scholarly journals The use of visual icons and signs: investigating the punctuation of text by emoticons and communication clarity in online professional communication environments

2021 ◽  
Author(s):  
Georgia Marie Metcalfe
Keyword(s):  
Computer Mediated Communication ◽  
Online Communication ◽  
Professional Communication ◽  
The Internet ◽  
Sentence Structure ◽  
Mediated Communication ◽  
Long Distance ◽  
Global Networks ◽  
Visual Semiotics ◽  
Communication Environments

Computer mediated communication (CMC) is becoming increasingly prevalent and relied upon as the Internet facilitates the rapid growth of global networks and expands communication boarders. Today, many individuals rely on CMC for professional purposes, such as connecting long distance with co-workers to collaborate and advance workplace tasks. These individuals often rely on professional online collaborative programs that allow them to connect with colleagues across cities, provinces, and around the world. Relying on CMC for the transmittal of important electronic messages places it at the forefront for understanding how technical communication devices and networks function. This also requires an understanding of how ambiguity with online conversations can be decreased through the use of the Internet. However, what professional collaborative programs currently lack is a singular professional software that integrates both collaborative on-screen practices and online chatting capabilities with visual icons; or professional emoticons. The following research aims to investigate the communicative value of emoticons within a structured sentence via a study involving professional communication graduate students from Ryerson University and senior marketing communication professionals from a marketing agency in Toronto, Canada. Using concepts from critical visual methodology and a theoretical framework of visual semiotics, emoticons will be examined to see whether or not these pictorial symbols act in a similar fashion to punctuation symbols within a given sentence structure. The goal of this research was to investigate the use and meaning derived from emoticons in relation to grammatical punctuation for sentence structures in online communication environments. Specific emoticons were selected and used to measure participants‘ interpretation of each symbol within the particular context of a given sentence.

scholarly journals The use of visual icons and signs: investigating the punctuation of text by emoticons and communication clarity in online professional communication environments

2021 ◽  
Author(s):  
Georgia Marie Metcalfe
Keyword(s):  
Computer Mediated Communication ◽  
Online Communication ◽  
Professional Communication ◽  
The Internet ◽  
Sentence Structure ◽  
Mediated Communication ◽  
Long Distance ◽  
Global Networks ◽  
Visual Semiotics ◽  
Communication Environments

Computer mediated communication (CMC) is becoming increasingly prevalent and relied upon as the Internet facilitates the rapid growth of global networks and expands communication boarders. Today, many individuals rely on CMC for professional purposes, such as connecting long distance with co-workers to collaborate and advance workplace tasks. These individuals often rely on professional online collaborative programs that allow them to connect with colleagues across cities, provinces, and around the world. Relying on CMC for the transmittal of important electronic messages places it at the forefront for understanding how technical communication devices and networks function. This also requires an understanding of how ambiguity with online conversations can be decreased through the use of the Internet. However, what professional collaborative programs currently lack is a singular professional software that integrates both collaborative on-screen practices and online chatting capabilities with visual icons; or professional emoticons. The following research aims to investigate the communicative value of emoticons within a structured sentence via a study involving professional communication graduate students from Ryerson University and senior marketing communication professionals from a marketing agency in Toronto, Canada. Using concepts from critical visual methodology and a theoretical framework of visual semiotics, emoticons will be examined to see whether or not these pictorial symbols act in a similar fashion to punctuation symbols within a given sentence structure. The goal of this research was to investigate the use and meaning derived from emoticons in relation to grammatical punctuation for sentence structures in online communication environments. Specific emoticons were selected and used to measure participants‘ interpretation of each symbol within the particular context of a given sentence.

scholarly journals Code-switching in the computer-mediated communication

2020 ◽  
Vol 20 (2) ◽  
pp. 405-415
Author(s):  
I. Darginavičienė ◽  
I. Ignotaitė
Keyword(s):  
Social Networks ◽  
Computer Mediated Communication ◽  
Online Communication ◽  
Code Switching ◽  
The Internet ◽  
Mediated Communication ◽  
Social Construction Of Reality ◽  
Computer Mediated ◽  
The Social ◽  
Social Communicative

Most authors admit that code-switching is the process of switching different languages, their varieties, speaking styles, etc. Today the majority of people in the world are multilingual and often mix languages in different ways, which makes code-switching a quite common global phenomenon. Code-switching incorporates government, cultural, religious and network contexts, and the frequency of code-switching in such multilingual conversations is an indicator of the global dominance of multilingualism. Online communication fosters social communicative practices consisting of code-switching and marks the development of verbal behaviour of multilingual communities. Code-switching also affects language visuality, its images are tools for the social construction of reality. The developed verbal practices support effective communication and affect the expression of new meanings. The article aims at presenting the features of code-switching in digital communication with 8 examples of different length, topic and author, in which the native Lithuanians code-switched to English and used elements of the Internet language. These examples were taken from the social networks Instagram, YouTube, Facebook and Twitter, and the authors analyzed the grammar, spelling and punctuation of both Lithuanian and the English words, the type and use of the code-switched English elements, special characters, abbreviations, emoji and other features of the Internet language. The results show that online communication is not entirely textual, with various means of text composition communicators make their code-switched English elements more visible and alter the appearance of messages. Such practices correspond to the features of social networks and seem to follow the popular Internet culture trends.

Self-disclosure, Privacy and the Internet

2012 ◽  
Author(s):  
Adam N. Joinson ◽  
Carina B. Paine
Keyword(s):  
Personal Information ◽  
New Technology ◽  
Computer Mediated Communication ◽  
Research Literature ◽  
The Internet ◽  
Mediated Communication ◽  
Self Disclosure ◽  
Challenges And Opportunities ◽  
Critical Issues ◽  
Product And Process

This article examines the extant research literature on self-disclosure and the Internet, in particular by focusing on disclosure in computer-mediated communication and web-based forms – both in surveys and in e-commerce applications. It also considers the links between privacy and self-disclosure, and the unique challenges (and opportunities) that the Internet poses for the protection of privacy. Finally, the article proposes three critical issues that unite the ways in which we can best understand the links between privacy, self-disclosure, and new technology: trust and vulnerability, costs and benefits, and control over personal information. Central to the discussion is the notion that self-disclosure is not simply the outcome of a communication encounter: rather, it is both a product and process of interaction, as well as a way of regulating interaction dynamically. By adopting a privacy approach to understanding disclosure online, it becomes possible to consider not only media effects that encourage disclosure, but also the wider context and implications of such communicative behaviours.

Intellectual Disability, Identity, and the Internet

2013 ◽  
pp. 198-223
Author(s):  
Darren D. Chadwick ◽  
Chris Fullwood ◽  
Caroline J. Wesson
Keyword(s):  
Intellectual Disability ◽  
Intellectual Disabilities ◽  
Internet Use ◽  
Computer Mediated Communication ◽  
The Internet ◽  
Mediated Communication ◽  
Disability Identity ◽  
Computer Mediated ◽  
Online Behaviour ◽  
People With Intellectual Disabilities

This chapter provides insight into the nature of online engagement by people with intellectual disabilities, the extent and quality of this engagement in terms of the access that people have, and how people with intellectual disabilities present themselves in the online world. The authors of this chapter provide an overview of the extant literature on intellectual disability, identity, and the Internet. The chapter begins by outlining issues around Internet use and access by people with intellectual disabilities, including potential barriers. It then moves on to address online behaviour and the potential benefits of Internet use for people with intellectual disabilities. The chief focus of the chapter follows, describing the manner in which computer mediated communication affects how people with intellectual disabilities present themselves in the online world as well as considering the role that family members and supporters play in the development and management of people’s online identities. Finally, the chapter introduces future directions for research into intellectual disability, identity, and the Internet.

Online Decision Making

2018 ◽  
pp. 1-25
Author(s):  
Helen Joanne Wall ◽  
Linda K. Kaye
Keyword(s):  
Decision Making ◽  
Computer Mediated Communication ◽  
Social Engineering ◽  
The Internet ◽  
Online Research ◽  
Mediated Communication ◽  
Computer Mediated ◽  
Online Behaviour ◽  
Online Decision Making ◽  
Buying Behaviour

The growth in computer-mediated communication has created real challenges for society; in particular, the internet has become an important resource for “convincing” or persuading a person to make a decision. From a cybersecurity perspective, online attempts to persuade someone to make a decision has implications for the radicalisation of individuals. This chapter reviews multiple definitions and theories relating to decision making to consider the applicability of these to online decision making in areas such as buying behaviour, social engineering, and radicalisation. Research investigating online decision making is outlined and the point is made that research examining online research has a different focus than research exploring online decision making. The chapter concludes with some key questions for scholars and practitioners. In particular, it is noted that online decision making cannot be explained by one single model, as none is sufficient in its own capacity to underpin all forms of online behaviour.

Cyber Conflict and Management

2012 ◽  
pp. 1088-1095
Author(s):  
Kumi Ishii ◽  
Brittany R. Black
Keyword(s):  
Daily Life ◽  
Computer Mediated Communication ◽  
Online Communication ◽  
Future Research ◽  
Mediated Communication ◽  
Research Directions ◽  
Face To Face ◽  
Computer Mediated ◽  
Future Research Directions ◽  
Cyber Conflict

With the diffusion of networked technology in our society, online communication has become an integral part of daily life, and conflict no longer occurs only in face-to-face (FtF) contexts. Many people experience cyber conflict (i.e., a perceived incompatibility of goals among two or more cyber parties over computer-mediated communication (CMC) or online communication) and manages it online. While research in this significant and emerged topic is scattered across contexts and disciplines, this chapter provides preliminary knowledge by discussing the antecedents and outcomes of cyber conflict as well as factors that affect cyber conflict management. The chapter also offers future research directions.

Lying on the Internet

2012 ◽  
pp. 944-959 ◽  
Author(s):  
Stepan Konecny
Keyword(s):  
Mass Media ◽  
Real World ◽  
Electronic Communication ◽  
Computer Mediated Communication ◽  
Linguistic Analysis ◽  
The Internet ◽  
Mediated Communication ◽  
The Real ◽  
Computer Mediated ◽  
Individual Effects

Mass media often presents a warped image of the Internet as an unreliable environment in which nobody can be trusted. In this entry, the authors describe lying on the Internet both in the context of lying in the real world and with respect to the special properties of computer-mediated communication (CMC). They deal with the most frequent motives for lying online, such as increasing one’s attractiveness or experimenting with identities. They also take into account the various environments of the Internet and their individual effects on various properties of lying. The current methods for detecting lies and the potential for future computer-linguistic analysis of hints for lying in electronic communication are also considered.

Intellectual Disability, Identity, and the Internet

2013 ◽  
pp. 229-254 ◽  
Author(s):  
Darren D. Chadwick ◽  
Chris Fullwood ◽  
Caroline J. Wesson
Keyword(s):  
Intellectual Disability ◽  
Intellectual Disabilities ◽  
Internet Use ◽  
Computer Mediated Communication ◽  
The Internet ◽  
Mediated Communication ◽  
Disability Identity ◽  
Computer Mediated ◽  
Online Behaviour ◽  
People With Intellectual Disabilities

This chapter provides insight into the nature of online engagement by people with intellectual disabilities, the extent and quality of this engagement in terms of the access that people have, and how people with intellectual disabilities present themselves in the online world. The authors of this chapter provide an overview of the extant literature on intellectual disability, identity, and the Internet. The chapter begins by outlining issues around Internet use and access by people with intellectual disabilities, including potential barriers. It then moves on to address online behaviour and the potential benefits of Internet use for people with intellectual disabilities. The chief focus of the chapter follows, describing the manner in which computer mediated communication affects how people with intellectual disabilities present themselves in the online world as well as considering the role that family members and supporters play in the development and management of people’s online identities. Finally, the chapter introduces future directions for research into intellectual disability, identity, and the Internet.

Identity Theories and Technology

2013 ◽  
pp. 26-44 ◽  
Author(s):  
Robert Andrew Dunn
Keyword(s):  
Communication Theory ◽  
Computer Mediated Communication ◽  
Role Play ◽  
Multiple Identities ◽  
The Internet ◽  
Mediated Communication ◽  
Virtual Identity ◽  
Computer Mediated ◽  
The Impact ◽  
Modern Identity

Modern identity has been shaped by technology, which has in turn shaped theories in understanding identity. How one communicates who they are to others is given limitless possibilities by the advent of the Internet and computer-mediated environments. Thus, identity theory today must take into account computer-mediated communication theory and research. Such research indicates four ways in which identity is affected by technology. First, researchers have discussed the differences between an individual’s true identity and the virtual identity he or she presents, via self-selected text and images, to an online world. Second, researchers have discussed how the Internet can provide both protective anonymity for those who seek it and cathartic disclosure for those who need it. Third, researchers have discussed ways in which users pursue both reflective virtual lives online and role-play with identities, often multiple identities. Fourth, researchers have conducted experiments that reflect the impact that virtual identity has on the practice of communication and the impact communication has on the presentation of the self.

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