scholarly journals STRATEGI LAYANAN PERPUSTAKAAN PERGURUAN TINGGI PADA MASA NEW NORMAL (STUDI KASUS UPT PERPUSTAKAAN UNIVERSITAS RIAU)

2021 ◽  
Vol 8 (2) ◽  
pp. 111-118
Author(s):  
Sastria Izprilla ◽  
Vita Amelia ◽  
Hadira Latiar
Keyword(s):  
Digital Libraries ◽  
Service Sector ◽  
Library Services ◽  
New Normal ◽  
University Library ◽  
Normal Period ◽  
It Department ◽  
Descriptive Approach ◽  
The University

This research is entitled strategy of university library services in the new normal period case study of the technical implementation unit (UPT) of the University of Riau library. The purpose of this study was to determine the service strategy taken by the technical implementing unit (UPT) of the Riau University library in the new normal era. The method used in this research is qualitative with a descriptive approach. The processing method uses data reduction, data presentation, and conclusions. The informants in this study were the head of the library, the head of the service sector, and the head of the IT department. The results of this study are that there are several strategies taken by the Riau University library, that is the development of digital libraries that must be accelerated and add supporting applications to ensure the smooth distribution of information to users.

scholarly journals New normal and library services in Indonesia: a case study of university libraries

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Arda Putri Winata ◽  
Raisa Fadelina ◽  
Sulistyo Basuki
Keyword(s):  
Design Methodology ◽  
Library Services ◽  
University Libraries ◽  
New Normal ◽  
Content Type ◽  
University Library ◽  
Almost All ◽  
The University ◽  
Appropriate Practices

Purpose This paper aims to share the activities of library services in the new-normal era. The paper describes libraries’ circumstances since their reopening in early June 2020. Furthermore, it provides details on how libraries have adopted several most appropriate practices changing physical to online services. Design/methodology/approach This paper describes various university library services in Indonesia in the new-normal era by using literature and documentary reviews as the approaches. The data were primarily collected from webpages, blogs, social media, newsletters and specific journals organized by university libraries. The survey was carried out by involving 126 university librarians incorporated in the University Libraries Forum. It highlighted the current conditions of university libraries and the most appropriate practices of library services in the new-normal era. Findings The most appropriate practices of university library services in the new-normal era are provided. Libraries in Indonesia have experienced a service transformation implementing the COVID-19 health protocols. Likewise, almost all university library services became virtual. Accordingly, there were several challenges faced by librarians and users in carrying out virtual activities in the library. Originality/value This paper provides a great value for libraries in responding to COVID-19 and those starting to reopen. It reveals the most appropriate library service practices and challenges in the new-normal era, which are useful for current and future insight development.

scholarly journals Responding to COVID-19 in an African university: the case the National University of Lesotho library

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Buhle Mbambo-Thata
Keyword(s):  
Digital Libraries ◽  
Digital Content ◽  
Library Services ◽  
African Countries ◽  
New Normal ◽  
Content Type ◽  
Digital Services ◽  
National University ◽  
The University

Purpose The purpose of this paper is to discuss the National University of Lesotho Library’s shift to supporting of contact teaching to e-learning because of COVID-19. The university library increased access to digital content and broadened digital services. Design/methodology/approach This case study is based on reflective practice methodology in which practitioners learn from their practice, reflect and adapt to change as they improve on their practice. The library team members were reflective participants in the transformation of library services from on-site to digital services. The main research questions are “How did the digital libraries meet the needs of the digital community?” and “What will be the new normal after COVID-19 experience in digital libraries and their communities?” The literature review juxtaposes reports on transformation of library services to digital services. Findings The library transformed from on-site to digital services library. It also reports on observed increase in databases usage during lockdown. Research limitations/implications The nature of a case study is limited by time and geography. Practical implications This paper has implications and possible applications for other university libraries in African countries that are resources constrained such as Lesotho. Originality/value This paper makes a valuable contribution to lessons on how African universities’ libraries respond to pandemics such as COVID-19. It speaks to the need to strengthen existing infrastructure and digital content, while ensuring the library staff and the university community adapts to the new normal.

scholarly journals Ambiência da Biblioteca Universitária e a Concepção de um Sistema Integrado na Universidade Federal do Espírito Santo | University Library Ambience And The Design Of A System Integrated In The Universidade Federal Do Espírito Santo

2020 ◽  
Vol 2 (2) ◽  
pp. 66-82
Author(s):  
Sandra Maria Souza de Carvalho ◽  
Rosa da Penha Ferreira da Costa ◽  
Lucileide Andrade de Lima do Nascimento ◽  
Marcelo calderari Miguel
Keyword(s):  
Espírito Santo ◽  
Library System ◽  
Descriptive Research ◽  
University Library ◽  
Flow Through ◽  
Descriptive Approach ◽  
System Information ◽  
Espirito Santo ◽  
The University

Analisa a ambiência da Biblioteca Universitária e as percepções em torno de sua concepção no Sistema Integrado de Bibliotecas da Universidade Federal do Espírito Santo - UFES. Para tal, o estudo busca para estudo de caso o sistema de bibliotecas do multicampi da UFES no Estado do Espírito Santo. Utiliza pesquisa do tipo exploratório-descritiva com abordagem de natureza descritiva. Os resultados indicam que a política de indexação é fundamental para a rentabilização do fluxo de informação, por meio da organização e da representação da informação. Conclui que a biblioteca poderá e deverá estabelecer a sua política de indexação com base na necessidade do seu usuário a fim de permitir uma recuperação em menor tempo e com nível de precisão adequado ao usuário.Palavras-Chave: Biblioteca universitária. Representação da informação. Sistema de informação. Recuperação da informação. ABSTRACT: It analyzes the ambience of the University Library and the perceptions around its conception in the Integrated Library System of the Universidade Federal do Espírito Santo - UFES. To this end, the study seeks for a case study of the UFES multicampi library system in the State of Espírito Santo. It uses exploratory-descriptive research with a descriptive approach. The results indicate that the indexing policy is fundamental for the profitability of the information flow, through the organization and representation of the information. It concludes that the library can and should set its indexing policy based on the needs of its user in order to allow faster retrieval and user-specific accuracy.Keywords: University library. Information representation. Information system. Information retrieval.

scholarly journals Library Service Quality and Student Trust A Case Study of the University of Sumatera Utara Library, Indonesia

2021 ◽  
Vol 41 (5) ◽  
pp. 345-351
Author(s):  
Jonner Hasugian ◽  
Dirmansyah Lubis
Keyword(s):  
Service Quality ◽  
Structural Equation ◽  
Survey Methods ◽  
Equation Modeling ◽  
Library Services ◽  
Information Control ◽  
Student Trust ◽  
Customer Trust ◽  
The University

This study, conducted at the University of Sumatera Utara (USU) Library, aims to know the effect of service quality on customer trust and to determine student trust in library services based on levels of education. The research applied survey methods with quantitative approaches. Samples are determined using the Taro Yamane formula. The questionnaire covers 22 items of three LibQUAL dimensions. Data analysis techniques were performed using Structural Equation Modeling statistical analysis and path analysis by using the Lisrel version 8.5 application program. The results showed that service quality has a positive and significant effect on student trust. The level of trust in the library varies based on the levels of education. The dimensions of service quality with a positive and significant effect on student trust are the information control and the library as a place.

Developing library services in the university’s digital environment

2021 ◽  
Author(s):  
Elena Zhezherya ◽  
◽  
Oksana Petrova ◽  
Keyword(s):  
Library Services ◽  
Digital Environment ◽  
University Management ◽  
University Library ◽  
The University

The library services provided by Samara University Library in the digital environment are discussed. The functionality of «Library» module within the AIS «IWC: University Management» implemented on the platform «1C: Enterprise», and of crawlers in various messengers are demonstrated. Library services are integrated into the university’ account as a key instrument of digitalization in the University.

Facing the shortage in Benin: a strategy for information and documentation access at the Université d’Abomey-Calavi

2016 ◽  
Vol 44 (3) ◽  
pp. 97-103
Author(s):  
Eustache Mêgnigbêto ◽  
Khadidjath Kouboura Osseni Bachabi
Keyword(s):  
Developing Country ◽  
Design Methodology ◽  
Relevant Information ◽  
Library Services ◽  
Content Type ◽  
University Library ◽  
Republic Of Benin ◽  
The University ◽  
Practical Implications

Purpose This paper aims to describe the response of students to the shortage of materials at the Université d’Abomey-Calavi (Republic of Benin). Design/methodology/approach A survey was conducted with over 2,000 students of the Université d’Abomey-Calavi in 2014, and the data were analysed. The paper deals with two questions related to the university library services they use. Findings To satisfy their information and documentation needs, students visit several university library services even on different campuses. Practical implications The study recommends the setting up and the implementation of a long-term development plan for the University of Abomey-Calavi libraries. Originality/value The study describes the behaviour of students of a developing country when faced with a lack of relevant information and documentation resources.

The University Library: Services or Resources?

1952 ◽  
Vol 22 (3) ◽  
pp. 177-179
Author(s):  
E. B. Barnes
Keyword(s):  
Library Services ◽  
University Library ◽  
The University

scholarly journals How to use a survey as a marketing tool: a case study of Loughborough University Library

2008 ◽  
Vol 32 (101) ◽  
pp. 39-56 ◽  
Author(s):  
Tracy Marie Marshall ◽  
Sharon Deborah Reid
Keyword(s):  
Academic Library ◽  
Communication Training ◽  
External Information ◽  
Electronic Format ◽  
University Library ◽  
Engineering Team ◽  
Marketing Tool ◽  
The University ◽  
Survey Approach

With increasing competition from external information sources academic libraries need to undertake strong marketing initiatives to redress the balance. Evidence-based practice and evaluation of internal services may help to secure the future permanency of the academic library. In light of this, an initiative was undertaken by the Engineering Team at the University Library, Loughborough University to market its services and resources to the Engineering Faculty. A survey was utilised as the marketing tool. It was made available in electronic format and marketed via the Library website, Team Blog and targeted emails. Evaluation of the results enabled the Team to further raise its profile by taking various issues directly to the Faculty and actively marketing avenues of communication, training sessions and the Institutional Repository. As a marketing tool the survey approach was largely successful and subject teams may wish to utilise this approach as a component of their marketing strategy.

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