scholarly journals Community Empowerment and Sustainable Tourism Development: The Mediating Role of Community Support for Tourism

2019 ◽  
Vol 11 (22) ◽  
pp. 6248 ◽  
Author(s):  
Shahrukh Khalid ◽  
Muhammad Shakil Ahmad ◽  
T. Ramayah ◽  
Jinsoo Hwang ◽  
Insin Kim
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Sustainable Tourism ◽  
Tourism Development ◽  
Community Support ◽  
Local Area ◽  
Community Empowerment ◽  
Sustainable Tourism Development ◽  
Mediating Role ◽  
The Relationship

Though community empowerment and sustainable tourism development (STD) have been discussed in the existing literature, little research has focused on the elaborate mechanisms between these two variables. Therefore, the present study examines the relationship between community empowerment and STD, along with the mediating role played by community support for tourism. Using social exchange theory, this research establishes theoretical relationships between vital variables for STD. A survey of empirical study was undertaken, and data were collected from 353 local residents in the northern area of Pakistan. The results for data analyses demonstrated a significant relationship between community empowerment and STD initiatives, and community support for tourism was shown to partially mediate the relationship between the two variables. The findings imply that high community empowerment enables the community to establish successful sustainable tourism development through local people’s support for tourism. This study contributes theoretically to identifying the idea that community members’ support for tourism has a crucial function bridging the link from community empowerment to sustain tourism in a local area.

scholarly journals Sustainable Tourism Development

2018 ◽  
Vol 2 (3) ◽  
pp. 123-126
Author(s):  
URAIPORN KATTIYAPORNPONG ◽  
Morakot Ditta-Apichai ◽  
Chatchasorn Kanjanasilanon ◽  
Kumpanart Siriyota
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Local Community ◽  
Sustainable Tourism ◽  
Critical Role ◽  
Tourism Development ◽  
Policy Makers ◽  
Sustainable Tourism Development ◽  
Negative Impacts ◽  
Local Leaders

As multi-stakeholders in tourism development help to create tourism experience, it is therefore vital to understand each stakeholder’s perception towards tourism development. In additon, local leaders and policy makers play a critical role in facilitating the mutual benefits of all tourism stakeholders in sustainable tourism development in the local community. Most research on Social Exchange Theory (SET) in tourism only focuses on resident’s and tourist’s perceptions toward tourism, and some studies indicate the ambiguous explanation and interpretation on SET in understanding community’s perceptions toward tourists and tourism. Therefore, it is a need to understand local leaders’ and policy makers’ perceptions toward sustainable tourism development, as they act as the initiators or facilitators in sustainable tourism development. In-depth interviews were conducted with ten local leaders and policy-makers in Thailand and the results were thematically analysed. The anticipated results explain positive and negative impacts toward economy, society and environment.

scholarly journals The Impact of COVID-19 Pandemic on Residents’ Support for Sustainable Tourism Development

2021 ◽  
Vol 13 (22) ◽  
pp. 12541
Author(s):  
Simona Vinerean ◽  
Alin Opreana ◽  
Cosmin Tileagă ◽  
Roxana Elena Popșa
Keyword(s):  
Social Exchange ◽  
Structural Equation ◽  
Sustainable Tourism ◽  
Negative Relationship ◽  
Tourism Development ◽  
Tourism Industry ◽  
Integrative Model ◽  
Equation Modeling ◽  
Sustainable Tourism Development ◽  
The Impact

The tourism industry has been gravely affected by the COVID-19 pandemic. In this context, the purpose of this study was to explore residents’ support for sustainable tourism development in an integrative model that considered well-established factors and the impact of the COVID-19 pandemic. Addressing various research gaps caused by the pandemic, this study aimed to examine a model based on eight hypotheses. Using the premises of a cross-sectional study, data was gathered from residents from Sibiu. Data analysis implied various steps to provide an accurate understanding of the hypotheses and the model was developed based on structural equation modeling. Considering the results of hypothesis testing, our study reconfirmed the applicability of social exchange theory in describing residents’ attitudes toward tourism development and positioned quality of life as an important predictor for this construct. Also, the outcomes highlighted a negative relationship between the host community’s perceptions of the coronavirus pandemic and their subsequent support for sustainable tourism development. Overall, the results focused on offering contributions for a better understanding of residents’ behavior and the influence of the COVID-19 outbreak on their support for sustainable tourism development. The conceptual and practical ramifications of the study were addressed in the article’s conclusion.

Experiencing workplace ostracism with loss of engagement

2020 ◽  
Vol 35 (7/8) ◽  
pp. 617-630
Author(s):  
Xiaofeng Xu ◽  
Ho Kwong Kwan ◽  
Miaomiao Li
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Negative Relationship ◽  
Job Engagement ◽  
Cultural Perspective ◽  
Content Type ◽  
Mediating Role ◽  
Workplace Ostracism ◽  
The Relationship

PurposeDrawing on social exchange theory and a cultural perspective, this study examines the relationship between workplace ostracism and job engagement by focusing on the mediating role of felt obligation and the moderating role of collectivism.Design/methodology/approachA two-wave survey was conducted over four months in a private service business in China. The participants comprised 108 Chinese employees.FindingsThe results indicate that workplace ostracism has a negative relationship with job engagement through a reduced sense of felt obligation. Collectivism strengthens the main effect of workplace ostracism on felt obligation and its indirect effect on job engagement via felt obligation.Research limitations/implicationsThis study contributes to understanding of the internal mechanism of the workplace ostracism–job engagement model by identifying the mediating role of felt obligation. It also emphasizes that collectivist cultures can enhance the effects of workplace ostracism. However, the generalizability of our findings may be limited due to this cultural factor.Practical implicationsOur findings show that workplace ostracism plays a significant role in reducing job engagement. Therefore, it is essential to reduce the incidence of ostracism in the workplace.Originality/valueBy addressing the previously unexplored mechanism that mediates the relationship between workplace ostracism and job engagement, this study provides new directions for research on workplace ostracism and job engagement.

scholarly journals RESIDENTS’ PERCEPTION TOWARDS GEOHERITAGE CONSERVATION AND TOURISM DEVELOPMENT: EVIDENCE FROM JODHPUR, INDIA

2021 ◽  
Vol 38 (4) ◽  
pp. 1057-1068
Author(s):  
Sandeep Kumar DEY ◽  
◽  
Reshma Sandeep Kumar DEY ◽  
Zuzana TUCKOVA ◽  
◽  
...  
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Tourism Development ◽  
Heritage Conservation ◽  
Malani Igneous Suite ◽  
Old City ◽  
Formal Rationality ◽  
The Relationship ◽  
Moderating Role

The Mehrangarh Fort in Jodhpur, India, located at the height of 150 meters above the surrounding sandy plains, is one of the city's most prominent monuments built over the Jodhpur group-Malani-Igneous Suite. The old city, which boasts numerous blue-painted houses, lies adjacent to the Mehrangarh Fort. The residents of the old city play a significant role in keeping the geoheritage and cultural heritage intact. The study investigates the moderating role of residents’ Perception towards support for Geoheritage Tourism and Conservation in and around Mehrangarh Fort. A combination of Weber’s theory of substantive and formal rationality (WTSFR) and Social Exchange Theory (SET) is used to investigate and infer the interposing and moderating role of residents’ perception on the relationship between influencing factors and support for geo-heritage conservation. A PLS evaluation of the SEM reveals a substantial capacity of the residents’ perception to predict support for conservation and tourism development.

Employer Branding and Organisational Citizenship Behaviour: The Mediating Role of Job Satisfaction

2020 ◽  
Vol 16 (2) ◽  
pp. 122-131 ◽  
Author(s):  
Prabhjot Kaur ◽  
Keshav Malhotra ◽  
Sanjeev K. Sharma
Keyword(s):  
Job Satisfaction ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Banking Sector ◽  
Employer Branding ◽  
Internal Branding ◽  
Mediating Role ◽  
Private Banking ◽  
The Relationship

Considering social exchange theory, the current research aimed to examine the mediating impact of job satisfaction in the relationship between internal branding and organisational citizenship behaviour. The data was collected from 187 employees in the private banking sector of Chandigarh, India. The results discussed that employer branding positively impacted job satisfaction and organisational citizenship behaviour. The results also suggested that internal branding impact organisational citizenship behaviour directly and indirectly.

The Effect of Value Congruence Between Founder and Successor on Successor’s Willingness: The Mediating Role of the Founder–Successor Relationship

2019 ◽  
Vol 32 (3) ◽  
pp. 259-276 ◽  
Author(s):  
Jean S. K. Lee ◽  
Guozhen Zhao ◽  
Feifei Lu
Keyword(s):  
Relationship Quality ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Polynomial Regression ◽  
Value Congruence ◽  
Exchange Theory ◽  
Mediating Role ◽  
The Relationship ◽  
Is Value

Drawing from social exchange theory, this article explores the founder–successor relationship quality as a mediated pathway in examining the effects of founder–successor value congruence on successor’s willingness to take over the business. Based on survey data from 102 founder–successor dyads, polynomial regression analysis shows that when both a founder and a successor have high value congruence in family prosperity, the relationship quality will be enhanced, which leads to higher successor’s willingness. When there is value incongruence between a founder and a successor, the successor’s family prosperity value has a more important impact on the founder–successor relationship and successor’s willingness.

scholarly journals SUSTAINABLE TOURISM DEVELOPMENT IN THE BACKWATERS OF SOUTH KERALA, INDIA: THE LOCAL GOVERNMENT PERSPECTIVE

2020 ◽  
Vol 33 (4) ◽  
pp. 1532-1537
Author(s):  
Emilda K. JOSEPH ◽  
◽  
Tomy K. KALLARAKAL ◽  
Bindi VARGHESE ◽  
◽  
...  
Keyword(s):  
Local Government ◽  
Waste Management ◽  
Community Involvement ◽  
Management Practices ◽  
Sustainable Tourism ◽  
Tourism Development ◽  
Community Support ◽  
Tourism Industry ◽  
Structured Interviews ◽  
Sustainable Tourism Development

Improper waste management continues to be a major challenge in the backwater destinations of South Kerala, India and the local government has been identified as a key player having a strong influence on sustainable tourism development initiatives in the destination. The study examines the major obstacles encountered while implementing sustainable tourism development practices in the backwater destinations of South Kerala, India. Qualitative data collected with the support of semi-structured interviews with top government officials of the Tourism Industry is used for the study. The findings from the study show that improper waste management affects sustainable tourism development in the backwater destinations, and that community involvement and community support are pre-requisites for implementing solid waste management practices in the backwater destinations of the state. The study also enlightens the roles of various stakeholders in waste management so as to develop a strong perspective of sustainable tourism development in the region.

scholarly journals Interactive app-based services: Recovery evaluations and the mediating role of satisfaction in the relationship between customer-brand engagement and electronic word of mouth

2021 ◽  
Vol 25 ◽  
Author(s):  
Radhakrishna B. ◽  
Pankaj Kumar Mohanty ◽  
Anitha Acharya ◽  
Manish Gupta
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Word Of Mouth ◽  
Food Delivery ◽  
Electronic Word Of Mouth ◽  
Mediating Role ◽  
Brand Engagement ◽  
Recovery Satisfaction ◽  
The Relationship

Based on the theory of co-creation and resource-based theory, this study examines the differential impact of varying levels of customer participation in service recovery (firm, customer, and joint) on recovery satisfaction, customer-brand engagement (CBE), and electronic-word of mouth (e-WoM). Besides, using social exchange theory, this study examines the mediating role of consumers’ recovery satisfaction in the relationship between the types of service recovery and electronic word of mouth (e-WoM). The data to accomplish the research objectives was collected from 495 customers of interactive food delivery apps in India. The experimental design was used to collect the data. The multivariate analysis of variance (MANOVA) and PROCESS macro techniques were used to test the hypotheses. The findings suggest that joint recovery results in better recovery evaluations such as CBE, recovery satisfaction, and e-WoM. Also, recovery satisfaction mediated the relationship between CBE and e-WoM. These findings provide empirical evidence for the linkages among the theory of co-creation, resource-based theory, and social exchange theory. The marketers of interactive food delivery apps may use these findings to ascertain which recovery type they should emphasize to improve recovery satisfaction. Moreover, they are encouraged to take steps for improving recovery satisfaction as CBE affects e-WoM through recovery satisfaction.

scholarly journals Residents’ Satisfaction and Support to Sustainable Tourism Development: Evidence from Tra Vinh Province, Vietnam

2018 ◽  
Vol 8 (2) ◽  
pp. 38-50
Author(s):  
Quang Linh Huynh
Keyword(s):  
Local Community ◽  
Sustainable Tourism ◽  
Tourism Development ◽  
Statistical Evidence ◽  
Cultural Sustainability ◽  
Sustainable Tourism Development ◽  
Mediating Role ◽  
Local Residents

This research attempts to evaluate local residents’ satisfaction and support to the development of tourism through economic, environmental and socio-cultural sustainability of tourism. The data was collected with a survey of local residents in Tra Vinh province of Vietnam. The empirical findings demonstrate that local residents’ perceived economic, environmental and socio-cultural sustainability affects both their satisfaction and support to tourism development in the locality. The sustainability of socio-culture is most concerned by local residents. The greatest importance is, this research discussed and offered statistical evidence on the mediating role of local residents’ satisfaction with the development of tourism in the effect of perceived economic, environmental and socio-cultural sustainability on local residents’ support to the development of local tourism. The current study is expected to provide tourism managers with a better understanding of the complicated links among economic, environmental, socio-cultural sustainability, local residents’ satisfaction and their support to tourism development. Therefore, they should pay more attention to tourism satisfaction of local community in order to enhance host residents’ support to the development of local tourism.

Strengthening Community Empowerment as a Tool for Sustainable Tourism Development: The Case of Tangkoko Nature Reserve in Indonesia

2018 ◽  
Vol 1 (1) ◽  
Author(s):  
Bet El Silisna El Silisna Lagarense
Keyword(s):  
Sustainable Development ◽  
Local Community ◽  
Nature Reserve ◽  
Sustainable Tourism ◽  
Tourism Development ◽  
Local Communities ◽  
Community Empowerment ◽  
Local Economy ◽  
Community Based ◽  
Sustainable Tourism Development

One of the main principles a community empowerment in sustainable development is that the primary benefits should be returned to the local community and become an integral part of the development activity. However, Tangkoko as a centre for natural tourism development in North Sulawesi, Indonesia has tended to concentrate on tourism development without adequately considering livelihoods of local communities. This study is aimed to examine to what extend The model of community empowerment can be applied into the practice of community empowerment development in Tangkoko Nature Reserve. The study will contribute to the formulation of government policy in formulating and establishing the R- Urban conservation efforts, especially in the utilization of local natural resources by using the principles of sustainable development in Tangkoko Nature Reserve. In addition, the results of the study will be able to promote the use of community-based empowerment and participation through the use high-value natural surrounding environment. This study involves desktop research and fieldwork comprising questionnaire surveys and on-site observations to provide evidences of community-based empowerment in Tangkoko Natural Reserve. This study develops a model of sustainable tourism development through creative community empowerment that will ensure the outcomes from tourism will be returned to strengthen the local economy as well the quality of life of local communities.

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