scholarly journals Evaluasi kinerja bidan dalam pelayanan antenatal menggunakan pendekatan balanced scorecard Di kabupaten banjar & kabupaten barito kuala Tahun 2016

2019 ◽  
Vol 10 (1) ◽  
pp. 27-34
Author(s):  
Rapidah Rapidah ◽  
Rusmilawaty Rusmilawaty
Keyword(s):  
Balanced Scorecard ◽  
Balanced Score Card ◽  
The Balanced Scorecard ◽  
Infant Deaths ◽  
Financial Perspective ◽  
Score Card ◽  
Process Perspective ◽  
Measuring Tool ◽  
Antenatal Visits ◽  
Antenatal Services

Number of infant deaths in South Kalimantan Province in 2015 was still quite high at 515 people, at the district / city level , Banjar Regency ranks first in the number of infant deaths by 64 cases, North Hulu Sungai Regency by 61 cases, South Hulu Sungai Regency by 60 cases and Barito Kuala District by 58 cases. The number of midwives has been relatively scattered throughout the South Kalimantan region, but has not been able to reduce the number of infant deaths, especially in the Banjar and Barito Kuala Regencies. Evaluation needs to be done on the performance of antenatal services, in order to get an overview of antenatal services comprehensively, it can use a measuring tool, namely the balanced scorecard. This study aims to describe the performance evaluation of midwives inservices antenatal care including financial perspectives, internal business perspectives, perspectives The design of this study was a descriptive approach. Instruments using balanced scorecard. The sample was 156 pregnant women, 3 Puskesmas heads and 3 midwives coordinators at Karang Intan Public Health Center Anjir Pasar and Anjir Muara Financial perspective in the form of operational funds for antenatal services sourced from BOK funds (Health Operational Assistance), internal business process perspective showed most of the respondents who did antenatal visits / examinations received services according to the 10 T standard of 83 people (53.3%), customer perspectives showed that most respondents who did antenatal visits / examinations were not satisfied with the services provided by 87 people (55.8 %), growth and human resource perspectives obtained by midwife education as much as 2 people (67%) with a Diploma IV Midwifery background and 1 person (33%) with a Midwifery Diploma III background.   Keywords: Performance, Balanced Score Card

scholarly journals PERSPEKTIF BALANCED SCORE-CARD DALAM PENGUKURAN PRODUKTIVITAS ORGANISASI

2017 ◽  
Vol 12 (2) ◽  
pp. 177
Author(s):  
Rachmad Hidayat
Keyword(s):  
Business Process ◽  
Balanced Scorecard ◽  
Balanced Score Card ◽  
Analysis Tool ◽  
Financial Perspective ◽  
Score Card ◽  
Process Perspective ◽  
Internal Business Process ◽  
Relationship Of ◽  
The Relationship

Balanced Scorecard system  may  affect the company’s productivity in the forms of financial perspective, internal business process perspective, and learning as well as growth perspective. A manager shall consider its benefits before implementic the system to the company.This research uses quantitative data obtained from accounting and producting staffs. Data are  analyzd by  using statistical experiment as the analysis tool to test the hypothesi using F test to find out the correlation of research variable simultaneously,  and t-test to find out the relationship of multiple linear regression of equality partialy. And the result is that  there is correlation between company’s productivity and perspectives in Balanced Scorecard. The dominant effect toward the company’s productivity is learning and growth perspective and internal business process perspective.

scholarly journals Penerapan Balanced Scorecard untuk Menilai Kinerja PT XL Axiata Tbk dalam Mencapai Strateginya

2015 ◽  
Vol 6 (2) ◽  
pp. 268
Author(s):  
Kartika Dewi ◽  
Anton Karta Surya
Keyword(s):  
Balanced Scorecard ◽  
Working Environment ◽  
Primary Data ◽  
Final Conclusion ◽  
Balanced Score Card ◽  
Company Performance ◽  
Financial Ratio ◽  
Financial Perspective ◽  
Score Card ◽  
Process Perspective

This research is conducted to evaluate performance of PT XL Axiata Tbk using Balanced Score Card. The writer made design and implemented BSC in PT XL Axiata Tbk to convince its vision, mision and strategies are alligned. The method of this research is qualitative descriptive. Primary data were teken through questioners and interviewed with employees and customers.Secondary data were taken from annual report published at company website.The result of this research for Financial Perspective is PT XL Axiata Tbk needs to improve its financial ratio, The result of this research for Customer Perspective is PT XL Axiata Tbk needs to improve its customer satisfaction, The result of this research for Internal Business Process Perspective is PT XL Axiata Tbk needs to maintenance its good result, The result of this research for Learning and Growth is PT XL Axiata Tbk needs to maintenance good working environment. The final conclusion from this research at PT XL Axiata Tbk proved the company performance works toward its strategy, make a continous improvement and make a stable profit through the years taken as a sample.

scholarly journals PERSPEKTIF BALANCED SCORE-CARD DALAM PENGUKURAN PRODUKTIVITAS ORGANISASI

2018 ◽  
Vol 12 (2) ◽  
pp. 177-201
Author(s):  
Rachmad Hidayat
Keyword(s):  
Business Process ◽  
Balanced Scorecard ◽  
Balanced Score Card ◽  
Analysis Tool ◽  
Financial Perspective ◽  
Score Card ◽  
Process Perspective ◽  
Internal Business Process ◽  
Relationship Of ◽  
The Relationship

Balanced Scorecard system  may  affect the company’s productivity in the forms of financial perspective, internal business process perspective, and learning as well as growth perspective. A manager shall consider its benefits before implementic the system to the company. This research uses quantitative data obtained from accounting and producting staffs. Data are  analyzd by  using statistical experiment as the analysis tool to test the hypothesi using F test to find out the correlation of research variable simultaneously,  and t-test to find out the relationship of multiple linear regression of equality partialy. And the result is that  there is correlation between company’s productivity and perspectives in Balanced Scorecard. The dominant effect toward the company’s productivity is learning and growth perspective and internal business process perspective.

scholarly journals Implementation of the Balanced Scorecard as a Measuring Tool Performance at PT. Noor Thoibah Banjarbaru

2020 ◽  
Vol 6 (2) ◽  
pp. 164-175
Author(s):  
Yudi rahman Lisda ramadhani
Keyword(s):  
Balanced Scorecard ◽  
The Balanced Scorecard ◽  
Financial Perspective ◽  
Tool Performance ◽  
Accurate Performance ◽  
Planning Decision ◽  
Process Perspective ◽  
Using Data ◽  
Measuring Tool ◽  
Internal Business Process

ABSTRACT Implementation of the Balanced Scorecard as a Measuring Tool Performance at PT. Noor Thoibah Banjarbaru Yudi Rahman The purpose of this study is to provide input in terms of measuring the correct and relevant Balanced Scorecard based on the theory and standards of financial accounting which are a form of business accountability and company management performance. In this study the method used is the Balanced Scorecard. The Balanced Scorecard measures the company's performance from: 1. Growth and Learning Perspective, 2. Internal business process perspective, 3. Customer perspective, and 4. Financial perspective. The author analyzes PT Noor Thoibah Banjarbaru using data from 2017-2018 to analyze financial perspectives, while for other perspectives the writer analyzes through questionnaire calculations distributed to PT Noor Thoibah Banjarbaru staff and customers. From the results of the analysis conducted by the author, it is known that the performance of PT Noor Thoibah Banjarbaru as a whole is quite good. And of course with the use of the Balanced Scorecard Method will get accurate performance measurement results so it is very important for the management of PT. Noor Thoibah Banjarbaru both in the process of planning, decision making, and controlling, as well as in realizing the company's overall vision and mission.

scholarly journals Performance analysis of pharmaceutical installation as basic of feasibility: a self-based business unit into general services agency

2019 ◽  
Vol 6 (6) ◽  
pp. 229-238
Author(s):  
I Made Agus Yogeswara Wibawa ◽  
I. G. B. Wiksuana
Keyword(s):  
Balanced Scorecard ◽  
Public Hospital ◽  
Business Processes ◽  
Balanced Score Card ◽  
Service Agency ◽  
Business Unit ◽  
The Balanced Scorecard ◽  
The Public ◽  
Score Card ◽  
Level Of Satisfaction

This study aims to determine the performance of the Pharmaceutical Installation as a basis for becoming an independent business unit in order to go to the Public Service Agency (BLU) at the Public Hospital in Denpasar, Bali. Performance measurement is a process of evaluating work progress against pre-determined goals and objectives and the results of activities are compared with the intended intentions; and the effectiveness of actions in achieving goals. In this study using a strategic mechanism in the form of a Balanced Score Card (BSC). Data collection techniques such as documentation, questionnaires, and observations. The data analysis technique used is the financial ratios for the financial perspective, the level of satisfaction for the customer perspective, the level of satisfaction for the perspective of growth and learning, while for the perspective of internal business processes using minimum service standards. The results of the 4 perspectives from the Balanced Scorecard show that the performance of the Pharmacy Installation at the Public Hospital in Denpasar is good and deserves to be an independent business unit.

scholarly journals COMPANY PERFORMANCE APPRAISAL USING THE BALANCE SCORECARD METHOD TO IMPROVE PERFORMANCE IN PUBLIC COMPANIES JASA TIRTA I

Profit ◽  
2021 ◽  
Vol 15 (01) ◽  
pp. 1-7
Author(s):  
Supriyadi Eko Prasetiyo ◽  
Mohammad Burhan ◽  
Gaguk Apriyanto
Keyword(s):  
Performance Appraisal ◽  
Balanced Scorecard ◽  
Performance Indicators ◽  
Company Performance ◽  
Public Performance ◽  
Public Companies ◽  
The Balanced Scorecard ◽  
Financial Perspective ◽  
Customer Perspective ◽  
Process Perspective

Jasa Tirta I Public Company is a state-owned company engaged in the management of water resources. The quality of the performance of an organization can be known by measuring the performance of the achievement of performance indicators. Comprehensive planning of performance indicators is needed. This study aims to determine the performance measurement of Perum Jasa Tirta I by the Balanced Scorecard method and then analyzed by the PDCGA (Plan-Do-Check-Goal-Action) method for continuous improvement to improve company performance. The research method used in this study uses a mixed-method approach. The results showed that the measurement of public performance based on the Balanced Scorecard Perum Jasa Tirta I 2015-2019 method is divided into 4 approaches: financial perspective, customer perspective, internal business process perspective, and learning & growth perspective including good performance. Judging from the financial perspective it is included in the very good category. From the customer perspective, it is included in the excellent category. From the internal business perspective it is classified as quite good, Electricity Raw Water Service indicators reached 93% of the 100% target and environmental management achieved 97% of the 100% target. From the perspective of learning & growth in the excellent category.

scholarly journals Strategy Map dan Rancangan Balanced Scorecard PT. DPI

2018 ◽  
Vol 7 (2) ◽  
pp. 117
Author(s):  
A Fakhri Arifyanto
Keyword(s):  
Balanced Scorecard ◽  
Customer Relationship ◽  
Strategy Development ◽  
Strategic Objectives ◽  
The Balanced Scorecard ◽  
Strategic Issues ◽  
Strategic Objective ◽  
Financial Perspective ◽  
Strategy Map ◽  
Process Perspective

This research aims to compile and designing Strategy Map and Balanced Scorecard on PT. DPI in order to achieve the objective of becoming an international organization or world class company.  According to David P. Norton which had been quoted by Mathews (2007), Balanced Scorecard is precise methodologies to develop measurement which is capable to describe the organization’s strategy.  Development of Strategy Map is the key to design effective Balanced Scorecard. The analysis result stated that the Strategy Map of PT. DPI could be compiled by virtue of the strategic issues in the corporate level, meanwhile for the Balanced Scorecard design consists of four perspectives in which financial perspective to improve the ROI of strategic objective by increasing revenue from existing product and new product.  Customer perspective, with the strategic objective of customer satisfaction, increased market share by retaining existing customers and add new customers.  Internal Business Process Perspective, with a strategic objective of developing superior products, innovative and sophisticated, improved customer relationship management.  Learning and Growth Perspective, with strategic objectives to improve the quality, professionalism of human resources DPI, to develop a conducive climate in DPI (improve DPI climate).    

scholarly journals Pengukuran Kinerja Perusahaan Pada Pt. Yyy Dengan Menggunakan Metode Balanced Scorecard

2019 ◽  
Vol 3 (3) ◽  
Author(s):  
Richardson Harjanto Nurdin
Keyword(s):  
Business Process ◽  
Balanced Scorecard ◽  
Company Performance ◽  
The Balanced Scorecard ◽  
Financial Perspective ◽  
Customer Perspective ◽  
Process Perspective ◽  
Internal Business Process ◽  
Year 2013

This research aims to find out how the company performance of PT. YYY can be measured and evaluated by using the balanced scorecard method. The research using the balanced scorecard method aims to evaluate four important perspectives at PT. YYY which includes financial perspective, internal business process perspective, customer perspective, and growth and learning perspective in the period of the year 2013 to 2017.

scholarly journals Analisis Kinerja Koperasi Unit Desa Menggunakan Balanced Scorecard

2020 ◽  
Vol 16 (2) ◽  
pp. 113-128
Author(s):  
Jatmiko Wahyudi ◽  
Siti Qorrotu Aini
Keyword(s):  
Balanced Scorecard ◽  
Secondary Data ◽  
Point Of View ◽  
Primary Data ◽  
Fiscal Year ◽  
Well Performance ◽  
The Balanced Scorecard ◽  
Financial Perspective ◽  
Process Perspective ◽  
Learning Development

ENGLISHThis study aims to analyze the performance of a village unit cooperative (KUD) as a business entity using the balanced scorecard instrument. The research was conducted in July 2020 with KUD Bahagia, one of rural cooperatives in Pati Regency, as research object. This research used a quantitative and qualitative approach (mix method). Primary data were obtained by interviewing KUD administrators and field observations, while secondary data were derived from the annual report of the KUD Bahagia in 2020 fiscal year. Data were analyzed using a balanced scorecard to determine the performance of KUD from four perspectives namely financial perspective, customer perspective, internal business process perspective, and learning development perspective. The results showed that from balanced scorecard point of view, in general KUD Bahagia showed well performance. Few indicators show lower performance and the management of KUD Bahagia should pay attention for the indicators.The number of KUD members tends to decrease and the use of information technology in managing administration and running a business need to be boosted. INDONESIAPenelitian ini bertujuan untuk menganalisis kinerja badan usaha berbentuk Koperasi Unit Desa (KUD) dengan menggunakan instrumen balanced scorecard. Penelitian dilaksanakan pada bulan Juli 2020 dengan objek penelitian KUD Bahagia di Kabupaten Pati. Penelitian menggunakan pendekatan kuantitatif dan kualitatif secara bersama (mix method). Data primer diperoleh dengan cara wawancara dengan pengurus KUD dan observasi lapangan sedangkan data sekunder diperoleh dari laporan rapat anggota tahunan Koperasi Unit Desa (KUD) Bahagia Tahun 2020. Data dianalisis dengan menggunakan balanced scorecard untuk mengetahui kinerja KUD dari perspektif keuangan, perspektif pelanggan, perspektif proses bisnis internal, serta perspektif pembelajaran dan pertumbuhan. Hasil penelitian menunjukan bahwa ditinjau dari analisis balanced scorecard, Koperasi Unit Desa (KUD) Bahagia secara umum menunjukkan kinerja yang baik. Beberapa indikator kinerja yang perlu mendapat perhatian dari pengelola KUD Bahagia adalah penurunan jumlah anggota KUD dan masih perlu dioptimalkan penggunaan teknologi informasi dalam mengelola administrasi maupun menjalankan usaha.

scholarly journals PENILAIAN KINERJA PERGURUAN TINGGI ISLAM DENGAN BALANCED SCORECARD AGAR TERWUJUD LEMBAGA PENDIDIKAN ISLAM BERBASIS MAQASID SYARIAH

2017 ◽  
Vol 8 (2) ◽  
pp. 121-131
Author(s):  
Zuraidah Zuraidah ◽  
Esy Nur Aisayah
Keyword(s):  
Organizational Performance ◽  
Internal Control ◽  
Balanced Scorecard ◽  
Performance Measure ◽  
Strategic Objectives ◽  
Internal Process ◽  
The Balanced Scorecard ◽  
Financial Perspective ◽  
Process Perspective ◽  
And Performance

In improving organizational performance, alignment an organizations and individuals in the organization is very important. Balanced Scorecard is one of the alternative performance measure that aims to combine the performance measures of financial and non-financial. Inspired by Kaplan and Norton, the concept was developed in four perspectives: financial, customer, internal process and learning and growth. This article discusses how to build a balanced scorecard, include determining the strategic objectives, measures, targets, initiatives, and implementing the balanced scorecard in public organizations. The performance assessment of Islamic Universities have: 1) strategic targets financial perspective: the ability to obtain funding and cost efficiency, 2) strategic objectives perspectives of stakeholders, namely the satisfaction and pride for students, 3) strategic objectives of internal process perspective is a internal business portal, process and policy procedures, financial systems and reporting, internal control and performance measurement, research and community service quality, 4) strategic objectives of learning and growth perspectives improve the professionalism of human resources, improve the quality and infrastructure facilities. Islamic university has 21 strategic objectives in the four perspectives of the balanced scorecard. As well as the maqasid syariah used as an indicator both in aligning the results of an assessment of the performance of the Islamic universities.

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