on online sales of electronics, based on their strategic behavior from the customer’s perspective. The first objective is to identify the current factors of online shopping behavior in the industry of online electronics. The second obejctive is to identify the current economic performance and financial strategy of e-commerce businesses and their relevance to strategic behavior in e-commerce. The third objective is to identify the possible differences in strategic behavior of e-commerce SMEs and e-commerce large businesses. The research methods employed were: situation analysis, benchmarking, quantitative research, selected methods of financial analysis. The selected methods of statistical induction were chosen to verify the research hypotheses. A research sample of 89 e-commerce businesses selling online electronics was selected for this research. It was found that most e-commerce businesses apply a balanced e-strategy based on the assessed factors of online shopping behavior that does not correspond to the progressive growth of e-commerce. Fifteen factors were identified that influence customers when choosing and buying electronics online. It was also found that the strategic behavior of e-commerce businesses is influenced by factors of online shopping behavior. Finally, it was found that the current balanced e-strategy of e-commerce businesses does not correspond with conservative financial strategy.


2021 ◽  
Vol 3 (163) ◽  
pp. 194-198
Author(s):  
A. Rossolov

This paper presents the experimental study results on exploring the latent demand for crowdshipping service. Factor analysis has been used as the key methodology to reveal the basic attributes of the demand. Given the absence of crowdshipping-based services in Ukraine we focused on evaluation the intentions of online shoppers to use the proposed delivery system. To do this we used five-point Likert scale to evaluate 15 statements in regard to pros and cons attitudes towards crowdshipping. Pros online shopping behavior has been considered as the basic component to promote the crowdshipping service. In this case the formed statements for pros crowdshipping have been described the time, cost, ecology, flexibility of the proposed delivery service. In turn the anti-online shopping intentions have been presented with enjoy of physical stores visiting, social interaction needs, browsing the products and etc. As the results of the factor analysis, we revealed four factors and one of them has been identified as “ProCrowdShoppers”. This factor covers 38 % of variance for all data of the study. Such a high value allows us to make conclusion about high potential of crowdshipping deployment in Ukraine. The second factor has been identified as “Con_sustainable_shoppers” which covered people that do not care about ecology during the delivery fulfilment. This group allowed us to make conclusion that ecological problem and sustainable city development paradigm did not penetrate yet all social groups. The second factor covers 12 % of variance for data that should be taken into account when the crowdshipping service will be deployed in Ukrainian cities. The third factor has been identified as “Store_lovers” covering 8.99 % of variance. And the fourth factor was revealed as “Windows_shoppers”. So, the third and the fourth factors reflect the people’s intentions to remain shopping in the physical stores. The total variance covered by these two factors is 16.26 %. Summarizing we can say that crowdshipping has a high opportunity to be deployed in Ukrainian cities. To become widely used it should be grounded on flexible, reliable and ecologically friendly basis. Along with that the time saving should also be provided to compete with commercial delivery services.


2020 ◽  
Vol 8 (2) ◽  
pp. 36-42
Author(s):  
Lim Sanny ◽  
Michael Gerardo

Purpose of the study: The purpose of this study is to determine whether privacy perceptions have an effect on shopping decisions through shopping behaviour in Indonesian e-commerce. Methodology: This is a quantitative research using the SEM-PLS method and its purpose is for exploratory research with Millennials (aged 22-37) and Baby Boomers (53- 72) as respondents. Out of 178 questionnaires, 155 of them can proceed. Main Findings: Privacy perceptions affect millennials and baby boomers in their online shopping decision. Privacy Risk Company shall provide more information about how the companies secure consumers’ data. Applications of this study: In Indonesian e-commerce, the company needs to reduce transaction risk by giving money compensation or money-back guarantee to the customers if something happens throughout the transaction process. Besides that, Indonesian e-commerce needs to improve their website design and more information to the customer. Novelty/Originality of this study: Comparison between Millenials and baby boomers’ privacy perceptions through shopping behaviour in Indonesia e-commerce website.


2021 ◽  
Vol 18 (4) ◽  
pp. 1331-1335
Author(s):  
Anil Roy Dubey ◽  
B. Balaji

In the digital world, it’s somewhat difficult to manage the expectations of the present customers especially E-Commerce Shoppers who are often challenging and pushed to keep up with what is anticipated to them. Numerous E-shoppers are under pressure to locate and approach to convey an offline in-store ride to the online store ride of higher level interaction with their customers. Experts have cited that all kinds of powers are clearly in the fingers of customers and that their never ever change their behaviors, this leads to force them to approach various online shops portals to adapt. Online shopping comes to be greatly empowered, the E-shoppers expectations from retailers to vendors and are developing a rapid shift in their behavior with an emphasis on pace and convenience. Shopper’s interest spans have become shorter, with 50 percent of shoppers leaping from one retailer website to another, earlier they making an enduring purchase. In addition, greater than eighty percent of shoppers are taking their shopping experience in both online as well as offline. A retailer’s internet site is one of the key places where customers go to search about their dream product’s records and pricing. The demand for the quick shipping of products purchased and handy services, such as click on online and collect in store, as properly as seamless returns have led to groups developing easy, no-fuss fee options. Research indicates that primary shops will continue to offer higher approaches to gather products purchased online from their stores, as a way of appealing to customers and supplying larger convenience. Based on these prevailing conditions a study was performed on E-Commerce components impacting consumer’s online purchasing conducted on the United Arab Emirates (UAE). Major portions of primary data collection were done via the questionnaires method and by means of emails in two predominant cities of UAE (Sharjah, Abu Dhabi). Cost, time saving (shipping), maintaining customers private details in a secured manner and comfort while do shopping were recognized as vital elements and this leads to assured buying conduct of online shopping. The www is to remodel in the region of populace where communal networked group impact and leads to online shopping.


2018 ◽  
pp. 1413-1429
Author(s):  
Rama Mohana Rao Katta ◽  
Chandra Sekhar Patro

Online shopping is a recent phenomenon in the field of E-Business with promising results indicating revolutionary change in shopping in the world. Accessibility and convenience are the key drivers for a major shift to online shopping. Due to ever increasing work pressure, multiple roles in life style, paucity of time, consumers are on the lookout of such facility that can suit to their changing needs. Online shopping provides the right solution to get the desired goods and services with a touch on the computer/ mobile screen. Consumers are more connected than ever before and have more information and choices at their fingertips today due to expanding connectivity of internet all over the world. If e-marketers know and understand the factors affecting consumer satisfaction, they can further sharpen their marketing strategies to attract and retain customers. The study focuses on identifying the factors influencing online shopping behavior and the reasons for preferring online shopping compared to shopping in conventional stores.


Author(s):  
Rama Mohana Rao Katta ◽  
Chandra Sekhar Patro

Online shopping is a recent phenomenon in the field of E-Business with promising results indicating revolutionary change in shopping in the world. Accessibility and convenience are the key drivers for a major shift to online shopping. Due to ever increasing work pressure, multiple roles in life style, paucity of time, consumers are on the lookout of such facility that can suit to their changing needs. Online shopping provides the right solution to get the desired goods and services with a touch on the computer/ mobile screen. Consumers are more connected than ever before and have more information and choices at their fingertips today due to expanding connectivity of internet all over the world. If e-marketers know and understand the factors affecting consumer satisfaction, they can further sharpen their marketing strategies to attract and retain customers. The study focuses on identifying the factors influencing online shopping behavior and the reasons for preferring online shopping compared to shopping in conventional stores.


2016 ◽  
Vol 69 (2) ◽  
pp. 794-803 ◽  
Author(s):  
Ilias O. Pappas ◽  
Panos E. Kourouthanassis ◽  
Michail N. Giannakos ◽  
Vassilios Chrissikopoulos

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Munazza Mahmood ◽  
Syeda Hina Batool ◽  
Muhammad Rafiq ◽  
Muhammad Safdar

PurposeThe present study aims to examine the current digital information literacy (DIL) skills of female online shoppers in Lahore city of Pakistan. Data were gathered from a purposive sampling of women, aged between 20–50 years who were buying products online, not from the traditional retail stores. Out of 309 received questionnaires, 269 responses were useable and were utilized for data analysis. Descriptive and inferential statistics were used to deduce inferences.Design/methodology/approachQuantitative research approach was employed for this study, and a survey was conducted to collect the data from the study's respondents. For data analysis, descriptive and inferential statistics were used.FindingsResults revealed that the digital information literacy skills of women were good to a moderate level. However, they were not confident in applying advanced searching options. In accordance with what was hypothesized in a directional hypothesis, DIL was found to be a strong predictor of online shopping behavior of women, consequently highlighting the importance of such competencies in modern life. Other findings illustrate that participating women rarely engaged in online shopping and felt hesitation in using credit/debit card for online transactions.Research limitations/implicationsThese observations highlight the important role of information professionals in creating digital literacy among different population groups, specifically women, by planning digital information instruction through courses, workshops and trainings. This could eventually be possible with the dynamic role of librarians or information professionals in the society.Originality/valueThe present study adopts the unique approach of measuring online shopping behavior of female shoppers in connection with their digital information literacy skills.


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