Product Service System Design Research of B2C Carsharing Based on Beijing

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Zhao YING
Keyword(s):  
Design Research ◽  
Service System ◽  
System Model ◽  
Product Service System ◽  
Service Environment ◽  
Future Design ◽  
Existing Problems ◽  
Product Service ◽  
User Groups ◽  
Beijing China

B2C carsharing is a kind of green and sustainable way to travel in worldwide. It has developed very rapid these years in Beijing, China. However, there is a lack of research on B2C carsharing from product service system (PSS) perspective in Beijing, which is a rapid developing, densely populated Asian city with a large number of vehicles. Therefore, this paper first analyses the current situation of the development of B2C carsharing in Beijing, and summarizes the characteristics of user groups, the product service system model, and the feature of car and service environment. Then taking a typical brand as a case to elaborate the system in more detail. Based on the refinement and generalization of the existing problems, we proposes the future design recommendations for the development of B2C carsharing from a PSS view in metropolitans like Beijing.

scholarly journals Engaging Senior Adults with Technology for Behavior Change

2019 ◽  
Vol 2 (1) ◽  
Author(s):  
Carlijn VALK ◽  
Peter LOVEI ◽  
Ya-Liang CHUANG ◽  
Yuan LU ◽  
Pearl PU ◽  
...  
Keyword(s):  
Physical Activity ◽  
Older Adults ◽  
Behavior Change ◽  
Technology Acceptance ◽  
Design Research ◽  
Service System ◽  
Well Being ◽  
Product Service System ◽  
Specific Product ◽  
Product Service

Amidst today’s ever-expanding waistlines there is a clear need to investigate technology’s potential to support behavior change and stimulate increased physical activity. Physical activity has also been shown to increase the independence and well-being of older adults, yet an important segment of this community is often excluded from the necessary in-context research due to the barriers they face to technology acceptance. Currently, there is limited knowledge on how to overcome these barriers to participation. We created a specific Product Service System that supports older adults to engage with the proposed technological interventions to enable important in-context behavior change research. Our approach converges knowledge from the domains of living laboratories, co-design, and existing experience of design research with older adults. From our experiences with this Product Service System, we provide guidelines to support other researchers setting-up a living laboratory study with older adults to explore technology’s potential to motivate behavior change.

Consumer Perception Applied to Remanufactured Products in a Product-Service System Model

2020 ◽  
pp. 459-464
Author(s):  
Alejandro Jiménez-Zaragoza ◽  
Karina Cecilia Arredondo-Soto ◽  
Marco Augusto Miranda-Ackerman ◽  
Guillermo Cortés-Robles
Keyword(s):  
Service System ◽  
Consumer Perception ◽  
System Model ◽  
Product Service System ◽  
Product Service

scholarly journals A Distributed Product-Service System for Mask Provision during COVID-19: an Action Design Research Study in Brazil

2020 ◽  
Vol 13 (3) ◽  
pp. 446-459
Author(s):  
Aguinaldo dos Santos ◽  
Emanuela Lima Silveira ◽  
Gabriela Garcez Duarte
Keyword(s):  
Design Research ◽  
Research Study ◽  
Service System ◽  
Surrounding Area ◽  
Product Service System ◽  
Action Design Research ◽  
Distributed Approach ◽  
Product Service ◽  
Shoe Manufacturing ◽  
Sustainable Product

The provision of Personal Protective Equipment (PPE) for COVID-19 demanded initiatives beyond the sole provision of physical artifacts, urging the development of new services and system innovations in order to produce effective solutions. On this paper the authors report one of such initiatives, where a streetwear brand (ÖUS) and Paraná Federal University have joined efforts to develop a sustainable Product-Service System for mask provision, aiming at the protection of vulnerable school children in the surrounding area of a shoe manufacturing plant in the state of Ceará, one of the epicenters of the pandemic in the country. This consisted of an Action Design Research where, due to the pandemic context, all participants were in social isolation and, therefore, the Design process was carried out remotely. On the article the authors explore in depth the induction of a more distributed economy paradigm on the PSS Design. A distributed approach present itself more aligned with the health requirements during pandemic, with a higher potential to contain locally the flow of people. Furthermore, it also addresses the need for generating income locally, thus merging the health and economic concerns of the pandemic.

The Product Service System Lean Design Methodology (PSSLDM)

2018 ◽  
Vol 29 (8) ◽  
pp. 1270-1295 ◽  
Author(s):  
Giuditta Pezzotta ◽  
Claudio Sassanelli ◽  
Fabiana Pirola ◽  
Roberto Sala ◽  
Monica Rossi ◽  
...  
Keyword(s):  
Research Methodology ◽  
Design Methodology ◽  
Design Research ◽  
Service System ◽  
System Development ◽  
Solution Concept ◽  
Product Lifecycle Management ◽  
Product Service System ◽  
Content Type ◽  
Product Service

PurposeNowadays manufacturers companies are increasingly compelled to navigate towards servitization. Different methods and approaches were proposed in literature to support them to switch from traditional product-based business model to product service systems (PSSs). However, new knowledge, capabilities and skills were needed to consistently develop PSSs, since they need a joint focus on both customer’s perspective and company’s internal performance and at the same time a proper support for the integration of product and service design. The purpose of this paper is to propose the Product Service System Lean Design Methodology (PSSLDM), a structured methodology to develop PSSs along their entire lifecycle.Design/methodology/approachRetrieving concepts from interpretative, interactive and system development research traditions, and strongly reminding the design research methodology framework, the adopted research methodology is composed of three main phases (observation and conceptualization, theory building and tool development, validation) and involved three heterogeneous companies.FindingsThis paper provides an overview of the PSSLDM, explaining how the different methods supporting its conduction should contribute to properly design an integrated PSS. Moreover, companies highlighted several benefits in the different stages along the PSS lifecycle deriving by the adoption of the PSSLDM.Research limitations/implicationsThe development of a platform based on the PSSLDM methodology raises a discussion on the possible changes needed by current Product Lifecycle Management (PLM) models and systems when they have to do with PSSs.Originality/valueThe PSSLDM enriches the already proposed SErvice Engineering Methodology, introducing new several components linked by lean rules in each of its phases (starting from customer analysis, going through solution concept and detailed design, until the offering analysis) and better supprting the deatil design of both prodcut and service components.

A Study on the Core Competency for Product-Service System

2015 ◽  
Vol 29 (2) ◽  
pp. 171-195 ◽  
Author(s):  
Hong, Yong-pyo ◽  
Young Jun Kim
Keyword(s):  
Service System ◽  
Core Competency ◽  
Product Service System ◽  
The Core ◽  
Product Service

QFD APPROACH FOR QUALITY IMPROVEMENT OF A SUSTAINABLE PRODUCT-SERVICE SYSTEM

2019 ◽  
Vol 1 (1) ◽  
pp. 76
Author(s):  
Nur Indrianti ◽  
Devika Kumala ◽  
Tri Wibawa
Keyword(s):  
Quality Improvement ◽  
Quality Function Deployment ◽  
Service System ◽  
Design Tool ◽  
Productivity Index ◽  
Product Service System ◽  
Goods And Services ◽  
Product Service ◽  
Service Productivity ◽  
Sustainability Concept

Increasing awareness of the importance of services has given rise to the concept of product-service system where goods and services are sold as an integrated package to customers. On the other hand, the emerging sustainability concept has escalated the demand for sustainability for industries. Consequently, it is necessary to build strategies that lead the company to achieve sustainability goals while keeping competitiveness. Drawing on the necessity service and sustainability concept in the quality improvement of the product-service system, this study aims to develop a systematic design tool by filling the gap to the previous studies. We used Quality Function Deployment (QFD) approach by considering customer requirements (VoC) and stakeholder requirements (VoSt), instead of VoC only, based on the service and sustainability dimensions. We refer to the proposed QFD approach as QFDSPS. We introduce service productivity index (SPI) to measure the performance of the system. Thus, in the proposed methodology, the strategies for quality improvement were defined as subject to VoC, VoSt, and SPI. The methodology was implemented in a Javanese restaurant which meets the characteristics of a product-service system. The result shows that the proposed method can be implemented. The implications due to the implementation of the method are also discussed.

Sustainable product-service system hierarchical framework under uncertainties: The pharmaceutical industry in Ecuador

2021 ◽  
Vol 294 ◽  
pp. 126188
Author(s):  
Yeneneh Tamirat Negash ◽  
Liria Salome Calahorrano Sarmiento ◽  
Ming-Lang Tseng ◽  
Korbkul Jantarakolica ◽  
Kimhua Tan
Keyword(s):  
Pharmaceutical Industry ◽  
Service System ◽  
Product Service System ◽  
Hierarchical Framework ◽  
Product Service ◽  
Sustainable Product

scholarly journals EVALUATING PROTOTYPING SUPPORT IN EARLY TRANSFORMATIVE PSS DESIGN

2021 ◽  
Vol 1 ◽  
pp. 1411-1420
Author(s):  
Ryan Michael Ruvald ◽  
Andreas Larsson ◽  
Christian Johansson Askling ◽  
Alessandro Bertoni ◽  
Tobias Larsson
Keyword(s):  
Service System ◽  
Product Service System ◽  
Product Service ◽  
Support Tools ◽  
Innovative Solutions ◽  
Service System Design ◽  
Efficient Planning ◽  
Design Projects ◽  
Planning And Construction ◽  
Process Product

AbstractPrototypes are an established tool for rapidly increasing learning, communication and decision making rationale for design projects. The proven success has spawned a litany of approaches and methods for building and planning the efficient planning and construction of prototypes. Translating these methods into simple usable tools to assist novice designers has generated broadly applicable canvases to support prototyping across the design process. Product Service System design has similarly introduced prototyping methods and tools into the process. Presently there is a lack of support for generating early phase tangible prototypes for functional PSS design aimed at more radically innovative solutions instead of currently dominant traditional products with traditional add-on services. This work explores the viability of utilizing existing prototyping support tools in the context of early PSS design through workshops with student designers and practitioners. The data from these workshops illuminates the alignments and misalignment gaps presented as guidelines to enable better support for early PSS designers.

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