scholarly journals Oddziaływanie społeczne przedsiębiorstw społecznych w teorii i praktyce

2021 ◽  
Author(s):  
Izabela Grabowska
Keyword(s):  
Social Services ◽  
Balanced Scorecard ◽  
Return On Investment ◽  
Social Impact ◽  
Social Enterprises ◽  
Economic Perspective ◽  
The Public ◽  
Change Measurement ◽  
Social Return On Investment

The publication is devoted to issues related to the development of tools for measuring social impact generated by social enterprises. A valuable aspect of the monograph is the inclusion of case studies of selected tools (such as social return on investment, local multiplier, balanced scorecard) in partnership with social enterprises. The authors pay special attention to solutions enabling the operationalization of social change measurement, taking into account not only financial but, above all, non-financial aspects. They believe that the measurement of impact should take into account not only the economic perspective, but also the public and social one, where values other than material profit also count. The tools should indicate the responsibility of entities towards various types of stakeholders and serve to increase the quality of social services by providing valuable information to individual organizations.

Accounting for social return on investment (SROI)

2019 ◽  
Vol 15 (1) ◽  
pp. 46-75 ◽  
Author(s):  
Marco Bellucci ◽  
Carmela Nitti ◽  
Serena Franchi ◽  
Enrico Testi ◽  
Luca Bagnoli
Keyword(s):  
Health Care ◽  
Return On Investment ◽  
Social Impact ◽  
Social Enterprises ◽  
Content Type ◽  
Non Profit ◽  
Social Return On Investment ◽  
The Social ◽  
Definition Of

PurposeThis study aims to assess the effectiveness of social return on investment (SROI) as a measure of the social impact produced by non-profit organisations and social enterprises that support family-centred care, an approach that focuses on the pivotal role of families in paediatric health care.Design/methodology/approachThe study offers an analytical evaluation of the SROI created by the Italian branch of the Ronald McDonald House Charities and highlights (a) the participatory analysis of stakeholders and outcomes; (b) the measurement of inputs; (c) the definition of outputs and proxies for the measurement of outcomes; (d) the calculation of the SROI ratio; and (e) the results of a sensitivity analysis.FindingsThis study discusses the advantages and shortcomings of SROI analyses, the practical implications of this research on governance and management and the role of engagement in managing the expectations of stakeholders. The value of SROI measurements in shaping strategic and management decisions – with special emphasis on stakeholder relations – is also discussed.Originality/valueNon-profit organisations and social enterprises often require tools that assess the outcomes of their activities. The present research can provide new guidance to SROI analysts, while drawing attention to the most suitable proxies and indicators for evaluating the SROI of organisations operating in the health care sector.

scholarly journals Social return on investment: three technical challenges

2014 ◽  
Vol 10 (2) ◽  
pp. 91-104 ◽  
Author(s):  
Pathik Pathak ◽  
Pratik Dattani
Keyword(s):  
Return On Investment ◽  
Social Impact ◽  
Social Enterprises ◽  
Alternative Methods ◽  
Content Type ◽  
Social Return On Investment ◽  
Investment Returns ◽  
Technical Issues ◽  
Technical Challenges ◽  
Practical Implications

Purpose – The purpose of this article is to explore three technical challenges and misconceptions involved in measuring social return on investment (SROI). Although there is considerable information available about the conceptual framework of SROI, its application is a relatively young discipline. As a result, there is great variability in how SROI is applied across interventions. This makes robust and consistent comparisons across social ventures difficult, while rendering the validity of SROI measures vulnerable to contestation. This article looks at some of the least discussed yet significant technical challenges and misconceptions in working with SROI, based on the authors ' experience of measuring social investment returns. Design/methodology/approach – The authors ' approach is economic, and they approach the misconceptions and challenges of using SROI from a technical standpoint. Specifically, they identify three technical issues: the use of discount values, the incorporation of overhead costs and determinations of the counterfactual. Findings – The authors offer some solutions to these technical challenges and highlight wider issues around the drive to isolate social impact to attract funding for social enterprise. Research limitations/implications – Limitations of the paper relate to the authors ' own inability, at this stage, to test out their solutions to these technical challenges with case studies. Practical implications – The practical implications of this paper are that the authors offer social enterprises and social impact practitioners an understanding of little-understood technical challenges related to the SROI process. They also highlight how these might be solved through alternative methods. Originality/value – The originality of this paper is that the authors use an economic analysis to highlight little-understood technical challenges with SROI.

Social impact assessment, social return on investment and networks & certifications 1

2020 ◽  
pp. 94-127
Author(s):  
Willy Legrand ◽  
Miguel Angel Gardetti ◽  
Robert Schønrock Nielsen ◽  
Colin Johnson ◽  
Mehmet Ergul
Keyword(s):  
Impact Assessment ◽  
Return On Investment ◽  
Social Impact ◽  
Social Impact Assessment ◽  
Social Return On Investment

Relationship Between Mission Drift and Financial Strategies in Social Enterprises

2019 ◽  
pp. 151-167
Author(s):  
Ramon Bastida ◽  
Marta Mas-Machuca
Keyword(s):  
Social Services ◽  
Social Enterprises ◽  
Board Members ◽  
Mission Drift ◽  
The Public ◽  
Care Services ◽  
The Social ◽  
Financial Strategies ◽  
Work Integration ◽  
Financial Dependency

Social enterprises (SEs) have an important role in the social services provision. Many of those enterprises provide services, such as care services to elderly people and young people at risk of exclusion, work integration services, mediation, etc. In European Union (EU) countries, public administrations are obliged to provide these services to the citizens, although they externalize the provision to SEs. In this chapter, the financial strategies of SEs are analyzed in order to assess if they have any impact on mission drift. The analysis is based on the experiences of three SEs that provide social services in Catalonia, Spain. Several interviews with managers and board members of SEs were done. The results indicate that there is an important financial dependency of these SEs on the public administration. Therefore, SEs have problems to remain mission-focused, and a mission drift into market positions has been observed.

Performance Measurement in Social Enterprises

2019 ◽  
pp. 205-231
Author(s):  
Ayla Zehra Öncer
Keyword(s):  
Performance Management ◽  
Balanced Scorecard ◽  
Social Impact ◽  
Cost Benefit ◽  
Social Enterprises ◽  
Cost Ratio ◽  
Impact Measurement ◽  
Expected Return ◽  
Benefit Cost Ratio ◽  
Benefit Cost

This chapter begins with the notion of performance management and then focuses on the concept of social impact in order to deeply examine the measurement of performance in social enterprises. The chapter argues the importance of measuring social impact which is the crucial process in social investment and discusses which measurement method to choose. It then introduces the classification of methods in various forms based on the related literature. The chapter continues by explaining the most frequently used social impact measurement methods including cost effectiveness and cost benefit analyses, social accounting and auditing, SROI, balanced scorecard, SIMPLE, benefit-cost ratio, BACO ratio, expected return metric, cost per impact, and blended value. Finally, the conclusion focuses on the overall perspective of the subject, critical areas to pay attention to, and limitations.

scholarly journals Valuing the impact of health and social care programs using social return on investment analysis: how have academics advanced the methodology? A systematic review

BMJ Open ◽  
2019 ◽  
Vol 9 (8) ◽  
pp. e029789 ◽  
Author(s):  
Claire Louise Hutchinson ◽  
Angela Berndt ◽  
Deborah Forsythe ◽  
Susan Gilbert-Hunt ◽  
Stacey George ◽  
...  
Keyword(s):  
Systematic Review ◽  
Return On Investment ◽  
Social Care ◽  
Assessment Tool ◽  
Research Question ◽  
Social Return On Investment ◽  
Health And Social Care ◽  
Wide Range ◽  
The Impact

ObjectivesTo identify how social return on investment (SROI) analysis—traditionally used by business consultants—has been interpreted, used and innovated by academics in the health and social care sector and to assess the quality of peer-reviewed SROI studies in this sector.DesignSystematic review.SettingsCommunity and residential settings.ParticipantsA wide range of demographic groups and age groups.ResultsThe following databases were searched: Web of Science, Scopus, CINAHL, Econlit, Medline, PsychINFO, Embase, Emerald, Social Care Online and the National Institute for Health and Care Excellence. Limited uptake of SROI methodology by academics was found in the health and social care sector. From 868 papers screened, 8 studies met the criteria for inclusion in this systematic review. Study quality was found to be highly variable, ranging from 38% to 90% based on scores from a purpose-designed quality assessment tool. In general, relatively high consistency and clarity was observed in the reporting of the research question, reasons for using this methodology and justifying the need for the study. However, weaknesses were observed in other areas including justifying stakeholders, reporting sample sizes, undertaking sensitivity analysis and reporting unexpected or negative outcomes. Most papers cited links to additional materials to aid in reporting. There was little evidence that academics had innovated or advanced the methodology beyond that outlined in a much-cited SROI guide.ConclusionAcademics have thus far been slow to adopt SROI methodology in the evaluation of health and social care interventions, and there is little evidence of innovation and development of the methodology. The word count requirements of peer-reviewed journals may make it difficult for authors to be fully transparent about the details of their studies, potentially impacting the quality of reporting in those studies published in these journals.PROSPERO registration numberCRD42018080195.

scholarly journals Meso level Social Impact: Meaningful Indicators of Community Contribution

2012 ◽  
Vol 4 (3) ◽  
pp. 18-37 ◽  
Author(s):  
Melissa Edwards ◽  
Jenny Onyx ◽  
Hazel Maxwell ◽  
Simon Darcy
Keyword(s):  
Return On Investment ◽  
Social Impact ◽  
Third Sector ◽  
Key Factors ◽  
Meso Level ◽  
Social Return On Investment ◽  
Third Sector Organisations ◽  
Community Contribution ◽  
Specific Outcome ◽  
Societal Impacts

Social impact measures are not widely agreed, nor implemented by third sector organisations. Meso level indicators of social impact are underdeveloped. Financialised methods such as Social Return on Investment can only account for direct outcomes of defined programs and activities. The broader societal impacts of any such activities are undervalued. This paper outlines the findings of a grounded theoretical approach to determining measures of social impact within a large Australian iconic third sector organisation. Several key factors revealed in this study are discussed in regards to their potential for attributing social impact to organisational activities outside of a program specific outcome. Based on these findings the paper concludes that the development of a tool to measure meso level organisational social impact of third sector organisations may be attainable.

scholarly journals Using social return on investment analysis to calculate the social impact of modified vehicles for people with disability

2020 ◽  
Vol 67 (3) ◽  
pp. 250-259
Author(s):  
Claire Hutchinson ◽  
Angela Berndt ◽  
Jenny Cleland ◽  
Susan Gilbert‐Hunt ◽  
Stacey George ◽  
...  
Keyword(s):  
Return On Investment ◽  
Social Impact ◽  
Investment Analysis ◽  
Social Return On Investment ◽  
The Social ◽  
People With Disability

scholarly journals SOCIAL RETURN ON INVESTMENT FOR COMMUNITY-BASED ENTERPRISE IN SURABAYA CITY

2017 ◽  
Vol 51 (01n02) ◽  
pp. 93-114 ◽  
Author(s):  
ALUISIUS HERY PRATONO ◽  
SUYANTO ◽  
DEDDY MARCIANO ◽  
CHRISTIAN ZURBRÜGG
Keyword(s):  
Return On Investment ◽  
Social Impact ◽  
Impact Analysis ◽  
Financial Analysis ◽  
Group Discussions ◽  
Community Based ◽  
Social Return On Investment ◽  
The Social ◽  
Grass Root ◽  
Technical Challenges

This study aims to examine the social impact of a community-based enterprise model in Surabaya City. The analysis focuses on grass-root communities and highlights some technical challenges in order to develop a meta-theory with the intention of examining the underlying assumptions of the social return on investment. The social impact analysis is based on a social return on investment (SROI) approach, which involves community participation through focus group discussions. To avoid complexity, this study focuses on one year’s activities, which attributed monetary values to the social impact. It is argued in this study that the green and clean activities provide a return of 1.23 on the investment. This result demonstrates how the community-based social enterprise is feasible in achieving appropriate support. First, this study focuses on the community perspective during the observed time. The communities may experience different levels of capability and resources that contribute to the achievement of the programme. Secondly, there is a lack of literature that could provide financial analysis and there is no common accepted method for measuring the value of the social benefits. Beyond the SROI computation, this study highlights some technical challenges and misconceptions involved in measuring the social return on investment (SROI). Although there is considerable information available about the conceptual framework of SROI, there is great variability in how SROI is applied across interventions. This makes robust and consistent comparisons across social ventures difficult, while rendering the validity of SROI measures vulnerable to being contested.

scholarly journals Implementation and Application of Artificial Intelligence in Selected Public Services

2021 ◽  
Vol 21 (4) ◽  
pp. 601-622
Author(s):  
Nikola Štefanišinová ◽  
Nikoleta Jakuš Muthová ◽  
Jana Štrangfeldová ◽  
Katarína Šulajová
Keyword(s):  
Quality Of Life ◽  
Artificial Intelligence ◽  
Social Services ◽  
Public Services ◽  
Delivery Of Healthcare ◽  
The Public ◽  
Artificial Intelligence Techniques ◽  
Data Intensive ◽  
Realistic Assessment

Data-intensive technologies, such as artificial intelligence, imply huge opportunities for transforming the delivery of healthcare and social services, improving people’s quality of life and working in the health and welfare system. The aim of this paper is to present examples of the implementation of artificial intelligence techniques in healthcare and social services and to sketch the trends and challenges in the adoption of artificial intelligence techniques, with an emphasis on the public sector and selected public services. Analysis is based on a realistic assessment of current artificial intelligence technologies and their anticipated development. Besides the benefits and potential opportunities for healthcare and social services, there are also challenges for governments. Understanding the huge potential of artificial intelligence as well as its limitations will be a key step forward, but it is essential to avoid the trap of an overestimation of artificial intelligence potential.

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