scholarly journals Assessing User Experience of a Mobile Application Using Usability Questionnaire Method

2021 ◽  
Vol 4 (1) ◽  
pp. 1-10
Author(s):  
Syamsul Arifin ◽  
Lisa Maharani
Keyword(s):  
User Experience ◽  
Mobile Application ◽  
Ease Of Use ◽  
Raw Material ◽  
Application System ◽  
Good System ◽  
Average Value ◽  
Questionnaire Method ◽  
Vegetables And Fruits ◽  
Local Farmers

Eden Farm application is an application system used by customers to order vegetables and fruits. Eden Farm collaborates with hundreds of local farmers and dozens of raw material suppliers to provide all the culinary business needs of thousands of Eden Farm customers. However, there are still many who do not understand the usability of the Eden Farm application. In building a good system, one important part is good usability. Usability is closely related to user experience. User experience plays an important role in the development of a system, especially in the Eden Farm application, because user experience can show the ease that users feel and efficiency through user experience in using the system. The author tries to use the USE Questionnaire to 100 respondents. The analysis resulted in an average value of the Usefulness parameter of 85%. Then the parameter Ease of Learning with 82%, and Ease of Use with 80%, and the smallest is Satisfaction with 79%. These results indicate that the Eden Farm application is good. The results of measuring the usability of Eden Farm application with the classification "Very Appropriate" to use, with a usability value of 84.18%. The results of usability measurement are expected to help the development and improvement of the Eden Farm application in the future.

scholarly journals Analysis of The User Experience of a Mobile Application System : A Case Study of Xyz

2017 ◽  
Vol 4 (2) ◽  
pp. 47-61
Author(s):  
Panjinagara Vandy Firstama ◽  
Maulahikmah Galinium ◽  
James Purnama
Keyword(s):  
User Experience ◽  
Mobile Application ◽  
Gap Analysis ◽  
Application System ◽  
System A ◽  
Experience Questionnaire ◽  
New System

This research intention is to comparing user experience value of mobile applic ation using User experience(UX) result from new and old sys tem, then doing gap analysis to determine how much improvement of user experience in the new system compared to old system. By using User Experience Questionnaire (UEQ), this research is to evaluat e which aspect of mobile application is looked for by its u ser. Survey is conducted to 60 people to answer what experience they have on old application, new application and user expectation for application and compare them. The result shows that there s mu ch improvement from old application to new application, and for expectation user towards new and old application, the gap between new app to expectation become closer if compare with old app to expectation

scholarly journals Mobile Application System Supported BUC Students Services and Learning

2020 ◽  
Vol 14 (09) ◽  
pp. 79 ◽  
Author(s):  
Ghaliya Muslem ALFarsi ◽  
Jasiya Jabbar ◽  
Ragad M Tawafak ◽  
Sohail Iqbal ◽  
Abir Alsidiri ◽  
...  
Keyword(s):  
College Students ◽  
Positive Result ◽  
Mobile Application ◽  
Ease Of Use ◽  
Management Systems ◽  
Smart Devices ◽  
Application System ◽  
Education Service ◽  
University Life ◽  
Education Design

<p><em>Smartphones and applications are one of the most used things in learning and management systems. They make everyone connected with society, and those who feel sorry for it, especially college students are always looking for things that benefit them at a university. In this research, there is a need to apply a new application for student education service with an easy way of managing data and generate progression on reports feedback in his or her university life. We conducted a survey with the students of Al Buraimi University College and we reached a positive result that helps in the work. Smartphones have become pervasive and sales of all categories have many functions, in search (application of mobile-based devices in education design) to talk about applications in smart devices that serve education and take their information for management purpose and ease of use and follow them in any way. </em></p>

scholarly journals Usability Testing on Android-based KMS for Pregnant Women using the USE Questionnaire

2020 ◽  
Vol 1 (3) ◽  
pp. 164-173
Author(s):  
Halimah Tus Sadiah
Keyword(s):  
Knowledge Management ◽  
Pregnant Women ◽  
Mobile Application ◽  
Usability Testing ◽  
Ease Of Use ◽  
Knowledge Management System ◽  
Test Results ◽  
High Quality ◽  
Relieve Pain ◽  
Questionnaire Method

An Android-based medicines knowledge management system (KMS) application has been built as a result of a research about the usage of medicines on pregnant women. Usability testing is needed to be used to measure the success rate of the implementation of this mobile application. In this study, the Usefulness, Satisfaction and Ease of Use (USE) Questionnaire method is used, with quantitative and qualitative analysis. Based on the test results, it shows that the KMS application for pregnant women has a high usability result, with each component score, namely Usefulness reaches 86%, Ease of Use of 86%, and Satisfaction of 84%. On average, 85% indicates that the Android-based medicines KMS application for pregnant women has high quality attributes in ease of use. In addition, this application already has criteria to meet the needs of users, especially pregnant women, to easily find information and knowledge about medicines that are safe to consume during pregnancy to relieve pain or pregnancy complaints.

User Experience on Izakat Kedah Mobile Application: The Zakat Payers’ Perspective

2021 ◽  
Vol 12 (3) ◽  
pp. 2705-2712
Author(s):  
AzizahChe Omar Et.al
Keyword(s):  
User Experience ◽  
Mobile Application ◽  
Ease Of Use ◽  
Descriptive Statistics ◽  
Expert Evaluation ◽  
Expert Review ◽  
Ongoing Project

This paper reports an ongoing project related to the development of iZakatKedah mobile application. The developed prototype has been evaluated through expert review method. The results of the expert evaluation have been reported in the previous paper. Thus, the main aim of this paper is to test the user experience of iZakatKedah mobile application to the zakat payers in terms of user usefulness, ease of use, and ease of learning. There are 31 of zakat payers from Kedah State, Malaysia involves in the user experienceexperiment. Upon utilizes the iZakatKedah mobile application, a set of user experience questionnaires has been distributed to the respondents. The collected data were analyzed and presented in the form of descriptive statistics. The results reveal that most of the respondents agreed thatthe iZakatKedah mobile applicationis useful, easy to use, easy to learn, and overall, they are satisfied.

PEMBELAJARAN MENULIS TEKS EKSPOSISI BERBASIS E-LEARNING DALAM MENINGKATKAN PRESTASI BELAJAR

2020 ◽  
Vol 9 (1) ◽  
pp. 57-67
Author(s):  
I Kadek Darmadi Adiyasa ◽  
I Made Sutama ◽  
Ida Bagus Putrayasa
Keyword(s):  
Student Achievement ◽  
Test Method ◽  
Student Responses ◽  
Average Value ◽  
Basic Competency ◽  
Improve Student Achievement ◽  
Student Achievements ◽  
E Learning ◽  
Observation Method ◽  
Questionnaire Method

The classroom action research conducted at class X IPB1 in SMA Negeri 1 Susut aimed to (1) To describe the steps in implementing e-Learning based learning in writing the exposition text of class X IPB1 at SMA Negeri 1 Susut. (2) Describe student achievements after implementing e-Learning in exposition text of class X IPB1 in SMA Negeri 1 Susut, and (3) Describe student responses after applying e-learning in writing text exposition of class X IPB1 in SMA Negeri 1 Susut. This research was conducted in two cycles in which consisted of five stages, namely: planning, implementing, observing, evaluating, and reflecting. Data were collected by observation method, interview method, test method, questionnaire method and analyzed descriptively quantitative and qualitative. The results showed the average value of the first cycle was 72.6 or an increase of 17.05% from the previous value (pre-cycle) 37. The value of the second cycle was 81.1 or an increase of 43.4%. The acquisition of the average response of students in the first cycle of 33.7% in the very positive category and increased in the second cycle of student responses to 33.96 in the very positive category. The conclusions in this study were (1) learning steps based on e-Learning based on basic competency standards and according to procedures that have been designed. (2) e-Learning can improve student achievement in writing exposition texts. (3) students' responses to e-Learning are very positive. The suggestion of this research is that teachers should use e-learning to improve student achievement.

Sustaining Job Performance through Technology Acceptance with Usage of Whatsapp Mobile Application

2020 ◽  
Vol 5 (1) ◽  
pp. 123
Author(s):  
Nor Hayati Kassim ◽  
Norlina Mohamed Noor ◽  
Jati Kasuma ◽  
Juliza Saleh ◽  
Ceaser Dealwis ◽  
...  
Keyword(s):  
Job Performance ◽  
Technology Acceptance ◽  
Mobile Applications ◽  
Mobile Application ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Maximum Efficiency ◽  
Perceived Ease Of Use ◽  
Positive Attitudes ◽  
Willingness To Use

Companies are now recognizing that their employees require a spectrum of mobile applications in order to achieve maximum efficiency at the workplace. Mobile applications such as WeChat, Twitter and WhatsApp via smartphones have become influential tools and extensively used by employees at the workplace. This state-of-the-art technology in communication has penetrated various fields, including routine administrative jobs at the workplace. The objective of this research is toinvestigate the acceptance of the WhatsApp mobile application for formal use among support staff at The Commission of the City of Kuching North, Sarawak (DBKU). Perceived usefulness, perceived ease of use and behavioral intention of the users in using WhatsApp are the variables measured for job performance. The researchers utilized convenience sampling, whereby a total of 105 employees from two departments participated in the investigation. Data was collected using a set of selfadministered questionnaires which was adapted from Davis. The findings revealed that perceived usefulness and perceived ease of use of WhatsApp as a means of communication were significant for job performance at DBKU. The employees felt more competent during their formal interaction at the workplace as less effort was needed while using WhatsApp. The existence of features which were user-friendly and easy operational functions helped to create positive attitudes when utilizing the application. Faster feedback, ease of use, and convenience were some of the reasons for the employees’ willingness to use WhatsApp for communication at the workplace.

Analisis Evaluasi Kinerja Vendor Berdasarkan Penetapan Kriteria Vendor Performance Indicator (VPI) Menggunakan Metode Analytical Hierarchy Process (AHP) Pada PT. XYZ

2019 ◽  
Vol 2 (2) ◽  
pp. 113
Author(s):  
Nadya Uci Pramita ◽  
Adhitomo Wirawan
Keyword(s):  
Performance Evaluation ◽  
Carbon Steel ◽  
Analytical Hierarchy Process ◽  
Pressure Vessel ◽  
Performance Indicator ◽  
Evaluation Process ◽  
Raw Material ◽  
Quality Cost ◽  
Questionnaire Method ◽  
Hierarchy Process

The purpose of this study is to analyze the process of performance evaluation of vendors especially in the vendor that provides a raw material for pressure vessel plate made of carbon steel. As for the evaluation process undertaken by PT. XYZ through performance indicators (KPI) where an evaluation that applied a focus on quality and delivery. In this study, researchers used the designation criteria vendor performance indicator (VPI) where the criteria used consist of quality, cost, delivery, flexibility and responsiveness (QCDFR). The methods used in the analysis process that is Analytical Hierarchy Process (AHP). Data collecting directionally by questionnaire method among 3 respondents on the procurement department that know the performance of the vendors over the years. The result showed that PT. RE has the best performance among the four vendors, as known PT.SS, PT. ST, PT. CH and PT. UN within value 0.540; The vendor with lowest performance owned by PT.CH within value 0.034.Keyword : Analytical Hierarchy Process (AHP), vendor performance indicator (vpi), plate pressure vessel, vendor performance evaluation Penelitian ini bertujuan untuk menganalisis proses evaluasi kinerja vendor khususnya pada vendor yang mensupplai bahan baku plate pressure vessel berbahan carbon steel. Adapun proses evaluasi yang dilakukan oleh PT. XYZ melalui key performance indicator (KPI) dimana evaluasi yang diterapkan hanya berfokus pada quality dan delivery. Dalam studi ini, peneliti menggunakan penetapan kriteria Vendor Performance Indicator (VPI) dimana kriteria yang digunakan yaitu quality, cost, delivery, flexibility dan responsiveness (QCDFR). Metode yang digunakan dalam proses analisis yaitu Analytical Hierarchy Process (AHP). Pengambilan data menggunakan kuisioner terhadap 3 informan pada departemen procurement yang dianggap mengetahui kinerja vendor selama ini. Adapun hasil penelitian menunjukkan bahwa PT. RE memiliki kinerja yang terbaik diantara keempat vendor yaitu PT. SS, PT. ST, PT. CH serta PT. UN dengan nilai bobot sebesar 0.540 sedangkan vendor dengan kinerja terendah dimiliki oleh PT. CH dengan nilai bobot sebesar 0.034.Kata kunci : Analytical Hierarchy Process (AHP), vendor performance indicator (VPI), plate pressure vessel, evaluasi kinerja vendor.

Penerapan Customer Relationship Management (CRM) pada Aplikasi Pengiriman Pesan Instan Studi Kasus: WhatsApp, WeChat, Line, KakaoTalk

2014 ◽  
Vol 5 (1) ◽  
pp. 20-26
Author(s):  
Ellynia Ellynia ◽  
Viany Utami Tjhin
Keyword(s):  
Operating Systems ◽  
Customer Relationship Management ◽  
Mobile Application ◽  
Instant Messaging ◽  
Relationship Management ◽  
Ease Of Use ◽  
Customer Relationship ◽  
Good Relationship ◽  
Management Application ◽  
Index Terms

In establish good relationship with customer, companies need to have a good customer relationship management system as well. The purpose of this study is to explore the level of development of the use of instant messaging applications that are used for mobility of companies in establishing relationships with customers; and to investigate the factors considered important for the success of the mobility of companies in establishing relationships with their customers. In this study it was found that not all instant messaging application has a feature which serves to establish rapport with customers. The results showed some of the determinants of success in the utilization of instant messaging applications is the ease of use, target the most used mobile devices, operating systems most used by users, and mobile application user interface that is used. Index Terms - customer, relationship, management, application, messanging, instant

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