scholarly journals Re-examination and expanding the EUCS Model on Cloud-based ERP system

2021 ◽  
Vol 45 (1) ◽  
pp. 115-135
Author(s):  
Weli Weli

The end-user computing satisfaction model (EUCS) has been widely used in previous studies, and Enterprise Resource Planning. Therefore, Enterprise Resource Planning (ERP) System, need to be developed in accordance with cloud computing that dominate current information technology devices. This study was carried out to test the expansion of the EUCS model in a cloud-based ERP system. Therefore, the purpose of this research is to re-examine the validity and reliability of the computer application satisfaction model and its relationship with user performance in cloud-based ERP system. The overall satisfaction variable is added as a mediation between the satisfaction model and user performance. Data was collected through snowball sampling with a questionnaire distributed to the cloud-based ERP users. Additionally, data processing was conducted using the Second-order concept in structural equation modeling with the Partial Least Square approach. Since data processing using WarpPLS confirmed the validity and reliability of the model and all relationships between variables, this research contributes theoretically to the study of end-user satisfaction from information technology applications. Its final section describes the limitations and opportunities for future research.

2020 ◽  
Vol 16 (2) ◽  
pp. 54-72
Author(s):  
Yu Zhao ◽  
Kakoli Bandyopadhyay ◽  
Cynthia Barnes

Enterprise resource planning (ERP) systems allow businesses to achieve high performance through distinctive capabilities and are one of the fastest growing areas within information systems. Many universities have adopted ERP in their management information systems (MIS) curriculum to increase the marketability of their students. Drawing on the IS success model and several constructive learning theories, this study develops a model that is predictive of students' continued ERP software use intention, satisfaction, and perceived learning outcomes. SAP is the ERP system used in this study. Business students at four mid-sized state universities in the United States were surveyed. The universities are members of the SAP University Alliance. There were 373 usable responses. Partial least squares structural equation modeling (PLS-SEM) was used to empirically test the model. The findings indicate that student motivation, perceived instructor support, and ERP system quality are strong predictors of student satisfaction, and learning outcomes. Student motivation and ERP system quality, but not perceived instructor support, are also significant predictors of continued use intention.


Author(s):  
Kelvin Kabeti Omieno

The enterprise resource planning (ERP) system is a complex and comprehensive software that integrates various enterprise functions and resources. Although ERP systems have been depicted as a solution in many organizations, there are many negative reports on ERP success, benefits, and effect on user performance. Previous research noted that there is a lack of knowledge and awareness of ERP systems and their overall value to ERP organizations. ERP systems have been widely studied during the past decade; yet they often fail to deliver the intended benefits originally expected. One notable reason for their failures is the lack of understanding in user requirements. There are many studies conducted to propose software quality models with their quality characteristics. However, there is currently no dedicated software quality model that can describe usability maturity and involve new features of ERP systems. This chapter proposes a framework for evaluating the usability maturity as a quality attribute of ERP systems.


2019 ◽  
Vol 34 (3) ◽  
pp. 159-197
Author(s):  
Hsing-Jung Li ◽  
She-I Chang ◽  
Tawei Wang ◽  
Li-Min Chang

ABSTRACT Our understanding of relevant internal controls at the post-implementation phase remains limited in spite of general guidance from professional frameworks or standards. In this study, based on the COBIT 5 framework, we reviewed 56 studies from relevant academic journals from 1998 to 2014 to form an initial list of information technology (IT) internal control items for the post-implementation phase of enterprise resource planning (ERP) systems. An expert survey was conducted to validate the list, and 45 control items were ranked using the Delphi method. The proposed items may assist companies and auditors in focusing on essential internal control issues during the ERP system post-implementation phase.


2010 ◽  
pp. 105-114
Author(s):  
Alok Mishra

In the age of globalization, organizations all over the world are giving more significance to strategy and planning to get an edge in the competition. This chapter discusses the Enterprise Resurce Planning (ERP) systems effects and strategic perspectives in organizations. These are significant how information technology and ERP together facilitate in aligning the business in such a way so that it should lead to excellent productivity. It further explores in what ways effects of ERP system in organizations can provide sustained competitive advantage.


2021 ◽  
Vol 17 (4) ◽  
pp. 69-84
Author(s):  
Godwin Banafo Akrong ◽  
Yunfei Shao ◽  
Ebenezer Owusu

Globally, governments are taking steps to help them increase their income generation margin by implementing tax administrative ERP systems. However, the impacts on the internal system users of these ERP system quality features have not drawn the attention needed. This study, therefore, examines the relationship between the information systems' (IS) quality and individual impact using the theoretical foundation of the DeLone and McLean IS success model and, secondly, addresses the interrelationships between the quality constructs of information systems (IS). The authors also used the structural equation modeling technique of partial least squares to evaluate and analyze the data. The results show that system quality, the information quality, and the service quality characteristics of the tax administrative ERP system have a strong positive impact on the success of the IS at the individual level. There is also a positive relationship between the information systems' (IS) quality construction. The results provide additional empirical observations and consequences for management.


2019 ◽  
Vol 11 (16) ◽  
pp. 4472
Author(s):  
Minodora Ursacescu ◽  
Dan Popescu ◽  
Cristina State ◽  
Ion Smeureanu

Businesses and technology play an important role in the global economy, where the achievement of sustainability goals has a positive impact on society and companies. In this regard, there is a need to integrate information technology and sustainability to enable companies to act in a greener manner. Knowing that the Enterprise Resource Planning (ERP) system is one of the most powerful business solutions for companies, it is crucial to align its use with sustainability elements through the use of green information technology (IT). We explored the relationship between ERP systems and green IT practices to assess how green IT provides an opportunity for organizations to improve ERP systems in more environmentally responsible initiatives. For that purpose, we empirically analyzed four Romanian economic sectors based on an online survey that contained criteria to explore organizational awareness about developing green ERP systems. The findings indicate that companies are generally focused on the key benefits of ERP systems related to operational aspects and less on the sustainability benefits. Based on these results, the main conclusion highlights the strong need to embed IT in business sustainability initiatives by adopting green IT solutions.


2013 ◽  
Vol 21 (1) ◽  
pp. 59-81 ◽  
Author(s):  
Tan Shiang-Yen ◽  
Rosnah Idrus ◽  
Wai Peng Wong

Misfit between Enterprise Resource Planning (ERP) system and business is widely recognized as the main cause of ERP system failure. Modification of the ERP system and adaptation of business processes have been hyped as the means to reduce misfits between ERP system and business organizations. Nevertheless, to date, very little empirical evidence exists to demonstrate that the potential has indeed been realized. Thus, the purpose of this study is to empirically examine to which extent the two misfit-reduction strategies, namely system modification and organizational adaptation mitigate the negative impacts of ERP misfits on ERP system performance, which is measured by information quality in this study. A total amount of 305 sets of questionnaire that collected from the ERP system users in manufacturing sector in Malaysia were analyzed using Structural Equation Modeling (SEM) approach. The findings of this study have revealed that the effects of the two misfit-reduction strategies vary based on the different characteristic of ERP misfits. Specifically, system modification is found to significantly reduce the negative impacts of deep-structure misfit such as process misfit, whereas organization adaptation is significant in mitigating surface-structure misfit such as data presentation and layout.


2011 ◽  
pp. 1318-1326
Author(s):  
Alok Mishra

In the age of globalization, organizations all over the world are giving more significance to strategy and planning to get an edge in the competition. This chapter discusses the Enterprise Resurce Planning (ERP) systems effects and strategic perspectives in organizations. These are significant how information technology and ERP together facilitate in aligning the business in such a way so that it should lead to excellent productivity. It further explores in what ways effects of ERP system in organizations can provide sustained competitive advantage.


Kybernetes ◽  
2019 ◽  
Vol 48 (5) ◽  
pp. 967-989 ◽  
Author(s):  
Morteza Ghobakhloo ◽  
Adel Azar ◽  
Sai Hong Tang

Purpose The purpose of this study is to contribute to the existing knowledge about the value of post-implementation Enterprise Resource Planning (ERP) system at the firm level. Design/methodology/approach A questionnaire-based survey was conducted to collect data from 217 Malaysian firms that successfully implemented ERP system. Data analysis was conducted with partial least squares-structural equation modeling and partial least squares multi-group analysis techniques. Findings Higher ERP spending and greater ERP scope in the post-implementation stage were associated with higher performance gains. Research limitations/implications Among other limitations, relying on a small sample size and cross-sectional data of this study and lack of generalizability of findings tend to have certain limitations. An interesting direction for future research would be to extend this study by conducting a multi-level analysis to understand how ERP spending and scope would affect the micro-level performance. Practical implications Non-financial performance gain is another valuable outcome of ERP implementation. The choice between in-house and off-the-shelf ERP systems will have dramatic impacts on the future profitability of firms. ERP risk management team and related practices during implementation phase result in a significantly higher financial gain in the post-implementation phase. Originality/value This study assesses the business value of ERP at the post-implementation phase while accounting for key contextual and managerial issues, a topic that has received little attention to date.


2017 ◽  
Vol 13 (2) ◽  
pp. 162-187 ◽  
Author(s):  
Rafael Heinzelmann

Purpose This paper aims to investigate the accounting logic inscribed in the SAP enterprise resource planning (ERP) system and how this accounting logic becomes effective in organizations. The authors draw on the notion of accounting logics by mobilizing the institutional logics literature (Thornton et al., 2012). Accordingly, accounting logics are conceptualized as crucial underlying design principles consisting of a system of beliefs, assumptions and ideas how accounting systems should be designed. Design/methodology/approach The authors adopt a qualitative case study approach conducted in a manufacturing company, hereafter called Wood Plc. The primary data source is qualitative research interviews. Secondary data, such as internal documents, were collected to increase validity and reliability through data triangulation (Ahrens and Chapman, 2006; Scapens, 2004). Findings The paper demonstrates how a particular accounting logic – the Germanic accounting logic – gets diffused throughout the organization by the means of the SAP ERP system, and creates challenges for management accounting practices in local entities. The contribution of the paper is to show that ERP systems can foster the diffusion of a specific accounting logic, which is inherently linked to the SAP system, and which enables a specific version of accounting to work in an organization. Research limitations/implications This paper could be viewed as an extreme case of a German organization using the SAP ERP system with its Germanic accounting logic inscribed to make a German accounting logic work in the entire organization. Consequently, further research could unpack the relationship between accounting logics, ERP systems, accounting systems and their use by studying not only different empirical settings with respect to the organizational context but also the ERP software used by organizations. Practical implications This paper aims to raise the awareness of practitioners of the conceptual underpinnings inscribed in the SAP accounting modules while at the same time pinpointing the potential challenges of implementation generated by the accounting logics. Originality/value The paper complements existing studies on accounting and ERP systems by bringing the accounting logic inscribed in the SAP ERP system to the fore. More precisely, this paper shows that in the wake of SAP ERP implementation, the organization studied spread its assumptions and beliefs on accounting, which are manifested in the Germanic accounting logic inscribed in the SAP ERP system, in the organization. This invoked particular challenges in non-Germanic subsidiaries in making accounting work.


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