scholarly journals Risk Management in E-Commerce—A Fraud Study Case Using Acoustic Analysis through Its Complexity

Entropy ◽  
2019 ◽  
Vol 21 (11) ◽  
pp. 1087 ◽  
Author(s):  
Diego C. Nascimento ◽  
Bruno Barbosa ◽  
André M. Perez ◽  
Daniel O. Caires ◽  
Edgar Hirama ◽  
...  

This work aimed to develop business intelligence towards fraud detection using buyer-placed information combined with the sound analysis from a confirmation purchase call. We used a dataset of 789 orders in 2018, provided by different e-commerce websites and calls fulfilled from every Brazilian state. Nine acoustic index features were used, through entropy in sound and vibration, summarizing the audio plus 6 extra features related, added by 12 customer features to compose two different classifiers (Logistic Regression and Random Forest). The acoustic indexes were, in fact, capable of providing better accuracy of the models, showing a probability associated with the voice characteristics, helping decision-making in credit card fraud.

Author(s):  
A Sampath Abhishek

Abstract: The popularity of online shopping is growing day by day. In financial year 2021, over 40 billion digital transactions worth more than a quadrillion Indian rupees were recorded across the country. As the number of credit card users rise world- wide, the opportunities for attackers to steal credit card details and subsequently, commit fraud are also increasing. Since humans tend to exhibit specific behavioristic profiles, every cardholder can be represented by a set of patterns containing information about the typical purchase category, the time since the last purchase, the amount of money spent etc. So these frauds can be detected through various algorithms mainly random forest and logistic regression. To enhance the boost and build model with much more efficiency adaboost is also added. Keywords: Fraud detection, behavioristic profile, random forest, logistic regression, adaboost


Author(s):  
Andrea Ko

Many organizations are struggling with a vast amount of data in order to gain valuable insights and get support in their decision-making process. Decision-making quality depends increasingly on information and the systems that deliver this information. These services are vulnerable and risky from security aspects, and they have to satisfy several requirements, like transparency, availability, accessibility, convenience, and compliance. IT environments are more and more complex and fragmented, which means additional security risks. Business intelligence solutions provide assistance in these complex business situations. Their main goal is to assist organizations to make better decisions. Better decisions means that these solutions support the management of risks, and they have a key role in raising revenue and in reducing cost. The objectives of this chapter are to give an overview of the business intelligence field and its future trends, to demonstrate the most important business intelligence solutions, meanwhile highlighting their risks, business continuity challenges, and IT audit issues. In spite of the fact that this chapter focuses on the business intelligence solutions and their specialities, risk management and the related IT audit approach can be applied for other categories of information systems. IT audit guidelines, best practices, and standards are presented as well, because they give effective tools in controlling process of business intelligence systems.


Author(s):  
Upasana Mukherjee ◽  
Vandana Thakkar ◽  
Shawni Dutta ◽  
Utsab Mukherjee ◽  
Samir Kumar Bandyopadhyay

The growth of regularly generated data from many financial activities has significant implications for every corner of financial modelling. This study has investigated the utilization of these continuous growing data by a means of an automated process. The automated process can be developed by using Machine learning based techniques that analyze the data and gain experience from the underlying data. Different important domains of financial fields such as Credit card fraud detection, bankruptcy detection, loan default prediction, investment prediction, marketing and many more can be modelled by implementing machine learning methods. Among several machine learning based techniques, the use of parametric and non-parametric based methods are approached by this research. Two parametric models namely Logistic Regression, Gaussian Naive Bayes models and two non-parametric methods such as Random Forest, Decision Tree are implemented in this paper. All the mentioned models are developed and implemented in the field of Credit card fraud detection, bankruptcy detection, loan default prediction. In each of the aforementioned cases, the comparative study among the classification techniques is drawn and the best model is identified. The performance of each classifier on each considered domain is evaluated by various performance metrics such as accuracy, F1-score and mean squared error. In the credit card fraud detection model the decision tree classifier performs the best with an accuracy of 99.1% and, in the loan default prediction and bankruptcy detection model, the random forest classifier gives the best accuracy of  97% and 96.84% respectively.


2018 ◽  
Vol 7 (2) ◽  
pp. 917
Author(s):  
S Venkata Suryanarayana ◽  
G N. Balaji ◽  
G Venkateswara Rao

With the extensive use of credit cards, fraud appears as a major issue in the credit card business. It is hard to have some figures on the impact of fraud, since companies and banks do not like to disclose the amount of losses due to frauds. At the same time, public data are scarcely available for confidentiality issues, leaving unanswered many questions about what is the best strategy. Another problem in credit-card fraud loss estimation is that we can measure the loss of only those frauds that have been detected, and it is not possible to assess the size of unreported/undetected frauds. Fraud patterns are changing rapidly where fraud detection needs to be re-evaluated from a reactive to a proactive approach. In recent years, machine learning has gained lot of popularity in image analysis, natural language processing and speech recognition. In this regard, implementation of efficient fraud detection algorithms using machine-learning techniques is key for reducing these losses, and to assist fraud investigators. In this paper logistic regression, based machine learning approach is utilized to detect credit card fraud. The results show logistic regression based approaches outperforms with the highest accuracy and it can be effectively used for fraud investigators.  


Author(s):  
S K Saddam Hussain ◽  
E Sai Charan Reddy ◽  
K Gangadhar Akshay ◽  
T Akanksha

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