Firm Performance: An Empirical Study of Vietnam’s Information Technology Companies

2015 ◽  
pp. 104-124
Author(s):  
Ngoc Pham Thi Bich

The purpose of this paper is to contribute to the limited previous research on intra-organizational knowledge transfer, by examining the impact of particular organizational factors (IT systems, organizational culture, organizational structure and incentive systems) on the process of knowledge transfer within IT companies in Vietnam and the relationship between the knowledge transfer process and its organizational performance. A survey of 36 companies out of 200 software companies in Hanoi and Ho Chi Minh city, targeted at 900 technical staff, middle managers and top managers, was conducted. The study findings, based on a sample response rate of 24 per cent, indicated that a culture of high solidarity, adaptability and collaboration was proved to have the strongest impact on the process of knowledge transfer and company performance. It was also found that a transparent and flexible incentive system motivated individuals to exchange and utilize knowledge in their daily work, that a high level of centralization and formalization hindered the flow of knowledge, and the effect of IT tools on the knowledge transfer process remained weak. Overall, the findings of the study indicated that organizational factors and intra-organizational knowledge transfer processes have positive correlations with organizational performance.

2022 ◽  
Vol 20 (1) ◽  
pp. 58-68
Author(s):  
Mohammed Alnahhal ◽  
Qasem Alshehhi ◽  
Ahmad Sakhrieh ◽  
Shadi Altawil ◽  
Mosab I. Tabash

Integration management is a significant factor of success in different types of organizations. Yet, the definition of integration management and ways to measure performance in a comprehensive framework need to be investigated in different environments. This paper analyzes the impact of integration management practices on company performance in the United Arab Emirates (UAE). The study uses a questionnaire that was designed with constructs and dimensions following the literature review. The components of integration management are supply chain integration, supplier integration, customer integration, knowledge transfer with customers, and managing knowledge transfer channels with customers. A questionnaire was distributed among organizations in the UAE. Statistical analysis methods were employed to analyze 94 responses, e.g. reliability tests, ANOVA, and correlation analysis. The results show that integration management improves organizational performance to a considerable degree in the UAE. The impact of these practices was positive and significant on the performance of organizations, with an average correlation coefficient of 0.81. The comprehensive assessment for integration best practices and performance and their relationship are done for the first time in the context of the UAE organizations.


Author(s):  
Kijpokin Kasemsap

This chapter indicates the overview of Knowledge Management (KM); KM and innovation; KM and human capital; KM and social capital; KM and Human Resource Management (HRM); the significant perspectives on KM; and the advanced issues of knowledge transfer, knowledge sharing, and knowledge mapping. KM is the advanced method toward better organizational performance through knowledge transfer and knowledge sharing, and involves various organizational factors, such as people, process, technology, and culture. Utilizing KM can enhance the execution of innovation, human capital, social capital, decision making, and HRM in modern organizations. Regarding KM perspectives, creating and distributing new knowledge through effective knowledge transfer and knowledge sharing have the potential to increase organizational performance and gain sustainable competitive advantage in the knowledge era.


2019 ◽  
Vol 25 (1) ◽  
pp. 84-103 ◽  
Author(s):  
Salvatore Ferri ◽  
Raffaele Fiorentino ◽  
Adele Parmentola ◽  
Alessandro Sapio

PurposeThe purpose of this paper is to analyze the impact of patenting on the performance of academic spin-off firms (ASOs) in the post-creation stage. Specifically, our study analyses how the combination of knowledge transfer mechanisms by ASOs and patents can foster ASOs’ early growth performance.Design/methodology/approachThe authors explored the relations between patenting processes and spin-off performance through econometric methods applied to a broad sample of Italian ASOs. The research adopts a deductive approach, and the hypotheses are tested using panel data models by considering the sales growth rate as the dependent variable regressed over measures of patenting activity and quality and assuming that firm-specific unobservable drivers of growth are captured by random effects.FindingsThe empirical analysis shows that the incorporation of knowledge transferred by the parent university and academic founders through patents affects the performance of ASOs. Specifically, the authors find that the number of patents is a positive driver of ASOs’ performance, whilst patent age does not have a significant impact on growth. Moreover, spin-offs with a larger endowment of patents obtained before foundation, surprisingly, grow less on average.Practical implicationsThe findings have implications for ASO founders by suggesting that patenting processes reap benefits. However, in the trade-off of external knowledge access vs internal knowledge protection, it may be better to begin patenting after the foundation of ASOs.Originality/valueThe authors enrich the on-going debate about the connections between knowledge transfer and organizational performance. This paper combines the concepts of patents and ASOs by providing evidence on the role of patenting processes as a transfer mechanism of explicit knowledge in ASOs. Furthermore, the authors contribute to the literature on costs and benefits of patents by hinting at unexpected findings.


2016 ◽  
Vol 20 (4) ◽  
pp. 671-686 ◽  
Author(s):  
Deng-Neng Chen ◽  
Ting-Peng Liang

Purpose Knowledge has been considered a crucial organizational asset for gaining competitive advantages. It is critical for a firm to maintain a knowledge composition that is productive. This study aims to examine the applicability of the diversity–stability principle in ecology to knowledge management and further investigate the impact of knowledge diversity on firm performance. Design/methodology/approach A theoretical framework for knowledge diversity and firm performance is proposed; a questionnaire survey was conducted to evaluate the research framework. Fifty-eight valid responses from experts were collected to measure knowledge strength and diversity of 20 enterprises in four industries, and financial indexes of the 20 enterprises from 2008 to 2012 were collected to analyze the research model. Findings The results show that higher information technology (IT) capabilities in a firm lead to higher levels of knowledge strength and diversity. The strength and diversity of knowledge in a company can improve average company performance and reduce performance variations. Research limitations/implications This paper presents a new perspective that applies the ecological concept of diversity to examine the value of knowledge in organizations. The findings expand our understanding of the role of IT and knowledge in organizational performance. A limitation is that the sample size is relatively small, which may limit the generalizability of the findings. Practical implications CEOs and chief knowledge officers can apply the findings herein to assess their organizational knowledge profiles and maintain a healthy knowledge ecology in strategic planning. They should be aware that both knowledge strength and knowledge diversity are crucial to the stability of firm performance. Originality/value The ecological view of knowledge management stresses the importance of maintaining a healthy intensity and diversity of knowledge at the macro level and indicates a new direction for knowledge management.


2021 ◽  
Author(s):  
Ravoniarivelo Ravaka Andrianina ◽  
Richmond Afotey Nii Okle

Abstract Knowledge is the result of collective work. As an important component of human capital and intangible assets of the company, when properly processed, knowledge transfer can foster work performance. For a decade, enterprise social media affordances have been studied based on surveys of different platforms users, not allowing to submit the users to the same conditions, therefore, ignoring the effects of platform design on enterprise social media. To address this gap, this empirical research studies the effect of enterprise social media affordances on employee performance from the perspective of knowledge transfer, using a single platform. The analysis of survey data collected from 317 Malagasy employees using the company’s own intranet has shown that association, visibility, persistence and editability affordances of ESM foster knowledge acquisition and knowledge provision, which in turn promote employee performance. Findings show that the relationship between ESM affordances and work performance are essentially mediated by knowledge provision. This study provides the key variables for a sustainable performance of the co-creation of value in the knowledge transfer process of the technological innovation process, and the levers for action on these variables. These variables are identified from the intersection of the technological (ESM affordances), social (knowledge provision and knowledge acquisition) and organizational (task performance and contextual performance) dimensions of the knowledge transfer process.


2018 ◽  
Vol 5 (2) ◽  
pp. 230-247
Author(s):  
Yuddy Giovanna Priscilla

The purpose of this study is to measure the influence of core competencies consisting of organizational resources (shared vision, cooperation and empowerment) and organizational capabilities (knowledge management capabilities and dynamic capabilities) on the company's performance through competitive advantage in Small and Medium Industries in Batam to be able to face competition business is getting tighter due to the impact of the Asean Economic Community (AEC). The sample was taken from 105 top-level management as owners or managers of 105 Small and Medium Industries companies that have characteristics in accordance with Law No. 3 of 2014 concerning the regulation of small and medium industries using Purposive Sampling method. This study uses a comparative causal approach. The results of this study indicate that organizational resources have no significant effect on competitive advantage, but organizational resources have a significant impact on company performance. While the ability of the organization, by using the mediating role of competitive advantage has a significant effect on the performance of the company, but the ability of the organization does not have a significant direct effect on the company's performance. And for the mediation itself (competitive advantage) has a significant influence on the dependent variable (organizational performance).   Keywords: Core Competence; Competitive Advantage;Organizational Resources; Organizational Capability; Organizational Performance


2017 ◽  
Vol 8 (1) ◽  
pp. 202-209
Author(s):  
Enida Pulaj

Abstract Everywhere, in the business world and not only, we speak about the competitiveness. And while talking about this concept, it seems appropriate to explain what the competitiveness is and how it influences the organizational performance. Nowadays, there has been a growing intensity of competition in all business areas and this has resulted in a greater attention to analyze the competitive behavior under environmental dynamics and complexity. The industry is the "arena" where starts and applies every company`s activity. Usually, facing the high level of competition, it is necessary to study all the variables which influence the organization in order to achieve goals such as: the profitability and ensuring organization`s longevity. The purpose of this paper is to examine the relationship between industry forces and organizational performance to test the applicability of Porter`s model explaining the differences in the performance of construction companies. The methodology used is in the function of links between variables that characterize the industry and the realized performance, expressed through overall performance. The primary data collection was conducted through a questionnaire. Besides the demographic characteristics of the sample, the questionnaire as well aims to collect information on a high number of variables. Geographically, the companies participated by completed the questionnaire, were performing their business activity in Vlora region (such as Vlora city, Orikum and Himara), covering areas where construction sectors had the major development, including urban and coastline areas. The processing data collected via questionnaire shows that the construction industry is characterized by a high level of competitiveness and market fragmentation.Through the empirical analysis of competitive forces, the study contributes to the specific orientation that investors and managers should have when they face a high rivalry among companies.


2017 ◽  
Vol 47 (1) ◽  
pp. 110-136 ◽  
Author(s):  
Kamla Ali Al-Busaidi ◽  
Lorne Olfman

Purpose Inter-organizational knowledge sharing systems (IOKSS) are crucial for scientific, social and economic development especially in knowledge-intensive sectors. Knowledge sharing processes and systems will not only be challenged by individual and organizational factors but also by social, technical and political inter-organizational factors. This paper aims to investigate the impact of knowledge worker, peer, IOKSS, organization and sector factors on knowledge workers’ intention to share knowledge through IOKSS. Knowledge workers are the key stakeholders that enable the survival of IOKSS. Design/methodology/approach Data were collected, through a questionnaire, from knowledge workers in the education and the health sectors. Findings This study found that the human factors (related to knowledge workers and their peers) have significant direct impact on intention to share knowledge through IOKSS. Other factors, such as IOKSS system, organization and sector factors showed indirect impacts on knowledge workers’ intention to share knowledge through IOKSS. Such investigation can be very valuable for developing countries as technological innovations such as IOKSS can be crucial for training and building human resources, and national knowledge management. Originality/value Little is empirically known about the enablers of sharing knowledge in systems that connect organizations in horizontal linkage in a specific sector or industry. The study also adds value to under investigated region.


2021 ◽  
Vol 13 (3) ◽  
pp. 1536 ◽  
Author(s):  
Svajone Bekesiene ◽  
Audrone Petrauskaite ◽  
Rolanda Kazlauskaite Markeliene

The aim of the study is to investigate the impact of nepotism as a form of corruption on the effectiveness of organizations, determining the relationship between the manager and employees, employee relations, and taking it into account as a potential threat to secure and sustainable development of the organization and society. The data collected from private and public organizations were used to test research hypotheses. The AMOS version 26 program and structural equation modeling (SEM) were applied to check the models with median effects. The results of the test allowed to identify the negative aspects of nepotism in the relationship between the manager’s behavior and organizational performance. Nepotism causes internal conflicts and an atmosphere of mistrust in both public and private organizations, which leads to poor company performance and quality of services provided, and the potential loss of professionals. The results of the research show that the problem of nepotism is still relevant in Lithuanian society. The research results allow envisaging both systematic and ideological measures to prevent corruption in Lithuania. Models for the prevention of this form of corruption can be constructed on the basis of this research.


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