scholarly journals Organizational Citizenship and Employee Pro-Environmental Behaviors in the Tourism Industry: A Research Agenda

Author(s):  
Omer Kivanc Inelmen
Author(s):  
I-Chieh Michelle Yang

This conceptual paper proposes a new research agenda in travel risk research by understanding the role of affect. Extant scholarship tends to focus on travel risk perception or assessment as a cognitive psychological process. However, despite the phenomenal growth of the tourism industry globally, research related to travel risk perception remains stagnant with no significant breakthrough. Drawing on the existing empirical evidences in risk-related research, this paper asserts that affect plays a potent role in influencing travel risk perception – positive affect leads to more positive travel risk perception, vice versa. In this paper, existing empirical evidences and theories are presented to provide support for this proposition.


2020 ◽  
Vol 24 (2) ◽  
pp. 179-184 ◽  
Author(s):  
Girish Prayag

As a rapidly evolving global pandemic, COVID-19 provides several opportunities for tourism researchers to study the resilience of the tourism industry from a socioecological system perspective. Pandemics are not new and, similar to other crises and disasters, can have lasting impacts on individuals, businesses, communities, and nations. This article offers ways to explore how COVID-19 could affect different aspects of tourism resilience, adopting a three-level approach (macro, meso, and micro). While recognizing that these three levels are not necessarily mutually exclusive, interactions between them can be a worthy area of research in itself. This article proposes a research agenda on COVID-19 and tourism system resilience and contributes to further understanding of scale of change (temporal and spatial), impacts, and resilience. The article identifies, for example, resilience of destinations, organizations, and tourists as important areas of future research in relation to the pandemic. However, theoretical advancements and managerial implications of such research should not be sacrificed at the expense of the opportunities that the context of COVID-19 presents. It is time for reset not only for the tourism industry but also for tourism researchers.


2017 ◽  
Vol 42 (3) ◽  
pp. 275-292 ◽  
Author(s):  
Lalit Kumar Yadav ◽  
Pawan Gupta

This study attempts to understand job satisfaction (JS) and organizational citizenship behaviour (OCB) in relation to procedural justice (PJ). It also studies the mechanism through which PJ is likely to influence the dependent variables. On the basis of existing literature, organizational trust is identified as the mediating instrument through which PJ may affect JS and OCB. A survey-based design was used to collect data from 204 employees in the National Capital Region of Delhi. The respondents were working in organizations that broadly encompass the tourism industry. Correlation, regression and hierarchical multiple regression were used to test the model in the study. The mediation model was also tested using the bias-corrected percentile method with 5000 bootstrap samples. The results of the study corroborated with the previous findings and the stated hypotheses, with the exception that organizational trust was found not to mediate the relation between PJ and OCB. Some significant implications for managers and organizations can be gauged from this study. Managers must work towards establishing fair procedures in all aspects of organizational functioning. They should also decipher the attributes of organizational trust which are perceived as valuable by the employees.


Author(s):  
Alfonso Vargas-Sánchez

The aim of this chapter is to present the state of the art of academic research in the intersection between circular economy and tourism, trying to identify the approaches used by authors when studying the application of circular economy principles and initiatives in the tourism industry. For this purpose, a systematic search in ISI Web of Science and Scopus databases was performed. The characterization of research carried out in this field, with both a bibliometric and bibliographic analysis, is offered, presenting a detailed picture of the content of the research carried out in the abovementioned intersection, synthesizing what has been done so far. To conclude, a research agenda is proposed to develop this still understudied domain.


2021 ◽  
Vol 36 (2spl) ◽  
pp. 563-570
Author(s):  
Anh Tuan PHAM ◽  
◽  
Truc Le NGUYEN ◽  
Xuan Trong HOANG ◽  
Hoang Phuong TRINH ◽  
...  

Nowadays, employee behavior that has emerged as one of the most crucial factors that determine the success of organizations in general, and in tourism industry in particular. Previous researchers indicated that it is necessary to shed light on the mechanism influence of determinant factors on organizational citizenship behavior in the tourism industry. So that the main purpose of this study is to examine the mechanism of employees’ perceptions of green performance of hotels influence their organizational citizenship behavior (OCB) with the serial mediating effects of psychology (perceived pride) and emotion (affective commitment) of employees working in the hotel. A conceptual research model is developed and then empirically examined using PLS - SEM. The study data was collected from 209 employees working in hotel at Moc Chau national tourism area (Vietnam) via a questionnaire survey. The results show a positive correlation between employees’ perception of green performance of their hotel and their OCB. Interestingly, employees’ perceived pride and affective commitment act as serial mediators in the relationship correlation between employees’ perception of green performance of their hotel and their OCB. This study offers new insight for researchers and managers in the hospitality industry in term of “go green” tendency.


2019 ◽  
Vol 31 (1) ◽  
pp. 406-426 ◽  
Author(s):  
Tuan Trong Luu

PurposeMechanisms behind employees’ pro-environmental behaviors have increasingly been attracting scholarly attention. The purpose of this study is to examine how environmentally specific servant leadership contributes to employees’ organizational citizenship behavior for the environment (employee OCBE).Design/methodology/approachIn this research, employees from resort hotels in Central Vietnam were selected as participants. The data analysis was conducted through structural equation modeling and bootstrapping test.FindingsEnvironmentally specific servant leadership exhibited the positive association with employee OCBE through employee environmental engagement as a mediator. Two moderation mechanisms – organizational support for green behaviors and person-group fit – were also found to serve as enhancers for the effect of environmentally specific servant leadership on employee OCBE.Practical implicationsThe research results provide hospitality organizations with a premise for the focus of servant leadership and organizational support around pro-environmental values. It is also vital for practitioners to build the fit between employees and the organization’s pro-environmental values so as to further promote their positive reaction to environmentally specific servant leadership and engagement in pro-environmental behaviors.Originality/valueThe present study marks the confluence between environmentally specific servant leadership and employee OCBE research streams and provides a moderated mediation mechanism to shed light on such a relationship.


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