The Effect of Networking Behavior on Turnover Intention and Organizational Performance of Travel Agent Employees

2020 ◽  
Vol 32 (8) ◽  
pp. 55-70
Author(s):  
Youn-Joo Kong
Author(s):  
Murako Saito

The competence of organizational management is required to cope with complexity of technology and diversity of social demands for maintaining good interpersonal relationship by the support of advanced technology. The competencies, such as self-management, interpersonal relationship management, play a crucial role in improving individual and organizational performance. Experiences of interpersonal relationship at work are multifaceted with value consciousness, mood states at work, members’ work attitudes in addition with technical knowledge and skills which are constituted of explicit cognitive information. Organizational climate or culture is focused in recent studies to improve human performance by avoiding erroneous actions, accidental occurrences, or withdrawal attitudes such as absent, turnover intention. The participants to organization are expected to act as an actor or some of them as a leader to help in developing themselves and coworkers, building bonds to collaborate with team members, for improving organizational performance and for providing high quality of service. This chapter is focused on the effect of mood states at work on workers perceived health and perceived performance, and on the effect of the competence of interpersonal relationship management on organizational performances.


2019 ◽  
Vol 12 (1) ◽  
pp. 288 ◽  
Author(s):  
Hyosun Kim ◽  
Yunlu Chen ◽  
Hyewon Kong

Abusive supervision has been recognized as a serious threat to the health of affected employees and to the sustainable development of organizations. Yet, the mechanism through which abusive supervision affects organizational performance is not well understood. We suggest that abusive supervision restricts important workplace behavior, especially networking behavior and organizational citizenship behavior, which is crucial for building social capital within organizations. We test our hypothesis using a new data set constructed from a questionnaire survey among Chinese employees in various firms. The results show that perceived abusive supervision affects both networking behavior and organizational citizenship behavior. Furthermore, networking behavior partially mediates the relationship between abusive supervision and organizational citizenship behavior. The results provide important insights into the role of abusive supervision in building social capital within organizations.


2021 ◽  
Vol 4 (2) ◽  
pp. 365-379
Author(s):  
Kashif Amin Butt ◽  
Zafar Mueen Nasir

The current research examines the effects of external and internal factors on the decisions related to the compensation policy subsequently influence turnover intentions of Telecom sector employees of Pakistan. The study was conducted in two phases. In the first phase, the factors effecting the compensation policy decision are generated through an extensive review of literature. This exhaustive list was tested through a rigorous process of a number of iterations of finding the most valued and considered factors in Pakistani telecom sector. This process was done with the top tier management including the human resource practitioners, as these are the people who significantly contribute in developing and finalizing decisions on the policy relating to compensation. For meeting with the objectives of current study, second phase consisted on identification of the impact of such decisions was tested on employee’s turnover intentions. The results were significant giving an understanding that the organizations who consider the most critical internal and external factors effecting decisions related with compensation policy, will ultimately craft such a policy, which is having a positive influence on the motivation of employee to continue working with the organization. So, this will solve the major organizational problem of retaining the productive employees and hence getting a sustainable organizational performance.


2018 ◽  
Vol 3 (2) ◽  
pp. 183-190
Author(s):  
Hendryadi Hendryadi

The purpose of this paper is to present a review of the empirical research of the Islamic work ethic (IWE) and its influence on business and management practices. This review summarizes the research on IWE from 2010 to 2017. Fifteen articles were selected during this period, resulting in two areas findings. First, the role of IWE on mainly HRM practices and work and individual related outcomes such as commitment,  satisfaction, perceived justice, OCB, and turnover intention. In relation to the organizational context, IWE found to be positively related to innovation, and organizational performance. This paper can provide practitioners and academics with a better understanding of the concept of IWE, and its impact on individuals and organizations Keywords: Islamic work ethics, IWE


2013 ◽  
Vol 3 (1) ◽  
pp. 74 ◽  
Author(s):  
Muhammad Ashar ◽  
Mudasar Ghafoor ◽  
Easha Munir ◽  
Sadia Hafeez

To survive in highly competitive business environment organizations are focusing on capitalizing its human recourses. These resources are very difficult to imitate and combination with other resources also help to gain edge over competitors. The objective of our study is to investigate relationship of two most important perceptions of training with affective commitment. These perceptions of training include perceived availability of training and perceived supervisor support for training. Later on we investigate relationship of affective commitment with employee turnover intentions. For this purpose questionnaire were considered as a tool to get responses from telecom and banking sector of Pakistan. Total 150 questionnaires were distributed and 123 useful questionnaires were received at a response rate of 82%. Statistical tools that used to analyze the relationships were Pearson moment quotient and linear regression. The result shows significant positive association of both training perceptions with affective commitment. The finding also shows significant negative association of affective commitment with employee turnover intention. This study helps managers to understand training-attitude-organizational performance relationship. Key Words: Training Perceptions, Affective Commitment, Turnover Intention, HR Practices 


2020 ◽  
Vol 6 (2) ◽  
pp. 781-788
Author(s):  
Qasim Shahzad ◽  
Bahadar Shah ◽  
Muhammad Waseem ◽  
Hazrat Bilal

The work overload is often considered as the most critical factor which effects the employees’ commitment and turnover intention toward organization, therefore, the current study aims to evaluate effects of Work Overload (WO) on Organizational Commitment (OC) and Turnover Intentions (TOI) of employees. The data was collected from 296 employees of selected banks.  The data was assessed through Pearson Correlation and Regression equation. It was found that work overload negatively influenced organizational commitment while positively affects employees’ turnover intentions. The findings of this study can help the decision makers to effectively manage employees’ workload and to improve organizational commitment and reduce employees’ turnover intentions. Such type of behavioral outcomes has the potential to augment organizational performance.


2018 ◽  
Vol 9 (2) ◽  
pp. 299
Author(s):  
Hielvita Ludiya

<p><em>Turnover intention has been an important issue in any organization; management has long recognized that low turnover intention of employees is helpful for consequently obtaining high organizational performance and avoiding the potential costs related to recruiting and training new employees. This study aims to examine the impact of work life policies, work life conflict, job stress dan loneliness on turnover intentions at a private university in Batam.</em><em> </em><em>A total of 101</em><em> </em><em>completed responses were collected in the survey.</em><em> </em><em>The sampling method in this research is done with the approach of non-probability sampling with the</em><em> </em><em>convinience sampling.</em><em> </em><em>The data analysis technique used was the technique of multiple regression</em><em> </em><em>analyisis. </em><em>The findings of this research showed that</em><em> work life policies and job stress have negative and significant </em><em>impact on turnover intentions</em><em>.</em><em> </em><em>Work life conflict</em><em> and loneliness have</em><em> </em><em>positive and significant</em><em> </em><em>impact on turnover intentions.</em><em> </em><em>The managerial implications of this research</em><em> </em><em>ha</em><em>ve</em><em> several limitations such as taking only one university and some facult</em><em>ies </em><em>of full time lecturer </em><em>which become the object of research.</em><em> </em><em>Moreover, researcher was not able to spend a lot of time at the organisation for collecting the data from the respondents. </em><em>This research suggest</em><em> that</em><em> further investigat</em><em>ion</em><em> need</em><em>s</em><em> </em><em>to be expanded by taking some of the objects</em><em> that</em><em> are similar research at the education industry or other industries,</em><em> </em><em>and by </em><em>increasing the sample size to improve the results of consistency.</em><em></em></p>


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