scholarly journals Student eXperience: A Systematic Literature Review

2021 ◽  
Vol 11 (20) ◽  
pp. 9543
Author(s):  
Nicolás Matus ◽  
Cristian Rusu ◽  
Sandra Cano
Keyword(s):  
Higher Education ◽  
Literature Review ◽  
Undergraduate Students ◽  
Systematic Literature Review ◽  
Higher Education Institutions ◽  
Student Experience ◽  
Educational Institutions ◽  
Research Questions ◽  
Definition Of ◽  
Quality In Higher Education

Students’ experiences have been covered by a large number of studies in different areas. Even so, the concept of student experience (SX) is diffuse, as it does not have a widely accepted meaning and is often shaped to the specific purposes of each study. Understanding this concept allows educational institutions to better address the needs of students. For this reason, we conducted a systematic literature review addressing the concept of SX in higher education, specifically aiming at undergraduate students. In this work, we approach the concept of SX from the perspective of customer experience (CX), based on the premise that students are users of higher education institutions’ products, systems and/or services. We reviewed articles published between 2011 and 2021, indexed in five databases (Scopus, Web of Sciences, ACM digital, IEEE Xplore and Science Direct), trying to address research questions concerning: (1) the SX definition; (2) dimensions, attributes and factors that influence SX; and (3) methods used to evaluate the SX. We selected 65 articles and analyzed various SX definitions, as well as scales and surveys to evaluate SX, mainly relating to satisfaction and quality in higher education. We propose a holistic definition of SX and recommend ways to achieve its better analysis.

Exploring the benefits and challenges of learning analytics in higher education institutions: a systematic literature review

2019 ◽  
Vol 47 (1) ◽  
pp. 25-34 ◽  
Author(s):  
Shahira El Alfy ◽  
Jorge Marx Gómez ◽  
Anita Dani
Keyword(s):  
Higher Education ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Learning Analytics ◽  
Teaching And Learning ◽  
Higher Education Institutions ◽  
Critical Role ◽  
Systematic Research ◽  
Content Type ◽  
Research Questions

Purpose The potential capabilities and benefits that learning analytics can provide are not fully utilized. A current stream of research suggests that learning analytics has more to offer for continuous improvement of higher education institutions. This study aims to explore the opportunities that data analytics stand to offer higher education and the challenges that plays down its role, adoption and usage in different areas of higher education institutions. Design/methodology/approach This study adopts a systematic literature review approach in answering the research questions. The critical role of learning analytics and the exploratory nature of research questions justify the use of systematic literature review. The current study used systematic research process adapted and presented by Hallinger (2013) to be used in social sciences in general and in educational leadership and management in particular. A standard process of finding relevant articles and examining reference lists is followed using articles from higher education which is the research context. Findings An examination of the literature showed that the majority of studies within the sample of articles are empirical representing 53 per cent, 32 per cent are conceptual, while only 15 per cent of the articles are a systematic literature review. Results also show that 58 per cent of the articles are teaching and learning related, 34 per cent are management related, while only 8 per cent are research related. Several challenges and opportunities of learning analytics in the three areas highlighted are presented and discussed. Originality/value The benefits and challenges of learning analytics are numerous and scattered in the literature. In this study, a typology related to different educational domains is developed to shed light on the benefits and challenges of learning analytics within particular higher education areas that are relevant to specific stakeholders. Benefits and challenges of learning analytics are classified into being management related, teaching and learning related and research related.

scholarly journals Semi-Systematic Literature Review on Sustainability and Sustainable Development in Higher Education Institutions

2021 ◽  
Vol 13 (14) ◽  
pp. 7683
Author(s):  
Amila Omazic ◽  
Bernd Markus Zunk
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Higher Education Institutions ◽  
Main Research ◽  
Agenda 2030 ◽  
Research Themes ◽  
Development Goals

Public sector organizations, primarily higher education institutions (HEIs), are facing greater levels of responsibility since adopting and committing to the Agenda 2030 for Sustainable Development (SD) and its 17 Sustainable Development Goals (SDGs). HEIs are expected to provide guidance for various stakeholders on this matter, but also to implement this agenda and the SDGs in their institutions. Although the role of these organizations has been recognized, the fields and issues that HEIs should address on their path towards sustainability and SD are still unclear. To provide further clarity, a semi-systematic literature review on sustainability and SD in HEIs was conducted to identify both the key concepts and main research themes that represent sustainability and SD in HEIs and to identify research gaps. This review increases our knowledge of this topic and enhances our understanding of sustainability and SD in the context of HEIs.

scholarly journals An Analysis of Theory of Organisational Typologies and their Application in Higher Education Institutional Settings

2019 ◽  
pp. 1-7
Author(s):  
Muftahu Jibirin Salihu
Keyword(s):  
Higher Education ◽  
Literature Review ◽  
Higher Education Institutions ◽  
Educational Institutions ◽  
Review Section ◽  
Institutional Settings ◽  
Different Types ◽  
Higher Institution ◽  
Basic Characteristics ◽  
Miles And Snow

This research examined the different theories of organisational typologies and their conceptualised application to higher education institutions. The paper is divided into two main parts. The first part is the literature review which discusses each of the organisational typologies and their basic characteristics. Specific examples are also given for each of organisational typology alongside the proponent of each type. Four different types of typologies presented by Miles and Snow [1], Burns and Stalker [2], Morgan [3] and Hoy and Miskel [4] are discussed in the review section. The second part practically synthesised how each of the organisational typologies could apply to the higher educational institutions. A mind map was created to prove how a specifically higher institution may be classified as a ‘defender’ type of organisation.

scholarly journals WHAT CRITICAL THINKING AND FOR WHAT?

2019 ◽  
Vol 1 (9) ◽  
pp. 24
Author(s):  
Valdone Indrasiene ◽  
Violeta Jegeleviciene ◽  
Odeta Merfeldaitė ◽  
Daiva Penkauskiene ◽  
Jolanta Pivoriene ◽  
...  
Keyword(s):  
Higher Education ◽  
Critical Thinking ◽  
Social Competence ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Social Aspects ◽  
Scientific Publications ◽  
Domain Specific ◽  
Research Questions ◽  
Concept Change

<p>The article discusses the construction of the critical thinking concept in higher education and its change in scientific publications between 1993 and 2017. Based on a systematic literature review, the following research questions are raised: <em>how does construction of critical thinking concept change in the context of higher education during time? How are personal, interpersonal, and social aspects expressed in the concept of critical thinking in the context of higher education? </em>The systematic literature review revealed significant grow of publications starting from 1998.  It is also disclosed slight change in treating critical thinking as purely general or domain-specific competence. The authors of the researched articles do not make clear division between critical thinking as a general and as a domain-specific competence. Researchers in different fields tend to associate critical thinking with the development of a person’s cognitive and intellectual capacities, including skills and attitudes. However, some authors reveal also interpersonal and social aspects of critical thinking. Alas, there are not so many publications in favour of such comprehensive approach. But there is still some hope that critical thinking will be treated and nurtured as personal, interpersonal and social competence.</p>

The impacts of higher education institutions on sustainable development

2019 ◽  
Vol 20 (1) ◽  
pp. 23-38 ◽  
Author(s):  
Florian Findler ◽  
Norma Schönherr ◽  
Rodrigo Lozano ◽  
Daniela Reider ◽  
André Martinuzzi
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Literature Review ◽  
Conceptual Framework ◽  
Systematic Literature Review ◽  
Higher Education Institutions ◽  
Future Research ◽  
Content Type ◽  
Holistic Perspective ◽  
Indirect Impacts

PurposeThis paper aims to conceptualize impacts of higher education institutions (HEIs) on sustainable development (SD), complementing previous literature reviews by broadening the perspective from what HEIs do in pursuit of SD to how these activities impact society, the environment and the economy.Design/methodology/approachThe paper provides a systematic literature review of peer-reviewed journal articles published between 2005 and 2017. Inductive content analysis was applied to identify major themes and impact areas addressed in the literature to develop a conceptual framework detailing the relationship between HEIs’ activities and their impacts on SD.FindingsThe paper identifies six impact areas where direct and indirect impacts of HEIs on SD may occur. The findings indicate a strong focus on case studies dealing with specific projects and a lack of studies analyzing impacts from a more holistic perspective.Practical implicationsThis systematic literature review enables decision-makers in HEIs, researchers and educators to better understand how their activities may affect society, the environment and the economy, and it provides a solid foundation to tackle these impacts.Social implicationsThe review highlights that HEIs have an inherent responsibility to make societies more sustainable. HEIs must embed SD into their systems while considering their impacts on society.Originality/valueThis paper provides a holistic conceptualization of HEIs’ impacts on SD. The conceptual framework can be useful for future research that attempts to analyze HEIs’ impacts on SD from a holistic perspective.

scholarly journals Predicting Dropout in Higher Education: a Systematic Review

2021 ◽  
Author(s):  
Jailma Januário da Silva ◽  
Norton Trevisan Roman
Keyword(s):  
Higher Education ◽  
Machine Learning ◽  
Systematic Review ◽  
Literature Review ◽  
Decision Tree ◽  
Systematic Literature Review ◽  
Machine Learning Technique ◽  
Student Dropout ◽  
Learning Technique ◽  
Research Questions

In this article, we present a systematic literature review, carried out from February to March 2020, on the application of a machine learning technique to predict student dropout in higher education institutions. Besides describing the protocol followed during our research, which includes the research questions, searched databases and query strings, along with criteria for inclusion and exclusion of articles, we also present our main results, in terms of the attributes used by current research on this theme, along with adopted approaches, specific algorithms, and evalution metrics. The Decision Tree technique is the most used for the construction of models, and accuracy and recall and precision being the most used metric for evaluating models.

Theoretical Aspects of Definition and Classification of Products Generated in System of Higher Education

2021 ◽  
pp. 68-75
Author(s):  
Bouaita Seyf-Eddine ◽  
Keyword(s):  
Higher Education ◽  
Systematic Approach ◽  
Higher Education Institutions ◽  
Education Institution ◽  
Educational Institutions ◽  
Higher Educational Institutions ◽  
Higher Education Institution ◽  
Academic Knowledge ◽  
Higher Educational ◽  
Definition Of

The purpose of the article is to determine the products of higher education institutions and describe their main types.The following methods are implemented: analysis, synthesis and generalization for defining the key concepts; systematic approach for determining the types of products generated by higher educational institutions in current economic conditions; the abstract-logical method for drawing conclusions. The article is devoted to the analysis of contemporary scientific approaches towards definition of products generated by higher educational institutions.The main products generated by a higher education institution, taking into account the specific nature of its activities, are educational products and scientific outcomes. The educational product of a higher education institution is the result of its educational activity, intended for sale or exchange and represented in the form of tangible educational goods or intangible educational services and competencies. The research outcomes of an institution of higher education are the result of its scientific innovation and include intellectual property rights, scientific results, research and development on demand of consumers, as well as means of dissemination of academic knowledge. The clarification of the essence and definition of the types of products of a higher educational institution can help to ensure a systematic approach to the development of measures to optimize the management of the economic activities of higher educational institutions and to increase their competitiveness as market economy entities. The prospects for further academic research are linked to the clarification of the nature of the mutual influence of the educational and scientific-innovative products of Ukrainian higher education institutions.

Sign in / Sign up

Export Citation Format

Share Document