Chatbot for University Resource Booking
Chatbots are programs that mimic human conversation using Artificial Intelligence (AI). It is designed to be the ultimate virtual assistant, entertainment purpose, helping one to complete tasks ranging from answering questions, getting driving directions, turning up the thermostat in a smart home, to playing one’s favorite tunes etc. Chatbot has become more popular in business groups right now as they can reduce customer service cost and handles multiple users at a time. But yet to accomplish many tasks there is need to make chatbots as efficient as possible. To address this problem, in this paper we provide the design of a chatbot, which is efficient and timesaving in booking University/Institution resources like auditoriums, seminar halls, projectors etc which is built using Dialogflow, Nodejs, and PostgreSQL. This chatbot can be used by any University/Institution to book resources.