The Critical Success Factors in Higher Education

Author(s):  
Tuncer Asunakutlu ◽  
Kemal Yuce Kutucuoglu

This study reviews some of the prominent ranking systems with a view to shed more light on what may constitute a critical success factor in the field of higher education. In the first part, the ranking systems are reviewed and the key principles are explained. A brief description of how institutions use ranking information is also included. In the second part of the study, the subject of internationalization in the context of ranking systems is discussed. The main challenges of competitiveness in higher education and the increasing role of internationalization are expressed. The chapter also describes threats and opportunities for the future of higher education. This section also includes suggestions for higher education administrators. In the third part, the subject of ranking with particular focus on the university-industry collaboration and its effects on the future of higher education are discussed. The role of the industry and the changing mission of the universities in the new era are explained.

2020 ◽  
Vol 12 (4) ◽  
pp. 410-426
Author(s):  
Mateus Panizzon ◽  
Paulo Fernando Pinto Barcellos

When addressing the possible futures for the university, one can ask what the new critical success factors (CSF) are that represent the core of the University of the Future, from a strategic perspective of analysis. Considering the Society 5.0 paradigm, characterized by higher levels of uncertainty, turbulence, and balance between technology and human values, adaptation to the ecosystem becomes an essential competence. Based on the literature, considering the convergence of organizational cybernetics and biomimetics, this theoretical article proposes a set of new CSF for the University of the Future, expanding the analysis of Society 5.0 and the future challenges for universities. Additionally, proposes a maturity model with eleven dimensions and three stages to support this discussion, visioning a future scenario. This foresight approach provides new insights to think over strategic critical success factors for the university to respond to possible and sustainable futures. Reconfiguration, purpose, and digitization are capacities to address the new environment set in this Smart Society. With this analysis, strategic questions are proposed for researchers and practitioners, especially to address global and regional challenges that universities will face, particularly due to the technological gap established between countries.


2016 ◽  
Vol 7 (4) ◽  
pp. 406-429 ◽  
Author(s):  
Meryem Uluskan

Purpose As opposed to general literature reviews, by narrowing down the context only around the resources related to Six Sigma tools, this study aims to offer a strong discussion about Six Sigma toolbox which has a vital role in the success of Six Sigma. Design/methodology/approach Based on a comprehensive literature research, the most used tools; classification of tools; flow of tools with respect to define, measure, analyze, improve and control (DMAIC) steps; tools as critical success factors and reasons of ineffective use of tools are reviewed. To stay focused and not to diverge from the research aim, 60 articles which are suitable to the context and flow of the discussion are selected during the construction of the study. Findings The study provides a detailed and integrated review of Six Sigma articles about tools. The most used tools are listed from different perspectives and resources, and the role of these tools has been discussed. After a broad review, a more practical and combined classification of Six Sigma tools is proposed. Next, the issue of using which tools during which steps of DMAIC is systematically addressed. Finally, emergence of tools as a critical success factor and the gaps in the literature related to tools of Six Sigma are pointed out. Practical implications Addressing important statistics and the facts related to the tools of Six Sigma helps new practitioners in particular to build a strategic filter to select the most proper tools throughout their projects. Originality/value This study is unique in investigating only Six Sigma toolbox and providing a literature review on this subject.


2020 ◽  
Vol 7 (2) ◽  
pp. 111-118
Author(s):  
Calandra Alencia Haryani ◽  
Suryasari Suryasari

Knowledge Management (KM) has become an integral factor for many organizations to achieve their goals. Currently, Higher Education Institutions (HEI), have also joined the practices of KM, to enhance the institution’s quality, boosting the effectiveness, developing human resource, and constructing the knowledge culture within the institution. The aim of this study is to observe the constructed Critical Success Factor (CSF) model affecting the implementation of KM. This study follows Kitchenham’s Systematic Literature Review (SLR) procedures from 15 eligible journal articles obtained through KM related literature. The results, analysis, and discussions are elaborated in the paper.


2021 ◽  
Vol 5 (S2) ◽  
Author(s):  
Farida Farida ◽  
Febrianty Febrianty ◽  
Sularso Budilaksono ◽  
Ni Kadek Suryani ◽  
A. A. A. Ngurah Tini Rusmini Gorda

The purpose of this study is to evaluate the Critical Success Factors for the implementation of e-KOlab using the HOT-Fit approach so that indicators can be obtained that have a significant effect on the net benefits of the application for SMEs in Bali under the guidance of IWAPI Bali. The research sample is MSME actors under the guidance of IWAPI Bali who uses the e-Kolab application. MSMEs are spread across 9 regencies/cities, namely: Buleleng, Klungkung, Tabanan, Karangasem, Denpasar, Bangli, Badung, Jembrana, and Gianyar. Therefore, the sampling used the Saturated Sampling method so that there were 145 people who had indeed participated in the e-Kolab application testing and its utilization. The data analysis technique used in this study is SEM with the Variance or Component-Based (VB-SEM) approach with the PLS technique. The results of the Critical Success Factor evaluation through the HOT-FIT Method on the Implementation of e-KOlab as a strategy for SMEs to Scale Up indicate that there is a need for improvement in System quality, system use, the role of the Office, and the role of the Service. That is, 4 of the 13 hypotheses in this study were rejected.


Author(s):  
Nadine De Metz ◽  
Adele Bezuidenhout

This study investigates the role of the e-tutor within an Open Distance Learning Higher Education institution in terms of perceptions of their work roles and the assessment of the competencies of the e-tutor. In the universities’ strategic plan the importance of providing excellent service to learners is strongly emphasised. E-tutors are the learner’s first and foremost contact with the university; they invariably become the “face of the ODL university” to the geographically distant learner. E-tutors are therefore strategically important for the perceived quality and attractiveness of the university; however they can also be a vulnerable link in the university’s educational chain. The process of online tutoring therefore becomes a critical success factor in learners’ acceptance of e-learning. The first phase of the research focuses on the e-tutor perspective, investigating the competencies required by e-tutors to function effectively in an online environment, as well as their perceived role. A survey was administered to e-tutors in the College of Economic and Management Sciences of the University to assess their perceived roles and competencies. Understanding the importance of these roles and identifying necessary tutoring skills is paramount for the success of e-learning solutions.


2021 ◽  
Vol 9 (1) ◽  
pp. 157-198
Author(s):  
Hamid Farhadi Rad ◽  
Hasan Farazmand ◽  
Morteza Afghah ◽  
Yaghoob Andayesh

Purpose of the study: The understanding of the complex world and the ability to imagine the futures is the basis for planning and decision-making. Therefore, in this research, the possible future of university in an Iranian oil-dependent economy is studied, and, the best direction for higher education in Khuzestan province is explored. — Methodology: A formative scenario writing research method is used in the current study. The participants were recruited from among Iranian higher education experts purposefully; a series of in-depth interviews including personal and focus group interviews have also been conducted to reach saturation. —Main findings: The results of the present research showed that two main factors affect Khuzestan higher education: dependency on the state economy and increasingly growing social expectation from the university. Khuzestan universities have better select one of these orientations: Conservative University, Enabler University, Adaptive University, and Developmental University. According to the findings of the study, developmental orientation is the preferred scenario for Khuzestan higher education. — Applications of this study: It is argued that the developmental university is the preferred scenario for the future of higher education in Khuzestan Province and a proposal suggests its actualization. — Novelty/originality of this study: The applied scenario-based innovative research attempts to reveal the socio-economic role of universities in societies having State-Economy such as Iran, shows all the possible main paths, and finally determines the preferred path for a specific period of time. The current probe can be directly used to lead higher education policymakers of the province and be indirectly employed to help individuals adopt general orientations in higher education, as well as students and researchers who are interested in higher education studies, especially in the field of Higher Education (HE) public policymaking. Finally identified and explained the developmental university that is compatible with Khuzestan higher education situations is another novelty of this research. Received: 29 March 2021Accepted: 21 June 2021


Teknologi ◽  
2012 ◽  
Vol 1 (2) ◽  
Author(s):  
Mohamad Ali Murtadho

ABSTRAK Perguruan tinggi tergolong dalam industri  quasi-commercial, selain memberikan pelayanan pendidikan kepada masyarakat, juga menerapkan prinsip-prinsip manajemen industri komersial untuk mendapatkan dana sebagai pendukung keberlangsungan hidup universitas. Karakteristik perguruan tinggi yang demikian itu, menjadikan teknologi informasi (TI) menjadi sangat penting. Adanya kegagalan dalam implementasi  TI  dalam Universitas akan dipandang negatif oleh banyak pihak. Karenanya, IT governance saat ini menjadi salah satu critical success factor (CSF) bagi para pemimpin dan mitra perguruan tinggi untuk mengoptimalkan peran IT dalam efektifitas peningkatan aset, capaian kinerja, sasaran, tujuan, visi dan visi organisasi. Sejalan dengan perubahan keberadaan fungsi TI dari level operasional menjadi strategis di dalam suatu organisasi, muncul pula suatu manajerial baru yang disebut sebagai Chief Information Officer (CIO). Keberadaan CIO untuk organisasi yang sangat menggantungkan aktivitas bisnisnya sehari-hari pada sistem informasi dan teknologi Informasi (SITI) merupakan suatu keharusan. Tanpa adanya fungsi strategis dari sistem dan teknologi informasi, perusahaan yang bersangkutan akan mengalami permasalahan yang sangat serius. Pertanyaan yang muncul kemudian adalah bagaimana karakteristik dan peranan TI di perguruan tinggi sehingga membutuhkan tata kelola yang baik dan bagaimana peran strategis CIO  dalam organisasi. Tulisan ini berusaha menjawab kedua pertanyaan tersebut. Kata kunci: IT governance, chief information officer (CIO), teknologi informasi (TI), sistem informasi dan teknologi informasi (SITI) ABSTRACT Universities belong to the quasi-commercial industry, in addition to provide educational services to the community, also apply the principles of management of commercial industry to raise funds to support the survival of the university. Characteristics of such universities, making information technology (IT) becomes very important. The failure have occurred in the implementation of IT within the university would be viewed negatively by many. Therefore, IT governance is now a critical success factor one (CSF) for leaders and college partners to optimize the role of IT in increasing asset effectiveness, achievement of performance, goals, objectives, vision and the vision of the organization. In line with changes in the presence of IT functions from operational to strategic level within an organization, there are also some new managerial known as the Chief Information Officer (CIO). The existence of CIO for an organization that is dependent activities of dailybusiness in the information systems and information technology (SITI) is a must.Without the strategic function of the system and information technology, the company concerned will have a very serious problem. The question that arises thenis how the characteristics and role of IT in higher education and thus require good governance and how the CIO's strategic role within the organization. This article tries to answer both questions. Key words: IT governance, chief information officer (CIO), information technology (IT), systems information and technology information (SITI)


2014 ◽  
Vol 11 (01) ◽  
pp. 35-42
Author(s):  
M. Hermans

SummaryThe author presents his personal opinion inviting to discussion on the possible future role of psychiatrists. His view is based upon the many contacts with psychiatrists all over Europe, academicians and everyday professionals, as well as the familiarity with the literature. The list of papers referred to is based upon (1) the general interest concerning the subject when representing ideas also worded elsewhere, (2) the accessibility to psychiatrists and mental health professionals in Germany, (3) being costless downloadable for non-subscribers and (4) for some geographic aspects (e.g. Belgium, Spain, Sweden) and the latest scientific issues, addressing some authors directly.


2020 ◽  
Vol 3 (1) ◽  
pp. 456-466
Author(s):  
Kateryna Kolesnikova ◽  
Dmytro Lukianov ◽  
Tatyana Olekh

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