scholarly journals Analysis of The User Experience of a Mobile Application System : A Case Study of Xyz

2017 ◽  
Vol 4 (2) ◽  
pp. 47-61
Author(s):  
Panjinagara Vandy Firstama ◽  
Maulahikmah Galinium ◽  
James Purnama
Keyword(s):  
User Experience ◽  
Mobile Application ◽  
Gap Analysis ◽  
Application System ◽  
System A ◽  
Experience Questionnaire ◽  
New System

This research intention is to comparing user experience value of mobile applic ation using User experience(UX) result from new and old sys tem, then doing gap analysis to determine how much improvement of user experience in the new system compared to old system. By using User Experience Questionnaire (UEQ), this research is to evaluat e which aspect of mobile application is looked for by its u ser. Survey is conducted to 60 people to answer what experience they have on old application, new application and user expectation for application and compare them. The result shows that there s mu ch improvement from old application to new application, and for expectation user towards new and old application, the gap between new app to expectation become closer if compare with old app to expectation

scholarly journals Usability and User Experience Test on the Muezzin and Khatib Scheduling Mobile Application Using SUS and User Experience Questionnaire (Case Study: Al Abroor Mosque)

2021 ◽  
Vol 5 (01) ◽  
pp. 24
Author(s):  
Rahmadi Wijaya ◽  
Cahyana Cahyana ◽  
Bambang Pudjoatmodjo
Keyword(s):  
User Experience ◽  
Public Service ◽  
Mobile Application ◽  
Usability Testing ◽  
Main Task ◽  
Testing Tools ◽  
Experience Questionnaire

One of the Dewan Kemakmuran Masjid (committee to serve public service in a mosque) main task is to provide prayer facilities in a mosque, such as managing schedules for muezzin and imam salat. Most of the time, the plan is executed manually. Moreover, preparing the schedule is not easy. It needs cautious and excessive effort as DKM members should be careful not to make an unbalanced schedule for each muezzin/ khatib. It is also an error-prone process since putting the unavailable person in the schedule slot is possible. To overcome the condition, we build a mobile application for managing schedules for muezzin and imam salat. The application has been tested with usability testing and a user experience questionnaire. The results from both testing tools yield excellent results; the application could implement and comfortably used for managing schedules. From the result, it can be inferred that Al Aboor meets the criteria for a good mobile application and can be developed further.

scholarly journals User experience assessment of a COVID-19 tracking mobile application (AMAN) in Jordan

2021 ◽  
Vol 23 (2) ◽  
pp. 1120
Author(s):  
Ashraf Mousa Saleh ◽  
Hayfa Y. Abuaddous ◽  
Odai Enaizan ◽  
Fahad Ghabban
Keyword(s):  
Social Media ◽  
User Experience ◽  
Mobile Application ◽  
Research Method ◽  
User Interaction ◽  
Online Questionnaire ◽  
Positive Impression ◽  
Arabic And English ◽  
Experience Questionnaire

<p>This study assesses the user experience of a COVID-19 tracking application, as employed as a case study of AMAN mobile application based on user experience. This paper proposed an assessment of user experience (UX) for AMAN application (COVID-19 tracking mobile application in Jordan) by implementing a user experience questionnaire tool. The study aims to get feedback and identify UX based on user interaction and usage with the tracking application. The data are taken from 1208 participants who have experience using the application; an online questionnaire was implemented and distributed through social media groups. The research method that was adopted used the instrument from user experience questionnaire (UEQ) of Arabic and English versions. The results from the UX assessment using UEQ showed that there are four scales which are categorized as excellent; they are Attractiveness (Mean=1.9), Efficiency (Mean=2.4), Dependability (Mean=2.1), Stimulation (Mean=1.8), while the two scales on the benchmark of good are Perspicuity (Mean=2.0) and Novelty (Mean=1.6). From the scores, above &lt; 0.8 show a positive evaluation. All scores are above &gt;0,08 indicating that the evaluation of UX has a positive impression. It can be concluded that the AMAN application is very good–satisfying users to track infected cases of COVID 19. </p>

Solar updraft power plant system: A brief review and a case study on a new system with radial partition walls in its collector

2017 ◽  
Vol 69 ◽  
pp. 472-487 ◽  
Author(s):  
Tingzhen Ming ◽  
Yongjia Wu ◽  
Renaud K. de_Richter ◽  
Wei Liu ◽  
S.A. Sherif
Keyword(s):  
Power Plant ◽  
Plant System ◽  
System A ◽  
Partition Walls ◽  
New System

Meta-Assessment: The ARL Library Assessment Ecosystem Modified for Montana State University

2019 ◽  
Author(s):  
Scott W. H. Young ◽  
David Swedman ◽  
Martha Kyrillidou
Keyword(s):  
Comparative Analysis ◽  
User Experience ◽  
Gap Analysis ◽  
Task Force ◽  
Strategic Plan ◽  
Second Phase ◽  
State University ◽  
Montana State University ◽  
Assessment Program

How can we apply an assessment lens to our own assessment practices? To answer this question, we follow a mixed-methods approach by applying the assessment ecosystem design described in the recent ARL Assessment Program Visioning Task Force Recommendations (December 17, 2017). Our research synthesizes the evidence and insights gathered through three methods: a case study analysis, a comparative analysis, and a gap analysis.First, we examine a case study of a UX and Assessment (UX&amp;A) program recently developed at Montana State University (MSU). The vision of the UX&amp;A program at MSU is to build and sustain a library that is useful, usable, and desirable for our diverse community of users. UX&amp;A personnel work collaboratively with other Library departments to continually measure, assess, and improve users' experience of Library services and instruction, both physical and online. This new UX&amp;A program was developed in tandem with a new library strategic plan, which is based on the Balanced Scorecard framework.With the new assessment program and strategic plan in place, we conducted a second phase of research: a comparative analysis of the MSU UX&amp;A program vis-à-vis the assessment landscape described in the ARL Recommendations. In this analysis, we highlight which ecosystem elements are currently in place, which elements are in development, and which still need to be developed at MSU.Next, we conducted a gap analysis comparing the ARL recommendations with established and emerging user experience and assessment programs in place at other research libraries to determine if there are additional elements outside of these recommendations that may be useful for describing, assessing, and improving a library’s assessment framework.Finally, we synthesized the insights gathered from our meta-assessment to create an enhanced version of the ARL ecosystem as applied to the MSU library. In terms of practical impact, this enhanced meta-assessment ecosystem can be applied to comprehensively evaluate and improve a library’s user experience and assessment program. Our research ultimately demonstrates and models an approach for meta-assessment that can help inform the development of more effective and sustainable library UX and assessment programs, for the ultimate benefit of our users.

scholarly journals Analysis and Development of Customer Billing Telephony System

2019 ◽  
Vol 16 (2) ◽  
pp. 0428
Author(s):  
Raziera Et al.
Keyword(s):  
Customer Satisfaction ◽  
User Experience ◽  
Positive Feedback ◽  
Telecommunications Industry ◽  
Telecommunication Industry ◽  
User Requirements ◽  
Billing System ◽  
System A ◽  
Experience Questionnaire

The telecommunications industry has gone through series of development efforts to provide quality services to their consumers. Generally, telecommunication industry provides two main services such as telephony and internet which involved customer registration, billing and payment. However, the challenge confronting telecommunications industry is to meet the customer satisfaction in the billing system such as accuracy, easy to understand and unambiguous billing issue. In order to develop Customer Billing Telephony System,a user experience study is conducted to gather the user requirements. Hence, the CBTS was developed that takes into consideration user’s value experience that provides a support for managing and monitoring billing process. Then the CBTS was evaluated by the users using User Experience Questionnaire (UEQ) to prove the efficiency and correctness in billing process. The result shown that the users give the positive feedback of the CBTS.

scholarly journals GOD TEMPLE (GEOGRAPHIC OF DEWATA TEMPLE): APLIKASI PERSEBARAN PURA PADA PERANGKAT MOBILE APPLICATION BERBASIS CROWDSOURCHING

2019 ◽  
Vol 8 (2) ◽  
pp. 166
Author(s):  
Made Widiantika ◽  
I Ketut Resika ◽  
Gede Saindra Santyadiputra
Keyword(s):  
User Experience ◽  
Mobile Application ◽  
Usability Testing ◽  
Time Behavior ◽  
Memory Leak ◽  
Database Server ◽  
Cpu Utilization ◽  
Experience Questionnaire ◽  
Memory Utilization

Semua masyarakat baik yang berwisata maupun yang melakukan ibadah tentunya harus mengetahui semua tempat-tempat ini. Beberapa permasalahan utama yang dialami adalah mengetahui status pura, dan letak dari pura. Maka dari itu diperlukan adanya strategi yang dapat memberikan informasi yang dibutuhkan, sekaligus memaparkan berbagai macam-macam pura berdasarkan fungsi dan keunikan masingmasing.Metode yang digunakan untuk mengidentifikasi masalah dan pengumpulan data melalui angket serta data sebelumnya yang telah ter arsipkan berupa file. Selanjutnya, menganalisis persyaratan sistem, perangkat lunak yang digunakan dalam membangun aplikasi ini adalah Java sebagai bahasa pemograman, MySQL sebagai database server. Hasil dari penelitian ini adalah Sistem Informasi Geografis Persebaran Pura pada perangkat Mobile Berbasis Crowdsourching. Dalam aplikasi ini menunjukkan lokasi dimana keberadan pura , keterangan pura, tanggal piodalan pura dan foto bangunan pura. Hasil pengujian menunjukkan aplikasi telah memenuhi standar ISO 25010 pada aspek respon pengguna yaitu menggunakan usability testing UEQ (user experience questionnaire) dengan rata-rata pada aspek daya tarik 2.32, kejelasan 2.43, efisiensi 2.25, ketetapan 2.33, stimulasi 2.28 dan kebaruan 2.03,pada aspek kelayakan aplikasi menggunakan functional suitability 100%, compatibility aplikasi kompatibel 100% dari sisi co-existence, dan berbagai tipe perangkat, dan pengujian performan efficiency aplikasi berhasil dijalandan di berbagi tipe perangkat tanpa terjadi memory leak, dengan rata-rata nilai pada time behavior slow UI thread 20%, CPU Utilization rata-rata 32%,dan Memory Utilization rata-rata sebesar 90Mb.

scholarly journals Assessing User Experience of a Mobile Application Using Usability Questionnaire Method

2021 ◽  
Vol 4 (1) ◽  
pp. 1-10
Author(s):  
Syamsul Arifin ◽  
Lisa Maharani
Keyword(s):  
User Experience ◽  
Mobile Application ◽  
Ease Of Use ◽  
Raw Material ◽  
Application System ◽  
Good System ◽  
Average Value ◽  
Questionnaire Method ◽  
Vegetables And Fruits ◽  
Local Farmers

Eden Farm application is an application system used by customers to order vegetables and fruits. Eden Farm collaborates with hundreds of local farmers and dozens of raw material suppliers to provide all the culinary business needs of thousands of Eden Farm customers. However, there are still many who do not understand the usability of the Eden Farm application. In building a good system, one important part is good usability. Usability is closely related to user experience. User experience plays an important role in the development of a system, especially in the Eden Farm application, because user experience can show the ease that users feel and efficiency through user experience in using the system. The author tries to use the USE Questionnaire to 100 respondents. The analysis resulted in an average value of the Usefulness parameter of 85%. Then the parameter Ease of Learning with 82%, and Ease of Use with 80%, and the smallest is Satisfaction with 79%. These results indicate that the Eden Farm application is good. The results of measuring the usability of Eden Farm application with the classification "Very Appropriate" to use, with a usability value of 84.18%. The results of usability measurement are expected to help the development and improvement of the Eden Farm application in the future.

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